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Wild Duck Holiday Park - Haven

Certificate of Excellence
4.0 of 5
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Howard's Common | Park is open: 23 March to 29 October, Great Yarmouth NR31 9NE, England
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Wild Duck Holiday Park - Haven
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621 Reviews from our TripAdvisor Community

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Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

Only gave it a three star as do really like the park itself but the evening times at the club house are boring and not aimed for younger kids but not only that it's always the same things on everytime I have visited over the years think that's what let's the park down really. And also they close the sitting... More 

Helpful?
Thank Ackimh
Wild Duck H, Guest Relations Manager at Wild Duck Holiday Park - Haven, responded to this review

Thank you for taking the time to a leave a review. It is always lovely to read guest feedback on how helpful and polite they find our team members, we really do have a great bunch of people working with us and they are always happy to hear such great comments. I am sorry to read that you found the... More 

Gillingham, United Kingdom
Level Contributor
56 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 stars Reviewed January 3, 2016 via mobile

Stayed for the weekend in September. Very wet and cold. Booked through a newspaper deal. Had already upgraded so was surprised to find out that apparently we had been upgraded again on arrival. Caravan was in good condition on first inspection but our main gripe was there was just a gas fire in lounge. When we inspected further there was... More 

Helpful?
1 Thank BusyMum404
Wild Duck H, Manager at Wild Duck Holiday Park - Haven, responded to this review

Thank you for taking the time to write feedback in relation to your stay with us. It is nice to read that you had been complimentary upgraded on your arrival but am sorry to read that you were unhappy with your accommodation as we always aim to meet if not exceed our guests expectations and we apologise for any upset... More 

Bury St. Edmunds, United Kingdom
Level Contributor
17 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed December 27, 2015 via mobile

We stayed here over August Bank Holiday with our big family split over 3 vans. The site is in a great location, only a few minutes drive to Great Yarmouth or Gorleston. There are so many things to do on site that we only left one to spend a few sunny hours on the beach. There is a great restaurant... More 

Helpful?
1 Thank Jennie H
Wild Duck H, Manager at Wild Duck Holiday Park - Haven, responded to this review

Thank you so much for taking the time to leave such a great review. It always gives me great pleasure to read that we have been able to meet all your expectations with all the great facilities we have to offer. I am so pleased you have already booked to come back and see us again; we look forward to... More 

reading
Level Contributor
213 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 158 helpful votes
1 of 5 stars Reviewed November 17, 2015

This was my first booking with Haven. I don’t like the website & the complex booking system. I made a few attempts over the years and finally managed to make a booking this time. I made the original booking by internet and unfortunately I wanted a room for 6 people and I ended up with a wide birth two room... More 

Helpful?
Thank joe_green
Wild Duck H, Manager at Wild Duck Holiday Park - Haven, responded to this review

Thank you for leaving a review, I am personally very disappointed to read that this happened on your most recent stay. What we have now is the opportunity for our management team to investigate and to make sure this does not happen again because as a park we strive to give the best service and holiday experience at all times.... More 

Cambridge, UK
Level Contributor
27 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 stars Reviewed November 14, 2015 via mobile

We stayed here during October half-term and had a fantastic time. We will definitely be coming back again. The staff were all very pleasant and extremely friendly and great with children. It's quite a small resort compared to other Haven places but it's probably my favourite because of that. The resort layout built around the wood and the river kept... More 

Helpful?
Thank MandyLou66
Wild Duck H, holiday experience assistant at Wild Duck Holiday Park - Haven, responded to this review

Thank you for taking time to leave your review about the Wild Duck, we truly appreciate our guest’s comments. I am really pleased that you and your family enjoyed your stay with us during October half-term. Our park is a beautiful woodland site and I am glad you had the opportunity to explore the wildlife here. Once again thank you... More 

Norwich, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed November 2, 2015 via mobile

A lovely holiday park,with friendly helpful staff. Good facilities.plenty to keep you entertained,a couple of live bands throughout the week were good,Halloween entertainment was fun & lots of caravans decorated. Will definitely visit again

Helpful?
Thank Kelly W
Wild Duck H, Manager at Wild Duck Holiday Park - Haven, responded to this review

Thank you for leaving a review of your stay, it was wonderful to hear that you had a fun packed holiday with us and I know all the team will be happy to hear that you had a good time. We really look forward to seeing you again in the near future! Sarah Corlett, Holiday Experience Manager More 

Mansfield, United Kingdom
Level Contributor
45 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
3 of 5 stars Reviewed November 2, 2015

Firstly....did we have a good holiday? Yes! would we return & recommend? Yes! We stayed in our own touring caravan on a basic grass pitch as this was the only pitch available as we left booking until late due to work reasons. On arrival, we pulled up but not in the designated bay as I was full with standard cars,... More 

Helpful?
Thank emma h
Wild Duck H, Manager at Wild Duck Holiday Park - Haven, responded to this review

Thank you for taking the time to leave a review of your stay, it sounds like you and your family really made the most of our facilities and entertainment which is wonderful news to us. You have made some lovely complimentary comments, and some improvement recommendations which we will take on board to make sure that we are always offering... More 

Huntingdon, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed November 1, 2015 via mobile

2nd visit to this park but 1st on touring site, whole park is a really beautiful setting, well maintained with lots to do, Swimming pool small but fine, my girls did some of the bookable activities & all loved them. Great parks & entertainment. The staff were the best I've ever experienced on all the Havens we've been to, from... More 

Helpful?
Thank Kymmy81
Wild Duck H, Manager at Wild Duck Holiday Park - Haven, responded to this review

Thank you for leaving a review of your recent stay, it was wonderful to hear your positives and I know that our hard working team will be delighted with your praise for them. I’m so sorry to read of the apparent inconsideration of other guests late at night. We do have 24 hour security and I’m sure had they been... More 

Colchester, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed November 1, 2015 via mobile

We came as a family in October half term holiday and I can honestly say i won't be returning. 1. In the basic caravan there is no heating in the bedrooms. 2. The night time entertainment for children was rubbish wasn't much entertaining going on, 3. Don't recommend people with children under the age of 6/7 years old because there... More 

Helpful?
1 Thank PorterR123
Wild Duck H, Manager at Wild Duck Holiday Park - Haven, responded to this review

Thank you for taking the time to write your review. I’m sorry to read that you were disappointed with your stay at Wild Duck. We do have a wide range of accommodation with additional heating available and all details are shown on the Haven website or in the brochure but I apologise if you were unaware that our Standard caravans... More 

Witham, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed November 1, 2015 via mobile

We decided to spend Halloween away this year, so the children would have more to do, having never to Wild Duck before I heard lots of good things. The site is lovely, all amenities are good, the only downfall for us has been, we brought our two dogs and we are obviously in a dog friendly caravan, that looks like... More 

Helpful?
2 Thank Katrina A
Wild Duck H, Manager at Wild Duck Holiday Park - Haven, responded to this review

Thank you for your review of Wild Duck and for all your lovely comments about the park. I’m so sorry to read that your caravan was not up to the standard you should of expected on arrival, please accept my apologies on behalf of the housekeeping team for any inconvenience this may have caused you. I hope you will indeed... More 

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