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California Cliffs Holiday Park - Park Resorts

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Rottenstone Lane | Scratby, Great Yarmouth NR29 3QU, England
California Cliffs Holiday Park - Park Resorts
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643 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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  • Spanish first
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    (643)
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    (230)
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Senior Reviewer
7 reviews 7 reviews
5 of 5 stars Reviewed 4 days ago NEW

Having a great time with family at California cliffs, staying in a silver plus caravan and very impressed with the standard. The amenities within the site are very good too. Nice pint at the entertainment bar and staff have been very helpful! Thanks everyone at California cliffs!!

Was this review helpful? Yes 1
Park R, General Manager at California Cliffs Holiday Park - Park Resorts, responded to this review

Hi and thank you for posting your review on Trip advisor. I am pleased that you enjoyed your stay with us. We do spend a lot of time supporting and training our staff to deliver excellent service and I am very pleased to read that on this occasion we all got it right and that you were impressed with the... More 

Derby
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

2nd trip here on one of the "Sun" holidays and wasn't disappointed. Accommodation is clean and perfectly adequate, plenty for kids to do, beach is close and really nice (although steep to get down to) and only a short drive from Great Yarmouth where there is every shop you could need. Will definitely be returning.

Was this review helpful? Yes
Park R, General Manager at California Cliffs Holiday Park - Park Resorts, responded to this review

Thank you for posting your review on Trip Advisor. I am delighted you enjoyed your stay with us and I agree with your thoughts on the area which has some fabulous attractions. We hope to welcome you back again very soon. California Cliffs 01493 730 584 More 

1 review
1 of 5 stars Reviewed 4 days ago NEW via mobile

We stayed in bronze and didn't we know it , on walking in I wanted to walk straight back out,it smelt damp and musty the lino was bumpy and had a hole in it, the toilet/shower smelt of urine and put me off even wanting to use it. I attempted to shower and the shower door would not shut,it took... More 

Was this review helpful? Yes
Park R, General Manager at California Cliffs Holiday Park - Park Resorts, responded to this review

Thank you for taking the time to post a review following your recent stay with us at California Cliffs. I was pleased to hear that you felt the park was clean and tidy however, I was disappointed to hear that you had issue with your accommodation and I will discuss these with the accommodation manager to ensure our procedures are... More 

1 review
5 of 5 stars Reviewed 6 days ago NEW

Had a great week the entertainment was fantastic, all the staff were so friendly and helpful but I must say Debbie at the reception couldn't have been more helpful she really takes her job to the next level thank you, we are looking forward to next year x

Was this review helpful? Yes
Park R, General Manager at California Cliffs Holiday Park - Park Resorts, responded to this review

Hi and thank you for posting your review on Tripadvisor. I am pleased that you enjoyed your stay with us. We do spend a lot of time supporting and training our staff to deliver excellent service and I am very pleased to read that on this occasion we all got it right. We look forward to welcoming you back soon.... More 

1 review
5 of 5 stars Reviewed 6 days ago NEW

The entertainment team were great, even when we the only ones taking part in an afternoon activity they made sure our kids had a good time. Good clean site. Access to beach is a bit awkward with a pushchair but we managed.

Was this review helpful? Yes
Park R, General Manager at California Cliffs Holiday Park - Park Resorts, responded to this review

Thank you for posting your review on Trip Advisor and thank you for your kind words. The whole team here at Park Resorts work incredibly hard to ensure you create amazing memories on your holiday. It is particularly pleasing that you mention the quality of our Entertainments team and I will personally pass on your feedback to them. Thank you... More 

Halifax, United Kingdom
2 reviews
5 of 5 stars Reviewed 1 week ago NEW

California cliffs was brilliant I really enjoyed my stay. The location was beautiful. the children's entertainment was spot on! The team stars were especially brilliant and couldn't have been any better Chris, Dani,Josh, grace, aidan were such fun people who are so friendly. All the bar staff were welcoming and polite. All in all my family and I had a... More 

Was this review helpful? Yes
Park R, General Manager at California Cliffs Holiday Park - Park Resorts, responded to this review

Thank you so much for your positive review of our Park which will help future guests evaluate our Park. I will pass on your very kind comments to the Entertainments team who all work incredibly hard to ensure you create amazing memories during your stay, and we all hope to welcome you back again in the future. California Cliffs 01493... More 

1 review
5 of 5 stars Reviewed 1 week ago via mobile

The staff were amazing. Had a really good time bar staff were really friendly and made sure your needs were seen to straight away. One of the bar staff Connor was friendly and made sure you got what you wanted

Was this review helpful? Yes
Park R, General Manager at California Cliffs Holiday Park - Park Resorts, responded to this review

Hi and thank you for posting your review on Tripadvisor. I am pleased that you enjoyed your stay with us. We do spend a lot of time supporting and training our staff to deliver excellent service and I am very pleased to read that on this occasion we all got it right and I will personally thank Connor for his... More 

Hertfordshire, United Kingdom
2 reviews
5 of 5 stars Reviewed 1 week ago

California cliffs was brilliant I couldn't fault it in anyway! The location was beautiful (a nice little family beach just seconds from your door), the children's entertainment was spot on! The team stars couldn't have been any better (Chris,Dani,Josh, grace, adain) also the bar staff especially one man who's name was Connor, he was so welcoming and polite. The perfect... More 

Was this review helpful? Yes
Park R, General Manager at California Cliffs Holiday Park - Park Resorts, responded to this review

Thank you so much for your positive review of our Park which will help future guests evaluate our Park. I will pass on your very kind comments to the team who all work incredibly hard to ensure you create amazing memories during your stay, and we all look forward to seeing you again in the future. California Cliffs 01493 730... More 

Stevenage, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

I bought my elderly Mum here for a holiday a couple of weeks ago. From the moment we arrived until we left, all the staff were so helpful and friendly. They could not of done anything more to make our stay better. Karen, the accommodation manager was so caring, the cleaners, Stephen and Trevor were a pleasure to meet and... More 

Was this review helpful? Yes
Park R, General Manager at California Cliffs Holiday Park - Park Resorts, responded to this review

Thank you for posting your review on Trip Advisor and thank you for your kind words. The whole team here at Park Resorts work incredibly hard to ensure you create amazing memories on your holiday. It is particularly pleasing that you mention the quality of our team and Karen the accommodation Manager and her team. Thank you once again and... More 

Harlow, United Kingdom
Contributor
14 reviews 14 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed here with some service users with learning disabilities. I want to commend the staff at California Cliffs, they were friendly, entertaining and made our guys holiday one of the best they have ever had. I was so impressed with the customer support, facilities and especially the night entertainment, the Teamstars have left lasting memories for our clients to... More 

Was this review helpful? Yes
Park R, General Manager at California Cliffs Holiday Park - Park Resorts, responded to this review

Thank you for taking the time to post your review on Trip Advisor. I am so please to read that the team here at Park were able to provide you and your group with the best holiday you ever had and will pass on your feedback to the entire park team who will be as thrilled as I am to... More 

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