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Grand Hotel - Lerwick

149 Commercial Street | Shetland Isle, Lerwick ZE1 0AB, Scotland
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1 room 1 guest
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Grand Hotel - Lerwick
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71 Reviews from our TripAdvisor Community

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4
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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    (17)
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Scotland
Level Contributor
90 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
3 of 5 stars Reviewed 1 week ago

To be honest I ate here because everywhere else was fully booked. It has been Grand but the decor is stuck in a 20th century time warp. As a woman on my ownI wanted a nice meal with a glass of wine and the only other alternatives that seemed to be available and not booked up were chippies which would... More 

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Edinburgh, United Kingdom
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
2 of 5 stars Reviewed 1 week ago

Start with the positive, very good food and at a decent price, breakfast also really good. Single room, very small, very poor and could hear next door. I stayed in the exact same room with work over 15 years ago, nothing had changed at all!

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Travelers are raving about these Lerwick hotels

Sandnes, Norway
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

We travelled as part of a group of 14. My husband and I brought our 2-year-old son. The hotel made us feel very welcome and made it so easy to travel with a child. The food was excellent. They offered a wide range of food at great prices. The portions were large. It took awhile before breakfast was served, so... More 

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Plymouth
Level Contributor
42 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Staying at The Grand after a break for several years. Up on business so the hotel is ideally located for the town and harbour side. The access is easy from the back of the hotel rather than in the main street. Good food and service. Did have a hiccup in the morning with paying the bill but the night porter... More 

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Cambridge, United Kingdom
Level Contributor
97 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
4 of 5 stars Reviewed July 20, 2015 via mobile

Managed to get a table, booking might be advisable. Dining room must have been resplendent in its glory, today the interior is still dramatic. The staff are extremely attentive & seem to queue to be ready to assist. Food was very good & extremely reasonable.

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Glasgow, United Kingdom
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed June 30, 2015

Lerwick does not have a huge offering of decent hotels, but I would say The Grand is slightly below average, even here. The decor is extremely dated, walls terribly thin, and at the weekends you are treated to the in-house Posers nightclub. ABSOLUTELY DO NOT STAY HERE IF YOU WISH TO GET SOME SLEEP ON A FRIDAY OR SATURDAY!! On... More 

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Scotland, United Kingdom
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed June 29, 2015

I have stayed here several times, the staff have always been excellent but the internet has been off more than on over my visits which is difficult and the hotel is tired in areas but they are obviously making an effort. parking can be a challenge as it's basically free for all car park behind the hotel.You need to park... More 

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London
Level Contributor
19 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
2 of 5 stars Reviewed June 19, 2015

There weren't many options to eat out in Lerwick (unless you're happy with fish&chips or burgers) and the menu posted outside the Grand Hotel looked OK. We were given a table in the bar area, which is windowless and quite oppressive. The staff were willing but didn't appear to have been briefed or trained... The waitress had no idea what... More 

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Dunfermline
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed June 15, 2015 via mobile

Worst hotel I have stayed in Shetland. Lovely dinning room but service was embarrassing. Food wasn't great and the chef standing at the top of the stairs playing on his phone put me off eating again. Made to pay my bill half way through my main meal. Mattress in room was terrible and needs replacing. Struggled to get wifi. Asked... More 

Was this review helpful? Yes 1
Aberdeen, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 5, 2015

I have stayed in The Grand a few times now but this time it was the best of all! The food was fantastic and the service was 1st class, All the staff were very welcoming and the rooms were bright and clean.

Was this review helpful? Yes 1
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