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Townhead Hotel

4.0 of 5 Townhead Street, Lockerbie DG11 2AG, Scotland
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Certificate of Excellence 2014
Townhead Hotel
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Townhead Hotel
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66 reviews from our community

Traveler rating
    45
    16
    5
    0
    0
See reviews for
16
22
3
7
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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    (20)
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Lanark, United Kingdom
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

My wife and I stayed here on our way back home from our holidays and I have to say it was a welcoming stop. Easy to find and plenty of parking, it ticked all the boxes before we even went inside. A warm welcome was received from one of the girls at the bar, who showed us to our room,... More

Was this review helpful? Yes 3
Stephen M, Owner at Townhead Hotel, responded to this review

Dear Sir, Thank you for your very kind words which you left for the tripadvisor audience to read. My staff and myself love to hear what our guests think of their time spend here at the Townhead Hotel. I am glad that my staff and customers alike made you feel at home with their friendly banter and chat. All our... More

Saddleworth, null, United Kingdom
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Thanks Stephen - had soup and sandwiches last weekend - seems simple fare but as it was home made, delicious and well presented. We enjoyed it and are happy to recommend you - worth a detour off the motorway to find you.

Was this review helpful? Yes 2
Stephen M, Owner at Townhead Hotel, responded to this review

Dear Guest Thank you for your kind words, and for taking the time to leave a review of your lunch with us. We do try at all times to give all our customers who are on their travels, a better dining experience than that of the service areas which we see up and down the motorway network. As we are... More

Newtonmore, United Kingdom
Contributor
14 reviews 14 reviews
4 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My wife wasn't looking forward to a solo 500-mile drive on the motorways from the south of England. At home in the Scottish highlands I realised that with the Club 55 train ticket I could get all the way to the south of Scotland for £17, reducing her drive time by almost half. Lockerbie was a convenient place for us... More

Was this review helpful? Yes 2
Stephen M, Owner at Townhead Hotel, responded to this review

Dear Sir, I am so glad that you found us and we were able to be of assistance with your wife's journey. The town does get a little quiet in the afternoons, however it was a pleasure to be able to serve you a welcoming meal, and give you that small break before your final leg of your journey. We... More

Dumfries, United Kingdom
Contributor
13 reviews 13 reviews
8 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We went to the restaurant for a meal before listening to the 'Southern Strings' Acoustic Guitars. The meal was lovely, we had the Monty Burgers. Full of flavour, excellent presentation, and the cheesecake afterwards was superb. The entertainment was great, we sang and clapped in a great atmosphere. The staff are so polite and cannot do enough for you. The... More

Was this review helpful? Yes 2
Stephen M, Owner at Townhead Hotel, responded to this review

Dear Guest I remember it well!!!.................The singing and the clapping, and even the dancer!! What a great night. Thank you for taking the time to leave your review, and we hope you will make our acoustic night a regular part of your weekly plans Kind Regards Stephen Montgomery More

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I loved this place. Incredibly friendly staff, and the atmosphere was wonderful. We had special requirements, and they were dealt with no problem. Comfy bed, clean bathroom, nice food, excellent staff. It's not the Savoy, but it's much better than I expected. Thankyou to the team!!

Was this review helpful? Yes 2
Stephen M, Owner at Townhead Hotel, responded to this review

Dear Guest I would like to thank you for your kind review. I am glad my staff were able to assist you with your requests, and it is always our aim to make our guests experience a memorable one. I hope we will see you again in the future Kind Regards Stephen Montgomery More

1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I have now stayed here at the Townhead Hotel on two separate occasions over the past month and I can honestly say that each time has been fantastic. The rooms are clean and comfortable with a homely feel to them, the food is excellent and the atmosphere in the bar is great due to the hospitality given by Stephen and... More

Was this review helpful? Yes 3
Stephen M, Owner at Townhead Hotel, responded to this review

Dear Guest, It was nice to see you and your team back to stay with us in the Townhead Hotel, and I am glad that your stay with us was as you say "fantastic". It was nice to see our locals like wee Sam make you all laugh, and help you all to feel part of the community during your... More

Blyth, United Kingdom
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The hotel was in the process of refurbishment of the bedrooms. Going up the stairs, lights would not work and there was not an adequate handrail for my mother to hold onto. She found getting to her room rather awkward. Rooms at night were freezing cold. The radiators were not working. They were set to a timer that was wrongly... More

Review collected in partnership with this hotel

Was this review helpful? Yes 2
Stephen M, Owner at Townhead Hotel, responded to this review

Dear Sir, I am sorry that you felt that your stay with us was not up to your standards. As the owner of the business, I will always take time to reply to every review left about my hotel whether it is commending us for how well we have performed (which has been the case on 58 out of 60... More

St. Albert, Alberta, Canada
Senior Reviewer
8 reviews 8 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Extremely friendly and helpful staff in a great location to find and use as a base for travels around the Dumfries and Galloway area. Appeared to be a very popular pub downstairs. The owner was very involved in making sure our stay was extremely pleasant. Definately a place I would recommend to all.

Was this review helpful? Yes 3
Stephen M, Owner at Townhead Hotel, responded to this review

Dear Guest, Thank you so much for taking the time to review our hotel. It was a pleasure to meet you both, and it was so nice for my staff to read your review. I gives them a wee glow when they get the recognition they so deserve for the hard work and effort they all put in to making... More

Coleraine, United Kingdom
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

My wife and I have just a had a 4 night break at the Townhead hotel and enjoyed every minute of our stay ,our hosts were very welcoming and helpful the staff were friendly and courteous at all times ,the food was exceptional and all homemade and service was swift.The rooms were comfortable and well equipped and had ensuite,the beds... More

Was this review helpful? Yes 3
Stephen M, Owner at Townhead Hotel, responded to this review

Dear Guest, I was so nice to meet you both last week, and thank you for leaving a heart felt review on our tripadvisor page. As I have always said on my replies to everyone's reviews, we love hearing what our customers think about their time with us, whether its just for a meal, or a short break. My staff... More

Bolton
Senior Contributor
21 reviews 21 reviews
13 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Looking for a weekend break around Lockerbie/Gretna area I read the reviews for this hotel and was impressed enough to book it Arrived Friday afternoon and was greeted by the owner who straight away informed us that the room was due to be refurbished although no rate reduction was offered we went to the room I agree with him I... More

Was this review helpful? Yes 3
Stephen M, Owner at Townhead Hotel, responded to this review

Dear Sir, I would like to thank you for taking the time to leave a review of our hotel after your 2 night stay with us. We take all our reviews very seriously, and we also take any criticism, or negatives in the same view. First of all I would like to point out that the room in which you... More

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Additional Information about Townhead Hotel

Address: Townhead Street, Lockerbie DG11 2AG, Scotland
Phone Number:
Location: United Kingdom > Scotland > Dumfries and Galloway > Lockerbie
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Townhead Hotel 4*
Number of rooms: 8
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Also Known As:
Townhead Hotel Lockerbie, Scotland

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