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All 14 Loughborough hotels

Burleigh Court

4.0 of 5 Hotel   |   off Ashby Road (A512) | Loughborough University, Loughborough LE11 3TD, England (Formerly Imago at Burleigh Court)
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Burleigh Court
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Ranked #3 of 14 Hotels in Loughborough
Certificate of Excellence 2014
A recent review
3 of 5 stars reviewed 4 days ago
lled0 London, United Kingdom
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367 reviews from our community

Traveler rating
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    44
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (86)
Date | Rating
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English first
London, United Kingdom
Senior Contributor
24 reviews 24 reviews
6 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed 4 days ago NEW via mobile

I stayed for one night on a business trip having chosen it based on its location to the conference venue I was attending and because it was four star hotel. Check in was absolutely fine being both efficient and friendly. I was placed in the Lodge which is a long walk from the reception (but close to the restaurant). My... More

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crowland, lincolnshire, uk
Top Contributor
160 reviews 160 reviews
62 hotel reviews
118 helpful votes 118 helpful votes
3 of 5 stars Reviewed 6 days ago NEW via mobile

I really find myself unsure what to make of this hotel and conference centre. It isn't where my satnav thinks it should be so lots of positive marks for good external signage on nearby roundabouts. Checkin a surprise as part of my booking found but some hassles. No request for preauthorisation, which brought problems later when the restaurant could not,... More

Was this review helpful? Yes 2
Guy H, General Manager at Burleigh Court, responded to this review

Thank you for your feedback and interesting observations which are very much appreciated. As always it is difficult to investigate specific comments when posted anonymously and with no room number or date of stay. Frustrating, because we want to get to the bottom of issues and put things right whenever the opportunity arises.. Nevertheless we are always grateful for feedback,... More

Senior Contributor
30 reviews 30 reviews
15 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Have used this before - a useful base for a particular series of meetings Room clean and comfortable - but why no aircon? Room is stifling in summer - and often too noisy with the window open. Usually stay on a corporate dinner bed and breakfast deal - good value overall but a bit of a shock when you check... More

Was this review helpful? Yes 1
Guy H, General Manager at Burleigh Court, responded to this review

Dear Tim Thank you very much for your feedback and useful comments which are much appreciated and will be relayed to/followed up with the team. Unless accommodation is prepaid or charged to a company account credit card 'swiping'' is now common practice in all hotels as it protects us against lost charges and 'walkouts' Thank you for choosing to stay... More

Poole, United Kingdom
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Very comfortable rooms, very helpful staff. Nothing seemed to be too much trouble, and we only stayed one night! Free Wi-Fi, although you do have to register, as much coffee and tea as you want, we asked for more and were given more, service with a smile!

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Guy H, General Manager at Burleigh Court, responded to this review

Dear Sammy Thank you very much for your review which we very much appreciate. I note that you have stayed with us before and are again happy with our facilities and service. Welcoming return guests is always satisfying and we are most grateful that you have chosen to come back and see us again. Sincerely Guy Hodge Operations Manager More

Gloucester, United Kingdom
Contributor
13 reviews 13 reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed as a family of 4 as part of the Stay, play & explore deal. Now for £159 for tickets to 2 theme parks (Drayton Manor & Twinlakes) and one night stay at this hotel for all of us we weren't expecting much ... How wrong we were! We stayed in the chancellor suite - separate lounge area where... More

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Guy H, General Manager at Burleigh Court, responded to this review

Dear Debbie Thank you very much for your feedback and enthusiastic endorsement of our hotel. We are thrilled that you and your family had such a great stay with us and grateful that you have highlighted so many useful details which I am sure will be of great help to other guests. The Stay Play and Explore Package has been... More

Huddersfield, United Kingdom
Top Contributor
136 reviews 136 reviews
71 hotel reviews
54 helpful votes 54 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Facilities here are great and the food is good. However the staff don't really go that extra mile for me. Politeness is good but you also have to add empathy and willingness! The rooms in the lodge are like sheds and are noisy, uncomfortable and you can't work in them well. Beds are awful and I suggest you avoid them... More

Was this review helpful? Yes 1
Guy H, General Manager at Burleigh Court, responded to this review

Dear Mark Thank you very much for your feedback and comments which are most appreciated. Regrettably after two visits we don't seem to be up to your expectation for which I offer my sincere apologies. I would always encourage someone this unhappy with our accommodation and services to talk to us whilst onsite, that way we can do something positive... More

Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

We stayed for three nights. The food in the bar was very good, our problem on the second night was that the hotel seemed to be full with conference delegates and although there were a good number of staff stood around the bar it took nearly ten minutes for me to be served. It wasn't because there was a lot... More

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Guy H, General Manager at Burleigh Court, responded to this review

Dear Russ Thank you very much for your feedback and comments which I will ensure are raised with the team and those concerned. It would seem that our service was not up to scratch and we appreciate you taking the time and trouble to highlight our shortcomings. We will take the necessary remedial action to put things right and are... More

1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

This is the nicest and cleanest hotel I have ever stayed in! They were refurbishing the bar and restaurant when we visited but there wasn't a hint of dust or builders dirt in sight! The room was spotlessly clean and very comfortable - the bed was huge! We had room service the first night of our stay and it was... More

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Guy H, General Manager at Burleigh Court, responded to this review

Dear Sheridan Thank you so much for your feedback and generous endorsement which is very much appreciated. If anyone has mobility problems please highlight it at booking stage and we can always allocate you a room closer to reception. We have 11 dedicated accessible rooms which are ideal for guests with special needs. There is also a wheelchair on site... More

Westbury, United Kingdom
Senior Contributor
30 reviews 30 reviews
18 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed one night in Burleigh Court for a conference in Loughborough University Hollywell Park. It would be too long a walk if it was raining, but pleasant when the weather is good. There us a convenient bus to conference centre from Loughborough train station (mainline to London St Pancras). Accommodation was excellent and meals ok. Reasonable wine list and... More

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Guy H, General Manager at Burleigh Court, responded to this review

Dear Nigel Thank you for your feedback and helpful references which will be most useful for other guests. We do provide umbrellas at reception so if anyone is caught short on a rainy day the walk to Holywell should be a dry one. We are grateful you posted the review and hope you will return again soon. Sincerely Guy Hodge... More

Bristol, United Kingdom
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

I can only echo the other reviews about this hotel. The title says it all, it is by far the best hotel I have ever stayed in and the facilities second to none. First impressions were proved to be correct as the staff were more than helpful, the room clean and spacious and the room facilities were great. Car Parking... More

Was this review helpful? Yes
Guy H, General Manager at Burleigh Court, responded to this review

Dear Frank Thank you so much for another particularly satisfying and rewarding review. Your comments will be much appreciated by the team and we are all extremely grateful for your kind words, enthusiastic endorsement and of course the privilege of being the 'best hotel' you have ever stayed in (rich praise indeed!) We have our fingers crossed you will be... More

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Additional Information about Burleigh Court

Address: off Ashby Road (A512) | Loughborough University, Loughborough LE11 3TD, England (Formerly Imago at Burleigh Court)
Location: United Kingdom > England > Leicestershire > Loughborough
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Burleigh Court 4*
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Also Known As:
Imago At Burleigh Court Hotel Loughborough
Imago At Burleigh Court Loughborough

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