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Woodlands Terrace, Grantown-on-Spey PH26 3JX, Scotland
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Reviews you can trust

71% Recommend
3.5 of 5 stars 76 reviews
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By trip type
All (76)
[ Date ] [ Rating ]
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4 of 5 stars
bazdurham   5 contributions
durham uk
Nov 24, 2009 | Trip type: Couples New

lovely hotel set within sight of the majestic cairngorms on the river spey famous for its whisky distilleries. very quiet this time of the year but we got a marvellous deal on the price .The resteraunt is very good even the toast is crisp and hot . The meals are hot and quickly served . They have just put the... more

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1 of 5 stars
ITTLEFING   1 contribution
FIFE
Nov 2, 2009 | Trip type: Solo travel

The only positive thing I can say about this hotel is what a fantastic location it is in. Fortunately I only spent one night here. On arrival there was not one member of staff to be found - anywhere. After about a 20minute wait somebody working for front of house did appear. A bell would be useful at reception as... more

Management response from
Craiglynne, Chrissie Harrison, Front Office Manager

Dear Guest, Thank you for taking the time to write a review on our hotel. I am sorry you found your stay with us an unhappy one. I can only assume that your check-in time was at a late hour as our desk is manned between 8am and 9pm daily, after which all incoming guests are directed to the bar...

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5 of 5 stars
peakphysique05   1 contribution
Elgin
Oct 25, 2009 | Trip type: Couples

My partner and I decided to go away for the weekend and we opted for Grantown on Spey. As a frequent customer in the Crerar Eight Acres Hotel in Elgin, we decided to stay at the Crerar Hotel in Grantown (The Craiglynne). My partner and I were delighted with the first impression of the hotel on arrival. Although there was... more

Management response from
Craiglynne, Chrissie Harrison, Front Office Manager

Dear Guest, Thank you so much for taking the time to write such a nice review on our hotel. We are please you enjoyed your short stay, and can only apologise about the delay on check in. It would seem our Rod Stewart Tribute night was a sucess with everyone and we look forward to our next big event in...

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5 of 5 stars
WalkinBootsie   1 contribution
Scotland
Oct 23, 2009 | Trip type: Friends getaway

We had a fabulous Autumn break at the Craiglynne Hotel . Comfortable rooms , spotlessly clean , excellent food ,gorgeous lounge and superb location for touring . We would certainly visit this Hotel again and would like to thank all members of staff for their efficient , friendly service . more

Management response from
Craiglynne, General Manager

Thank you for taking the time to write a review on our hotel, we are extremely pleased you enjoyed your short stay with us, and very much look forward to welcoming you back to the Craiglynne Hotel in the not to distant future. Kindest Regards Gemah Graham

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5 of 5 stars
mot1965   1 contribution
manchester
Oct 13, 2009 | Trip type: Friends getaway

My partner and 2 friends stayed in this hotel on a last minute decision........and oh what a cracker, we got a great rate, great rooms, great food and the staff were fantastic. During our way too short stay we met some wonderful and very helpful people. Nothing seemed too much trouble.....and that is why i was so baffled when i... more

Management response from
Craiglynne, Chrissie Harrison, Front Office Manager

Dear Guest, Thank you for taking the time to write a review on our hotel. We are please you enjoyed your short stay with us, and appreciate the kind comments made. I have passed your review to each of our departments, and many remember you well. Once again thank you for your comments, these are vital to the continued progress...

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5 of 5 stars
Mama-Hairbear   1 contribution
Kirkcaldy,Fife
Oct 10, 2009 | Trip type: Couples

This was a fantastic hotel. From arrival to departure the staff could not have been more helpful or polite and friendly. The service in the restaurant was exceptional and the food was excellent. The room we were given was large,clean and very comfortable. The en-suite also had a high standard of cleanliness. The location is ideal for touring the Highlands... more

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4 of 5 stars
AndriEdinburgh   4 contributions
Edinburgh
Oct 7, 2009 | Trip type: Couples

We stayed at the Craiglynne last week for 4 days and enjoyed it thoroughly. Although we agree with some of the comments of Daisy18 we think she has been somewhat hard on the hotel. Yes our room had 1 or 2 faults and the floor boards did creak some but it was warm and comfortable and overall we thought it... more

Management response from
Craiglynne, Chrissie Harrison, Front Office Manager

Dear Guest, Thank you for writing a review on our hotel, it is so nice to have returning guests take the time to comment on our continued progress. We strive at every opportunity to have a varied selection of food and wine for our guest’s enjoyment, and are pleased that you were able to sample a small selection. I have...

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4 of 5 stars
MixedUpRichard   2 contributions
Edinburgh
Oct 6, 2009 | Trip type: Couples

My wife and I stayed there in October 2009 and we got a Autumn deal for dinner, bed and breakfast. The hotel is located approx. a 5 min walk from the High Street of Granton-on-Spey and within an hour's drive of several attractions such as Highland Wildlife Park and Cairn Gorm Mountain. There is a great activity Centre a mile... more

Management response from
Craiglynne, Chrissie Harrison, Front Office Manager

Dear Guest, Thank you very much for taking the time to write a review on our hotel. We are please that your stay was enjoyable and the hotel and facilities to your liking. Should you return to the Craiglynne, may I mention that as well as the front parking tarea, there are further spaces to the rear and, also on...

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2 of 5 stars
daisy18   5 contributions
edinburgh
Sep 27, 2009 | Trip type: Couples

Unwelcoming reception. Lounge, bar and dining room area with all the charm of a care home. All upper floors seemed to creak, sound proofing very poor with every movement in upper and adjoining rooms being heard. Plumbing old fashioned and noisy (toilet took some effort to flush and the hot water tap sounded like a car alarm going off). Had... more

Management response from
Craiglynne, Chrissie Harrison, Front Office Manager

Thank you for taking the time to write a review on our hotel. Guest reviews are an important part of the continued progress of our hotel and are appreciated. We were disappointed to read your comments raised on our hotel during your stay. It is unfortunate that you felt your welcome unfriendly, I am unable to pursue this matter in-depth...

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2 of 5 stars
DiorLanarkshire   1 contribution
Lanarkshire
Sep 19, 2009 | Trip type: Family

Hotel room carpets and furniture were dirty and remained so during our stay. Booked double and single rooms together but when arrived were put on different floors. Shower water did not flow away, shower tray felt like a paddling pool therefore no use for people with difficulty standing. Fault was reported but nobody even looked at the fault during our... more

Management response from
Craiglynne, Chrissie Harrison, Front Office Manager

Dear Guest, Thank you for taking the time to write a review on our hotel. I am sorry you found your rooms unsatisfactory during your short stay with us; I can assure you that all our rooms are cleaned on a daily basis to a high company standard. It is unfortunate that every building has a back a side and...

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Crerar Craiglynne Hotel Also Known As

  • Hotel Crerar Craiglynne
  • Craiglynne Hotel
Address: Woodlands Terrace, Grantown-on-Spey PH26 3JX, Scotland