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All 8 Kirkwall hotels

West End Hotel

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14 Main St, Kirkwall, Scotland
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  • Reviews (171)
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West End Hotel
Ranked #3 of 8 hotels in Kirkwall
Certificate of Excellence 2014
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171 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
  • English first
  • German first
  • Any
English first
Melbourne, Australia
3 reviews 3 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Giffy and Robert who run the West End will go out of their way to help the most demanding of guests, even those who, like us, arrived without a booking in the middle of summer. Their hospitality and knowledge of the islands added immeasurably to our Orkney experience. The food, the service, the conversation was all superb.

Was this review helpful? Yes 3
Falkirk District, United Kingdom
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Found this place by chance and what a great find. The service was excellent and the meals at night were plentiful and extremely tasty, all home cooking and a great choice. We ate there every night of our stay. The hotel is in a great location not noisy but a couple of minutes from all the shops and amenities. The... More

Was this review helpful? Yes 4
Top Contributor
73 reviews 73 reviews
37 hotel reviews
84 helpful votes 84 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We ate here early in our trip to Orkney, and enjoyed it so much we ate here 5 nights of our stay - and the quality of the food, and the range of choices, made that an easy decision. The food is fresh, well-cooked and very well presented. Portions are generous, the service is excellent and the menu contains plenty... More

Was this review helpful? Yes 7
Top Contributor
93 reviews 93 reviews
38 hotel reviews
135 helpful votes 135 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This was a chance find and a good one. The location is quiet yet near to the historic heart of Kirkwall. The rooms were spotlessly clean with all that you needed including a teddy bear. The breakfast was impressive and the dining room pleasantly quiet. Our waiter was the owner who turned out to be very helpful, efficient and since... More

Was this review helpful? Yes 13
Whitby, United Kingdom
5 reviews 5 reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Chose the West End Hotel for an evening meal whilst on holiday, found the building by chance, checked out the menu, the outside decor was traditional and spotless. Our meal and service was excellent, cosy bar area to finish the evening, interacted with charming staff and hosts , very friendly. AH review was distasteful, a shame that somebody can attempt... More

Was this review helpful? Yes 13
Leeds, England, United Kingdom
3 reviews 3 reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The four days in this quiet and friendly hotel were delightful. The room was large, airy and charming. The food plentiful and excellently cooked and served. The friendliness of the staff made it a trip to remember. We will return as four days was not enough

Was this review helpful? Yes 14
Arbroath, Scotland, United Kingdom
17 reviews 17 reviews
4 hotel reviews
19 helpful votes 19 helpful votes
2 of 5 stars Reviewed July 19, 2014

When on holiday on Orkney, we regularly eat in the West End. All was well with the food and service. A fine evening spent with family. The owner even has WiFi access as a drawing card to his facility. This I used on Thursday to check up on matters close to our family. It would appear that the owner was... More

Was this review helpful? Yes 17
Perth, Australia
Top Contributor
104 reviews 104 reviews
26 hotel reviews
52 helpful votes 52 helpful votes
3 of 5 stars Reviewed July 16, 2014 via mobile

We booked into the West End Hotel on the recommendation of friends we were staying with and whilst it had a lot going for it, the few essentials for me, whether it be a 5 star hotel or a pub, are a good nights sleep and internet connection. The hotel was disappointing on both these points. Giffie was absolutely wonderful,... More

Was this review helpful? Yes 7
Coupeville, Washington
12 reviews 12 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed July 13, 2014

We were just visiting the town for a couple hours which only had homes for the most part, so I can't say anything about the rooms. Service was great and lunch was tasty. My first time in Scotland so I asked for a local brew. The attendant was very informative and helpful. The dining area was clean and comfortable. No... More

Was this review helpful? Yes 6
1 review
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed June 15, 2014

Just back from my first visit to orkney. With my partner and 2 friends. We stayed in the west end hotel and what a warm welcome we were met with. I highly recommend you stay here. Rooms are clean and fresh food is great ample parking quiet street. Next time we are in orkney we will be booking this hotel

Was this review helpful? Yes 13
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Additional Information about West End Hotel

Address: 14 Main St, Kirkwall, Scotland
Location: United Kingdom > Scotland > Orkney Islands > Mainland > Kirkwall
Price Range (Based on Average Rates): $
Also Known As:
West End Kirkwall
Hotel West End
West End Hotel Kirkwall, Orkney Islands

31 photos of this hotel

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Hotel & grounds (4)
Room/suite (5)
Dining (1)
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Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Official Description (provided by the hotel)
This hotel offers simple comforts but is still in the top two or three places to stay in Kirkwall. In 1824, it was built just outside Kirkwall by a retired sea captain, and became Orkney’s first hospital in 1845. Today, owners Gifford Leslie and Robert Dawson provide a warm welcome and comfortable guest rooms. Each with a shower-only bathroom. The property has been refurbished in the past few years and it now fresh and inviting. Cost-conscious meals are served in a small restaurant and bar. Fully licensed to sell alcohol, the hotel attracts both locals and visitors. The West End Hotel, in many ways, is the ideal blend of old and new. ... more   less 
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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