We stayed on a groupon deal which was good value however the weekend was let down by a poor response we had to a problem with the plumbing.
While the room were were in had been repainted some of the fittings were quite old & not in good repair.
The seal on the cold water tap was broken so water...
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We stayed at the Craiglynne Hotel as part of a Groupon deal. Our room was unfortunately located at the back of the hotel and looked on to a wall plus a dirty roof with birds droppings on it. The bathroom was shabby and we couldn't sleep at night as the room was so hot. We mentioned this to the receptionist...
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Many thanks for your comprehensive comments on your recent stay with us and i do appreciate the time you have taken to give us such positive feed back. All points that you have mentioned will be investigated and hpefully corrected.
I will pass on your comments to the staff concerned who i know will be delighted with your views.
Regards
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i would like to start off by thanking everyone at the craiglynnne for a magical few days our room was the glenlivit which looked out onto a beautifull nature trail the staff were really nice ,friendly,and very helpfull. Food was excellent for the two days we were there hotel was also spotlessley clean will definately be going back
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Thank you for your words regards your recent stay with us and i will certainly pass them onto the staff concerned. It really is so nice when some of our guests take time to review their stay with us with so much positive feed back.
Regards
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We didn't stay here, we just joined some friends for dinner. The meal was delisiuos, the service was cheery and very effieceint especially considering the number they were catering for. Extras that were asked for but not not expected were duly delivered with a wide smile!!
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Many thanks for your kind words regards your visit to the Craiglynne. We do appreciate our customers taking the time to respond to their experience.
Regards
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We went here with a Groupon voucher. We got the Macallum room,which had a lovely view of the park over the main road. We had a two day break with breakfast,evening meal and a bottle of wine.The first evening I had a bean stew with rice, which wasn`t very nice, the starter I had was melon and tinned mandarins,this was...
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Many thanks for your comments on your recent stay with us and i appreciate the time you have taken to respond. I would have much preferred it if you had mentioned the down points to me personnally before you left as it is so much easier to respond rather than through tripadvisor.
All your points have been taken on board...
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As we were planning our wedding for the 21st April we wondered where to go on our Honeymoon. Then we thought, as we had been several times to the Craiglynne Hotel, Grantown on Spey, and enjoyed it each time we have been there, that was the perfect choice. We enjoyed it so much, everything was just perfect. The staff were...
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Many thanks for your kind comments on your recent visit with us and i am delighted everything was to your satisfaction especially on this special occassion. I will pass on your comments to the staff concerned.
We do try and encourage our guests to post a review on tripadvisor as it is very important to receive feed back from our...
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I have stayed at this hotel many years ago, it is just as good has I remembered it. Good food and great staff and service.
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Many thanks for your kind words and for taking the time to respond to your recent stay with us and i am delighted that you enjoyed your short break with us and i will certainly pass on your comments to the staff concerned.
All reviews are important to us as it gives us an insight to our customers stay.
Again...
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We stopped at this hotel on the off chance our first room given had been used and not made up so they changed us to a different room. the water pipes rattled. The floors creaked and the management were not vert hospitable. The evening meal was haddock stovies so we ate elswhere. This hotel looks nice fom the outside but...
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Many thanks for taking the time to respond to your recent visit and i must manage a completely different hotel than the one you have just stayed at. If we were so bad i would have thought at least a conversation with myself to explain your dissatisfaction. The hotel has just been painted throughout while we were closed over the...
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Just returned home from a lovely two night Dinner, B& B break with friends. On arrival we were attended to promptly by a very helpful Receptionist. The two rooms we occupied were to the front of the Hotel with bay windows looking towards the mountains. There were 2 comfortable chairs and a little table at the window, very nice for...
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Many thanks for your kind comments after your recent stay with us and i appreciate the time you have taken to respond to your visit. It is very important that we receive feed back from our guests on their stay with us as it assists in us focusing on the guests view of their stay with us. Again my thanks...
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Dont be taken in by the pictures on the website. The main seating and bar is nicely decorated but smells of the toilets and is so brightly lit there is no atmosphere. The fires were not lit eventhough snow was outside however it was warm. I stayed 2 nights and the same motown music played throughout. The room was small...
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Many thanks for taking the time to respond to your recent stay with us and i was obviously concerned with the comments you have posted.
I have no recollection of a complaint during your stay with us and wish you had highlighted the problems mentioned at the time when we could have acted on the areas you have highlighted. When...
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