rather dated hotel. food ok. be warned if you cannot climb steps you may have a problem as it has many floors (five i think )with no elevator. parking is a nightmare. no dedicated parking only a public car park which is very popular considering its near to the town centre. more

Nice place good food, however on four consecutive mornings I was awoken at 5 a.m., when I complain I was told my comments would be passed on to the manager. Spoke with him by chance on the day I was leaving and I mentioned this, he informed me that due to oil rig workers working strange shifts and needing to... more

I stayed for two nights in January. The hotel is in an excellnet position on the waters edge and only afew steps from the town centre and shops. It is clean, comfortable but somewhat dated. Views from the room were fab. However the dining room is dingy and requires updating. The food was poor, very poor. The menu looks great... more

This ancient building right IN the harbour is unique. The views from the sea-side are fabulous, the rooms are spotless and comfortable, the food is very good, the staff are helpful, hard-working and pleasant. You can walk into the town centre in 1 minute flat! On the down side, parking can be a bit awkward, and the decor & lighting... more

We arrived in Lerwick on the ferry from Bergen at 1.30am but the hotel had aranged a taxi and the night porter was waiting for us. We went straight to the room and, on opening the window, realised we were above a small beach, so were lulled to sleep by the waves lapping the shore. We were in the smoking... more

Just got back from a lovely two days at the Oueens Hotel.The staff were all very friendly and helpfull.We had a room at the front with sea peeps,which was spotless.The resturaunt offered a fine selection of food and wine on the menu.The only draw back as far as I could see was the lack of a lounge area to have... more

I have stayed twice at The Queen's and thoroughly enjoyed both occasions. The food was excellent, huge breakfasts and delicious dinners. The fact that the restaurant was often crowded with Norwegian yachtsmen and other foreign visitors proved the quality of fare and service. Luckily, as we were residents, we got priority treatment! When booking I asked for a room overlooking... more

No guest lift, poor service, some rooms very poor with no view, over priced, not recommended at all. more