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BEST WESTERN Glendower Hotel

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North Promenade | St Annes on Sea, Lytham St Anne's FY8 2NQ, England
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BEST WESTERN Glendower Hotel
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544 Reviews from our TripAdvisor Community

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Traveler rating
    263
    166
    75
    25
    15
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113
210
18
72
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (164)
Date | Rating
  • English first
  • Italian first
  • Any
English first
  • All months
    (544)
  • Mar-May only
    (126)
  • Jun-Aug only
    (190)
  • Sep-Nov only
    (117)
  • Dec-Feb only
    (111)
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Rotherham, United Kingdom
Level Contributor
20 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 2 days ago NEW via mobile

Glendower under going Refurbishment all down stairs amenities are completed the Restaurant The Coast looking very nice also Bar & lounges . First floor Bedrooms have been modernised & fully refurbished & look very nice on the Website . The Fairhaven Suite is a very large room , with large bay window with a great Sea View , large Double... More 

Was this review helpful? Yes
1 review
3 of 5 stars Reviewed 3 days ago NEW

Nice hotel we didnt eat here so cant comment on food. Staff good rooms clean down side there was a wedding party going on our room was above it and the noise didnt stop till 1am we phoned down and reception said they would turn it down that never happened and then the dj was loading his car and banging... More 

Was this review helpful? Yes
VictoriaC72, Owner at BEST WESTERN Glendower Hotel, responded to this review

Dear Sir, Thank you for taking the time to review the hotel. I am sorry the disturbance from the wedding party disrupted your nights sleep. We have taken on board your comments and that of a couple of guests over the weekend and have instructed Best Western and on all our confirmation letters that on the very occasional Saturday there... More 

Shipley
Level Contributor
46 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

This was our third stay here and this time we were not as impressed. This is not a bad hotel. It does a lot right, but this time we felt it fell a bit short. The room we were allocated was about two-thirds the size of our previous rooms - probably just slightly bigger than you'd expect in a comfortable... More 

Was this review helpful? Yes
VictoriaC72, Owner at BEST WESTERN Glendower Hotel, responded to this review

Dear Madam, Thank you for taking the time to review the hotel again, it is most unsatisfactory to hear that the bins hadn't been emptied and toiletries not replaced I shall bring it to the attention of housekeeping immediately. I also note your comments re toast, we bring it with the tea & coffee so you have something hot to... More 

Magalluf
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

Room was good, out of the the 3 female staff i encounted during my stay i found 2 not so friendly but hannah was brilliant. The restaurant and restaurant staff were excellent which i did tell one of the waiters, great food and service.i would return if offered the same deal,

Was this review helpful? Yes
VictoriaC72, Owner at BEST WESTERN Glendower Hotel, responded to this review

Dear Sir, Thank you for the excellent review regarding your stay with us. I am saddened to see that you felt 2 of the team were less than helpful, It is difficult for me to pinpoint exactly whom this may have been or the reasons why as usually it is remarked upon the friendliness of us all. I am sorry... More 

Ambleside, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed 1 week ago

Upon arrival in this hotel, we checked in and went in search of the room. Having negotiated the maze of corridors and passage ways, pushing past the tools, ladders and detritus of workmen renovating the hotel, i was somewhat dismayed to find a 1970s family room with crayon on the walls from previous guests. We had not been made aware... More 

Review collected in partnership with Best Western GB

Was this review helpful? Yes 2
VictoriaC72, Owner at BEST WESTERN Glendower Hotel, responded to this review

Dear Sir, I am very sorry that you feel that your summer break had been ruined by the endeavours of the hotel. I and the team take your comments on board and it was myself that you spoke to at the hotel. I felt I had done all I could to make your stay a pleasurable one and I am... More 

newcastle upon tyne
Level Contributor
18 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel is in a very good location, being a few minutes walk to the beach, St Anne's Pier and the nice town centre of St. Anne's. The hotel is presently being updated, which it is benefitting from. The dining-room has already been refurbished and is very pleasant, modern, light and airy and the food we had (breakfast only), was... More 

Was this review helpful? Yes
VictoriaC72, Owner at BEST WESTERN Glendower Hotel, responded to this review

Dear Madam, Thank you for your favourable comments about the hotel, we are very proud of what we have achieved so far and as is clear this has mostly been received well by our guests. I do hope that you will return to see us some time in the future. Kind Regards Victoria More 

Isle of Man, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I stayed here the weekend just gone for one night. Our room was lovely, very spacious and modern, the staff are really friendly and helpful and the food is great! I will definitely be staying here again!

Was this review helpful? Yes 1
VictoriaC72, Owner at BEST WESTERN Glendower Hotel, responded to this review

Dear Madam, Fantastic to hear that you had an excellent time during your stay with us. We look forward to welcoming you back on your next trip !! Best Wishes Victoria More 

preston,UK
Level Contributor
34 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed 1 week ago

We visited for a 'summer cocktail tea for two' and frankly it was a charming couple of hours. The Glendower is traditional quality and though slightly understaffed on this occasion , the use of local ingredients and professional way this establishment is run made it a lovely experience. The sun really helped too! Congrats to all the staff and management... More 

Was this review helpful? Yes
VictoriaC72, Owner at BEST WESTERN Glendower Hotel, responded to this review

Dear Sir, Thank you for the lovely review it made me smile and I'm happy to hear that you have aquuired a "new spring to your step" I must ask the team exactly how much alcohol is going into the summer cocktails !! It would be lovely to welcome you back to the hotel at some point, I do hope... More 

Barnsley, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 1 week ago

Having booked THREE family rooms for a short break, with our offspring, grandchildren and a dog, one might be forgiven for thinking this hotel was child friendly? On booking in, the reception staff did no more than wave us off in the general direction of our rooms. My daughter's room, considering she had a nine month old baby, with pushchair,... More 

Was this review helpful? Yes 2
VictoriaC72, Owner at BEST WESTERN Glendower Hotel, responded to this review

Dear Sir, I am sorry you feel 2 hours is to long to enjoy dinner in our restaurant "Coast" we do not serve fast food and the majority of our guests see dinner as something to linger over, I apologise that one of your meals was overdue. The water situation is totally out of our hands however we have 4... More 

Blackpool, United Kingdom
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 1 week ago

I visited the Glendower Hotel for afternoon te with my mother-in-law, what a treat! Just beautiful, presentation of everything was just outstanding, the quality was just the same too! We were taken care of by the two most wonderful members of staff, Jim & Isla who are both an absolute asset and real credit to the hotel, their customer service... More 

Was this review helpful? Yes
VictoriaC72, Owner at BEST WESTERN Glendower Hotel, responded to this review

Dear madam, Wonderful to hear you enjoyed your afternoon tea with us here at the hotel. I shall be sure to pass on your lovely comments to the team. We will hopefully see you again soon. Kind Regards Victoria More 

Hotel Review Summarization

What travelers say

  • Sea view(4)
  • Evening meals(3)
  • Sea front(3)
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127 photos of this hotel

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Room/suite (11)
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Hotel & grounds (7)
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Dining (9)
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Bathroom (5)
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Hotel & grounds (2)
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Pool/beach area (2)
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Room/suite (10)
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Dining (1)
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Business center/function rooms (2)
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Bathroom (1)
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Other (46)
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