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All 9 Kirkwall hotels

West End Hotel

14 Main St, Kirkwall, Scotland
Hotel amenities
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West End Hotel
Ranked #2 of 9 hotels in Kirkwall
Certificate of Excellence 2014
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162 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
  • English first
  • German first
  • Any
English first
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Just back from my first visit to orkney. With my partner and 2 friends. We stayed in the west end hotel and what a warm welcome we were met with. I highly recommend you stay here. Rooms are clean and fresh food is great ample parking quiet street. Next time we are in orkney we will be booking this hotel

Was this review helpful? Yes 2
Glasgow, United Kingdom
Top Contributor
217 reviews 217 reviews
104 hotel reviews
184 helpful votes 184 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I stayed here one night on business and things were absolutely fine and acceptable, a couple of little things that I feel could be improved on to make it a whole better experience. I had a single room, which I usually don't like but the bed was very comfortable so no complaints there. Its a nice welcoming hotel both owning... More

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Glasgow, United Kingdom
Top Contributor
69 reviews 69 reviews
42 hotel reviews
42 helpful votes 42 helpful votes
3 of 5 stars Reviewed June 4, 2014

I stayed for 2 nights during a business trip. Hotel was clean and fine, friendly, but nothing special. WOuld I stay there again, possible if I got better room, but would also look around, although Kirkwall is limited for accommodation. Wifi didn't work in room, only in bar, even though there was a router-type addition thing in room. I could... More

Was this review helpful? Yes 2
Birmingham, United Kingdom
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed May 29, 2014

Stayed there for 3 nights. Has a car park and central location. Good restaurant and management very helpful. Decor is traditional. Stayed in a suite room which had a tv and DVD player which was great.

Was this review helpful? Yes 2
Wellington, New Zealand
Top Contributor
200 reviews 200 reviews
29 hotel reviews
71 helpful votes 71 helpful votes
2 of 5 stars Reviewed May 28, 2014

I can't believe this is ranked #1 of 9 hotels in Kirkwall, given they experience we recently had. We were met, on arrival, by Robert who was gruff and almost rude. He showed us up to our room which was supposed to be a double with en-suite. It was really only a single room, and the "bathroom" was more like... More

Was this review helpful? Yes 5
Thurso, United Kingdom
Senior Contributor
23 reviews 23 reviews
9 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed May 27, 2014

Stayed here with a party of 7 for a family wedding,it was a brilliant stay,the cleanest room we have ever stayed in,you could see your reflection in the taps. The bedrooms were very nicely decorated and modern,nice comfortable bed,breakfast in the morning was great,you could have whatever you wanted and nothing was too much trouble. The bar was well stocked... More

Was this review helpful? Yes 3
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed May 26, 2014

Just back from a great weekend at a family wedding, stayed in this great wee hotel very nice rooms spotlessly clean, great breakfast and 2 great host's and the star of the show Balfour will definitely be back.

Was this review helpful? Yes 4
Top Contributor
76 reviews 76 reviews
18 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed May 22, 2014

On a recent trip home to Orkney we decided to visit the West End Hotel for dinner. The dining area is small (seats about 16 I estimate) but this makes it cosy and intimate. On the evening we visited it was very quiet and there was one other couple already eating when we arrived. The staff were friendly and welcoming... More

Was this review helpful? Yes 5
3 reviews 3 reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed April 22, 2014

I stayed for five nights at the beginning of April and the hotel very comfortable. My room was cosy and warm with all the facilities I needed including wi-fi. The food was good and plentiful and the service friendly and professional. As a solo traveller I was a little concerned about feeling awkward but I had nothing to worry about... More

Was this review helpful? Yes 14
Liverpool, United Kingdom
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed March 23, 2014

I spent one night in this hotel with my husband prior to a job interview. The hosts were very friendly and welcoming especially Mr Balfour! The central location in Kirkwall is great for going into the town. The room was to a high standard and was very clean. I would recommend this hotel to anyone looking to explore Orkney.

Was this review helpful? Yes 11
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Additional Information about West End Hotel

Address: 14 Main St, Kirkwall, Scotland
Location: United Kingdom > Scotland > Orkney Islands > Mainland > Kirkwall
Price Range (Based on Average Rates): $
Also Known As:
West End Kirkwall
Hotel West End
West End Hotel Kirkwall, Orkney Islands

31 photos of this hotel

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Room/suite (5)
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Hotel & grounds (4)
Room/suite (5)
Dining (1)


Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Official Description (provided by the hotel)
This hotel offers simple comforts but is still in the top two or three places to stay in Kirkwall. In 1824, it was built just outside Kirkwall by a retired sea captain, and became Orkney’s first hospital in 1845. Today, owners Gifford Leslie and Robert Dawson provide a warm welcome and comfortable guest rooms. Each with a shower-only bathroom. The property has been refurbished in the past few years and it now fresh and inviting. Cost-conscious meals are served in a small restaurant and bar. Fully licensed to sell alcohol, the hotel attracts both locals and visitors. The West End Hotel, in many ways, is the ideal blend of old and new. ... more   less 
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