just spent two days there 4 an 5 nov room no24 dead flies on window sill and on carpet, dirty marks and stains on carpet, net curtains badly need washing, bedroom window would not close properly has cleaner heard of a duster, bathroom curtains too small to close properly, worse of all the noise from the disco in the funtion... More

This used to be quite a twee hotel when I first visited it 38 years ago! Times and tastes do change. Renovation is required, brasses need polishing, and wallpaper needs replacing. Even though we were sitting in a empty restaurant at lunchtime (which suits me,) the staff were a bit loud. Large people would find sitting on the dining room... More

Bouncy floors was my first observation of this hotel when I arrived with my family. The Hotel is tired and needs renovating - in fact, it probably needed renovating 15 years ago - one gets the feeling that the state of it has gone just too far to be economically worth restoring. If you want to travel back in time... More

Booked before reading some of the negative reviews but was pleasently surprised. This was a budget break of 2 nights. Room 15 light and spacious, appeared clean, nice view. Toiletries re stoked on 2nd night, shower worked OK. Ate dinner one night in the restaurant - food nothing fancy but lovely steak and kidney pudding! Had a drink in the... More

We have just come back from a 3 night stay at this hotel. Good points: The staff, when you could find them, were very friendly and helpful, especially a lady called Susan who at times seemed to being covering all the restaurant service and the bar as well. The location is great for the New Forest and the coast too.... More

On arrival at the hotel it is very pretty on the outside and the gardens are well kept...however the hotels decor inside is very dated and old fashioned. I like character hotels but this hotel is simply to old inside. Staff were very pleasant upon check in although no added info other than where our room was and we went... More

The decor and furnishings are NOT tired as some of these reviews indicate. Entrance/reception, large lounge/bar area well carpeted (on stairs a little worn), curtains very good 'quiet' quality, chairs well upholstered. I have detailed this in view of some earlier and unfair reviews. Having read them a couple of days before staying in the hotel for 3 days I... More

We stayed at the South Lawn for a couple of days in early September 2011. Had not visited before, but really enjoyed our stay. The hotel was clean & tidy, and we found the staff to be welcoming & very efficient. We had no problems during our stay, and thouroughly enjoyed the meals we had there. We would have no... More

Staff in the hotel were very friendly and attended to all our needs. The rooms were clean and beds comfortable.The decor could bo with updating but what country hotel does not ? More