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Holiday Inn Milton Keynes East - M1 Jct 14

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London Road, Newport Pagnell, Milton Keynes MK16 0JA, England
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Holiday Inn Milton Keynes East - M1 Jct 14
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Holiday Inn Milton Keynes East - M1 Jct 14
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190 reviews from our community

Traveler rating
    63
    58
    44
    18
    7
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36
48
13
62
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (34)
Date | Rating
  • English first
  • German first
  • Polish first
  • Any
English first
  • All months
    (190)
  • Mar-May only
    (62)
  • Jun-Aug only
    (48)
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  • Dec-Feb only
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Glasgow, United Kingdom
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 3 days ago NEW

I stayed here for one night and quite dissapointed with the standards having paid £169 for one person on a B&B basis. Due to motorway delays, I contacted the hotel to let them know that I would be arriving later than planned. When I arrived at 10pm I had to settle for a packet of crisps for dinner as the... More 

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Alice W, Front Office Manager at Holiday Inn Milton Keynes East - M1 Jct 14, responded to this review

Thank-you for taking the time to review your recent stay with us at the Holiday Inn Milton Keynes East. I am disappointed to read that on this occasion we failed to meet with your expectations. The last orders in our restaurant are taken at 21:45, however we should offer a 24 hour reduced menu. The service you received clearly does... More 

Derby, United Kingdom
Senior Contributor
36 reviews 36 reviews
16 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed 1 week ago

WE stayed on a Saturday night,and found that the Hotel is fully taken over by wedding guests. On arrival we found we were mixed up with guests which made recognition as a rewards club member happen, I am disabled and found mainly OK except no lift and steps via the front door difficult, we did find ways around this! Our... More 

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Alice W, Front Office Manager at Holiday Inn Milton Keynes East - M1 Jct 14, responded to this review

Thank-you for taking the time to review your recent stay with us on Tripadvisor. Unfortunately we don’t have a lift at the hotel, however if you request a ground floor room in advance this is generally something we can accommodate. I am glad to read that you did find the ramp access that is available from the lounge bar entrance... More 

Contributor
17 reviews 17 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 1 week ago

Easy to get to from London Peaceful... Quiet Easter which was exactly what I was looking for Stayed here twice in same weekend Could do with some new sofa's Also maybe?? A pool table?? 👍 Good for a stop off Staff friendly 😄 Shops are easy to get to However not a lot near by which was a shame.

Was this review helpful? Yes
Alice W, Front Office Manager at Holiday Inn Milton Keynes East - M1 Jct 14, responded to this review

Thank-you for taking the time to post a review on Tripadvisor. I am delighted to read that you found our hotel so relaxing and conveniently located for your Easter break. I hope we can welcome you back on your next trip to Milton Keynes. Kind Regards, Alice Wyatt More 

Bucks
Senior Contributor
30 reviews 30 reviews
19 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 1 week ago

Arrived late for an overnight stay on Good Friday. The hotel manager was very accommodating, helpful and friendly. The bar area seating looks tired, the place looks like its had a quick coat of paint yet it feels bare and wouldn't take much to put some soft furnishings at the window in these areas. Our room overlooked a field and... More 

Was this review helpful? Yes
Alice W, Front Office Manager at Holiday Inn Milton Keynes East - M1 Jct 14, responded to this review

Thank-you for taking the time to review your recent stay with us at the Holiday Inn Milton Keynes East. I am glad that you found the staff welcoming and pleasant and the bedroom comfortable. I hope that we have the opportunity to welcome you back to the hotel again soon. Kind Regards, Alice Wyatt More 

Bedford, United Kingdom
Senior Reviewer
9 reviews 9 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I didn't actually stay here as a guest but I was in need of directions trying to find a local village for work so I stopped in and asked for directions at the reception desk. The lady behind the desk was very helpful and printed me off a map and pointed me in the right direction. Was very helpful and... More 

Was this review helpful? Yes
Alice W, Front Office Manager at Holiday Inn Milton Keynes East - M1 Jct 14, responded to this review

Thank-you for taking the time to review your experience at the Holiday Inn Milton Keynes East. I am delighted that you received such exceptional service from our reception staff. I hope that if you are ever in need of hotel accommodation in the Milton Keynes area you will stay with us. Kind Regards, Alice Wyatt More 

