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All 6 Lerwick hotels

Grand Hotel - Lerwick

149 Commercial Street | Shetland Isle, Lerwick ZE1 0AB, Scotland
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Grand Hotel - Lerwick
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22%
Ranked #6 of 6 Hotels in Lerwick
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53 reviews from our community

Traveler rating
    8
    4
    14
    11
    16
See reviews for
2
11
Solo
0
23
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Clydebank, Scotland, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

Slept on the worst matress in the world. Had to put the duvet on top of the matress to get a sleep. Also couldn't get a whisky at the bar because the barman couldn't find the whisky price list and did't know what to charge me. Breakfast was good in the morning.

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Lerwick, United Kingdom
Senior Contributor
22 reviews 22 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed 3 weeks ago

have eaten here many times and have always enjoyed it, but sadly, not this time, the food was enjoyable, but everything seemed to be too much trouble for the staff, i asked for butter to go with my oatcakes and cheeseboard, and the waiter came in with a handful of butter pats, just threw them on the table in front... More

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Inverness, United Kingdom
Contributor
16 reviews 16 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed September 7, 2014 via mobile

We only lunched rather than staying here, and the food came in generous portions and was tasty enough (though somewhat pricy). The decor and general ambience reminded me of the 70s (not that I was old enough to go to a bar then!) and despite the high ceilings and 'classic' wallpaper had a rather tired feel about it. Perhaps if... More

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Colorado
Top Contributor
225 reviews 225 reviews
40 hotel reviews
94 helpful votes 94 helpful votes
3 of 5 stars Reviewed August 31, 2014

We did not actually stay here, we just had food in the hotel restaurant. It seemed authentic as far as I imagine the kind of food that is served is what people here actually eat. As far a quality, I would say it was like a home cooked meal by someone who is an OK, but not very good cook.... More

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Aberdeen, United Kingdom
Contributor
11 reviews 11 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed August 28, 2014

Stayed on a Saturday night, noisy night club is part of the hotel. Night porter very unhelpful. Rooms very old poor decoration. No good if unable to manage stairs. Food above average, location right on the high street could not be more central for harbour and shops.

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Edinburgh, United Kingdom
Contributor
12 reviews 12 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed August 11, 2014

i stayed for business, first impressions were tired old hotel, these were reinforced by the room, the frayed stair carpets and the decor in the bar. negligible sound proofing as my room was near clock tower that chimed every 15 minutes all night. thank goodness it wasn't blowing a storm! if i was going on holidays i would have been... More

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Scotland, Maryland
Contributor
15 reviews 15 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed July 3, 2014

Its just an average place to go. Went here with a couple of friends and i've been a few times. When our meal came, as we were sat in the bar, it was just what you get at home from the freezer. Although, a fine cheap price, its not that brilliant. Certainly needs a bit of a boost with everything.... More

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Peter190781, General Manager at Grand Hotel - Lerwick, responded to this review

Thank you for your comments. All our food is freshly made on the premises and not store bought as your review would tend to suggest. We receive many compliments about the food and enjoy a large amount of repeat business. More

Liverpool
Senior Contributor
21 reviews 21 reviews
4 hotel reviews
22 helpful votes 22 helpful votes
1 of 5 stars Reviewed June 29, 2014

Just popped in for a drink. Took one look at the bar and popped out again. Smelt off fish, but not the fried battered variety. Smelt like cod liver oil, and not even a fresh smell. Also, more atmosphere on the moon.

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Peter190781, General Manager at Grand Hotel - Lerwick, responded to this review

Thank you for your review. The smell that you noticed was an oil based paint used during the refurbishment of the bar. Unfortunately the smell lingered for a couple of weeks afterwards but has now gone. In regards to the atmosphere that is down to your own personal interpretation. More

Scotland
Top Contributor
68 reviews 68 reviews
22 hotel reviews
25 helpful votes 25 helpful votes
2 of 5 stars Reviewed June 23, 2014

My husband took me here for an anniversary meal. The entrance should really be very grand, a lovely foyer and staircase to climb, but it has not been looked after and the glass and brass was in need of a clean and polish!! When we arrived upstairs there was no-one on reception and we did not know where we were... More

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Peter190781, General Manager at Grand Hotel - Lerwick, responded to this review

Thank you for your review. All the brass and glass is cleaned every morning. Due to the amount of people using the premises throughout the day we are unable to keep these items clean. Since your visit we have begun a program of refurbishment starting with the public bar and new carpets on the staircase. More

Aberdeen, United Kingdom
Contributor
11 reviews 11 reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed April 30, 2014

If you ever have the misfortune of staying here over the weekend then dont expect any sleep for two nights ! The reason being the hotel owner uses part of the Hotel for a nightclub at weekends , the banging music, shouting and screaming goes on till the early hours ! When i talked to another guest about the noise... More

Was this review helpful? Yes 2
Peter190781, General Manager at Grand Hotel - Lerwick, responded to this review

Thank you for your comments. When your booking was made the person making the booking would have been made aware of the nightclub on the premises as is standard practice with all our weekend bookings made. More

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Additional Information about Grand Hotel - Lerwick

Address: 149 Commercial Street | Shetland Isle, Lerwick ZE1 0AB, Scotland
Location: United Kingdom > Scotland > Shetland Islands > Mainland > Lerwick
Number of rooms: 23
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Also Known As:
Grand Hotel - Lerwick Shetland Islands

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