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All 9 Kirkwall hotels

West End Hotel

14 Main St, Kirkwall, Scotland
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West End Hotel
Ranked #4 of 9 hotels in Kirkwall
Certificate of Excellence 2014
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165 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
  • English first
  • German first
  • Any
English first
Arbroath, Scotland, United Kingdom
17 reviews 17 reviews
4 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed 1 week ago

When on holiday on Orkney, we regularly eat in the West End. All was well with the food and service. A fine evening spent with family. The owner even has WiFi access as a drawing card to his facility. This I used on Thursday to check up on matters close to our family. It would appear that the owner was... More

Was this review helpful? Yes 13
Perth, Australia
Top Contributor
90 reviews 90 reviews
23 hotel reviews
43 helpful votes 43 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

We booked into the West End Hotel on the recommendation of friends we were staying with and whilst it had a lot going for it, the few essentials for me, whether it be a 5 star hotel or a pub, are a good nights sleep and internet connection. The hotel was disappointing on both these points. Giffie was absolutely wonderful,... More

Was this review helpful? Yes 6
Coupeville, Washington
12 reviews 12 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We were just visiting the town for a couple hours which only had homes for the most part, so I can't say anything about the rooms. Service was great and lunch was tasty. My first time in Scotland so I asked for a local brew. The attendant was very informative and helpful. The dining area was clean and comfortable. No... More

Was this review helpful? Yes 4
1 review
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed June 15, 2014

Just back from my first visit to orkney. With my partner and 2 friends. We stayed in the west end hotel and what a warm welcome we were met with. I highly recommend you stay here. Rooms are clean and fresh food is great ample parking quiet street. Next time we are in orkney we will be booking this hotel

Was this review helpful? Yes 6
Glasgow, United Kingdom
Top Contributor
219 reviews 219 reviews
104 hotel reviews
192 helpful votes 192 helpful votes
3 of 5 stars Reviewed June 8, 2014

I stayed here one night on business and things were absolutely fine and acceptable, a couple of little things that I feel could be improved on to make it a whole better experience. I had a single room, which I usually don't like but the bed was very comfortable so no complaints there. Its a nice welcoming hotel both owning... More

Was this review helpful? Yes 2
Glasgow, United Kingdom
Top Contributor
70 reviews 70 reviews
43 hotel reviews
54 helpful votes 54 helpful votes
3 of 5 stars Reviewed June 4, 2014

I stayed for 2 nights during a business trip. Hotel was clean and fine, friendly, but nothing special. WOuld I stay there again, possible if I got better room, but would also look around, although Kirkwall is limited for accommodation. Wifi didn't work in room, only in bar, even though there was a router-type addition thing in room. I could... More

Was this review helpful? Yes 13
Birmingham, United Kingdom
4 reviews 4 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed May 29, 2014

Stayed there for 3 nights. Has a car park and central location. Good restaurant and management very helpful. Decor is traditional. Stayed in a suite room which had a tv and DVD player which was great.

Was this review helpful? Yes 5
Wellington, New Zealand
Top Contributor
202 reviews 202 reviews
29 hotel reviews
89 helpful votes 89 helpful votes
2 of 5 stars Reviewed May 28, 2014

I can't believe this is ranked #1 of 9 hotels in Kirkwall, given they experience we recently had. We were met, on arrival, by Robert who was gruff and almost rude. He showed us up to our room which was supposed to be a double with en-suite. It was really only a single room, and the "bathroom" was more like... More

Was this review helpful? Yes 18
Thurso, United Kingdom
Senior Contributor
23 reviews 23 reviews
9 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed May 27, 2014

Stayed here with a party of 7 for a family wedding,it was a brilliant stay,the cleanest room we have ever stayed in,you could see your reflection in the taps. The bedrooms were very nicely decorated and modern,nice comfortable bed,breakfast in the morning was great,you could have whatever you wanted and nothing was too much trouble. The bar was well stocked... More

Was this review helpful? Yes 6
1 review
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed May 26, 2014

Just back from a great weekend at a family wedding, stayed in this great wee hotel very nice rooms spotlessly clean, great breakfast and 2 great host's and the star of the show Balfour will definitely be back.

Was this review helpful? Yes 6
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Additional Information about West End Hotel

Address: 14 Main St, Kirkwall, Scotland
Location: United Kingdom > Scotland > Orkney Islands > Mainland > Kirkwall
Price Range (Based on Average Rates): $
Also Known As:
West End Kirkwall
Hotel West End
West End Hotel Kirkwall, Orkney Islands

31 photos of this hotel

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Room/suite (5)
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All management photos (10)
Hotel & grounds (4)
Room/suite (5)
Dining (1)


Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Official Description (provided by the hotel)
This hotel offers simple comforts but is still in the top two or three places to stay in Kirkwall. In 1824, it was built just outside Kirkwall by a retired sea captain, and became Orkney’s first hospital in 1845. Today, owners Gifford Leslie and Robert Dawson provide a warm welcome and comfortable guest rooms. Each with a shower-only bathroom. The property has been refurbished in the past few years and it now fresh and inviting. Cost-conscious meals are served in a small restaurant and bar. Fully licensed to sell alcohol, the hotel attracts both locals and visitors. The West End Hotel, in many ways, is the ideal blend of old and new. ... more   less 
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