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The Link Hotel

3.0 of 5 New Ashby Road | Jct 23/M1, Loughborough LE11 4EX, England
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Certificate of Excellence 2014
The Link Hotel
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The Link Hotel
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332 reviews from our community

Traveler rating
    139
    116
    45
    17
    15
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59
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99
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Savannah, Georgia
Top Contributor
89 reviews 89 reviews
7 hotel reviews
152 helpful votes 152 helpful votes
5 of 5 stars Reviewed 1 week ago

Very good, clean, friendly hotel. Food and bar very good, including the breakfast buffet, and every person I encountered was extremely helpful. Plain and simple rooms but clean and modern. My new "go-to" place in Loughborough.

Was this review helpful? Yes 1
Link H, Duty Manager at The Link Hotel, responded to this review

Thank you so much for your comments, we have passed your feedback on to the team and they really appreciate hearing it. It was very nice to read that you enjoyed your stay here and we look forward to welcoming you to The Link Hotel again in the future. Kind Regards Samantha Gardiner Duty Manager More 

2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Thanks to the link hotel for a fab time we had there on Saturday 10th January, We held a 70th birthday party at the hotel and everything was set up perfect, the staff are all very helpful especially Dawn on reception (thanks for all the help with rooms) and Harry the manager was attentive to every need, the rooms are... More 

Was this review helpful? Yes 1
Link H, Duty Manager at The Link Hotel, responded to this review

Thank you so much for your lovely comments. We're very glad to hear that you enjoyed your event and your stay. I will pass your comments on to both Dawn and Harry as I am sure they will be delighted, its always nice to get feedback on our service. thanks again and we look forward to seeing you in the... More 

Leicester, United Kingdom
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stopped for 1 night to atten a wedding.reception staff very helpful.bar was reasonably priced and again staff were pleasant. Rooms were excellent value as they were clean.comfy and spaceous Breakfast was most welcome in the morning and it did not dissapoint Well impressed overall with my stay

Was this review helpful? Yes
Link H, Duty Manager at The Link Hotel, responded to this review

Thank you for your kind comments, So very nice to see that you enjoyed your stay and found both the staff and rooms to be more than satisfactory. we always like to see that our guests have enjoyed themselves. We look forward to seeing you again in the future. Kind Regards Samantha Gardiner Duty Manager More 

Wales
Top Contributor
97 reviews 97 reviews
33 hotel reviews
58 helpful votes 58 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The third time we have stayed at The Link. We look forward to returning and we enjoyed our stay as usual. We asked for a quiet room on the first floor and that was just what we had. We loved the super king bed,6ft, which was so comfortable and we had a good night. The room was well furnished. It... More 

Was this review helpful? Yes
Link H, Duty Manager at The Link Hotel, responded to this review

Thank you for such a lovely review. We're very glad to see that you found the hotel to be enjoyable and really appreciate the time that you have taken to tell people how much you enjoyed your stay. we look forward to welcoming you again very soon. Kind Regards Samantha Gardiner Duty Manager More 

Skipton, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

I booked this hotel as I had a meeting at the University. I didn't expect much having heard bad reports about the hotel but was quite impressed! The receptionist was lovely & very helpful- just what was needed after a stressful journey! The room was very modern with extremely comfortable beds! The hotel was very clean throughout & all the... More 

Was this review helpful? Yes
Link H, Duty Manager at The Link Hotel, responded to this review

Thank you for your kind comments. I'm glad to hear that you had such a great experience with us and found the hotel to be to your liking. It's always very nice when a guest goes out of their way to tell us what a pleasant time they have had here. We look forward to seeing you again in the... More 

1 review
2 of 5 stars Reviewed December 11, 2014 via mobile

First week I stayed started good, food was great and portions was good, but this started to go down hill, any complaints was passed around the staff to the point they didn't care about it, over priced food and drinks, staff are unorganised and do not listen to the customer, would not let my worse enemy here. The restaurant is... More 

Was this review helpful? Yes
Link H, Duty Manager at The Link Hotel, responded to this review

Thank you for your comments, I'm glad to hear that at first you were enjoying your stay, I can't imagine what could have gone quite so wrong within only a week and I can only apologise that you no longer found it to your liking. I have passed your feedback on and appreciate you taking the time to let us... More 

1 review
1 of 5 stars Reviewed December 10, 2014 via mobile

been to a few hotels in my time somehow this one out done alcatraz. food started off well but by the end of my stay, the chef must have had cataracts. food look pretty poor to say the least and the portions couldnt feed a hamster never mind myself. every night in the resturant was like a bush tucker trial!!... More 

Was this review helpful? Yes
Link H, Duty Manager at The Link Hotel, responded to this review

I would like to thank you for taking the time to leave us your comments. I must apologise if you didn't find the food to your liking and the portion sizes too small. I shall pass this information on to the chefs as any and all feedback is very important to us. I hope if you come back to us... More 

1 review
3 of 5 stars Reviewed December 10, 2014

Rooms and reception / bar staff brilliant. Food not great. Average but portion size really poor. Harvester pub next door is better for food. Most of staff / management is great but at the same time if any issues raised about the food with the managers got rather snooty and defensive and wernt willing to rectify. Had to pay extra... More 

Was this review helpful? Yes
Link H, Duty Manager at The Link Hotel, responded to this review

Thank you for your feedback. I am glad to hear that you enjoyed our rooms and thought that the staff were great. I'm sorry to hear that you found the food not to your liking and can only apologise that you felt the management weren't interested in any issues you may have bought to their attention, this isn't standard practice... More 

derbyshire
Reviewer
5 reviews 5 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed December 9, 2014

Just returned from our Pensioners' lunch, which was excellent. Food & service could not be faulted, and the room was decorated beautifully. Very impressed with the hotel decor. Thank you to all the staff involved for making the occasion so enjoyable, when it is often difficult to cater for a large party.

Was this review helpful? Yes
Link H, Duty Manager at The Link Hotel, responded to this review

Thank you so much for your lovely review. We're very pleased to hear that you enjoyed your Christmas Lunch. I will pass your kind comments on to the staff as I know they will appreciate them very much and hope to see you back again in the future. Many Thanks Samantha Gardiner Duty Manager More 

Leicestershire
Senior Contributor
21 reviews 21 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed December 7, 2014

19 of us from the office came here for a Christmas meal and Disco. Henry was a very attentive host and nothing was to much trouble for the waiting staff. Nice atmosphere, and a lovely hot meal with plenty of vegetables.

Was this review helpful? Yes
Link H, Duty Manager at The Link Hotel, responded to this review

Thank you for your kind words. We're glad to hear that you enjoyed your night out and the atmosphere and food. I shall pass your comments on to the staff as it's always nice when they get mentioned. We look forward to seeing you again in the future. Kind Regards Samantha Gardiner Duty Manager More 

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Additional Information about The Link Hotel

Address: New Ashby Road | Jct 23/M1, Loughborough LE11 4EX, England
Location: United Kingdom > England > Leicestershire > Loughborough
Price Range (Based on Average Rates): $
Hotel Class:3 star — The Link Hotel 3*
Number of rooms: 94
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Also Known As:
Quality Inn Loughborough
Loughborough Quality Inn
Hotel Style:
#2 Business Hotel in Loughborough
#3 Family Hotel in Loughborough
#3 Romantic Hotel in Loughborough

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