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All 3 Hinckley hotels

Hinckley Island Hotel

4.0 of 5 Hotel   |   A5 Watling Street, Hinckley LE10 3JA, England
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Ranked #2 of 3 Hotels in Hinckley
A recent review
3 of 5 stars reviewed 2 days ago
Sue W Ilkeston, United Kingdom
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868 reviews from our community

Traveler rating
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    275
    182
    81
    40
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237
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237
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (183)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • German first
  • Italian first
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English first
Ilkeston, United Kingdom
Senior Contributor
40 reviews 40 reviews
10 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Stayed here this weekend as part of a large conference. It was good that all the facilities were under one roof and so easily accessible. The bed rooms were large and well equipped although a tad tired. My major gripe was with the dining arrangements. The dining room ran like clockwork and food was replenished and staff cleared tables meticulously.... More

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Tony H, General Manager at Hinckley Island Hotel, responded to this review

Dear Sue W Very pleased to see that your recent stay with us was to your satisfaction, your feedback will be shared with my management team for future improvements, where possible. Hope to see you again soon. Kind regards Tony Hill, Executive General Manager More

Beauly, United Kingdom
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Pretty much what you'd expect from a conference hotel but some shabby edges.........bar meal took 45 mins to arrive, and they weren't even busy........room folder says reception has a guide for jogging and walking routes, but they just shrugged their shoulders. No surprise really, if you want to walk more than 100 yards from the hotel, your only option is... More

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Tony H, General Manager at Hinckley Island Hotel, responded to this review

Dear Keith_Walker_30 Thank you for your review, your feedback will be shared with my management team. Regards Tony Hill, Executive General Manager More

Dusseldorf, Germany
Contributor
18 reviews 18 reviews
11 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Attended a conference at this hotel. It was easy to reach by Taxi from Birmingham airport and the hotel advised me of a good taxi service to use. From the name of the hotel, I thought we would be going to a place surrounded by water (like an island) but it was not too far off of the motorway. The... More

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Tony H, General Manager at Hinckley Island Hotel, responded to this review

Dear BJarvi Thank you for your review, I am pleased to see that everything was to your satisfaction from the food quality to room comfort and staff service. Regards Tony Hill, Executive General Manager More

London, UK
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We stayed here in august, the kids loved the swimming pool and the family room was a great size, the staff were very friendly and the buffet breakfast was good. I would suggest having a mini bar in the room and maybe having a few fans as our room was extremely hot and stuffy but apart from that we would... More

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Tony H, General Manager at Hinckley Island Hotel, responded to this review

Dear Ayesha_london Great to see that your family break met with your expectations and that the children enjoyed the leisure facilities. We look forward to welcoming you back soon. Kindest regards Tony Hill, Executive General Manager More

Windsor, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 6 days ago NEW

One of the worst hotels I have stayed in ever. Staff overall not professional or friendly with the exception of the chambermaid who was very helpful. Rooms are very dated and nothing worked in them i.e. hairdryer / iron etc Bathroom smelt of sewer at night and the decor is some of the worst I have ever seen. How this... More

Was this review helpful? Yes 1
Tony H, General Manager at Hinckley Island Hotel, responded to this review

Dear timomagic Disappointing to hear that your stay was not to your expectations and not as experienced by other guests. I trust that you completed our in-house survey so we can complete further investigations. Regards Tony Hill, Executive General Manager More

Plymouth, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 1 week ago

Once again an absolutely wonderful break for us with the 2 grandchildren at Hinckley Island Hotel. We stayed for 2 nights on the Stay Play Explore break and visited local attractions, we only managed to pull 2 in but had a great time. The hotel room had 2 very large beds, was immaculately clean and well kitted out for a... More

Review collected in partnership with this hotel

Was this review helpful? Yes 1
Tony H, General Manager at Hinckley Island Hotel, responded to this review

Dear kitkat603 Great to see that every time you visit us all is to your satisfaction especially the little touches. We thank you for your loyalty, for future offers please visit our website. We all look forward to welcoming you back soon. Kindest regards Tony Hill, Executive General Manager More

Gateshead
Contributor
11 reviews 11 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

This is really lovely hotel everything u need, but u do need a car, room was large and other party members had really nice rooms overall we were all happy, food was lovely and breakfast 5 star. Leisure facilities good, only thing drinks far to expensive, short break over far to fast, staff excellent in all areas.

Review collected in partnership with this hotel

Was this review helpful? Yes
Tony H, General Manager at Hinckley Island Hotel, responded to this review

Dear mel290957 What a great review our team members are delighted to see that everything was to your satisfaction, thank you. Look forward to the next surprise party. Kindest regards Tony Hill, Executive General Manager More

Brisbane, Australia
Top Contributor
71 reviews 71 reviews
22 hotel reviews
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed here for 1 night, My room was very spacious, Staff were friendly Bar was great, Gym was good, Breakfast was good buffet style. Now this Hotel is very big so be expected to do a bit of walking to your room. I do agree with one other review they should relocate the reception more central. Other than that... More

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Tony H, General Manager at Hinckley Island Hotel, responded to this review

Dear Glenn Y Great to read that your time here at the Hinckley Island Hotel was enjoyable and thank you for feedback. We look forward to seeing you again soon. Kind regards Tony Hill, Executive General Manager More

Giggleswick, United Kingdom
Contributor
15 reviews 15 reviews
6 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 2 weeks ago

i came with a coach party,we got a wonderfull reception on arrival being met at the door with all the keys so my party were able to go strafhg to there rooms with no queing at reception , the evening meal ? breaffast was buffet style so you could have all you wanted

Was this review helpful? Yes
Tony H, General Manager at Hinckley Island Hotel, responded to this review

Dear penninesteve Lovely to see that your stay was enjoyable and everything was as expected, look forward to seeing you again soon. Kind regards Tony Hill, Executive General Manager More

Hampshire
Contributor
16 reviews 16 reviews
5 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Rated 3/5 only because of the friendly staff I experienced during my stay otherwise would of ranked 2/5. Stayed 1 night for a local party. Pictures looked good and 4* rating. Shame it did not live up to my expectations. Had to park right at the rear of the hotel a long way to reception and then the room was... More

Was this review helpful? Yes
Tony H, General Manager at Hinckley Island Hotel, responded to this review

Dear Tim Patrick Sorry to see that your stay was not to your satisfaction. I do hope that you completed our in-house survey or even discussed your concerns with our duty manager prior to departure. That way we can look into these issues in more details and make improvements where required. Thank you for your feedback. Regards Tony Hill, Executive... More

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Additional Information about Hinckley Island Hotel

Address: A5 Watling Street, Hinckley LE10 3JA, England
Location: United Kingdom > England > Leicestershire > Hinckley
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hinckley Island Hotel 4*
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Also Known As:
Barcelo Hinckley
Island Hinckley
Hinckley Island Hotel Leicestershire

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