Stayed here while waiting for a ship. The staff where friendly breakfast was very good and you don't just get the usual fry up. The room had sea views, if you craned your head a little out of one of the nice big windows. The decor is tasteful and the bed wonderfully comfortable. The FREE WIFI!! was very fast and... More

Needed somewhere to stay for one night for two couples (in our early thirties), my first impression by looking at the hotel on line was that it was going to be a bit dated,however booked because of location and availability. The booking process was fantastic, I spoke to Amy and she was extremely helpful, I actually ended up booking on... More

Mixed is probably the best way I can describe the Imperial. The staff are very friendly and approachable although you can tell the place is more set up for tourism than business guests as everything takes an age - which is fine if you are in a couple or group and have all the time in the world but is... More

Considering the Imperial is the only 4 star hotel in Great Yarmouth, you would expect to pay a little more than elsewhere, but its well worth it. The place is very well kept, the staff are lovely, the rooms are modern and beds give a comfortable nights sleep. Our room had a sea view, which was well worth it. Breakfast... More

we stayed in a family room which is alittle dated but was very clean,this was a 2nd stay as we have family in norfolk .on this visit the terrace was closed due to high winds so we ate in the restaurant down stairs the food was brilliant myhusband had dover soul my daughter tuna steak and i had the pork... More

Thoroughly enjoyed a short break towards the end of March. Lovely hotel, staff went out of their way to help, We had the sea facing Estancia themed room, wonderful big bed, excellent bath & shower, handy fridge in room. Excellent breakfasts, the restaurant food and service was exceptional, the whole place has a nice feel to it. Only slight downside... More

We had stayed at the Imperial a few years ago and had been impressed. This time my wife and I stayed for the Easter Weekend and found that the hotel had improved even on our previous experience. The hotel was clean and well decorated throughout. The somewhat ancient lift still takes a little getting used to! The staff were very... More

Had a perfect evening at Imperial Terrace restaurant. Food was scrumptious, service was attentive and knowledgable, amazing wine. Quality of ingredients was noticeable- although I didn't have room for dessert! :( only issue that I felt dampened our night was that we couldn't find much of a bar to have a drink in after our meal! However, yum.. cant wait... More

My main concern is about the price. Rates are about equivalent to the Sofitel in Lisbon. And the Sofitel is a high quality hotel in a fun town. Whereas the Imperial is a tired hotel with pretentious decor in a town that was (from what i've read, I could well be wrong) at its best in the mid 1300s when... More