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Premier Inn Knutsford (Bucklow Hill) Hotel

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Mereside Road | Bucklow Hill, Knutsford WA16 6RD, England
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1 room 1 adult
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Premier Inn Knutsford (Bucklow Hill) Hotel
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337 Reviews from our TripAdvisor Community

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March
1 review
5 of 5 stars Reviewed 1 week ago

Very friendly welcome on check with everything carefully explained about facilities and how to access them. For the price the room provided was above expectations with the most comfortable mattress I've had in a hotel for many a year. The very high water pressure in the bathroom and the very loud extract were the only things I didn't like.

Review collected in partnership with premierinn.com

Helpful?
Thank eckersley_stephen
Nick B, Manager at Premier Inn Knutsford (Bucklow Hill) Hotel, responded to this review

Good Morning eckersley_stephen, Firstly may I thank you for taking the time to write a review of your stay here at Premier Inn Bucklow Hill. Its very pleasing to hear that your check in was welcoming and that you found your room above your expectations. Our beds and mattresses are quite new so Im glad that you found the mattress... More 

Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

Stayed here several times over the past few years and it used to be really good. Past three occasions though - very poor indeed. 1. A late breakfast served by a rude and unapologetic manager. " Do you want your breakfast or not?" 2. Arrived to find the room, which we had booked, not prepared for our family. Staff had... More 

Helpful?
Thank jbl277
WhitbreadHotels, Online Customer Service at Premier Inn Knutsford (Bucklow Hill) Hotel, responded to this review

Hi there, Thank you for taking the time to review your stay with us.At Premier Inn it is our aim is to make our guests feel brilliant through a great night’s sleep, and I apologise that on this occasion your stay was less than relaxing. Your experience was far below our usual high standards, but please be assured your comments... More 

Level Contributor
139 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

This hotel was a little dated but fit for pupose and having a Brewers Fayre pub next to it was good. Breakfast and pub meals are all served in the Swan (Brewers Fayre pub) and we're good quality. Free WiFi is very much appreciated as is a good breakfast with all condiments and sauces included and not at an extra... More 

Helpful?
Thank SteMar247
Nick B, Manager at Premier Inn Knutsford (Bucklow Hill) Hotel, responded to this review

Dear SteMar247 Many thanks for the review regarding your stay with us at Premier Inn Bucklow Hill. Guest feedback is extremely important to us. Your "I would happily stay again" is just what we hope to achieve. We look forward to welcoming you back again soon. Kind regards Nick B More 

Denbigh, United Kingdom
1 review
5 of 5 stars Reviewed 2 weeks ago

Stayed one night with breakfast Really pleased. Minimal road noise (was in the block with room nos 200+). Friendly staff. Excellent breakfast. Beware road closures late at night during new road building

Review collected in partnership with premierinn.com

Helpful?
Thank dave1232016
Nick B, Manager at Premier Inn Knutsford (Bucklow Hill) Hotel, responded to this review

Dear Dave1232016 Many thanks for taking the time to write a review on your stay here at Premier Inn Bucklow Hill. We really do appreciate it. Im glad that you found us friendly, we do our best to make our guests feel very welcome here. I will pass on your 'excellent breakfast' comment to the restaurant manager. We hope to... More 

York, United Kingdom
1 review
2 of 5 stars Reviewed January 4, 2016

Stayed here for a couple of nights whilst attending a family wedding. Rooms appeared OK, but the four rooms we occupied suffered from incessant noise from pipes in the roof space throughout the night. Reception moved us for the second night, but were unable to refund the first night's accommodation charges, as we had booked more than six months before... More 

Review collected in partnership with premierinn.com

Helpful?
Thank Disgruntled2016
WhitbreadHotels, Online Customer Services at Premier Inn Knutsford (Bucklow Hill) Hotel, responded to this review

Hi Disgruntled2016 Thanks for taking the time to review your stay. Our main objective is to provide guests with a comfortable stay and deliver a high level of service in all our establishments. I'm really sorry to hear that we failed provide this during your visit. Please be assured that your feedback is very much appreciated as it enables us... More 

uk
Level Contributor
24 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
2 of 5 stars Reviewed January 1, 2016

I was totally annoyed to find that there was absolutely no curtain or blind on bathroom window which was on a ground level. So on arriving exhausted after midnight following a long flight I was not in a mood to go outside and see what over looked the bathroom. I simply wanted a shower and a sleep. But could not... More 

Helpful?
Thank aysuaysu
WhitbreadHotels, Online Customer Services at Premier Inn Knutsford (Bucklow Hill) Hotel, responded to this review

Hi aysuaysu Thanks for taking the time to review your stay at our hotel. It really matters to us that our guests enjoy every aspect of their stay. We sincerely apologise that on this occasion our hotel fell far short of your expectations. Please be assured that your feedback is very much appreciated as it enables us to improve standards.... More 

Glasgow
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed December 30, 2015

Really filthy rooms with disguisting carpets. Horrible bathroom with bad smell and felt like we were using a hospital bathroom. Exhaust in the bathroom was so loud and shower rusty and dirty. Overall, a truly horrible experience at Premier inn Buklow hill in Manchester

Review collected in partnership with premierinn.com

Helpful?
Thank Altamash23
WhitbreadHotels, Online Customer Service at Premier Inn Knutsford (Bucklow Hill) Hotel, responded to this review

Hi Altamash23 Thank you for taking the time to review your stay with us. At Premier Inn it is our aim to make our guests feel brilliant through a great night’s sleep, and I apologise that on this occasion your stay was less than relaxing. Your experience was far below our usual high standards. Please be assured that your feedback... More 

Clitheroe, United Kingdom
Level Contributor
52 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed December 29, 2015

The location of this Premier Inn is surprisingly peaceful, considering it is on the A50 between Lymm and Knutsford, and very handy for the M6. The food is very good value, well prepared and presented, we both had steaks and couldn't fault them. Good rooms, good food, good service = very good value Would stay again.

Helpful?
Thank Sheila W
Sandy, United Kingdom
Level Contributor
76 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
3 of 5 stars Reviewed December 13, 2015

We stayed here for one night whilst visiting family in the area. This clearly hasn't been built as a Premier Inn, as it isn't the standard layout for a Premier and the rooms we had were small and a little tired, but perfectly functional and comfortable - the other advantage was that there was a hallway between the corridor and... More 

Helpful?
Thank dbrooker
Nick B, Manager at Premier Inn Knutsford (Bucklow Hill) Hotel, responded to this review

Dear dbrooker Thanks for a great, informative review! We really do appreciate our guests taking the time to write them. We are so pleased that you enjoyed your stay with us and we hope to welcome you back again soon. Kind regards Nick B More 

Cardiff, United Kingdom
1 review
5 of 5 stars Reviewed November 30, 2015

Really comfortable and convenient as you are close enough to manchester to travel in for the day but don't have to negotiate the city at the end of a long journey. Pub and petrol station near by very useful. Friendly staff.

Review collected in partnership with premierinn.com

Helpful?
Thank mfp400
Nick B, Manager at Premier Inn Knutsford (Bucklow Hill) Hotel, responded to this review

Dear mfp400 Thank you for taking the time to write a review regarding your stay here at Premier Inn Bucklow Hill. We are so pleased that you found your stay "comfortable and convenient" and your top tip regarding our location will be welcomed by future guests. Once again thank you and we hope to welcome you back again soon. More 

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