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All 3 Hinckley hotels

Hinckley Island Hotel

4.0 of 5 Hotel   |   A5 Watling Street, Hinckley LE10 3JA, England
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Hinckley Island Hotel
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Ranked #2 of 3 Hotels in Hinckley
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975 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Herts
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Hinckley Island seems to plough all its resources into the conference suites, which are extensive. However, if you need somewhere to get some work done, go elsewhere, the Wi-Fi is atrocious, as others have already mentioned, even in the public areas. Was considering paying for the Premium service, another guest told me not to bother, as he had wasted his... More 

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Edinburgh, United Kingdom
Contributor
11 reviews 11 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Spent two nights at this hotel attending a conference. Conference rooms were excellent comfortably warm and PA system excellent. Dinner first night was buffet style (we were about 500 in number) but this did not deter the excellent food and plenty of it. The second night we had a menu dinner as most of our guests had gone home. Food... More 

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TheHotelCollection, General Manager at Hinckley Island Hotel, responded to this review

Dear Jeannette m, It is fantastic to read that you thoroughly enjoyed your stay here at the Hinckley Island Hotel for your conference. Thank you for leaving us such kind comments especially regarding your meals and also our staff’s faultless service. Your compliments shall be passed onto my team. We do hope to welcome you back in the near future... More 

Surrey
Contributor
19 reviews 19 reviews
13 hotel reviews
38 helpful votes 38 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

We booked this hotel for 2 nights earlier this week to attend a trade exhibition in Coventry. We run our own company and had a lot of e mails and quotes to send to clients. The Wi-Fi was non existent. We were offered 'premium Wi-Fi but this was no different (we were not the only guests complaining about this). There... More 

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TheHotelCollection, General Manager at Hinckley Island Hotel, responded to this review

Dear SurreyLady, I am sorry to learn that you experienced problems with the wifi at the hotel. Please accept my apologies for any disappointment caused. It is a shame that you felt you couldn’t stay here with us on this occasion. We do hope that you will reconsider and return in the future. Kind regards Tony Hill Executive General Manager More 

Northampton, United Kingdom
Senior Contributor
45 reviews 45 reviews
18 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here with friends between Christmas and New Year as we were attending a gig at Sketchley Grange. Lovely welcoming reception area, reception staff pleasant, room toasty warm and furnished with two queen sized beds. Bathroom spacious. Two negative points to mention: the lounge area was chilly to say the least. After a couple of drinks we moved through to... More 

Was this review helpful? Yes 1
TheHotelCollection, General Manager at Hinckley Island Hotel, responded to this review

Dear Karen B, I am pleased to read that you all enjoyed your stay with us. I thank you for your comments and have passed them on to my senior team. Even when the bar is closed, you can still order drinks at the reception desk and the team would have been more than happy to make these for you,... More 

Contributor
20 reviews 20 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago

Came here for an overnight stay and our party of 13 were genuinely impressed with the quality of the hotel facilities and staff. Our stay included dinner in the Brassiere and breakfast. Dining was a pleasant experience and orders were taken & delivered promptly with a friendly smile. The variety of vegan and carnivorous dishes served all palates well. The... More 

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TheHotelCollection, General Manager at Hinckley Island Hotel, responded to this review

Dear Gurinder D, I am thrilled to read that you all enjoyed your stay with us at The Hinckley Island Hotel and thank you for leaving such a ‘grand’ review. I am really pleased to hear that your dining experience suited all guests and I look forward to welcoming you all back again very soon! Kind regards Tony Hill Executive... More 

Derby, United Kingdom
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

We were given this stay as a present from our children for Christmas, the date was pre-set for Friday 16th January. Was easy to find just off junction 1 of the M29 plenty of free parking .On arrival we were given a executive room and it was very large and clean with two double beds. The stay included dinner but... More 

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TheHotelCollection, General Manager at Hinckley Island Hotel, responded to this review

Dear Jaynebingbong, Thank you for taking the time to leave a review and I am pleased to read that overall, you did enjoy your stay with us. Thank you for your comments regarding the eggs at breakfast; there should always be fried eggs available at the buffet station and then you can choose if you would like them cooked in... More 

Orlando, Florida, United States
Reviewer
4 reviews 4 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 1 week ago

stayed for a conference January 2015. Receptionist was unfriendly and totally disinterested on arrival and barely spoke, this showed when i was booked into a room that already had an occupant in. I tried to phone reception but after 5 minutes with no answer i returned to reception and was allocated another room. Room very clean and tidy but the... More 

Was this review helpful? Yes 1
TheHotelCollection, General Manager at Hinckley Island Hotel, responded to this review

Dear Paul B, Thank you for your review. I am disappointed to read that your recent stay and experience with us was not of our usual high standard and please accept my apology for the confusion at check-in. Your comments have been raised with the Duty Manager on shift during your stay and thank you for bringing them to my... More 

Ashton in Makerfield, United Kingdom
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

I was a little worried about attending this conference, quite a few miles to drive and didn't fancy driving in my suit. Knowing that the rooms would only be ready after 3pm and conference started with a 0930 registration, I rang the hotel the day before and asked if there would be any chance of getting my room early? The... More 

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TheHotelCollection, General Manager at Hinckley Island Hotel, responded to this review

Dear SteveOB18, Thank you for taking the time to leave a review and I am pleased that you thoroughly enjoyed your stay with us at The Hinckley Island Hotel. It is a pleasure to read that the team were really friendly and accommodating throughout your stay. I do hope to welcome you back for another enjoyable visit again very soon.... More 

Fredericia, Denmark
Senior Contributor
32 reviews 32 reviews
15 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

Stayed there for one night due to attending some business meetings the day after. Restaurant was above average. Bed and general comfort of the room was good, but nothing special. Quite large a hotel, but from a logistical view difficult to find your way around the hotel.

Was this review helpful? Yes
TheHotelCollection, General Manager at Hinckley Island Hotel, responded to this review

Dear Lars B, Thank you for the review and I am pleased that overall, you did enjoy your stay with us and that you found the food and accommodation good. We do have plenty of staff on hand to help find your way around the hotel, should you need a little guidance. I do hope to welcome you back again... More 

London, United Kingdom
1 review
3 of 5 stars Reviewed 2 weeks ago

First the positives, the hotel looks good for the interior and has decent bar areas. Breakfast was fine. Second the averages: the bedroom was a bit tired and the bathroom definitely needs a makeover. Finally the negatives. I ordered room service - the steak was very rare (I ordered medium rare) but for me this was fine but the temperature... More 

Was this review helpful? Yes
TheHotelCollection, General Manager at Hinckley Island Hotel, responded to this review

Dear travellerT3933KO, Thank you for taking the time to leave a review and I am disappointed to read that the food ordered was not of our usual high standard and I do trust that you raised these issues with us whilst staying in the hotel. Please accept my apologies for the confusion at check out; The reception team always make... More 

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Additional Information about Hinckley Island Hotel

Address: A5 Watling Street, Hinckley LE10 3JA, England
Location: United Kingdom > England > Leicestershire > Hinckley
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hinckley Island Hotel 4*
Number of rooms: 362
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Also Known As:
Barcelo Hinckley
Island Hinckley
Hinckley Island Hotel Leicestershire

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