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All 26 Lowestoft B&Bs / inns

Carlton Manor Hotel

Chapel Rd | Carlton Colville, Lowestoft NR33 8BL, England
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68%
Ranked #14 of 26 Lowestoft B&B and Inns
A recent review
4 of 5 stars reviewed 4 days ago
cchampagnetaste London
  • Overview
  • Reviews (98)
  • Photos (21)
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  • Amenities
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  • Room tips (8)
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98 people have reviewed this hotel

Traveler rating
    44
    20
    11
    9
    14
See reviews for
19
36
6
9
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • English first
  • Any
English first
London
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Really beautiful room, excellent facilities . We stayed in room 6, which is a ground floor room. Lovely comfortable twin beds. Good tea making facilities and flat screen TV . It was a bit chilly while we were there,but the excellent central heating soon warmed us up. The bath room was modern and well equipped with masses of piping hot... More

Was this review helpful? Yes
Helen-Geere, General Manager at Carlton Manor Hotel, responded to this review

Dear Guest, Thank you for your review, myself and the team are very pleased to hear that you enjoyed your stay at Carlton Manor. At the moment, we are in the middle of exciting new changes - with an improved breakfast menu being designed by our talented Head Chef and a new Restaurant menu being launched for Autumn. Our Carvery... More

Frinton-On-Sea, United Kingdom
2 reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

Was in Lowestoft (South) on business and wanted something a bit more than a premier inn/travel lodge... This was a great find and was the same price as those mentioned above. Easily accessible from A12 and A146... And easy to drive to Oulton Broad I received a personal and warm welcome and got the type of room I wanted (quiet).... More

Was this review helpful? Yes 1
Helen-Geere, General Manager at Carlton Manor Hotel, responded to this review

Dear Stephen, Thank you for your review, here at Carlton Manor we pride ourselves on providing a 4* service at an affordable price. We use all feedback to help us identify areas where we can improve and having read your comments, our Head Chef has changed the portion of pancakes from 2 to 5 per person! I very much look... More

London, United Kingdom
Senior Reviewer
7 reviews 7 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I've been several times and thoroughly enjoy the carvery, which is generally good value for money. On Sunday there is a good selection of meat, stuffing and vegetables - however, the selection is not so good during week days, with notably fewer options and no stuffing at all. My biggest concern is the service, there is a high turnover of... More

Was this review helpful? Yes 3
Helen-Geere, General Manager at Carlton Manor Hotel, responded to this review

Dear Guest, Thank you for your review. As you are a returning customer, you may have noticed the change in management and the improvements that are slowly being made throughout the hotel. As you have mentioned, we have new staff - which are all undergoing an extensive training programme to make sure incidents that you have mentioned never happen again.... More

Chelmsford, United Kingdom
1 review
5 of 5 stars Reviewed 4 weeks ago

I have nothing but praise for all the Staff at Carlton Manor, we were celebrating our 10th Wedding Anniversary and had a great 2 night stay in a four poster room, we had a lovely Jacuzzi bath, lots of room, bed was lovely & comfy. The staff were all friendly and helpful (even kindly dropping us at the nearest bus... More

Was this review helpful? Yes
Helen-Geere, General Manager at Carlton Manor Hotel, responded to this review

Dear Michelle, Thank you for your review - I am so pleased that you enjoyed your anniversary stay at Carlton Manor. We hope to see you again before your next anniversary - if you let us know when you are coming, we can help you plan some more days out in the local area! Thanks again, Kind regards Helen Geere... More

Norwich
Reviewer
5 reviews 5 reviews
5 of 5 stars Reviewed 4 weeks ago via mobile

I recently attended a function at the hotel. When I arrived I was greeted promptly and asked if I needed assistance. The staff were amazing and really helpful which is always nice to see. This is the second time in a couple of months I've been there and it gets better each time. The function itself was run to perfection,... More

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Lowestoft
Reviewer
3 reviews 3 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

We dined here, in a party of five, on 18 July 2014. We hadn't been here for several years and were generally impressed with the fairly recent (about 18 months ago) refurbishment.  Unusually, we opted for the carvery option. The meats (especially the roast gammon) were tastey as too were the vegetables - this is often not the case with... More

