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All 9 Kirkwall hotels

West End Hotel

14 Main St, Kirkwall, Scotland
Hotel amenities
West End Hotel
Ranked #1 of 9 hotels in Kirkwall
Certificate of Excellence 2013
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153 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
  • English first
  • German first
  • Any
English first
Liverpool, United Kingdom
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I spent one night in this hotel with my husband prior to a job interview. The hosts were very friendly and welcoming especially Mr Balfour! The central location in Kirkwall is great for going into the town. The room was to a high standard and was very clean. I would recommend this hotel to anyone looking to explore Orkney.

Was this review helpful? Yes 3
Bangor, United Kingdom
1 review
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed March 3, 2014

I spent 6 days in the hotel as I adjudicated the excellent drama festival. As the hotel had been booked for me I did not know what to expect but from the initial warm welcome through the rest of my stay I felt totally relaxed as nothing was any bother for the hotel owners or their staff. Great food well... More

Was this review helpful? Yes 5
Aberdeen, United Kingdom
3 reviews 3 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed November 7, 2013

Stayed here for a evening during a business trip, the place was getting decorated so thiings were in a bit of an upheaval, will see what the colours are like on my next visit. Booking-in was pleasant with no issues, had an excellent pint in the bar. The room was to the back of the hoteal and was small but... More

Was this review helpful? Yes 8
Warrenton, VA
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed November 4, 2013

My sister and I stayed here for three nights and had an excellent time. We felt so welcomed and everything about this hotel was so cozy. The highlights were the in-house bar and the breakfast. The bar served all of the Orkney brews, had a great fire and cozy chairs, and was watched over by Balfour the dog:) Breakfast was... More

Was this review helpful? Yes 5
11 reviews 11 reviews
3 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed October 27, 2013

We recently had the opportunity to spend an extended time in Kirkwall. On the advice of several friends we chose the West End Hotel to be our central point while in Kirkwall for three weeks. Giffy Lewis and Robert Dawson were excellent hosts and the staff was friendly and helpful - they even did our laundry and gave us special... More

Was this review helpful? Yes 4
Inverness, United Kingdom
1 review
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed October 26, 2013

I chose the West End for a 3-day trip to Kirkwall after reviewing hotel websites and emailing for prices. Now home, I am glad I chose it. In a quiet but central location, it's an historic building with atmosphers and character that has been converted and furnished with taste and respect for its past. Further improvements to the reception area... More

Was this review helpful? Yes 5
Edinburgh, United Kingdom
12 reviews 12 reviews
5 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed October 5, 2013

I stayed here for one night recently. My room was on the top floor and small for a double. Its a nice looking hotel from the outside and location is good for walking into the centre of Kirkwall. The hotel is pretty dated though and feels more like a guest house with old carpets and dated bathroom. Slightly surprised to... More

Was this review helpful? Yes 12
Baltimore, MD
12 reviews 12 reviews
4 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed October 1, 2013

We stayed one night after arriving late on the ferry from Aberdeen. We had a very nice room - a suite, with a living room, nicely displayed antiques, a large comfortable bedroom. The couple we traveled with had a third floor (attic) room in which they could only stand up in the middle. We were happy. They, understandably, were not.... More

Was this review helpful? Yes 12
Bethesda, Maryland
5 reviews 5 reviews
3 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed September 29, 2013

While the West End is a hotel, it really has the feel of a Bed and Breakfast. Giffie and Robert are very welcoming and generous hosts - Giffie stayed up quite late for our arrival from the ferry on the first night. Our room was cozy and the tea and shortbread biscuits that were left for us were a lovely... More

Was this review helpful? Yes 5
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed September 19, 2013

We stayed for 4 nights (3 different rooms) and enjoyed ourselves a great deal. The rooms are beautifully appointed, warm, and quiet. The restaurant provides excellent fare, and will cook your fish for you if you notify in advance. The bar is cozy, and features Balfour, the friendliest face you will find on all Orkney. Breakfasts are well-prepared and abundant.... More

Was this review helpful? Yes 3

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Additional Information about West End Hotel

Also Known As:
West End Kirkwall
Hotel West End
West End Hotel Kirkwall, Orkney Islands
Address: 14 Main St, Kirkwall, Scotland
Location: United Kingdom > Scotland > Orkney Islands > Mainland > Kirkwall
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #1 of 9 hotels in Kirkwall
Price Range (Based on Average Rates): $
Official Description (provided by the hotel):
This hotel offers simple comforts but is still in the top two or three places to stay in Kirkwall. In 1824, it was built just outside Kirkwall by a retired sea captain, and became Orkney’s first hospital in 1845. Today, owners Gifford Leslie and Robert Dawson provide a warm welcome and comfortable guest rooms. Each with a shower-only bathroom. The property has been refurbished in the past few years and it now fresh and inviting. Cost-conscious meals are served in a small restaurant and bar. Fully licensed to sell alcohol, the hotel attracts both locals and visitors. The West End Hotel, in many ways, is the ideal blend of old and new. ... more   less 

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