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The Link Hotel

Certificate of Excellence
New Ashby Road | Jct 23/M1, Loughborough LE11 4EX, England
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The Link Hotel
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The Link Hotel
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352 reviews from our community

Traveler rating
    146
    123
    50
    17
    16
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63
84
36
104
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (36)
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    (75)
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London
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed yesterday NEW via mobile

I slept well, the room was great and very clean can't ask for more. Breakfast was awesome ans serving staff very alert. My only issue was the 25 pounds charge on a pre authorisation receipt. It is a little presuming I'm going to do something and not pay for it. Otherwise I was very happy with my stay. Wish we... More 

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Shrewsbury, United Kingdom
Top Contributor
58 reviews 58 reviews
10 hotel reviews
52 helpful votes 52 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

My wife and I stopped here when we visited friends and only required a bed for the night. We were very pleasantly surprised by the quality of the foyer/ reception area which made a positive first impression. Reception staff were very friendly and efficient. Our first floor room was adequately sized, well furnished in a modern style. The only downside... More 

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Link H, Duty Manager at The Link Hotel, responded to this review

Hi, thank you for writing such a good review, it's lovely to hear that you enjoyed your stay with us and heartwarming to see such a recommendation. I'm sorry to hear the mattress wasn't to your liking, but at least your wife was happy, which can't be a bad thing! We look forward to seeing you again on your next... More 

Leighton Buzzard
Senior Contributor
39 reviews 39 reviews
14 hotel reviews
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed 1 week ago

Pleasantly surprised, staff were friendly, rooms are spacious and clean with good quality fittings. The bar and restaurant area is good too. Blisteringly fast free wifi 38mb up and down. Only small criticism is some of the floors are creaky so I would advise a first floor room well down the corridor.

Was this review helpful? Yes 1
Link H, Duty Manager at The Link Hotel, responded to this review

Hi, Thank you so much for your kind review, we're very glad to hear that you enjoyed your stay with us and were pleasantly surprised. it's always nice to read such good feedback on our hotel and I'm glad you found the complimentary wi-fi to be useful. We do look forward to seeing you again in the future and if... More 

Newcastle upon Tyne, United Kingdom
Reviewer
5 reviews 5 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 1 week ago

Clean, spacious and relatively reasonably priced. However it was quite possibly the most uncomfortable bed I have ever slept in and the staff aren't particularly switched on and helpful. But if it's a quick overnight stay for business it's very well placed and reasonably priced.

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Link H, Duty Manager at The Link Hotel, responded to this review

Hi, thank you for taking the time to leave us a review of your stay, I would like to apologise that you found your bed to be uncomfortable, we do take note of any that guests mention to us as they check out and have been replacing them with new ones. I am sorry to hear you didn't find the... More 

Plymouth, United Kingdom
2 reviews
5 of 5 stars Reviewed 1 week ago

Wanted a room for my visit to Donington BSB Races. This hotel was in easy reach of the race track and that is why I used it. Very pleasant no problems. I didn't use any of the other facilities available so I am unable to comment.

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Link H, Duty Manager at The Link Hotel, responded to this review

Hi, Thanks so much for taking the time to leave us such a nice review, it's very much appreciated. I'm glad to see that your stay was pleasant and you enjoyed our hotel and found the staff to be helpful. Hopefully we will see you again in the future, perhaps next time the Superbikes are on. Kindest Regards Samantha Gardiner... More 

Hawkinge
Senior Contributor
22 reviews 22 reviews
11 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Slightly concerned in advance; the photograph does the hotel no favours. Actually, it's a modern, low rise hotel, not the slightly dodgy looking guesthouse that you might have guessed from the picture. Clean, modern, welcoming front of house staff and a good sized bedroom with everything in good order - what more could we want? A working gym, that's what!... More 

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Link H, Duty Manager at The Link Hotel, responded to this review

Hi, Thank you so much for your kind words. Firstly I want to apologise that the Treadmills were out of action, Unfortunately they both broke within a day of each other very recently and whilst the engineers been out he is having to source the required parts which has meant they've been out of action for a few days. This... More 

yorkshire
Contributor
18 reviews 18 reviews
16 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed 2 nights and had an enjoyable stay as always - some confusion on checkout as their was a balance outstanding - but I had paid cash in full on arrival - reception were very quick to sort even though a comment "we will have to take your word for it" was not really appreciated. On the 2nd day... More 

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Link H, Duty Manager at The Link Hotel, responded to this review

Hi Karen, Thank you for such a lovely review. First of all I need to apologise if you were offended by the comment made upon checkout, I genuinely believe it wasn't meant in a malicious way or to be offensive, I was there myself at the time and think it was just worded badly and I really hope that you... More 

Havant, United Kingdom
Senior Contributor
48 reviews 48 reviews
24 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed here for the first time as part of a business trip and meeting. I was surprised at the fresh look to the hotel and more than ample parking. The staff throughout the hotel were more than helpful and friendly and interact well with guests. The food in the restaurant was very well received with no complaints from our... More 

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Link H, Duty Manager at The Link Hotel, responded to this review

Hi, Thank you so much for your wonderful review of your recent stay. I am delighted that you enjoyed a relaxing stay here at The Link. We are very proud of the service we provide to all our guests here and your kind comments regarding your service from our team are very much appreciated. We all look forward to welcoming... More 

2 reviews
5 of 5 stars Reviewed 3 weeks ago

My partner and I booked the hotel as a last minute deal and what a deal we got! The 3 star rating on this place is rubbish it should be 5. Just because it doesn't have a pool/other amenities means nothing. The staff, the cleanliness, the food, the room, the care and the banter was absolutely second to non! All... More 

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Link H, Duty Manager at The Link Hotel, responded to this review

Hi Emma, Thank you so much for your delightful review, We're so glad to hear all the things that you enjoyed about your stay and the whole team will be thrilled to read such lovely words. We take great pride in providing a relaxing and comfortable atmosphere and we're really happy that you found it to be such. thank you... More 

Edinburgh, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We visited here on the Easter holiday weekend for one night. The hotel is nicely decorated and clean enough. The classic double room we had booked had a big super king size bed but was rather lumpy and we asked reception for another duvet so we could lay it down to lie on. They delivered this nice and quickly. Staff... More 

Was this review helpful? Yes
Link H, Duty Manager at The Link Hotel, responded to this review

Hi Simon, Thank you for taking the time to submit a review, I will pass your comments on to the team who will be absolutely delighted that they helped to make your stay enjoyable. we all take great pride in making our guests feel at home. We have an order of new mattresses arriving imminently and I have made sure... More 

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