Was this review helpful? Yes
Helen-Geere, General Manager at Carlton Manor Hotel, responded to this review

Dear ReuaSam, Thank you for taking the time to leave your feedback, I am pleased that you enjoyed your evening at the hotel. The hotel underwent an extensive £2 million refurbishment programme just under 2 years ago, with a new, modern function room, brasserie bar & 18 luxury bedrooms - including 2 four poster rooms and a suite. Our carvery... More

Suffolk
Reviewer
3 reviews 3 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed July 19, 2014 via mobile

My wife and I eat here alot, the good is exceptional especially the carvery! We are excited about the new fine dining club and will definately joining that. I surprised my wife with dinner bed and breakfast last weekend and we had a lovely time. The rooms are very luxurious and we had. Really great time. We will be going... More

Was this review helpful? Yes 1
Helen-Geere, General Manager at Carlton Manor Hotel, responded to this review

Dear Andy, Thank you for your review, I am delighted that you enjoyed your visits to Carlton Manor! We are in the process of designing the menus for the new Restaurant at the moment, so keep an eye out for our new website during the next couple of weeks - when all will be revealed! Thank you once again, Helen... More

London, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 19, 2014 via mobile

Myself and my husband stayed at Carlton Manor last week. We had dinner bed & breakfast. The food was amazing as was the service. The bedroom was luxurious, giving us a really special evening. Cannot recommend this hotel highly enough. Have no idea why anyone would leave a bad review because we couldn't fault anything......we will be going back, especially... More

Was this review helpful? Yes 1
Helen-Geere, General Manager at Carlton Manor Hotel, responded to this review

Dear Emma, Thank you for your review, I am so pleased to hear that you enjoyed your experience at Carlton Manor. Please keep your eyes peeled for our new website over the next couple of weeks, where details of all future events - including Christmas and the new Restaurant will be announced. Kind regards Helen Geere General Manager More

Norwich, United Kingdom
Senior Contributor
29 reviews 29 reviews
10 hotel reviews
13 helpful votes 13 helpful votes
1 of 5 stars Reviewed July 16, 2014

Went for a carvery after some friends recommended we go. we booked a table for 5pm and were shown to an empty room with a few tables in, each ordered a starter and then the carvery. starters were nice although pretty bog standard. afterwards we went through to the carvery & it was shocking. Dried up meat, mushed or dry... More

Was this review helpful? Yes 4
Helen-Geere, General Manager at Carlton Manor Hotel, responded to this review

Dear Guest, Thank you for your review, while we are very disappointed that you didn't enjoy your visit to the hotel - we now have new management and a new team of staff and we are fully confident that we can exceed your expectations. I would like to speak to you personally to see how we can restore your faith... More

Cambridge, United Kingdom
2 reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed June 27, 2014 via mobile

Me and my partner headed to the manor for what could only be described as one off the best days we have ever had...the staff were so friendly made us feel like we were part off a family....the general manager who introduced herself as Helen was so nice and down to earth a very friendly and respectable lady....the bar staff... More

Was this review helpful? Yes 1
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Additional Information about Carlton Manor Hotel

Address: Chapel Rd | Carlton Colville, Lowestoft NR33 8BL, England
Location: United Kingdom > England > East Anglia > Suffolk > Lowestoft
Price Range (Based on Average Rates): $$
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Also Known As:
Carlton Manor Hotel Lowestoft, Suffolk

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Amenities

Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Suites Wheelchair access
Official Description (provided by the hotel)
Situated 3 minutes' drive from the Rookery Park Golf Course and 3 miles from the coastal town of Lowestoft with it's lovely sandy beaches, Carlton Manor Hotel offers elegant rooms with free Wi-Fi, ample free parking, a brasserie bar and Restaurant. The ever popular resort of Southwold is just ten miles away, and the historic city of Norwich is just a thirty minute drive. Each room at The Carlton Manor Hotel features an en suite bathroom, free Wi-Fi,flat-screen TV. A hearty breakfast made of locally sourced ingredients is available daily. The brasserie restaurant serves a seasonal range of food, and you can dine al fresco on the terrace. Vitis, seafood restaurant new for 2014,opens Thursday to Saturday evenings and also serves a traditional Sunday lunch. ... more   less 
Number of rooms
18

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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