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Cottons Hotel & Spa

Certificate of Excellence
Manchester Road, Knutsford WA16 0SU, England
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607 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (94)
Date | Rating
  • English first
  • German first
  • Italian first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
  • All months
    (607)
  • Mar-May only
    (145)
  • Jun-Aug only
    (185)
  • Sep-Nov only
    (132)
  • Dec-Feb only
    (145)
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west yorks
Level Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed yesterday NEW

Stayed at the end of June with a group of 6 girls for a 50th birthday spa treat, it was a wonderfully experience. Great rooms, staff very helpful, would definitely be returning. We decided to go into the town of Knutsford for the evening, which is roughly about 5 minutes by car. Lovely little town, plenty of pubs and restraunts... More 

Was this review helpful? Yes
Level Contributor
32 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Always enjoy a 'Girls night in' with friends. 👭👭👭👭👭👭👭👭👭👭👭👭👭 Use the spa, enjoy a treatment and then relax with a film, food and fizz 🍸🍸🍸🍸🍸🍸🍸🍸🍸🍸🍸🍸🍸 Staff always so efficient. I'd highly recommend an overnight stay with a fantastic breakfast

Was this review helpful? Yes
Mold, United Kingdom
1 review
5 of 5 stars Reviewed 2 days ago NEW

A group of five ladies we visited the hotel .Booked in for the "girls night out". Hotel was clean and tidy and staff were friendly.we used the spa in the afternoon,in the evening we had cocktails a lovely three course meal with 1/2 bottle of wine each.Food and service were excellent.We had a slight discrepancy over the cocktails but were... More 

Was this review helpful? Yes
Prestatyn, United Kingdom
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Really impressed with the friendliness at the hotel from the moment we arrived. Afternoon tea and a bottle of wine were brought to our room shortly after we arrived and we had booked treatments on the first afternoon also. By 5.30 we had both had some lovely pampering, sandwiches and pastries and coffee! Not forgetting the wine. As the break... More 

Was this review helpful? Yes 1
CottonsHotel, General Manager at Cottons Hotel & Spa, responded to this review

Dear guest, Thank you for your review. It was lovely to hear your comments regarding your stay and the extra touches we offered for you to enjoy. Attention to detail is at the forefront of everything we do. Sorry to hear about the problem with your husbands steak and I'm happy to hear it was dealt with very efficiently. I... More 

Ripon, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

Its rare that I find myself compelled to write emails or letters to establishments or businesses to congratulate them on exceptional levels of service however I feel that on this occasion it is absolutely warranted. I decided to surprise my wife to your cotton anniversary package and some treatments this last weekend as a gift for our second wedding anniversary... More 

Was this review helpful? Yes 1
CottonsHotel, General Manager at Cottons Hotel & Spa, responded to this review

Dear Guest, Thank you for your review. Your review certainly reads very positively and I'm so glad you enjoyed your 2nd anniversary with us. From the service, facilities and small detail we offered shows we are on the right path to offer our guests the enjoyment you deserve. I hope you're able to revisit in the not too distant future.... More 

Letchworth, United Kingdom
Level Contributor
39 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

My husband and I stayed here 2 nights when visiting the Tatton Park Flower Show. Staff were welcoming and helpful, meeting our request for a quiet room. In fact the triple glazing is so good there is absolutely no noise from outside. Our room, located on floor 3 overlooking the garden centre, was very comfortable with a seating area. Mineral... More 

Was this review helpful? Yes 2
CottonsHotel, General Manager at Cottons Hotel & Spa, responded to this review

Dear guest, Thank you for your review. Always great to receive complimentary feedback regarding the service and facilities here at Cottons. Tatton week is always one of our busier weeks of the year and it was wonderful to hear your feedback and I'm glad you enjoyed the show. I'm sorry you experienced trouble with the lamb and I'm glad my... More 

Well, United Kingdom
Level Contributor
18 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I was staying for two nights from 23rd July with a friend to visit the Tatton Park Flower Show. Upon arrival we asked if our two rooms could possibly be on the same floor, but were told that this was not possible. We both accepted this as being reasonable as we had not asked for this when we booked. However... More 

Was this review helpful? Yes
CottonsHotel, General Manager at Cottons Hotel & Spa, responded to this review

Dear Guest, Thank you for your review. I appreciate the level of detail you have given top help me and the team improve upon the service we offer. I'm sorry to read not all of our service and facilities were to your liking. I will certainly discuss your comments with my team. I hope you get the chance to revisit,... More 

St. Albans, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago NEW

Stayed for one night .. Excellent hotel .. Lovely lovely staff .. Pleasant happy and very efficient .. Extremely helpful when we asked for our room to be changed I had booked a double instead of a twin .. They took our luggage to new room while we were at flower show .. Booked us a Taxie .. Stored some... More 

Was this review helpful? Yes 1
CottonsHotel, General Manager at Cottons Hotel & Spa, responded to this review

Dear Guest, Thank you for your review. I'm always happy to read positive feedback and especially regarding my team and service we offer. I hope you enjoyed the Tatton show, I hope you return next year? Best wishes, Steven Ogden General Manager More 

Preston, United Kingdom
Level Contributor
26 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed for one night as a short break. Check in was smooth, and a bottle of wine was chilling in our room which was a lovely welcoming touch. The spa and pool area was nice, I loved the outdoor whirlpool, very vigorous! Food was excellent as was the service. The whole hotel was extremely clean and tidy. If I... More 

Was this review helpful? Yes 1
CottonsHotel, General Manager at Cottons Hotel & Spa, responded to this review

Dear Guest, Thank you for your review. It was nice to read your feedback regarding your stay. I will take your comments on board and ask my maintenance team to visit the bedroom you stayed in to touch up. I hope to welcome you back to Cottons in the near future. Best wishes, Steven Ogden General Manager More 

Manchester, United Kingdom
Level Contributor
20 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed one night as we were at a wedding nearby at collshall hall, staff great hotel lovely spa looked lovely however we did not go in. Breakfast the staff had noticed that there were lots of us wedding guest staying there so sat us all together in reserved seating lovely touch thanks.

Was this review helpful? Yes 4
CottonsHotel, General Manager at Cottons Hotel & Spa, responded to this review

Dear guest, Thank you for your review. Great to hear you had a great stay, shame you couldn't use all the facilities. Always hard when you are attending a local wedding, perhaps you could arrange a revisit soon? I hope you are able to recommend us to your family and friends and I will look forward to you return soon?... More 

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