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Cottons Hotel & Spa

Certificate of Excellence
4.0 of 5
Manchester Road, Knutsford WA16 0SU, England
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Cottons Hotel & Spa
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Cottons Hotel & Spa
Cottons Hotel & Spa
Cottons Hotel & Spa
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556 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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2 reviews
5 of 5 stars Reviewed today NEW

Very pleasant hotel with fabulous Leisure Centre. Food very good. Service excellent from very friendly, helpful staff. Situated close to motorway with great places to visit like Tatton Park and Dunham Massey. I would recommend this hotel for a place to meet up with friends and family.

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Oslo, Norway
Senior Contributor
22 reviews 22 reviews
13 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed yesterday NEW

The good: - Comfortable, spacious rooms - The restaurant and bar - Lots of parking - Nice, tranquil grounds - The service - The ambiance - The accessibility for elderly etc. The mediocre: - The smell inside parts of the Hotel due to use of Chlorine in the Spa - The distance to Knutsford (Car or Taxi is beneficial) not... More 

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Manchester, United Kingdom
Contributor
16 reviews 16 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed yesterday NEW via mobile

Stayed here for a night away with my husband. We had a massive bed room with a wet room and nice bathroom toiletries. We got £30 per head for the meal and a cocktail each at the bar. Full use of the spa facilities including a dip in the outdoor hot tub on a cold day! Very welcoming receptionist, polite... More 

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Biddulph, United Kingdom
Top Contributor
198 reviews 198 reviews
69 hotel reviews
164 helpful votes 164 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I visited Cottons Hotel last week, with my daughter, for the afternoon tea. What can I say, other than it was perfect, in every way! It was a beautiful, sunny day so we sat outside in the new al fresco area. With the sun beating down and the little fountain playing in the background, it was the ideal setting to... More 

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Reviewer
5 reviews 5 reviews
3 hotel reviews
5 of 5 stars Reviewed 4 days ago NEW

I love this hotel and always stay here when on business The shire group have only a small number of hotels ( stayed in 3 of them) but they all deliver to exacting high standards Food is really great (sea salt squid and taste of Cheshire my favourites) and the spa is fantastic for an evening de stress (with outside... More 

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Manchester, United Kingdom
Senior Contributor
45 reviews 45 reviews
14 hotel reviews
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I did actually have my school prom here a few years ago, and I remember having a fantastic time. However until recently I had forgotten about Cottons, until seeing their instagram post about an afternoon tea. I arrived after an afternoon in Tatton, and decided to pop in to ask about the afternoon tea. The waiter said that it wasn't... More 

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Cumbria, United Kingdom
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 6 days ago NEW

Stayed here on Friday night, after a horrendous journey down the motorway we were greeted by very friendly and helpful staff. The surrounding area to the hotel is lovely, and reception and outside area is very welcoming. Checked into our room very quickly and was surprised by the size of the room, very clean and tidy! Immediately got sorted and... More 

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CottonsHotel, General Manager at Cottons Hotel & Spa, responded to this review

Dear Guest, Thank you for your lovely review. Sounds like you had a good stay and the team delivered good service to you. I hope to welcome you back in the near future. Best wishes, Steve Ogden General Manager More 

1 review
7 helpful votes 7 helpful votes
1 of 5 stars Reviewed 6 days ago NEW via mobile

After receiving a gift experience for a 'classic girls night in' myself and 3 friends headed to the Cottons Hotel and Spa in Knutsford. Upon arrival the receptionist advised us that the package hadn't been paid for and we needed to leave card details and £100 deposit. When we questioned this the receptionist was rude and belittling and left us... More 

Was this review helpful? Yes 7
CottonsHotel, General Manager at Cottons Hotel & Spa, responded to this review

Dear Guest, I'm so very sorry to read your review. I would like to put this right and make good this unfortunate situation. I will do my best to contact you to discuss your experience and ways of restoring your confidence in the Cottons Hotel. Should you wish in contacting me then please email cottons-gm@shirehotels.com or call 01565 650333. I... More 

Chester, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed with my 10 year old over Easter. A very welcoming hotel with very good facilities. The Easter egg went down a treat. Staff couldn't do enough for you. Rooms were clean and comfortable. I especially liked the fresh milk and the coffee machine. Will stay again.

Was this review helpful? Yes 2
CottonsHotel, General Manager at Cottons Hotel & Spa, responded to this review

Dear Guest, Thank you for your lovely review. Sounds like you had a great stay, and I'm glad you appreciated the special touches and your 10 year old enjoyed the Easter egg. I hope to welcome you back in the near future. Best wishes, Steve Ogden General Manager More 

Chester, United Kingdom
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

We got married here a year ago and were offered a fully complimentary one night stay, including Dinner, bed & breakfast and full use of the Spa facilities too, all free of charge. An incredibly generous offer which we took up. We were not disappointed and were astonished to be offered one of the more spacious rooms too. There were... More 

Was this review helpful? Yes
CottonsHotel, General Manager at Cottons Hotel & Spa, responded to this review

Dear Guest, Thank you for your lovely review. Happy belated Anniversary, great to hear your experience was a positive one. It makes me very happy to hear your experience and that we delivered a faultless stay to you both. I hope to welcome you back in the near future. Best wishes, Steve Ogden General Manager More 

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