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Cottons Hotel & Spa

Certificate of Excellence
Manchester Road, Knutsford WA16 0SU, England
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591 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Manchester, United Kingdom
Level Contributor
146 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 164 helpful votes
4 of 5 stars Reviewed yesterday NEW

Came here as part of a corporate group and on the whole it was very good. Room was lovely as were the facilities. I do feel compelled to give some feedback as to the evening restaurant experience - the food was 'just ok' - boil in the bag lamb shanks and only two tiny pieces of cheese served with 3... More 

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A TripAdvisor Member
2 of 5 stars Reviewed 2 days ago NEW

A colleague and I were attending an event at The Mere, but there were no rooms, so we decided to book a room at Cottons, based on its location and people saying "I've heard it's nice there". I'm going to say they heard wrong! On the surface this is a pleasant hotel, but my experience as a guest was anything... More 

Was this review helpful? Yes 1
Padiham, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

stayed for two nights ,impressed when entering the hotel looked very modern .our room was on the ground floor was cleanfurniiture nice but a bit old fashioned .the room could have done with 2 easy chairs we only had I desk chaire .also with the hotel being a spa hotel u would expect the use of a robe each and... More 

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Greater Manchester, United Kingdom
Level Contributor
78 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

We stayed here across the week of our wedding, as the hotel was close. The staff are lovely, but the service is poor and slow. My recommendation would be to have the same waiter/ress for each table at breakfast/ dinner. Numerous times, toast wasn't brought, tea instead of coffee and upon ordering a drink in the afternoon during a quiet... More 

Was this review helpful? Yes 2
Level Contributor
67 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Fantastic weekend at Cottons Spa. The Highlights being the Evening Meal that was included in the Package up to £35 each of the A La Carte menu and wine. I was fortunate to choose "Taste of Cheshire "Starter. This was an opportunity to choose from a spread of delicacies , fish, pate, meats and salads from the table. Totally delicious... More 

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CottonsHotel, General Manager at Cottons Hotel & Spa, responded to this review

Dear Guest, Thank you for your complimentary review. Great to hear you enjoyed dinner, including the taste the region table and your breakfast. Also your Spa experience was good to hear and you enjoyed all aspects of the facility and the treatments. I will review your feedback regarding orientation on arrival and sandwiches. I will look forward to welcoming you... More 

Hertfordshire, England
Level Contributor
31 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
3 of 5 stars Reviewed 1 week ago

A one night dinner bed & breakfast booking in a suite began so well. The suite was very good indeed. We went to dinner and enjoyed our meal albeit the portions were rather small which was obviously designed to entice you to buy one or more side dishes (i.e potatoes @ £3.50 extra!). The food was actually good, very pricey... More 

Was this review helpful? Yes 1
CottonsHotel, General Manager at Cottons Hotel & Spa, responded to this review

Dear guest, Thank you for your review. Its my priority to ensure all our guests get a positive experience and I'm sorry to hear yours was a mixed one. Thank you for your constructive feedback which I will be sure to discuss your comments with my team. Our food is competitively priced to the surrounding area within Restaurants and Hotels,... More 

Leicestershire, United Kingdom
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed on business recently. Whilst this hotel thinks it's 4/5 star luxury, it's really not. Impressive looking reception and restaurant with friendly staff but room decidedly down beat with tired fittings and a small bathroom. No water in the the room and cleaning trolley parked over the door when exiting for breakfast at 7.30. Wobbly table on breakfast room (really... More 

Was this review helpful? Yes 1
CottonsHotel, General Manager at Cottons Hotel & Spa, responded to this review

Dear Guest, Thank you for your review. Yes we are a 4 star hotel and Cottons has been developed over the years which offers good facilities, this year we're investing 4 million pounds into the product, with updated bedrooms, new build of 30 bedrooms and suites and various other facility enhancements. As standard we offer all our guests refreshments including... More 

England
Level Contributor
22 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I've stayed at this hotel several times on business and its always first class. It oozes quality. Reception is friendly, informative and efficient. The rooms I have stayed in have been large and very comfortable. I ate with some colleagues in the Bar because we arrived late and couldn't face a formal sit down. Its the same food but in... More 

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CottonsHotel, General Manager at Cottons Hotel & Spa, responded to this review

Dear guest, Thank you for your complimentary review. Great to hear you are a fan of Cottons, I look forward to you returning in the future. I hope you get to use the Spa soon? We open 3 nights a week late so if you fancy a treatment or just sitting in our outdoor hot tub in the evening then... More 

West Timperley, United Kingdom
Level Contributor
16 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Lovely location.Spa facilities nice to use in day.Basic room with no view but need to make aware that mirror for drying hair is flat down on the bureau.Wedding buffet excellent.Breakfast lots of choice.Nice dining areas.

Was this review helpful? Yes 1
CottonsHotel, General Manager at Cottons Hotel & Spa, responded to this review

Dear Guest, Thank you for your review. I'm happy to hear you enjoyed your experience. Sorry to hear you had trouble finding the mirror in your bedroom, a lot of our guest bedroom have the flip up mirror designed within the desk. I hope to welcome you back in the near future. Regards, Steve Ogden General Manager More 

uk
Level Contributor
108 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I cannot fault this hotel. I have stayed with friends on several occasions as it is good value for money and the spa, health facilities are excellent. We had a suite with 4 poster bed. The room was pleasant and had all that we needed apart from slippers and a security box to put our valuables in. Staff in all... More 

Was this review helpful? Yes
CottonsHotel, General Manager at Cottons Hotel & Spa, responded to this review

Dear Guest, Thank you for your review. It was lovely to read your great comments regarding your recent stay. The staff are our biggest asset which sets us apart from some of our competitors in the area. Thank you for your views on slippers and safes, I will consider this when updating our standards. I hope to welcome you back... More 

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