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Wool Merchant Hotel

Multcture Hall Road, Halifax HX1 1SP, England
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Wool Merchant Hotel
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206 Reviews from our TripAdvisor Community

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Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Stayed in this hotel last Saturday night, read a few mixed reviews so thought I would do one myself as the place was good. I found it easily checked in no problem staff very helpful. got to room looked nice, good comfy bed and nice bathroom. had breakfast next day nice buffet plenty of food and drink and good quality.... More 

Helpful?
1 Thank BatesNigel
babyshek, Manager at Wool Merchant Hotel, responded to this review

Dear Sir You recently stayed with us, thank you very much for your positive review; we are delighted you enjoyed your stay with us and thank you again for the feedback! It is really nice to hear from our valued customers and we appreciate repeat business from you. We keep working hard to improve the standard and quality service. We... More 

Grays Thurrock, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

What a grate Hotel, Friendly Staff, Comfatable Beds,clean Rooms. Only one small Gripe, Could not get all channels on TV. Bar Had Promo on John smiths @ Pound a pint. Nice and Quite where we were. Would defo go back again without fail.

Helpful?
2 Thank Cableman007
babyshek, Manager at Wool Merchant Hotel, responded to this review

Dear Sir You recently stayed with us, thank you very much for your positive review; we are delighted you enjoyed your stay with us and thank you once again for the feedback! It is really nice to hear from our valued customers and we appreciate repeat business from you. We keep working hard to improve the standard and quality service.... More 

shropshire
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed December 15, 2015

Stayed here one night last week. What can I say...booked a suit for a bit more space...good call on my choice. Room was perfect apart from a little heating problem which was rectified immediately. We had heard that restaurant was good.....wrong...it was the best hotel food we have eaten in all our travels...breakfast was as other hotels. We will defo... More 

Helpful?
3 Thank ShropshireRobpaula
babyshek, Manager at Wool Merchant Hotel, responded to this review

Dear Sir You recently stayed with us, thank you very much for your positive review; we are delighted you enjoyed your stay with us and thank you again for the feedback! It is really nice to hear from our valued repeat customers and we appreciate repeat business from you. We keep working hard to improve the standard and quality of... More 

Birkenhead, United Kingdom
Level Contributor
29 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed December 13, 2015

This Hotel was a former wool mill, but has been well converted and modernised into a very nice place to stay. Our room was well decorated and furnished, and was very comfortable, and despite being alongside a busy road, it was quite quiet. Flat Screen TV, and tea making facilities were welcome. The Thing that most impressed me was the... More 

Helpful?
3 Thank Peter S
babyshek, Manager at Wool Merchant Hotel, responded to this review

Dear Sir You recently stayed with us, thank you very much for your positive review; we are delighted you enjoyed your stay with us and thank you again for the feedback! It is really nice to hear from our valued repeat customers and we appreciate repeat business from you. We keep working hard to improve the standard and quality of... More 

Cheshire, United Kingdom
Level Contributor
66 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
2 of 5 stars Reviewed December 9, 2015

i read previous reviews of this hotel before deciding to book through Bookings.com. What a mistake. The truth of this hotel is that it is an old converted mill on the very outskirts of the town centre near to the train station. There is nothing within walking proximity to the town whatsoever. That is the least of this hotels problems.... More 

Helpful?
Thank Trevor8225
babyshek, Manager at Wool Merchant Hotel, responded to this review

Dear Sir Thanks for your recent review, we are very sorry to know that on previous occassion your experience with us was not very good. The issues you have mentioned in your review are 1. Cheap Qauality: Dear Sir our booking.com and tripadvisor rating is 8.9 which is based on the guests reviews so we do take all reviews very... More 

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Stonehaven, United Kingdom
Level Contributor
196 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 88 helpful votes
4 of 5 stars Reviewed November 30, 2015

Visiting friends in Halifax. Very comfortable and clean, nice rooms. This is our third visit and hotel has improved over the last couple of years. Freshly painted and good pine furniture in the rooms. Good breakfast completed the stay Will be back next time in Halifax

Helpful?
2 Thank Sandy B
babyshek, Manager at Wool Merchant Hotel, responded to this review

Dear Sir You recently stayed with us, thank you very much for your positive review; we are delighted you enjoyed your stay with us and thank you again for the feedback! It is really nice to hear from our valued repeat customers and we appreciate repeat business from you. We keep working hard to improve the standard and quality service.... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed November 22, 2015 via mobile

The hotel is located just 2 minutes from Halifax minster and no more than ten minutes from Halifax town. Lovely restored and a deceptively big building and altough by the two roads, it is lovely and quiet inside and the room is clean, a lovely armchair to put your legs up and perfect if you have a dog staying with... More 

Helpful?
3 Thank Nikos G
babyshek, Manager at Wool Merchant Hotel, responded to this review

Dear Sir You recently stayed with us, thank you very much for your positive review; we are delighted you enjoyed your stay with us and thank you again for the feedback! It is really nice to hear from our valued repeat customers and we appreciate repeat business from you. We keep working hard to improve the standard and quality service.... More 

Almeria, Spain
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed November 19, 2015

We stayed here one night on Monday 9th November 2015. Later in Stay we found out the place was being decorated which may explain the behaviour and treatment The Check in was acceptable and the person on recognised me as i used to live in the area 5 years ago. The room was dingy and the curtains were hanging off... More 

Helpful?
1 Thank ianyoung7249
babyshek, Manager at Wool Merchant Hotel, responded to this review

Dear Sir Thank you very much for your recent stay at The Wool Merchant Hotel, I am really sorry to know that on this occasion your stay with us was less than satisfactory. My staff and I follow each review and try to improve our services accordingly. We greatly appreciate your feedback, as it helps us to improve and provide... More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed November 15, 2015

We checked into the hotel at 2.15pm, we had booked a suite. We went straight up to our room and it was freezing cold. Upon checking the radiators, they were cold. The tv also had poor signal. I called reception and the lady who had checked us in answered, I asked about how to work the radiators, her reply was... More 

Helpful?
2 Thank Andrea B
babyshek, Manager at Wool Merchant Hotel, responded to this review

Dear Sir Thank you very much for your recent stay at The Wool Merchant Hotel, I am really sorry to know that on this occasion your stay with us was less than satisfactory. My staff and I follow each review and try to improve our services accordingly. We greatly appreciate your feedback, as it helps us to improve and provide... More 

1 review
1 of 5 stars Reviewed November 13, 2015

This hotel was booked on my behalf for a Saturday stay in Halifax, and was chosen on the basis of the Tripadvisor rating. The reality is a million miles from the image these reviews portray. We arrived after midday to be told our room wouldn't be ready until after 2pm, which meant I had to get changed (for a cycle... More 

Helpful?
Thank Graham H
babyshek, Manager at Wool Merchant Hotel, responded to this review

Dear Sir Thank you very much for your recent stay at The Wool Merchant Hotel, I am really sorry to know that on this occasion your stay with us was less than satisfactory. My staff and I follow each review and try to improve our services accordingly. We greatly appreciate your feedback, as it helps us to improve and provide... More 

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