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Hinckley Island Hotel

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A5 Watling Street, Hinckley LE10 3JA, England
Hinckley Island Hotel
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Ranked #2 of 3 Hotels in Hinckley
A recent review
3 of 5 stars reviewed yesterday
katanaismybike Braintree Essex UK
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1,011 reviews from our community

Traveler rating
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    53
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Braintree Essex UK
Top Contributor
109 reviews 109 reviews
41 hotel reviews
53 helpful votes 53 helpful votes
3 of 5 stars Reviewed yesterday NEW via mobile

Stuck here for a conference. I hate the place. It has no soul and limited character. It's always over busy ( it's basically a conference centre with rooms), and noisy. We had lunch at the conference, this was largely tasteless buffet stuff. (A bland and barely spiced chilli, an overcooked fish dish, an overcooked penne pasta dish, boiled in the... More 

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Stourbridge, United Kingdom
Contributor
11 reviews 11 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Stayed here on business. Lovely room with one of the most comfortable beds ever. On arrival wasn't made to feel terribly welcome although it was quite busy. My only real concern was that, having checked out, the sign on the exit reminded me that I needed the code for the car park. Having rejoined the queue and wasted 10 minutes... More 

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Norwich
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I have stayed in this hotel many times mainly on business and have never been disappointed with the hotel rooms, food or the enthusiasm of the staff. The hotel is at present undergoing a multi million refurbishment which doesn't interrupt the hotel functioning as the works are carried out behind closed doors. The General Manager Tony is always available for... More 

Was this review helpful? Yes 1
TheHotelCollection, General Manager at Hinckley Island Hotel, responded to this review

Dear Demetrious C, It is a pleasure to read that you enjoyed your stay with us at the Hinckley Island Hotel and thank you for the review. The winds of change are defiantly prevailing at the Hinckley Island Hotel and I do look forward to welcoming you back again very soon. Kind regards Tony Hill Executive General Manager More 

Glasgow, United Kingdom
Top Contributor
96 reviews 96 reviews
16 hotel reviews
45 helpful votes 45 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

This is a good conference hotel which I gave use on a number of occasions and would recommend. However when you stay by yourself the hotel is to big and lacks atmosphere. There was an hours wait for food in the bar which was disappointing as it was not busy. Food in the main resturant was ok at best. The... More 

Was this review helpful? Yes 1
TheHotelCollection, General Manager at Hinckley Island Hotel, responded to this review

Dear Allan S, I wanted to tahank you for sharing your experience with us as it is through your feedback that we can improve. I am extremely pleased that your return visit was clean and comfortable. I am however sorry to hear of your dissatisfaction with the Food and Beverage area’s, we have reviewed this with the relevant team and... More 

Reviewer
5 reviews 5 reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

Amazing room, exective suite clean and spacious. One of my collegues had problem with heating so they moved her rooms no problems. Facilities seemed good, access could be a bit more visable, otherwise a very gpod experience

Was this review helpful? Yes 1
TheHotelCollection, General Manager at Hinckley Island Hotel, responded to this review

Dear Paul B, I want to thank you for taking the time and sharing your experience at Hinckley Island, It is great to read that you had a comfortable stay here with us. Thank you for leaving us your feedback especially regarding your room and the efficient service you received. I look forward to welcoming you back next time you... More 

Leicester, UK
Top Contributor
71 reviews 71 reviews
42 hotel reviews
89 helpful votes 89 helpful votes
3 of 5 stars Reviewed 1 week ago

We were part of a big group eating in the restaurant. Hotel ambience was nice & modern and the service throughout was attentive and professional. The food itself was pretty tasty and works out solid value for fine dining (£18 two courses, £22 three courses) however it is definitely quality over quantity, veg minimal alongside mains and £7 supplement for... More 

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TheHotelCollection, General Manager at Hinckley Island Hotel, responded to this review

Dear TheDoctorG, I am pleased to read that you were impressed with your meal and the attentive service you received. The feedback regarding our restaurant prices and portion sizes has been passed to the relevant teams for further discussion, thank you. We do hope that you will return to us in the future. Kind regards Tony Hill Executive General Manager More 

Washington, United Kingdom
Contributor
14 reviews 14 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Found a very good bed & breakfast deal on the hotel website which included a £10 allowance towards food/drink. As the hotel has leisure facilities, I decided that it was worth the extra driving distance to take advantage go the offer. Part of the hotel is undergoing refurbishment, but this wasn't a problem. My room was very modern & well... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 1
TheHotelCollection, General Manager at Hinckley Island Hotel, responded to this review

Dear Carol W, Thank you for your review of the Hinckley Island Hotel. I am pleased to hear that you had an enjoyable stay with us, even better that you were able to find an offer that was appealing to you even if it did mean travelling the extra distance for. Delighted to hear that your room was to expectations... More 

Hinckley
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Amazing, kids ate free beautiful rooms beautiful hotel. Swimming pool sauna spa gym all brilliant 2 bars to drink eat at plus main restaurant. Allowed us early check in late check out for free. Nothing to big staff amazing friendly. We went as a massive group 21 adults 1 toddler 1 child... Waiter staff friendly asking us for tea at... More 

Review collected in partnership with this hotel

Was this review helpful? Yes 1
TheHotelCollection, General Manager at Hinckley Island Hotel, responded to this review

Dear Ama lally G, I am delighted that both you and the rest of your group were impressed with your stay; from the service you received to the facilities we have to offer. Thank you for taking the time to leave us such a lovely review. We do hope to welcome you all back soon! Warm regards Tony Hill Executive... More 

Ashby de la Zouch, United Kingdom
Senior Contributor
31 reviews 31 reviews
13 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

We have driven past this hotel a few times on our travels, it's just across the road from Barnacles, I booked this hotel because I'd booked a table at Barnacles and I fancied a glass or two of fizzy wine with my wife to celebrate her Birthday, so there's no better place to book a room than here. Large free... More 

Was this review helpful? Yes 1
TheHotelCollection, General Manager at Hinckley Island Hotel, responded to this review

Dear PaulnKaz, I am delighted to read that you both thoroughly enjoyed your stay here at the Hinckley Island Hotel for your Wife’s birthday, what a lovely treat! Thank you for taking the time to leave us such a kind comments, especially regarding your room and breakfast. I have shared these with my team members who are delighted with such... More 

Cheshire
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

Lovely hotel, the rooms are very comfortable and cosy, the staff are friendly and helpful, breakfast was good. The pool area was ok but the changing rooms are in need of a facelift, the changing rooms were cold.. The hotel is undergoing a refurb which is being done to the conference suites first, there was no disruption during our stay.... More 

Was this review helpful? Yes 1
TheHotelCollection, General Manager at Hinckley Island Hotel, responded to this review

Dear Debbie H, I am delighted to read that you wouldn’t hesitate to return and that you had a comfortable stay here with us at the Hinckley Island Hotel. We are in exciting times in relation to the refurbishment of the hotel and I am glad pleased to read about the lack of disruption as this is our main goal.... More 

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