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All 9 Harlow hotels »

Park Inn by Radisson Harlow

3.0 of 5
Southern Way | M11 Jct 7, Harlow CM18 7BA, England
Hotel amenities
Park Inn by Radisson Harlow
Ranked #5 of 9 hotels in Harlow
3.0 of 5 stars 79 Reviews
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79 reviews from our community

    Trip type
Traveler rating
    5
    23
    18
    18
    15
Date Rating
Midlands
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed May 31, 2012 NEW

We won a 2 night break on e-bay & was not sure what to expect. Although the hotel corridors look a little tired, the rooms were ok. Rooms clean & ample coffee etc. lockers at leisure centre could do with updating as many didn't have keys but pool etc was fine. The all-inclusive menu seemed a little basic but we... More

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Belfast, Northern Ireland, United Kingdom
1 review
4 of 5 stars Reviewed April 26, 2012

I am surprised at some of the negative comments, if your looking for somewhere to stay you will not go wrong at the Park inn. We found our room to be clean and tidy and must make reference to the excellent staff in particular Sarah Catling who made our stay even more enjoyable. I believe that this hotel is good... More

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Kieron Golding, General Manager at Park Inn by Radisson Harlow, responded to this review
April 30, 2012

Dear Jeffb180 Thank you for taking your time to provide your very kind comments. I have passed your feedback onto my team and Sarah who was delighted! On your return visit, please make yourself known to the team and I will endeavour to make myself available to thank you in person. Kind regards Kieron Golding More

Winchester
1 review
4 of 5 stars Reviewed April 20, 2012

well i must admit that after reading all the below reviews I was slightly nervous of getting to the hotel. after a mini bumpy start with the bookings (we were booked in twice and had to have several long telephone calls and email.. even then it was wrong)once we got there we found all the staff to be kind, friendly... More

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Kieron Golding, General Manager at Park Inn by Radisson Harlow, responded to this review
April 23, 2012

Dear Tracey E A, Thank you for taking your time to provide us with your experiences from your recent visit to Park Inn, Harlow. I will sharing these with my team, which I'm sure they will take great pride from your comments regarding service. As I only have limited information from trip advisor users I would ask if you could... More

Grayshott, United Kingdom
Contributor
16 reviews 16 reviews
Reviews in 13 cities Reviews in 13 cities
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed April 3, 2012

Hats off to the general manager in responding to all the feedback in such a possitive manner. He, like the rest of the staff, must be praying for 2013 post refurbishment. Check in was a delight. I haven't been greated with such a bubbly hello in a long time! Equally the young lads serving at dinner were enthusiastic and interactive,... More

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Harlow, United Kingdom
Senior Reviewer
9 reviews 9 reviews
Reviews in 5 cities Reviews in 5 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed March 29, 2012

My wife and I chose the Park Inn RBG (restaurant/bar/grill) for our Silver Wedding dinner because it was local, they are affiliated to the Gourmet Society, of which I'm a member, and we hadn't been before. We were very satisfied with our meal (a delicious calves liver/parsnip mash dish and an excellent sirloin steak followed by a tasty cheesecake). The... More

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See 4 more reviews by RamKamEssex for Harlow
uk
Contributor
12 reviews 12 reviews
Reviews in 11 cities Reviews in 11 cities
46 helpful votes 46 helpful votes
2 of 5 stars Reviewed March 4, 2012
2
people found this review helpful

I stayed here last wk, for a wk on business. When i first got there I was pleased when I read the facillitys at the hotel, however after the 20min wait while they found my booking & spoke to my company to make sure that I was ment to be staying there, I finally got my ( first ) room.... More

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James Gardner, General Manager at Park Inn by Radisson Harlow, responded to this review
March 7, 2012

Dear Guest Thank you for completing a review on the hotel. I am sorry that you had some issues while staying. I am really anxious to put matters right for you and to show you the hotel in its proper light. I would be really grateful if you could give me a call so I can discuss the issues you... More

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3 of 5 stars Reviewed January 27, 2012
2
people found this review helpful

Stayed for one night on a business trip with two colleagues. The room was ok and the bed very comfortable. The restaurant however was a very different experience. Bear in mind that this is a Radisson hotel. The menu was bland and we were told that the only starter was soup. With a limited number of main meals we were... More

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James Gardner, General Manager at Park Inn by Radisson Harlow, responded to this review
February 2, 2012

Dear Guest Thank you for posting your review. Although your overnight stay apperas to have been a good one, you clearly have had a poor experience in the restaurant. I am really anxious to make up for this and would be grateful if you could call me personally so that I may pick up on the issues you have raised,... More

Clacton on sea
Senior Contributor
29 reviews 29 reviews
Reviews in 20 cities Reviews in 20 cities
24 helpful votes 24 helpful votes
2 of 5 stars Reviewed December 24, 2011
3
people found this review helpful

First (and last) time in this hotel. First impression....... the car park, very very small spaces so much so that you just know other guests are going to open their doors into the side of your car doors! The car park was literally littered with fags ends.....especially outside the main entrance but not limited to! We walked into main reception... More

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James Gardner, General Manager at Park Inn by Radisson Harlow, responded to this review
January 9, 2012

Dear Guest Thank you for completeing a review of the hotel. Clearly you highlight some problems and I would like the opportunity to investigate what you have said and have the opportunity to put matters right for you. Trip advisor obviously quite rightly do not hand out contact details so I really would appreciate it if you would contact me... More

London, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed December 5, 2011 via mobile
1
person found this review helpful

The room was cold, rooms are tired, location is in the middle of nowhere- don't even bother. I was Booked into this hotel for business for 3 nights but after spending 5 mins here I booked somewhere else for the next 2 nights. This hotel really needs a total refurb. Of just close it altogether. Also.... Wifi £14 a day?!... More

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James Gardner, General Manager at Park Inn by Radisson Harlow, responded to this review
January 9, 2012

Dear Guest Thank you for posting your review, i was sorry to read that you had not enjoyed your stay. I am please to say that we are getting some refurbishment work done as I reply and am confident this will improve matters for everyone. I am also pleased to say that we have reviewed the cost of WiFi and... More

London, United Kingdom
Senior Contributor
31 reviews 31 reviews
Reviews in 10 cities Reviews in 10 cities
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed November 13, 2011
1
person found this review helpful

Having to use The Park Inn while visiting family, I was quite disappointed at the lack of ambience and care in maintenance of the hotel. Staff greeted and interacted well, in particular given the environment they have to work in, but from walking in to reception, to finding my room, it had a very tired feeling about the place. There... More

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See 5 more reviews by AdzzzPhotography for Harlow
James Gardner, General Manager at Park Inn by Radisson Harlow, responded to this review
November 21, 2011

Thanks for your comments about the hotel and your thoughts about refurbishment. I am hopeing that some work will be done in 2012 and agree that it will make all the difference. On a positive note it was good to read that you had found the staff good we do try to give a good service to our customers Regards... More

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Additional Information about Park Inn by Radisson Harlow

  • Harlow Park Inn
Address: Southern Way | M11 Jct 7, Harlow CM18 7BA, England
Price Range: PLN: $

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Park Inn by Radisson Harlow
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