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The White Swan Hotel

Certificate of Excellence
Princess Street, Halifax HX1 1TS, England
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The White Swan Hotel
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225 Reviews from our TripAdvisor Community

Traveler rating
    118
    85
    14
    7
    1
See reviews for
20
106
12
51
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (63)
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    (225)
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    (66)
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    (55)
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Whitby, United Kingdom
Contributor
14 reviews 14 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago

we have just stayed here with friends the hotel is very good, all the staff are very friendly and efficient. we had a lovely breakfast served by great staff who even though very busy made you feel looked after and the breakfast excellent all you could want to start the day. the black pudding best ever.we would recommend this hotel... More 

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North Yorkshire, United Kingdom
1 review
4 of 5 stars Reviewed 1 week ago

The White Swan describes itself as a “classic historic hotel” which makes it sound rather posh. It’s not - but it’s a great value hotel in a city-centre location. The White Swan is a Victorian building with long-winding passages and narrow corridors, and it took a while for us to find our room the first time (hint: better signage needed).... More 

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Brighouse, United Kingdom
Contributor
16 reviews 16 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel is very warm and welcome the staff do everything to make you welcome the hotel is right in the centre of Halifax so very handy if you like to shop .The hotel has a restaurant and the food is Italian that is really good and tasty , So all in all well worth a visit

Was this review helpful? Yes
Colin L, General Manager at The White Swan Hotel, responded to this review

Dear Guest. Thank you for choosing to stay at The White Swan Hotel for your recent visit to Halifax. And thank you for taking the time to put a review on Trip Advisor. Your feedback is extremely appreciated. I'm glad you found the staff to be warm and welcoming. It's also great to hear that you found our location to... More 

Leeds, England, United Kingdom
Contributor
14 reviews 14 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed one night, May 9 2015, to celebrate a great friends 50th birthday. The hotel is very conveniently situated in the centre of Halifax, my only concern was that since my room overlooked a McDonalds restaurant there might be a fair amount of noise from the street, This proved not to be the case.The hotel was quiet, the room was... More 

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Colin L, General Manager at The White Swan Hotel, responded to this review

Dear Guest, Thank you for taking the time to write your thoughts on your recent stay with us. As we pride ourselves on customer service I am glad this was noted and the staff did not disappoint. Also I am delighted you enjoyed the food and found the location to be of use. May I take this opportunity to apologise... More 

Bournemouth, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

Had a great stay at this hotel in the centre of Halifax, staff very friendly and so helpful, rooms are very dated but clean and usable . We ate in Julio's which is an Italian restaurant situated in the basement of the hotel again the food and service was great.We also had breakfast included which was also of a high... More 

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Colin L, General Manager at The White Swan Hotel, responded to this review

Dear Guest, Many thanks for your review and feedback on your stay. I will pass on your comments regarding the rooms to the owners. I am delighted overall you enjoyed your stay and found the food service and staff to be of high standard. Thank you once again and we look forward to seeing you in the near future. More 

Leeds, United Kingdom
2 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I have stayed in several renovated city centre Victorian hotels and they must be very difficult to constantly maintain to ever changing contemporary tastes. The White Swan has achieved this and to a relatively high standard. We had a first floor room overlooking the road on a Friday night but the triple glazing and thick curtains ensured that no outside... More 

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Colin L, General Manager at The White Swan Hotel, responded to this review

Dear Guest, Many thanks for taking the time to write a review on your recent stay. I am glad you found the hotel and it's rooms to be up to date and well maintained. It's always nice to know the staff have been well received and the breakfast was enjoyed. We hope to see you in the near future. More 

Southport, England, United Kingdom
Reviewer
5 reviews 5 reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I've stayed here a number of times. Firstly, the service and people are great. But, if you want to stay in a run down hotel then this is for you. It is very near the town centre and have a small garage for off road parking which the hotel does well. The best feature of the building is the front... More 

Was this review helpful? Yes 1
Colin L, General Manager at The White Swan Hotel, responded to this review

Dear Guest. Thank you for your review of The White Swan Hotel. I have read your comments in detail, and would like to apologise for the issues you had with the room. I have personally ensured the maintenance team now look at the items you have raised including levelling the mirror, attaching ends to the light pull cords and replacing... More 

Birmingham, United Kingdom
1 review
5 of 5 stars Reviewed 3 weeks ago

What an lovely hotel, it may not look great from outside, but the inside is just wow, 5* for the room, very comfy very clean, staff were wonderful and polite. Nothing to complain about. Beautiful stay..

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Colin L, General Manager at The White Swan Hotel, responded to this review

Dear Guest, Thank you ever so much for your lovely 5 star review of The White Swan Hotel. I'm delighted to hear that you found the hotel to be clean, and comfortable. I will pass on your kind comments regarding the staff. We look forward to welcoming you back. More 

Padiham, United Kingdom
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

What a great hotel, great service, the room was amazing. All the staff where great and friendly northing was to much trouble. The breakfast service was like sliver service and the food was excellent 😀😀

Was this review helpful? Yes 1
Colin L, General Manager at The White Swan Hotel, responded to this review

Dear Guest, Many thanks for you're lovely 5* review. I will pass on all thoughts regarding staff and breakfast. Hope you had a nice weekend and we look forward to hopefully seeing you again in the near future. More 

west midlands
Top Contributor
51 reviews 51 reviews
26 hotel reviews
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed April 20, 2015

We went to visit friends who live in the area so booked this hotel for Saturday night . There was another couple staying with us . We found our two rooms lovely and clean, our friends had a bath with shower over and we had just a shower, which was very good, better than the over the bath one our... More 

Was this review helpful? Yes
Colin L, General Manager at The White Swan Hotel, responded to this review

Dear Guest, Thank you for such an in depth 5 star review. It was a pleasure to meet you all. I will certainly pass on your wonderful comments to all of the staff. I'm glad you found all aspects of your stay to be enjoyable, including the rooms, staff, Julio's restaurant and our breakfast service. We look forward to seeing... More 

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