Luton, United Kingdom
Top Contributor
108 reviews 108 reviews
16 hotel reviews
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We have been before, pleasant stay but improvements could make it so much better. We usually eat before the show, and we like their Pizzas, on the las 2 occasions they didn't have Anchovies, so Duty Manager popped out and got some for us Brilliant! We were advised to ring them up day before our arrival to make sure they... More 

Was this review helpful? Yes
Alice W, Front Office Manager at Holiday Inn Milton Keynes East - M1 Jct 14, responded to this review

Thank-you for taking the time to review your recent stay with us at the Holiday Inn Milton Keynes East. I appreciate you taking the time to highlight the product downfalls that you encountered during your stay, I will ensure that both maintenance and housekeeping are aware of your comments so that we can strive to improve this. We did order... More 

Cambridge, United Kingdom
Senior Contributor
37 reviews 37 reviews
3 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Attended first ever Murder Mystery event..Murder Incorporated,,great fun evening ! Been to hotel before never stayed over.. Very clean , helpful staff Evening meal was reasonable, not likely to be special on a fixed price event £99 for Couple ..Bed Breakfast and Evening meal plus Murder Mystery event Great value , great fun

Was this review helpful? Yes
Alice W, Front Office Manager at Holiday Inn Milton Keynes East - M1 Jct 14, responded to this review

Thank-you for taking the time to review the Murder Mystery Event at the Holiday Inn Milton Keynes East. I am delighted to read that you enjoyed the entertainment and stay so thoroughly and that you found the staff approachable. I hope that we have the opportunity to welcome you back on your next visit to Milton Keynes. Kind Regards, Alice... More 

Northampton, England, United Kingdom
Contributor
16 reviews 16 reviews
11 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed March 8, 2015

Stayed here on the 7th March 2015 overnight with my wife, having an evening out in Milton Keynes. Situated about 2 minutes from M1 Junction 14 or about 5 miles or 10 minutes drive to Central Milton Keynes. We stayed 1 night double room 2 people for £39. An offer widely available on line. Our room was a reasonable size... More 

Was this review helpful? Yes
Alice W, Front Office Manager at Holiday Inn Milton Keynes East - M1 Jct 14, responded to this review

Thank-you for taking the time to review your stay with us at the Holiday Inn Milton Keynes East. I am delighted that you enjoyed your visit so thoroughly from the service through to the product itself. I do hope that we have the opportunity to welcome you back to the hotel on your next trip to Milton Keynes. Kind Regards,... More 

Bristol, United Kingdom
Top Contributor
90 reviews 90 reviews
28 hotel reviews
32 helpful votes 32 helpful votes
2 of 5 stars Reviewed March 8, 2015

I really don't know how this hotel justifys charging the nightly rate. This hotel us worse that some travel lodges I've stayed at. For a start, the bed isn't a double, it's two singles pushed together. Due to the mattresses being worn out and or cheap, the effect isn't good. Bathroom falling apart. Both buttons broken on sheer taps. Another... More 

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Alice W, Front Office Manager at Holiday Inn Milton Keynes East - M1 Jct 14, responded to this review

Thank you for taking the time to write a review on TripAdvisor and letting us know your comments about your stay at the hotel. Our king rooms do have the functionality to be with a king sized bed or a twin bedded room, this enables us to cater for varying guest requirements. Should you stay with us again I would... More 

Nottingham
Senior Contributor
37 reviews 37 reviews
11 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed February 19, 2015

I stayed here for 1 night with my son, We had an executive suit that I had booked using my rewards points. There is a common thread running through all of the reviews and it is that the staff are very good but the hotel is tired. In our room there was mold on the tiles, holes around the lights,... More 

Was this review helpful? Yes
Alice W, Front Office Manager at Holiday Inn Milton Keynes East - M1 Jct 14, responded to this review

Thank-you for reviewing your recent stay with us at the Holiday Inn Milton Keynes East. I am glad that the staff were a positive aspect to your recent stay. I appreciate you reiterating the comments about the bathrooms and heating. Both of these comments have been noted by the hotel management and we are in the process of obtaining details... More 

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