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Quorn Country Hotel

66 Leicester Rd | Charnwood House, Loughborough LE12 8BB, England
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Quorn Country Hotel
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Quorn Country Hotel
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372 reviews from our community

Traveler rating
    120
    97
    58
    57
    40
See reviews for
76
146
7
45
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (53)
Date | Rating
  • English first
  • Any
English first
  • All months
    (372)
  • Mar-May only
    (70)
  • Jun-Aug only
    (108)
  • Sep-Nov only
    (119)
  • Dec-Feb only
    (75)
All months
1 review
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 3 days ago NEW

We were given a voucher to the value of £40.00 as a Christmas gift, for Sunday Lunch. We booked well in advance for 29th March. We was very much looking forward to our experience at the Quorn Country Hotel. To say we were disappointed is an understatement. We got there and was coldly greeted by the waiter, that aside. We... More 

Was this review helpful? Yes 5
Leicester, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We were married at the Quorn County Hotel on the 14th March and to say it was the best day ever (apart from the birth o my 2 children) would be an under statement. Everyone that attended said it was a wonderful day, good food beautiful surroundings. Susan made sure that the planning was as smooth and without stress. Matt... More 

Was this review helpful? Yes 1
Ben O, General Manager at Quorn Country Hotel, responded to this review

Dear Beverley H Taking the time to post a review of your wedding day is very kind and much appreciated. We were delighted to be able to host your wedding. All of our staff are very happy that you enjoyed your day with us, and we all wish you many happily married years together. I very much hope that we... More 

Leicestershire, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We were married at the Quorn Country on the 21st March 2015 and what a day it was...... Firstly I would like to say a huge thank you to Chris, the night porter, as I woke at 3am and couldn't get back to sleep I went down stairs, Chris was there setting up the chairs in the orangery, I told... More 

Was this review helpful? Yes 1
Ben O, General Manager at Quorn Country Hotel, responded to this review

Dear Julie B. Thank you very much firstly for holding your wonderful wedding with us, and secondly for taking the time for sharing your feedback on this site. All of the staff thoroughly enjoyed hosting your day, and your very kind comments regarding individuals have all been passed on. We wish you many years of happiness in your married life... More 

2 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

Arrived to a friendly and helpful welcome. Room large,clean and well equipped with a vast comfortable bed although a little cold initially. Soon warmed up once the aircon/heater turned on. Excellent views over the river Soar. Large bathroom with full size bath and shower. Looked like they had difficulty fitting the spot downlighting but they worked perfectly well. Breakfast is... More 

Was this review helpful? Yes 4
Ben O, General Manager at Quorn Country Hotel, responded to this review

Dear Intransigenttourist Thank you very much for writing such a positive review of our hotel. I am delighted that you enjoyed your stay with us, and I have passed your constructive comments about breakfast to our Head Chef. We look forward to your next visit. With Very Best Regards. Ben Orton General Manager Quorn Country Hotel More 

Leicester, United Kingdom
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 1 week ago

No matter what is going on, when a manager fails to understand that customer satisfaction is the key to a successful business you are doomed to fail. Afternoon tea today was a disappointment due to split tea on the table, cake that was unpalatable and a failure to provide what was advertised. We did appreciate the attitude of the chef... More 

Was this review helpful? Yes 1
Ben O, General Manager at Quorn Country Hotel, responded to this review

Dear Lady F. Thank you for your review. I fully agree with you that "Customer service is key" and therefore I would very much like the opportunity to look into the issues that have arisen with your visit. If you would like to discuss this further, please either call 01509 415050 and ask for myself, or alternatively e-mail ben@quorncountryhotel.co.uk I... More 

2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We recently stayed at the hotel for a friends wedding. It was a small ceremony and evening but it was a lovely day. The room we stayed I was clean, today an very comfy. We booked a standard double room. Expecting a double bed but it was a super king so plenty of room. Iron and board in the room... More 

Was this review helpful? Yes
Ben O, General Manager at Quorn Country Hotel, responded to this review

Dear Emma J Thank you very much for taking the time to post your review, and I am very happy that you enjoyed your time here with us. Please accept my apologies that one member of staff let the side down; I will certainly look into this. I hope to be able to welcome you back to Quorn in the... More 

Leicester, United Kingdom
Senior Contributor
22 reviews 22 reviews
12 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed here in February for a wonderful wedding. The room was lovely - very comfortable, queen-size bed, luxurious bathroom, large bedroom. Wedding food was really good - service was very efficient. Table wine was good quality. The venue for the wedding was lovely - in the conservatory. Able to gather beforehand in the bar - lovely grounds for photos.... More 

Was this review helpful? Yes
Ben O, General Manager at Quorn Country Hotel, responded to this review

Dear SunWineandBooks Thank you very much for your very kind words regarding your recent stay with us. I am delighted that you enjoyed the wedding, and hope that we are able to welcome you back in the future. With Very Best Regards. Ben Orton General Manager Quorn Country Hotel More 

Manchester, United Kingdom
1 review
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 2 weeks ago

I will be interested to here from the general manger tomorrow as to why Mothering Sundays lunch and cabaret Was an absolute disaster. Service was a shambles. Food was awful. Guests left half way through their meal because service And food was terrible. No explanation from staff as to what the problem was. They all buried their heads in the... More 

Was this review helpful? Yes 5
Ben O, General Manager at Quorn Country Hotel, responded to this review

Dear Valbennett. I trust that my response to you thus far has been satisfactory, and look forward to speaking with you further in due course. With Very Best Regards Ben Orton General Manager Quorn Country Hotel More 

Derbyshire, United Kingdom
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Really nice stay last month, but a little disturbed by noise otherwise would have given it excellent. Many thanks to Paige for trying her best to help and move us. Very obliging young lady. Breakfast good, food good, housekeeper good. Would stay again but would enquire about activities in hotel regarding noise first.

Was this review helpful? Yes 4
Ben O, General Manager at Quorn Country Hotel, responded to this review

Dear mags b Thank you very much for your poisitve review, which was much appreciated by Paige in-particular. My apologies that you were initially disturbed by noise, but I ma happy that we were able to solve this for you. Your positive comments comments regarding your stay are very kind, and we look forward to welcoming you back on your... More 

Leicestershire, United Kingdom
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Went for a lovely afternoon tea last week. Delicious fresh sandwiches, super cakes, scones served warm directly from the oven. All served by an attentive, smiley waitress. Staff could not have been more helpful, surroundings calm and relaxed with a comfortable feel. Will definitely return - good venue for a business meeting also.

Was this review helpful? Yes 4
Ben O, General Manager at Quorn Country Hotel, responded to this review

Dear Julia S. Thank you very much for leaving such a positive review of our Afternoon Tea. I am delighted that you enjoyed the food, particularly our home made Spring themed cakes. Make sure you visit again in the Summer where tea is served in the gardens...weather permitting! We are also preparing to launch a new Afternoon Tea product, centred... More 

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