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All 5 Kinross hotels

The Green Hotel

4.0 of 5 Hotel   |   2 The Muirs, Kinross KY13 8AS, Scotland
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The Green Hotel
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Ranked #4 of 5 Hotels in Kinross
A recent review
4 of 5 stars reviewed 4 days ago
Jena999 West Lothian
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403 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Carnoustie, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 of 5 stars Reviewed yesterday NEW

Booked one night here to take in the excellent backstage gig. (nothing to do with the hotel) The gig was sold out, as were most of the rooms I imagine, so the hotel knew what to expect in terms of numbers. Girls on reception were nice and friendly. Jock's bar, where we chose to eat, was very poor. Service was... More

Was this review helpful? Yes 1
West Lothian
Top Contributor
64 reviews 64 reviews
20 hotel reviews
60 helpful votes 60 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

As soon as we arrived at The Green Hotel, we were made to feel very welcome. In fact, all the staff we encountered were friendly and helpful, this indeed enhanced our stay. Our room was a good size, and was all we would wish. The view to the garden was lovely. On closer inspection, although everything was clean, there was... More

Was this review helpful? Yes 2
lydd kent
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

found reception to be very welcoming as was all the staff. I was booked into room 5 which was great plenty of space and plenty of cupboard and draws for all clothes. bathroom modern with bath and shower hot water boiling. could do with a proper razor socket as you have to leave light to charge shaver. Thursday evening dinner... More

Was this review helpful? Yes 1
Glasgow, United Kingdom
Reviewer
3 reviews 3 reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

Was on a spa day/night for my cousins b.day on a arrival receptionist very welcoming. We all had treatments booked at the beauty room so decided to ho and enjoy the pool etc to be told no housecoats available only slippers which was disappointing as really should have been in our rooms. When the manager over their came out even... More

Was this review helpful? Yes 1
GreenManager, General Manager at The Green Hotel, responded to this review

Many thanks for taking the time to leave feedback here on Trip Advisor following your recent visit. I am delighted that you found reception to be welcoming and you enjoyed the service from the therapists. Apologies that we ran out of robes on the day you visited this has been taken up with our laundry supplier. I was also very... More

Edinburgh, United Kingdom
1 review
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 2 weeks ago

What a difference a year makes! Food was poor on the Friday night, a chef who spent more time out of the kitchen than in also in the bar! Breakfast was a disgrace on the Saturday the chef didn't turn up to cook, he was at the tee area handing out drinks to a party of ladies. Our party (36)... More

Was this review helpful? Yes 3
GreenManager, General Manager at The Green Hotel, responded to this review

Thank-you for taking the time to leave your feedback following your recent visit, my apologies that your group had a poor experience. Our breakfast service on the Saturday was very poor due to our decision to change from a buffet breakfast to a plated service and we failed to plan properly for such a large group of diners on the... More

Edinburgh, United Kingdom
Senior Reviewer
8 reviews 8 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 2 weeks ago

What a disappointment! Pork at dinner was so hard you could sole you shoes with it. Bread didnt arrive until main course was on the table. one member if our party didn't get her main course until after others had finished theirs .A very flirty and boastful chef spent more time chatting up the ladies than in the kitchen. At... More

Was this review helpful? Yes 2
GreenManager, General Manager at The Green Hotel, responded to this review

My sincere apologies that what started off as a very positive experience on the Friday of your arrival turned out to be such a disappointment. On the Friday we had a large number of people all dining in the hotel around the same time and it went very smoothly. Sadly for a number of our guests on the Saturday we... More

chaska
Senior Contributor
27 reviews 27 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed 3 weeks ago

This hotel has not changed the bar area in 30years and it shows. Supposedly a new chef, staff but only 2 of the girls serving had any idea what they were doing The menu has changed but the fish and chips, the batter was soggy and the chips underdone They need to improve standards,

Was this review helpful? Yes 2
GreenManager, General Manager at The Green Hotel, responded to this review

Thank-you for taking the time to leave a review following your recent visit. Our Bar area is indeed a few years old and some parts of the hotel date back to the coaching Inn that it started life as in the 1700's. Whilst old fashioned may be down to taste there is no excuse for poor quality food and please... More

Edinburgh, United Kingdom
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

A family group of 7 dropped off here for lunch recently on the way to Crieff Hydro (10/10). We sat in the drawing room and ordered from the bar. Coffees/teas arrived around 25 mins later with one having to be replaced as it had spilled and no juice that we had ordered for our 8 year old. The missing drinks... More

Was this review helpful? Yes 1
GreenManager, General Manager at The Green Hotel, responded to this review

Please accept my sincere apologies that your experience here at The Green was not of an acceptable standard. As the recently appointed General Manager I realise that we have some work to do to improve our consistency of both food quality and service. To that end we are currently embarking on a very detailed training plan for all staff which... More

Ayr, United Kingdom
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 4 weeks ago

So disappointing. Hotel in ideal location for access to golf and beautiful Perthshire countryside but seems to have been caught in a time warp. Staff welcoming but communication between members lacking. An example of this was waiting staff did not know what was unavailable on the menu. After ordering dinner the waiter then had to return to inform us that... More

Was this review helpful? Yes 2
GreenManager, General Manager at The Green Hotel, responded to this review

Thank-you for taking the time to leave a review following your recent stay. We appreciate all feedback and rest assured it is taken seriously . We are implementing a new staff training programme and hope to carry out some improvement works to the business over the winter. Whilst old fashioned in places if we concentrate on improving the consistency of... More

Glasgow, United Kingdom
Contributor
13 reviews 13 reviews
7 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Just back from a golf weekend with the lads and stayed in this hotel. Very smart and very clean , great staff and the rooms were very large warm and very comfortable . We had a set meal included very nicely done though the portion size was a wee bit small however the cheeseboard soon sorts that out. Breakfast was... More

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Additional Information about The Green Hotel

Address: 2 The Muirs, Kinross KY13 8AS, Scotland
Location: United Kingdom > Scotland > Perth and Kinross > Kinross
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Green Hotel 4*
Number of rooms: 46
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Also Known As:
Green Hotel Kinross
The Green Hotel Kinross, Scotland

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