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The Link Hotel

3.0 of 5 New Ashby Road | Jct 23/M1, Loughborough LE11 4EX, England
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Certificate of Excellence 2014
The Link Hotel
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The Link Hotel
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327 reviews from our community

Traveler rating
    136
    114
    45
    17
    15
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59
78
34
98
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (35)
Date | Rating
  • English first
  • German first
  • Any
English first
  • All months
    (327)
  • Mar-May only
    (60)
  • Jun-Aug only
    (99)
  • Sep-Nov only
    (111)
  • Dec-Feb only
    (57)
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1 review
2 of 5 stars Reviewed 1 week ago via mobile

First week I stayed started good, food was great and portions was good, but this started to go down hill, any complaints was passed around the staff to the point they didn't care about it, over priced food and drinks, staff are unorganised and do not listen to the customer, would not let my worse enemy here. The restaurant is... More 

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1 review
1 of 5 stars Reviewed 1 week ago via mobile

been to a few hotels in my time somehow this one out done alcatraz. food started off well but by the end of my stay, the chef must have had cataracts. food look pretty poor to say the least and the portions couldnt feed a hamster never mind myself. every night in the resturant was like a bush tucker trial!!... More 

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1 review
3 of 5 stars Reviewed 1 week ago

Rooms and reception / bar staff brilliant. Food not great. Average but portion size really poor. Harvester pub next door is better for food. Most of staff / management is great but at the same time if any issues raised about the food with the managers got rather snooty and defensive and wernt willing to rectify. Had to pay extra... More 

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derbyshire
Reviewer
5 reviews 5 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

Just returned from our Pensioners' lunch, which was excellent. Food & service could not be faulted, and the room was decorated beautifully. Very impressed with the hotel decor. Thank you to all the staff involved for making the occasion so enjoyable, when it is often difficult to cater for a large party.

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Leicestershire
Senior Contributor
21 reviews 21 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 1 week ago

19 of us from the office came here for a Christmas meal and Disco. Henry was a very attentive host and nothing was to much trouble for the waiting staff. Nice atmosphere, and a lovely hot meal with plenty of vegetables.

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Taunton, United Kingdom
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Have stayed many times for work and it has always been absolutely fine. Staff efficient and friendly and facilities good. Only issue if you want to pick is small gym and sometimes dinner service can be hit and miss Overall though I would choose to stay here every time good value

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Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Stayed here for one night as had to visit the university the next day. Hotel very clean and staff were very welcoming. Room was very light and airy and clean. Breafast very good all hot and plenty of it. Would stay again if visiting that area.

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Link H, Duty Manager at The Link Hotel, responded to this review

Thank you for your review. Thank you for taking the time to point out some of our great attributes, clean rooms, good breakfast and welcoming staff. We always appreciate our guests taking the time to leave their reviews and look forward to seeing you again in the future. Kind Regards Samantha Gardiner Duty Manager More 

1 review
3 of 5 stars Reviewed 4 weeks ago

Rooms were clean and tidy. Beds comfortable. Breakfast good great choice. Only down fall was the night time food we ate there 3 nights all had different and it was all pretty bad all tasted microwaved. The manager was happy to try and help but all the food was the same. Shame really lets hotel down.

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Link H, Front Office Manager at The Link Hotel, responded to this review

Thank you for your review. Thank you for pointing out some of our great attributes, clean rooms, comfortable beds, and good breakfast. However I would like to point out that our food isn't microwaved, and is all cooked fresh to order daily. I apologise if our food wasn't too your likely, and as mentioned we will always try to rectify... More 

Cardiff, United Kingdom
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 5, 2014 via mobile

Would like to say thankyou to the link and it's staff. Currently staying here, the food is excellent! Really really impressive, the service staff are friendly and very helpful. Both evenings of my stay have been great. My bed is very comfortable (rm 121), shower not powerful as such but the head is massive which makes up for it. The... More 

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Link H, Duty Manager at The Link Hotel, responded to this review

Thank you for leaving such a lovely review and pointing out some of the things we are most proud of, Cleanliness, Excellent Customer Service and Good Quality Food are some of our major priorities and the recognition for such is always more than welcome. We are very glad to hear that you enjoyed your stay and look forward to welcoming... More 

2 reviews
3 of 5 stars Reviewed October 30, 2014

3 stars because well it's a 3 star hotel! Pros: Free WiFi (2/3 bars on iPad in room) Free parking Good buffet breakfast (not included unless B&B) Cons: Smallish rooms and toilet Bed not so comfy, you can hear the springs and don't dare jump onto bed - managed a decent nights sleep anyway No room safe No electrical outlets... More 

Was this review helpful? Yes
Link H, Front Office Manager at The Link Hotel, responded to this review

Thank you for leaving your comments. Yes we do have free WIFI, free parking and an award winning buffet breakfast, which I was pleased to read you enjoyed about your stay. We are currently in the progress of replacing mattresses in some of our bedrooms, and without our guests feedback we would be unable to do this. No there isn't... More 

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Additional Information about The Link Hotel

Address: New Ashby Road | Jct 23/M1, Loughborough LE11 4EX, England
Location: United Kingdom > England > Leicestershire > Loughborough
Price Range (Based on Average Rates): $
Hotel Class:3 star — The Link Hotel 3*
Number of rooms: 94
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Also Known As:
Quality Inn Loughborough
Loughborough Quality Inn

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