We really enjoyed our stay at this hotel kalley has been promoted to manager position which is great as this is why we came back again! she is so friendly which is great as this was the first person we met on reception on our last visit ,she has been there over 5 years and told us she enjoys working... More

I have been visiting Yarmouth for 30 years and this is the definitely the best hotel/restuarant. The food is excellent and served with care. Book here, you can't go wrong. More

Very friendly staff, especially Kayleigh at reception, rooms are nice and clean, excellent location, great pub with excellent food attached to the hotel. I will stay here again the next time I visit Great Yarmouth. More

great food and drink !best front end staff ,very helpful ,great room service,busy at weekends rooms almost refurfished at that time needed better tv and wardrobes,very comfortable beds but can be noisey at weekends due to top location,so expect to hear the odd revellers and club noise,still great.gret scotish lady managing most of our needs,think her name was mary,brilliant, More

We stayed at the hotel overnight on bank holiday, the staff were great really friendly and made us feel very comfortable. We had a deluxe room with a lovely sea view, the room was spacious and modern, we had a slight problem with the air con making loud noises but we were given a discount which helped! The food is... More

We made a late booking and by the off chance managed to get the 1 family room they have. Its split by an internal corridor with a double room en suite and a seperate room with 3 single beds. There's a fridge in the main bedroom which was very handy. The staff were very welcoming & friendly, and the small... More

The Room: Gorgeous! Lovely four poster bed, balcony, flat screen tv with freeview, tea coffee making facilities, and a lovely sea view. Perfectly maintained and clean, with plenty of clean white towels! The Food: Very tasty, and good value for money, although they were rushed off their feet in the restaurant, they did their best to deliver good service. The... More

I booked a weekend break with the hotel via e-mail based in part on trip advisor reveiws, The hotel is virtually opposite the brittania peir, I arrived on a Friday afternoon and was greeted in reception by the staff, and was booked in straight away, Car parking is in a gated car park just opposite the hotel at a small... More

My colleague and I booked the hotel to attend a conference at the nearby racecourse. The hotel is located on the promenade directly opposite the pier and also has a very convenient private and secure car park immediately opposite the hotel. The rooms we were allocated were superb, we booked the deluxe rooms and were not disappointed, a sea view... More