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Cottons Hotel & Spa

Certificate of Excellence
Manchester Road, Knutsford WA16 0SU, England
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Cottons Hotel & Spa
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579 reviews from our community

Traveler rating
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    86
    28
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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stockport
Senior Contributor
28 reviews 28 reviews
6 hotel reviews
39 helpful votes 39 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

The area is well known for it's rural beauty and Cotton's sits nicely on a country lane in Knutsford Cheshire, on arrival the gardens and entrance are tidy and welcoming. However on entering reception I noticed the threadbare carpet, chipped flooring, paintwork and furniture, we checked in and went to our room, which at first glance seemed dated but acceptable,... More 

Was this review helpful? Yes 1
Preston
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 3 days ago NEW via mobile

clean throughout but so dated.very,very poor finish in rooms.carpets threadbare and furnit chipped.every bit of furniture damaged.rusty shower rail.peeling paint.good breakfast but walls stained with food!breakfast staff attentive but younger,bar and restaurant staff avoid eye contact and dont check if you want anything.reception not interested in room issue.

Was this review helpful? Yes 1
Top Contributor
106 reviews 106 reviews
26 hotel reviews
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Often stay here on business, but spent a Friday evening here for pleasure recently. It felt quite different and still very pleasant. Still didn't get a chance to go to the spa unfortunately but have had treatments in the past which were always good. Great breakfast.

Was this review helpful? Yes 1
Rochdale, United Kingdom
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed overnight on the 16th May and had the Spa package which included room, spa, 1 treatment, Dinner upto a value of £35 not inc drinks and breakfast. Loved it. We ordered a triple room as there were 3 of us and it was easier if we all stayed together. The room was nice and roomy, the only downside... More 

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CottonsHotel, General Manager at Cottons Hotel & Spa, responded to this review

Dear Guest, Thank you for your very complimentary review. Its sounds like you had a lovely relaxing stay and enjoyed our facilities, staff and service. We do work on the small detail to make a big difference to our guests experience, I'm glad to hear this came out from your visit. I'm not sure what happened with the phone signal... More 

Greater London, United Kingdom
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
5 of 5 stars Reviewed 1 week ago via mobile

Have stayed here a few times now with work and always have a pleasant stay. Staff are great and extremely friendly. Gym is small but well equipt. I'm yet to try the spa out but this is on my list for my next visit :) Brekkie is expansive and they'll make things to order too. But by far the deal... More 

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CottonsHotel, General Manager at Cottons Hotel & Spa, responded to this review

Dear Guest, Thank you for your great comments regarding your recent stay. Its a great hotel for the business market, friendly staff and great little touches. I'm sure we'll see you again soon! Regards, Steven Ogden General Manager More 

Cheshire
Top Contributor
50 reviews 50 reviews
13 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed here on business for short conference.Facilities were generally very good with clean rooms, good food and range of extras provided with the conference room. Our conference room was a little dated and though adequate needs a little tlc but the hotel is improving and building new facilities. The pool was excellent and the rooms very comfortable.Well worth a visit.

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CottonsHotel, General Manager at Cottons Hotel & Spa, responded to this review

Dear Guest, Thank you for your complimentary review. Its a great hotel, which we are currently extending and improving all the time. I hope you are able to return soon, Best wishes, Steven Ogden General Manager More 

Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Came here for a birthday treat with mh sister in law and mother in law,we had a great time,food was amazing staff couldnt do enough for us,we also had a massage and used the spa which was great to,the only down side was the sofa bed didnt sleep aswell very bumpy,but everything else was perfect defo will be back here... More 

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CottonsHotel, General Manager at Cottons Hotel & Spa, responded to this review

Dear guest, Thank you for your feedback regarding your recent stay. Great to hear your comments regarding the facilities and staff. The sofa beds are designed for occasional use and more suited to children, if you stay again maybe go for the interconnecting room? I hope you get the chance to revisit? Best wishes, Steven Ogden General Manager More 

Stoke-on-Trent, United Kingdom
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

the hotel and staff were wonderful , every inch of the day the staff were polite and helpful. The food was excellent and breakfast was a high standard. Pimms and champagne on arrival was a nice touch for all the guests.

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CottonsHotel, General Manager at Cottons Hotel & Spa, responded to this review

Dear guest, Thank you for the nice comments regarding the recent wedding you attended. We try very hard to look after our special occasion events. I'm glad to here we didn't fail. I hope you are able to revisit in the future. Best wishes, Steven Ogden General Manager More 

1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

Arrived at the hotel to a very friendly welcome. Our room was well presented and clean. With this deal we were told when using the spa facilities we could get robes and slippers, however at the spa we were told bluntly only customers having treatments were allowed slippers and robes. After this conversation me and my partner were given a... More 

Was this review helpful? Yes 2
Manchester, United Kingdom
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We are the parents of the 'Great Guy' who married the Beautiful Bride, we entirely agree with the previous review, we all had a wonderful day, Mike worked tirelessly throughout the day, he was there from around 10.30am the morning of the wedding overseeing every aspect of the wedding and he was still there at 1.30am the following morning when... More 

Was this review helpful? Yes 1
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