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Newtown House Hotel

Certificate of Excellence
3.0 of 5
Hotel website
Manor Road, PO11 0QR, England
Newtown House Hotel
Best prices for: 1 room 1 guest
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Ranked #3 of 4 Hotels in Hayling Island
Certificate of Excellence
A recent review
3 of 5 stars reviewed 1 week ago
Derek L Dumfries
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182 reviews from our community

Traveler rating
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    30
    14
    9
See reviews for
58
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10
13
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (36)
Date | Rating
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    (182)
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    (49)
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Dumfries
1 review
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago

Good hotel, breakfast pretty poor. The toaster does not work. Buffet services and the bacon was undercooked and the fried eggs were rubbery, dry and dripping in fat. the hotel bar is good, a bit noisy as room close to bar. Not bad location on Hayling Island but there are so few options.

Review collected in partnership with this hotel

Was this review helpful? Yes 4
keithb209, Director of Sales at Newtown House Hotel, responded to this review

Many thanks for your review of our Hotel. We welcome all feedback and this is fed back to the necessary departments. Your comments have been noted and we will rectify the situation so we can make our Hotel and our guest experience better. We hope that you will come back and stay with us again. Regards Tracy Jacobs Sales and... More 

County Dublin, Ireland
Senior Contributor
24 reviews 24 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed 2 weeks ago

I stayed at this hotel while on business last year. This is a basic hotel, rooms in the new extension are nice and finished to an ok standard. I found the rooms in the older part of the hotel to be more shabby and noisy. Breakfast was basic but ok. I was very disappointed with their cancellation policy - on... More 

Was this review helpful? Yes 1
keithb209, Director of Sales at Newtown House Hotel, responded to this review

I am sorry that there seems to have been a problem with your cancellation of your booking. However the Hotel has seen a number of changes over the last 6 months and the Management team and the staff have been working very hard to improve our service and customer satisfaction for our guests, which can be seen from our recent... More 

1 review
3 of 5 stars Reviewed 2 weeks ago

We took 4 rooms for 2 nights a family celebration held nearby. rooms were OK and the breakfast and service was good and friendly and deserves a better rating but a wedding in the function room on the 2nd night caused a few issues as hotel did not settle down till after midnight then the staff were clearing up till... More 

Was this review helpful? Yes 1
keithb209, Director of Sales at Newtown House Hotel, responded to this review

Dear Chris Many thanks for your review of the Hotel. I am glad that you had an enjoyable stay with us. I apologise for the noise from the Wedding. This has been a comment that has been raised with us in another recent review, and we have now changed our in house procedures in order to keep any disruption to... More 

Portsmouth, United Kingdom
1 review
5 of 5 stars Reviewed 3 weeks ago

March 2015. Excellent service, function room beautifully laid out, food beautifully presented with an excellent choice. Couldn't fault the service from all staff and especially Tracy who was extremely helpful on taking all our details. - Thank you for helping my parents have a wonderful evening with treasured memories.

Was this review helpful? Yes
keithb209, Director of Sales at Newtown House Hotel, responded to this review

I am so pleased that you and your parents had an enjoyable evening with us. We will look forward to welcoming you back again soon Regards Tracy Jacobs Sales and Events Manager More 

Leiria, Portugal
1 review
4 of 5 stars Reviewed 4 weeks ago

A familiar hotel that can give us a nice accommodation with comfortable bedrooms and a diversified breakfast. We can spend a quality time in their bar and have a good conversation with the friendly staff. I also need to mention their astonishing food at the restaurant!

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Hayling Island, United Kingdom
Contributor
12 reviews 12 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We held a large family meal here. The food was excellent. All the staff that attended us were great. Very attentive. Would highly recommend. We didn't stay over so unable to comment. However I did see one of the bedrooms and they looked lovely and comfortable.

Was this review helpful? Yes
keithb209, Director of Sales at Newtown House Hotel, responded to this review

I am so pleased that you enjoyed your time with us. We will look forward to welcoming you back again soon. Regards Tracy Jacobs Sales and Events Manager More 

Hailsham, United Kingdom
Contributor
19 reviews 19 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed April 13, 2015 via mobile

We scoped out the hotel before booking in and the entrance and lawns were well maintained and picturesque. There is excellent parking facilities around the hotel and an ice rink out back (random!) if you fancy a slip and slide before having a pint. There was a wedding reception going on and the hotel had made a great effort with... More 

Was this review helpful? Yes 1
keithb209, Sales and Events Manager at Newtown House Hotel, responded to this review

Many thanks for your comments on our Hotel, and we are very pleased you enjoyed your stay with us. May I apologise for the problem that you encountered with the hot water. We have discovered a fault within our system and the fault is being rectified this week. We will look forward to seeing you again More 

High Wycombe
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 13, 2015

the staff are always there to help and very friendly, and now that new the chef is there and the restaurant is open on Mondays improves it to save having to go out. and the food is perfect along with a new menu.

Review collected in partnership with this hotel

Was this review helpful? Yes
keithb209, Director of Sales at Newtown House Hotel, responded to this review

Many thanks for your review. I am so pleased that you like our hotel and our restaurant menu. We are always trying to improve our establishment, and our new Summer Menu will soon be available. We will look forward to welcoming you back again. Regards Tracy Jacobs Sales and Events Manager More 

Winchester, United Kingdom
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed April 12, 2015

We stayed as a family group for a long weekend in April 2014. The first night we stayed was a Friday evening, this was fine. The staff were polite and helpful, the room was nice, the breakfast was lovely in the morning. On the Saturday night the hotel was hosting a wedding reception, we were not told of this when... More 

Was this review helpful? Yes 2
keithb209, Sales and Events Manager at Newtown House Hotel, responded to this review

Many thanks for your review regarding your stay at our Hotel. I am pleased that the beginning of your stay with us was good, and my apologies that you were not told that a Wedding was booked within the Hotel. I can only apologise about the noise when guests were leaving the Hotel and from the staff clearing up. However,... More 

Senior Contributor
31 reviews 31 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed April 12, 2015

Wonderful building and grounds and garden to match. The food is affordable quality. The staff and the service given are to a very high standard. This is a brilliant place to have any functions, i.e.; Weddings, Birthdays, Anniversary's, etc or to celebrate just being alive. It has a nice "Watering hole", yes, a well stocked bar and on a nice... More 

Was this review helpful? Yes
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Prices are for 1 room, 2 adults
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