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Townhead Hotel

Certificate of Excellence
Hotel website
Townhead Street, Lockerbie DG11 2AG, Scotland
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Townhead Hotel
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124 Reviews from our TripAdvisor Community

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Traveler rating
    92
    24
    7
    1
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24
38
10
12
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
  • English first
  • Any
English first
  • All months
    (124)
  • Mar-May only
    (35)
  • Jun-Aug only
    (43)
  • Sep-Nov only
    (26)
  • Dec-Feb only
    (20)
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Liverpool, United Kingdom
Level Contributor
28 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Stopped for a night on the way to Perthshire. Room was booked as a twin but staff were happy to swap to a double. Room 6 was at the front of the hotel and over the top of the bar area. However, we didn't hear anything from the bar at night, but there was some traffic noise with the window... More 

Was this review helpful? Yes 1
Stephen M, Owner at Townhead Hotel, responded to this review

Dear Guest, Thank you for your lovely feedback which you have left for us on your review. It was our pleasure to be able to have upgraded your room to a double on your arrival, as it is always our aim to see our customers happy. We are a self assessed hotel on stars, however we are currently going through... More 

Somerset UK
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I spent four nights at this hotel, which appears to be a traditional inn which has recently undergone refurbishment. My room was modern in style and spacious, and the en-suite shower room perfectly adequate. I did comment at the end to the manager that a chair would have been welcome, and he said that several were shortly to arrive for... More 

Was this review helpful? Yes 2
Stephen M, Owner at Townhead Hotel, responded to this review

Dear Guest, Thank you very much for the lovely review, and the comments you made. We just love to hear what our guests have to say about us after their stay. I would like to let you know I have picked up on your point with regards to the table, and we shall in deed remedy that at the earliest... More 

Ainsdale
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We were very impressed with the warm welcome we received on our arrival. Our room was spotless, with brilliantly white sheets and towels, more teabags, sugar and coffee than we could use. The high standard was maintained throughout the weekend. Couldn't fault the friendliness and efficiency of the staff who worked exceptionally well as a team. Our meals were also... More 

Was this review helpful? Yes 1
Stephen M, Owner at Townhead Hotel, responded to this review

Dear Guest, Thank you for your kind words about your short stay with us here at the Townhead Hotel. We always try to go the extra mile to make sure that our customers are relaxed during their stay here, and there is nothing worse than sitting relaxing in your room and decide to have a cuppa..............no tea or coffee! What... More 

Livingston, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The staff were all very friendly, helped you out in any way possible the rooms were very clean and tidied up each day and the meals were first class and the breakfasts in the morning were superb too. Even at night time the atmosphere in the bar was fantastic and the music was good too. Would go back down again... More 

Was this review helpful? Yes 2
Stephen M, Owner at Townhead Hotel, responded to this review

Dear Guest Thank you for your kind words which you left in your review. It is great to hear that you enjoyed your time spent with us, and it was lovely to see you all back down here again for another visit, and to hear your dad reminiscing of his years spent in Lockerbie as a shop owner. We look... More 

Sydney, Australia
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We recently visited the Townhead on the drive home from Glasgow. We called in without a booking on a Sunday lunchtime when the place was packed but the staff couldn't have been more friendly and helpful. The food was fantastic and very well priced. If we lived closer would definitely go back!

Was this review helpful? Yes 3
Stephen M, Owner at Townhead Hotel, responded to this review

Dear customer Thank you very much for your kind words, and also for taking the time to leave your review. It is always a joy for myself and my staff to be able to read what our customers think of this, and it allows us to change or adapt new systems should the need arise. Our restaurant is a very... More 

British Columbia
Level Contributor
105 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
3 of 5 stars Reviewed 3 weeks ago

After all the rave reviews we were expecting much more. The photos of the hotel are extremely well staged ... the reality is much different. This is the first time in a long while that I've been suspicious of the reviews. The rooms are over the kitchen... very noisy 'til well after 11.00 pm. Large room and ensuite but with... More 

Was this review helpful? Yes 3
Stephen M, Owner at Townhead Hotel, responded to this review

Dear Sir, Thank you for your review which you have kindly taken the time to leave for us. I must say that I am disappointed in seeing that you thought our pictures which were taken in the hotel "have been well staged", and that you have been "suspicious" of our reviews. I would like to assure both yourself and our... More 

1 review
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I stayed for one night and will certainly be back again after the fantastic service, good food and atmosphere as well as the spacious, clean room. I can't fault them in any way at all. Even after turning up quite late when checking in, they found the chef who had already finished for the night and he cooked me a... More 

Was this review helpful? Yes 4
Stephen M, Owner at Townhead Hotel, responded to this review

Dear Sir, Firstly, welcome to the lovely world of Tripadvisor, I hope you enjoy using this very useful tool during your travels. We are always happy to try and accommodate our customers at all times, and I know only too well how easy it is to plan a journey, and aim to be somewhere at a certain time, only to... More 

Nottinghamshire, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

My husband, myself, our son and grandson stayed here for 2 nights on 19/20th June in room's 2 and 5 and we really wished we had booked to stay longer. We were made to feel very welcome and the staff really went out of there way especially for our grandson Luke as he follows a Vegan diet. Nothing was too... More 

Was this review helpful? Yes 2
Stephen M, Owner at Townhead Hotel, responded to this review

Dear Guest, Many thanks for your very heartfelt review which you have left for us. It was a pleasure to be able to provide the dietary requirements for your grandson, and we always do try to do our best where there are some special requests for this very reason. As our food is always made fresh, we are usually able... More 

2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

First class service and food. Beautifully presented. Highly recommend to anyone looking for something to eat while visiting the Lockerbie area. Will definitely visit again. We were in a lovely area off the bar which was a little more private. The waiting staff were very pleasant and attentive. Excellent.

Was this review helpful? Yes 3
Stephen M, Owner at Townhead Hotel, responded to this review

Hi, It is lovely to read that you enjoyed your dining experience with us here at the Townhead Hotel. We like to make sure that our customers are happy, and to be able to provide you with a quieter area away from the main bar was our pleasure. Some people love the atmosphere and the buzz of the chit chat... More 

Glasgow, United Kingdom
Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 4 weeks ago

It was a very warm welcome . Very clean .great food . Staff very helpfull . Good value for the money . I felt at home because the way the hotel was run like a very homely home . It also had a bar/ restaurant in which never disturbed our sleep all in all I give it 10/10 .

Was this review helpful? Yes 2
Stephen M, Owner at Townhead Hotel, responded to this review

Dear Guest What a lovely review, and thank you for taking the time to leave it. We try to make sure that everyone who comes to stay with us here feels at home, and that they are able to relax and enjoy the surroundings we have here. Mixing with our local customers who come in to have a wee drink... More 

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