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California Cliffs Holiday Park - Park Resorts

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Rottenstone Lane | Scratby, Great Yarmouth NR29 3QU, England
California Cliffs Holiday Park - Park Resorts
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588 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Essex, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 of 5 stars Reviewed yesterday NEW

Went there on a sun break very clean caravan very nice well looked after . Staff friendly and helpful very hard working . Bar could have had more special offer for people wanting to enjoy the evening . The entertainment was good very hard working a very good team Grace Chris and the team gave their all to make children... More 

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Colchester, United Kingdom
Senior Reviewer
9 reviews 9 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed yesterday NEW via mobile

I booked 4 nights through Park Resorts directly as they had a 48 hour offer on. First impressions were ok, decent staff members greeted us upon arrival and gave us a map of the park to find our caravan. Once we got in, we were bitterly disappointed. The caravan stunk of dog, stains all over the furniture. Only one gas... More 

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1 review
5 of 5 stars Reviewed 6 days ago NEW via mobile

Came for a weekend, caravan was great! Better than expected! Bar staff where so welcoming and well mannered! Thankyou Tina, Aaron&brandon for putting up with all our antics couldn't of wished for better staff! Would definently go there again! Recommend to anyone. Thankyou kassey x

Was this review helpful? Yes
Park R, General Manager at California Cliffs Holiday Park - Park Resorts, responded to this review

Hi and thank you for taking the time to post a review on your recent stay at California Cliffs. I am happy to read that you enjoyed your time with us and I will pass on your feedback to the bar team. We look forward to seeing you again and a massive thank you for the recommendation. More 

Kettering, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 1 week ago NEW

We booked a weekend away through the Sun holidays but I upgraded to Gold. In the past I have done this with park resorts and other holiday park companies. We have never been told that as the original holiday was booked as a newspaper offer we were not entitled to the same upgrades. We arrived only to find no linen... More 

Was this review helpful? Yes 1
Park R, General Manager at California Cliffs Holiday Park - Park Resorts, responded to this review

Hi and thank you for providing a review on you stay with us. Terms and condition of upgrades and what is included should have been made available to you at the time of your booking or indeed on the website. I apologise if this was not the case and will ensure that this feedback is passed on to the bookings... More 

1 review
2 of 5 stars Reviewed 1 week ago via mobile

Just returned from a holiday with my partner and our 2yr old, The accomadation was fantastic as you'd expect going for platinum grade, staff were friendly but thats really it.... If you want to venture out the park its a 10 minute drive gt yarmorth sea front. The on site shop was dreadful, it never had full fat milk and... More 

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Park R, General Manager at California Cliffs Holiday Park - Park Resorts, responded to this review

Hi and thank you for taking the time to post a review on your recent stay at California Cliffs. I am sorry to read that you were disappointed with the location of the park as we generally receive great feedback about its proximity to the beach and Great Yarmouth but I completely understand this is based on personal preference. I... More 

New Milton, England, United Kingdom
Contributor
17 reviews 17 reviews
8 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 1 week ago

We had a week here as a family and our silver plus 2 caravan was good and very clean however it was under a tree so things kept falling on the roof day and night waking us up. The parks entertainment was unsuitable for under 2's really as they can't sit and watch shows and they can't join in either.... More 

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Park R, General Manager at California Cliffs Holiday Park - Park Resorts, responded to this review

Hi and thank you for providing feedback on your stay at California Cliffs. I am please to read that you were happy with your Holiday Home but dissapointed you felt that both the entertainment and arcade were lacking. We will of course take on board your comments as we are constanlty looking to improve our offering to all our guests.... More 

Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

We had a great time with friends hence it gets 4 stars as overall it was a nice stay. The beach was close by and beautiful! The pool was good too. Entertainment wasn't to my liking but am sure others made good use of it. There were heating issues in the caravan but the engineer was there very promptly once... More 

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Park R, General Manager at California Cliffs Holiday Park - Park Resorts, responded to this review

Hi and thank you for taking the time to post a review. I am so pleased to read that you enjoyed your Holiday overall. I will pass on your comments regarding the accommodation to the Housekeeping Manager and ensure that the problems you have highlighted are rectified, with that in mind I would be grateful if you could provide me... More 

Yorkshire,UK
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 1 week ago

From reading the mixed reviews on this site, I didn't know what to expect! I had a very nice surprise as we booked with a cheap Wowcher deal and paid £30 to upgrade to a silver caravan...well worth it. The caravan we were given was lovely and very clean and comfortable...great to have proper heating too, especially because the weather... More 

Was this review helpful? Yes
Park R, General Manager at California Cliffs Holiday Park - Park Resorts, responded to this review

Hi and thank you for posting a review regarding your recent stay with us. I am so pleased to read that you enjoyed your time at the park and that you were happy with your accommodation. I will pass on your comments regarding the price of the food in the restaurant to our team and would like to thank you... More 

luton
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We have just had another great stay at California Cliffs We had a bit of a mix up at check in and the receptionist was at a loss as what to do, she called Karen who came sorted it and was as polite friendly and efficient as usual Have to say we were not disappointed with our caravan it was... More 

Was this review helpful? Yes 1
Park R, General Manager at California Cliffs Holiday Park - Park Resorts, responded to this review

Hi and thank you for providing feedback on your recent stay with us and I am extremely pleased to read that you had a fantastic stay with us as usual despite the mix up at check in, although I am pleased Karen managed to sort this out quickly. I will pass on your comments to Karen and the complex team... More 

Sudbury, United Kingdom
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This was our second visit to this Park Resorts site and we were not disappointed, the reception staff were very helpful, and this time we were not confined to a bronze caravan because we were bringing our dog, we had a Gold caravan and what a difference it made, central heating and really comfy beds, no scruffy carpets and nice... More 

Was this review helpful? Yes 1
Park R, General Manager at California Cliffs Holiday Park - Park Resorts, responded to this review

Hi and I am extremely pleased you enjoyed your stay with us and I too am happy that we now offer higher grades of accommodation for our guests who want to bring along their dogs. I will pass on your kind words to the reception team and personally thank them for their efforts during your stay with us. Thank you... More 

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