This hotel seems to get a lot of unhappy customers but we had a wonderful time staying here. We enjoyed our conversations with the proprietor and staff (Trevor does have his own sense of humor, but we enjoyed it quite a bit). Our room was typical of what I expect in smaller UK hotels - not a lot of space,... More

Generally my stay was average. The Glen Orchy is well positioned but the place itself is dated. The bed was hard with thin sheet and duvet, and generally uncomfortable. The walls are very thin and I could hear conersations in adjacent rooms and noises (mostly bathroom noises) from the room below mine. Arrived early on Friday and had to wait... More

I was booked into this "hotel" on business and had it not been that it was with others or for just one night I would have looked elsewhere. Initial arrival was officious rather than welcoming, and the vague directions we were given to our room made us set off up the main stair only to be shouted back and told... More

The proprietor was a friendly verbose gentleman who ensured our group of 22 was well cared for - it was our first lodging in Scotland and we were there for 3 nights. Morning breakfasts were lovely and complete. Our twin room was adequate and clean but the bathroom was perhaps an afterthought (tight squeese with sqeaky pocket doors) to the... More

We arrived on a very rainy day and Glen Orchy was depressing inside and out. Our room made available for disabled visitors was very tired looking with the cheapest of fittings particularly in the bed department which was so uncomfortable and the other divan broken, give them their due after asking twice on the second day a replacement was found,... More

Stayed on business in a (small) single room B&B, free parking provided. Exterior of building looks new, but interior is quite dated. Telly in room requires a level 2 engineer to operate, although free wifi was a plus, with decent conmnection. On previous visits have experienced billing issues, such as a £2 restaurant charge for using the restaurant (event though... More

Terrible. Worst place ive ever been in my life. Tried to charge me twice for the same room after initially turning up, paying and being told our rooms would not be available for more than 4 hours. Gave everyone else their room keys and then wondered which room was mine as he thought there were none left. Then tried to... More

What a dump! This guest house has overpriced rooms (probably because of the supply/demand problem in Lerwick), the proprietor was facetious, the place was full of the smell of Thai cooking. Our room was clean but,even in June near the solstice, was cold and dark. The walls were paper thin so that we could easily hear the conversation in the... More

I have been coming to the Glen Orchy for 9 years now. I stayed at the Glen orchy from 23rd to 30th April this year. The staff were great and the owner a pleasure talk to. I had a problem with my room and this was dealt with immediately. I cannot recommend this place enough. The restaurant offers authentic thai... More