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The Link Hotel

Certificate of Excellence
New Ashby Road | Jct 23/M1, Loughborough LE11 4EX, England
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The Link Hotel
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The Link Hotel
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360 reviews from our community

Traveler rating
    149
    127
    51
    17
    16
See reviews for
63
86
37
106
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (37)
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Eastbourne, United Kingdom
Senior Contributor
34 reviews 34 reviews
9 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Stayed here as part of a business trip, and what a brilliant hotel it is! We had a night cap in the bar before heading off to our rooms. The room itself was fantastic - very clean, huge bed, an array of colourful pillows, ample storage, a giant mirror and a good size TV. I stayed in an accessible room... More 

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Senior Contributor
33 reviews 33 reviews
10 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

We stayed here for a night whilst visiting my step son at Loughborough Uni. It is not your typical 3 star, in my mind it deserves far more . The food was fab, service exemplary and the staff were so attentive with our specific needs - my hubby is disabled and also has a diary intolerance. We will definitely stay... More 

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Liverpool, United Kingdom
Senior Contributor
31 reviews 31 reviews
4 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here 1 night for work. Room nice what you would expect. The bed i sank into which i didnt like. Felt like the matteress was old but very clean and not too bad. Shower was great. Only thing i have to say is that the corridors smelt very musky and my room the same. Food in the evening was... More 

Was this review helpful? Yes
Link H, Duty Manager at The Link Hotel, responded to this review

Hi thanks very much for taking the time to leave us your feedback. I'm glad to see you liked your room and I apologise that you felt the mattress let it down. We are currently in the process of replacing mattresses throughout the hotel. There isn't normally a musky smell in the rooms or corridors so I can't put my... More 

Senior Contributor
30 reviews 30 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 1 week ago

Nice stay here with good air conditioned rooms....not them devices that hotels (Premier Inn) set up so you can't sop below a certain temperature!! Great sleep and was impressed with the quality breakfast in the morning! Only one thing annoyed me was the testing of fire alarms at around 7.30 in the morning??? Why would you do this??!

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Link H, Duty Manager at The Link Hotel, responded to this review

Hi Lee, Thank you for taking the time to leave us such a nice review. Very glad to see you enjoyed your breakfast and had a great sleep. We've very proud of the air conditioning units we have in all of our rooms. Apologies if the fire alarm woke you up, it wasn't a test, it was a false alarm.... More 

Roscommon, Ireland
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed in Link Hotel for two nights. Lovely hotel .friendly, helpful staff. Food was great too. We had breakfast and dinner there. Lots of parking. Just off the motorway. There was a small gym there but we didn't use it. Had some difficulty connecting to the wifi but once I got it sorted, it worked fine.

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Link H, Duty Manager at The Link Hotel, responded to this review

Hi Madeline, Thank you for taking the time to leave us such a lovely review, it's most appreciated by the whole team. I'm glad to see the staff and the quality of food helped to make your stay enjoyable and we look forward to welcoming you back to The Link in the near future. Warmest Wishes Samantha Gardiner Duty Manager More 

London, United Kingdom
Top Contributor
99 reviews 99 reviews
32 hotel reviews
78 helpful votes 78 helpful votes
5 of 5 stars Reviewed 2 weeks ago

It is easy to find, plenty of car parking space, a nice bright, open space interior, fresh lime green, purple and brown wood décor, a good size bedroom, comfortable bed, tea & coffee making equipment, an in-bath shower whose plastic curtain does not wrap itself around you because it has an arc'd shower rail - yes it had everything I... More 

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Link H, Duty Manager at The Link Hotel, responded to this review

Hi Tim, Thank you so much for such a lovely review, I'm really glad to hear you enjoyed your stay with us and hopefully you enjoyed the wedding just as much. I shall pass your feedback on to the team as I am sure they will enjoy reading it just as much as i have, we all take great pride... More 

London, United Kingdom
Senior Contributor
48 reviews 48 reviews
16 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed 3 weeks ago

For a budget hotel this was better than expected. Pros - Rooms are a good size with a decent sized bed, Breakfast was very good with fresh food and not the normal cheap ingredients (especially the sausages), Staff all friendly, fast check in and check out Cons - Air con only heated the room up, could give you the WiFi... More 

Was this review helpful? Yes
Link H, Duty Manager at The Link Hotel, responded to this review

Thank you for leaving such a nice review, Love the Pro's list and I'm glad to hear you enjoyed the breakfast. The sausages are especially nice! With regard to the Air conditioning unit in your room, I can only think there must be a fault with it as they can be used to cool and heat. we're very proud of... More 

Basingstoke, United Kingdom
Senior Contributor
42 reviews 42 reviews
18 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

I had business in Loughborough and really didn't want to do 2.5 hours up and same back and work too, so had a snoop about on the infernal net for a hotel and despite the main photo of the entrance making it look like it was in the middle of a run down shopping precinct the reviews were good so... More 

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Link H, Duty Manager at The Link Hotel, responded to this review

Thank you so much for your lovely review. It is such a pleasure to read how much you enjoyed your stay. I'm delighted to read that you found the team to be nice and cheerful and shall definitely pass that on. Thank you for the kind words about our bedrooms and also the complimentary wi-fi. We hope to see you... More 

London
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

I slept well, the room was great and very clean can't ask for more. Breakfast was awesome ans serving staff very alert. My only issue was the 25 pounds charge on a pre authorisation receipt. It is a little presuming I'm going to do something and not pay for it. Otherwise I was very happy with my stay. Wish we... More 

Was this review helpful? Yes
Link H, Duty Manager at The Link Hotel, responded to this review

Hi, Thank you for taking the time to leave such a lovely review, I shall pass your feedback to the team as I know they will really appreciate it. Standard procedure is to ask if a guest would like to pre-authorise to allow for drinks and food to be charged to their room, I am unsure why this happened without... More 

Shrewsbury, United Kingdom
Top Contributor
60 reviews 60 reviews
10 hotel reviews
56 helpful votes 56 helpful votes
4 of 5 stars Reviewed 5 weeks ago

My wife and I stopped here when we visited friends and only required a bed for the night. We were very pleasantly surprised by the quality of the foyer/ reception area which made a positive first impression. Reception staff were very friendly and efficient. Our first floor room was adequately sized, well furnished in a modern style. The only downside... More 

Was this review helpful? Yes
Link H, Duty Manager at The Link Hotel, responded to this review

Hi, thank you for writing such a good review, it's lovely to hear that you enjoyed your stay with us and heartwarming to see such a recommendation. I'm sorry to hear the mattress wasn't to your liking, but at least your wife was happy, which can't be a bad thing! We look forward to seeing you again on your next... More 

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