There is absolutely nothing grand about "The Grand Hotel". I was supposed to stay there for 8 weeks due to work on the island but after 2 weeks I'd had enough and changed hotels. I was paying £87 a night for B&B and for that I got me a single bed in a tiny, dank & damp room. As soon... More

The hotel is quite difficult to find in the first place as it is not located on the main road. I stay in a room on the top floor (not too noisy but what a terrible shower). Furniture and amenities are very dated and a bit dismal. If you have the option......stay elsewhere!

I have stayed at this hotel twice within the last month. To say it does not deserve its 3 stars is an understatment I would barely award it 1! The staff there can not be faulted. The service amazing. However, the staff are overworked and this sometimes shows. Talking to one of the waiters I was amazed to find out... More

This is a place where you should never go to if you want a meal or drink in lerwick went there last week with friends while in the area, We waited for around 15 minutes to be served i was met by a dark haired rather buxom girl who was more interested in playing with her phone than giving me... More

I cannot believe the negative reviews on here,yes its a bit faded but the room was clean the staff very friendly and the food just superb.

This hotel is, so I'm totld by the locals, the poor tired sister of the Queens Hotel which is owned by the same group KGQ Ltd. On arrival you enter, which would have been in its earlier days very elaborate, but today is a large bland area with a staircase leading up what one would call a 'compact' reception area... More

No part of the hotel is level with famous stone slabs of wind-sheltered Commercial Street and a spooky entrance leads to a double flight of stairs covered with a very worn carpet. The small staff double up on their various tasks, but appear when summoned. High ceilings and dreary wallpaper add to the depressing ambience, and strange Bar can avoided.... More

This hotel is in an excellent location the rooms are ok very clean breakfast was all fresh some of the breakfast staff could have done with a clean up overall good hotel

Hotels in Lerwick are not great , in my experience they are expensive and tired with a mixture of service standards. The Grand is owned by KGO Hotels along with the Queens , the Grand is in the middle of Commercial Street - the centre of Lerwick , where things get noisy in the evening and at weekends. My room... More