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Premier Inn Knutsford - Bucklow Hill

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The Swan | Bucklow Hill, Knutsford WA16 6RD, England
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Premier Inn Knutsford - Bucklow Hill
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Premier Inn Knutsford - Bucklow Hill
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261 reviews from our community

Traveler rating
    123
    92
    23
    13
    10
See reviews for
70
96
20
42
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (54)
Date | Rating
  • English first
  • Any
English first
  • All months
    (261)
  • Mar-May only
    (66)
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    (70)
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    (71)
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    (54)
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Manchester, United Kingdom
1 review
5 of 5 stars Reviewed 3 days ago NEW

The Swan is set in a beautiful country location, next to a dual carriageway with very rapid access to the rail and motorway networks. The management is clearly of a superior grade, and the staff go about their duties very efficiently and quietly, so you take the lack of problems for granted.

Review collected in partnership with premierinn.com

Was this review helpful? Yes
Nick B, Manager at Premier Inn Knutsford - Bucklow Hill, responded to this review

Hi aforandy, Thank you so much for your wonderful comments regarding your stay with us at Bucklow Hill Premier Inn. We do our best to make sure that our guests have a brilliant experience with us so it is nice to read your comments. We look forward to welcoming you back soon. Regards Nick More 

Sheffield, United Kingdom
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago

Stopped here on business and was very disappointed. Room 412 was very noisy and the wall rattled when heavy vehicles passed nearby. When the adjacent room flushed it was so loud, I actually thought my own toilet had flushed itself. The shower is ideal by the way if you're 3ft tall. No headroom at all. Kneeling to shower is not... More 

Was this review helpful? Yes 1
WhitbreadHotels, Online Customer Service at Premier Inn Knutsford - Bucklow Hill, responded to this review

Thank you for taking the time to review your stay with us. At Premier Inn it is our aim is to make our guests feel brilliant through a great night’s sleep. I am sorry that on this occasion we failed to provide this due to the noise disturbances you encountered during your stay. Your experience was far below our usual... More 

Shropshire, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Perfect for a quick overnight for an early flight with Meet & Greet service at airport. Rooms & beds spacious clean and comfortable. Good affordable meal on hand , what more can you want. We couldn't fault it.

Review collected in partnership with premierinn.com

Was this review helpful? Yes 1
Nick B, Manager at Premier Inn Knutsford - Bucklow Hill, responded to this review

Thank you for taking the time to write a review for Bucklow Hill Premier Inn. Your comments are welcomed and we are so pleased that you enjoyed your stay with us. We look forward to welcoming you back soon. Regards Nick More 

Worcester, United Kingdom
Top Contributor
79 reviews 79 reviews
32 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We chose this Premier Inn at short notice, en route to Scotland. It was good; we received a warm and friendly welcome on check-in and our room was vast! The heating in the room was good (ie it was possible for guests to adjust it!) and the linens, towels and room itself lovely and fresh. The adjacent restaurant (The Swan)... More 

Was this review helpful? Yes 1
Nick B, Manager at Premier Inn Knutsford - Bucklow Hill, responded to this review

Thank you for taking the time to write your review, which i shall share with the team here at Bucklow Hill. We are pleased that you decided to stay with us on your way to Scotland. We trust that you had a good break and we look forward to welcoming you back in the not too distant future. Kind regards More 

Chelmsford, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

As a couple we recently spent 2 pre booked nights, Tuesday & Wednesday, on our 1st visit to this accommodation, having travelled from Chelmsford, Esssex. Room was to the back of the complex overlooking fields, and was clean, comfortable and totally adequate for our needs. We parked within the complex only yards away from our entrance door yet never any... More 

Was this review helpful? Yes
Nick B, Manager at Premier Inn Knutsford - Bucklow Hill, responded to this review

Thank you so much for taking the time to write such a lovely review. We are so happy that you enjoyed your stay with us at Bucklow Hill and found our rooms comfortable and clean. We hope to see you again very soon. Kind regards Nick More 

Wales
Top Contributor
50 reviews 50 reviews
31 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 4 weeks ago

My third review of this particular Premier Inn, because it is well worth acknowledging that if asked the staff go the extra mile to try to meet your wishes and needs. As a result of which on our most recent stay we had a very quiet and well appointed room and a thoroughly enjoyable stay. On our second night we... More 

Was this review helpful? Yes
Nick B, Manager at Premier Inn Knutsford - Bucklow Hill, responded to this review

Firstly, may i thank you for such a fabulous review of Bucklow Hill Premier Inn! We are so pleased that you have enjoyed your most recent stay so much. We look forward to welcoming you back again very soon. Kind regards Nick More 

Manchester, United Kingdom
Top Contributor
152 reviews 152 reviews
19 hotel reviews
143 helpful votes 143 helpful votes
4 of 5 stars Reviewed February 8, 2015 via mobile

Stayed here after our family wedding at the mere. Very comfy bed, large room, decent bathroom, lovely and warm and spotlessly clean. Staff were very helpful giving us information and taxi numbers. Breakfast was very good in the morning . Have eaten here before our way home from tatton park and the food was good then, but it was the... More 

Was this review helpful? Yes
Nick B, Manager at Premier Inn Knutsford - Bucklow Hill, responded to this review

Many thanks for taking the time to write a fabulous review for our Premier Inn at Bucklow Hill. I shall pass on your wonderful comments to our staff regarding the spotless rooms and helpfulness of the staff that you encountered. We hope to see you again soon! Kind regards Nick More 

Glasgow, United Kingdom
1 review
3 of 5 stars Reviewed February 3, 2015

Still good value but overall a bit tired. ...needs an overhaul! Hotel smelled a bit foosty and rooms need an upgrade....not what I'm used to in Premiere Inns. Staff moved my party from 2 family rooms to 2 twins without letting me know or compensating me in any way...disappointing.

Review collected in partnership with premierinn.com

Was this review helpful? Yes
Nick B, Manager at Premier Inn Knutsford - Bucklow Hill, responded to this review

Hi, Thank you for taking the time to review our Premier Inn. We are sorry that your stay wasnt as good as your previous stays with Premier Inn. We are hoping to have a refurbishment in the not too distant future. We would look forward to welcoming you back to see the changes. Kind regards Nick More 

Northamptonshire, United Kingdom
Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 12, 2015

Staff extremely helpful and helped us out of a fix - gave us tools to remove a jammed padlock from one of our cases and even brought them to our room for us. All comfortable and spacious in our room and bathroom. Stayed on Boxing Day (night).

Review collected in partnership with premierinn.com

Was this review helpful? Yes 1
Nick B, Manager at Premier Inn Knutsford - Bucklow Hill, responded to this review

Hi CarraneF, Thank you very much for your very positive review; which i shall share with the team :) Im so pleased that you had a brilliant stay with us in our 'comfortable and spacious' room. We hope to see you again soon. Kind regards Nick More 

Warwick, United Kingdom
Top Contributor
98 reviews 98 reviews
97 hotel reviews
59 helpful votes 59 helpful votes
4 of 5 stars Reviewed January 11, 2015

Standard Premier Inn on a major crossroads with easy access in all directions. Good place to just sleep if you're not that bothered to head out at night and plan to stay put. Pub next door is fine for the odd dinner if you're staying for 1 or 2 nights - wouldn't recommend for longer periods. Parking is plenty and... More 

Was this review helpful? Yes
Nick B, Manager at Premier Inn Knutsford - Bucklow Hill, responded to this review

Many thanks for the review of your recent stay with us. We value our guests comments very highly. We have just had our wifi upgraded so hopefully you will notice a big difference next time you visit us? Kind regards Nick More 

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