Stayed here for three nights. Food is excellent and bathrooms are clean and look recently refurbished but it is downhill from there on. Bedrooms are very basic and could do with a lick of paint. There are old carpets on the floor. My room was very dusty on arrival.Staff at main reception could do with a training course on customer... more

i found my stay to be very pleasurable. the views and atmosphere were a joy and make you feel warm and welcome. the hotel manager did his upmost to answer any questions and went out of his way to make my stay as comfortable as possible. i found the staff to be very helpful and my highest compliments to the... more

I have to disagree with the trip advisor from Kelso. I have been travelling to Lerwick for approximately 8 yrs now, on average 4 times per year. I have stayed regularly at the "Lerwick" and have always found the service to be excellent and the food also. more

I often stay at this hotel, on business. I would say it has good points and bad points. It's adequate and convenient, good parking, reasonable range of facilities and a much-needed and welcome source of room availability and dining options, not always easily found elsewhere in Lerwick, or at short notice. But is it really good enough to settle for... more

I recently stayed at the Lerwick on business, and had several rooms over several different weeks. The rooms are largely what you'd expect for the price, and were comfortable enough but........and in my book this is a clincher........the showers in every room I used were abominable. No water pressure at all, alternating hot/cold if so much as one other guest... more

Now has a highly recommended Fish Restaurant. (Apparently opened in May 2004) Fantastic Set Menu (£11.50-13.50) Some of the best sea food we have tasted. We really enjoyed both the food and the friendliness of the staff. The view from the restaurant is wonderfull. Easy walking distance from everywhere in Lerwick, especially the first rate Leisure Centre, and for a... more

We stayed last year had a super time found the staff friendly and courteous.The food was excellent service good accommodation fine. more

There must be some mistake...the tripadvisor user,Kelso did not describe the Lerwick Hotel that I know and love to visit. The accommodation is extremely comfortable, the staff are friendly and the food has always been of a high standard. It is one of the best hotels in Shetland. more

Unlike the other review Ive just seen, my experience was excellent from start to finish, but particularly the restaurant---a good choice, well presented, at reasonable prices, and the view---out over the bay---astounding. Overall the staff were very helpful---it was a home from home, which is a difficult thing to achieve in a 35 bedroomed hotel more