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Holiday Inn Milton Keynes East - M1 Jct 14

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London Road, Newport Pagnell, Milton Keynes MK16 0JA, England
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Holiday Inn Milton Keynes East - M1 Jct 14
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Holiday Inn Milton Keynes East - M1 Jct 14
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186 reviews from our community

Traveler rating
    63
    57
    42
    17
    7
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35
47
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61
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (33)
Date | Rating
  • English first
  • German first
  • Polish first
  • Any
English first
  • All months
    (186)
  • Mar-May only
    (58)
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    (42)
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    (38)
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Bedford, United Kingdom
Senior Reviewer
9 reviews 9 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I didn't actually stay here as a guest but I was in need of directions trying to find a local village for work so I stopped in and asked for directions at the reception desk. The lady behind the desk was very helpful and printed me off a map and pointed me in the right direction. Was very helpful and... More 

Was this review helpful? Yes
Alice W, Front Office Manager at Holiday Inn Milton Keynes East - M1 Jct 14, responded to this review

Thank-you for taking the time to review your experience at the Holiday Inn Milton Keynes East. I am delighted that you received such exceptional service from our reception staff. I hope that if you are ever in need of hotel accommodation in the Milton Keynes area you will stay with us. Kind Regards, Alice Wyatt More 

Luton, United Kingdom
Top Contributor
106 reviews 106 reviews
15 hotel reviews
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We have been before, pleasant stay but improvements could make it so much better. We usually eat before the show, and we like their Pizzas, on the las 2 occasions they didn't have Anchovies, so Duty Manager popped out and got some for us Brilliant! We were advised to ring them up day before our arrival to make sure they... More 

Was this review helpful? Yes
Alice W, Front Office Manager at Holiday Inn Milton Keynes East - M1 Jct 14, responded to this review

Thank-you for taking the time to review your recent stay with us at the Holiday Inn Milton Keynes East. I appreciate you taking the time to highlight the product downfalls that you encountered during your stay, I will ensure that both maintenance and housekeeping are aware of your comments so that we can strive to improve this. We did order... More 

Cambridge, United Kingdom
Senior Contributor
37 reviews 37 reviews
3 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Attended first ever Murder Mystery event..Murder Incorporated,,great fun evening ! Been to hotel before never stayed over.. Very clean , helpful staff Evening meal was reasonable, not likely to be special on a fixed price event £99 for Couple ..Bed Breakfast and Evening meal plus Murder Mystery event Great value , great fun

Was this review helpful? Yes
Alice W, Front Office Manager at Holiday Inn Milton Keynes East - M1 Jct 14, responded to this review

Thank-you for taking the time to review the Murder Mystery Event at the Holiday Inn Milton Keynes East. I am delighted to read that you enjoyed the entertainment and stay so thoroughly and that you found the staff approachable. I hope that we have the opportunity to welcome you back on your next visit to Milton Keynes. Kind Regards, Alice... More 

Northampton, England, United Kingdom
Contributor
16 reviews 16 reviews
11 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed here on the 7th March 2015 overnight with my wife, having an evening out in Milton Keynes. Situated about 2 minutes from M1 Junction 14 or about 5 miles or 10 minutes drive to Central Milton Keynes. We stayed 1 night double room 2 people for £39. An offer widely available on line. Our room was a reasonable size... More 

Was this review helpful? Yes
Alice W, Front Office Manager at Holiday Inn Milton Keynes East - M1 Jct 14, responded to this review

Thank-you for taking the time to review your stay with us at the Holiday Inn Milton Keynes East. I am delighted that you enjoyed your visit so thoroughly from the service through to the product itself. I do hope that we have the opportunity to welcome you back to the hotel on your next trip to Milton Keynes. Kind Regards,... More 

Bristol, United Kingdom
Top Contributor
89 reviews 89 reviews
28 hotel reviews
31 helpful votes 31 helpful votes
2 of 5 stars Reviewed 3 weeks ago

I really don't know how this hotel justifys charging the nightly rate. This hotel us worse that some travel lodges I've stayed at. For a start, the bed isn't a double, it's two singles pushed together. Due to the mattresses being worn out and or cheap, the effect isn't good. Bathroom falling apart. Both buttons broken on sheer taps. Another... More 

Was this review helpful? Yes
Alice W, Front Office Manager at Holiday Inn Milton Keynes East - M1 Jct 14, responded to this review

Thank you for taking the time to write a review on TripAdvisor and letting us know your comments about your stay at the hotel. Our king rooms do have the functionality to be with a king sized bed or a twin bedded room, this enables us to cater for varying guest requirements. Should you stay with us again I would... More 

Nottingham
Senior Contributor
38 reviews 38 reviews
11 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed February 19, 2015

I stayed here for 1 night with my son, We had an executive suit that I had booked using my rewards points. There is a common thread running through all of the reviews and it is that the staff are very good but the hotel is tired. In our room there was mold on the tiles, holes around the lights,... More 

Was this review helpful? Yes
Alice W, Front Office Manager at Holiday Inn Milton Keynes East - M1 Jct 14, responded to this review

Thank-you for reviewing your recent stay with us at the Holiday Inn Milton Keynes East. I am glad that the staff were a positive aspect to your recent stay. I appreciate you reiterating the comments about the bathrooms and heating. Both of these comments have been noted by the hotel management and we are in the process of obtaining details... More 

Oxfordshire, United Kingdom
1 review
1 of 5 stars Reviewed February 13, 2015

we booked a cheap deal at this Holiday Inn hotel to get a taste of what we could expect. We go on a lot of breaks throughout the year, so we like to save money where we can. The room we got was not good at all. There was a massive stain on the ceiling where there had obviously been... More 

Was this review helpful? Yes
Alice W, Front Office Manager at Holiday Inn Milton Keynes East - M1 Jct 14, responded to this review

Thank-you for taking the time to post your comments regarding your recent stay with us, I am sorry to hear that on this occasion you were disappointed with elements of your stay. I will raise your comments about the TV and WiFi with the Maintenance Manager directly so that we can look to improve the defects that you have highlighted.... More 

England
Contributor
17 reviews 17 reviews
12 hotel reviews
198 helpful votes 198 helpful votes
3 of 5 stars Reviewed February 3, 2015

I have never used any Holiday Inn before so had no expectations. I was there for a business meeting and an overnight stay. The building is attractive to the eye and has a fair sized car park. The Tickfield Room was adequate but the buffet lunch exceeded expectations. Check in was quick and efficient. Checkout was not as mistakes had... More 

Was this review helpful? Yes 6
Alice W, Front Office Manager at Holiday Inn Milton Keynes East - M1 Jct 14, responded to this review

Thank-you for taking the time to post your comments regarding your recent stay with us. I am delighted that the meeting room and lunch were of a high standard and that you found the staff so passionate. We launched a new bar and restaurant menu at the end of January so I hope that some of your previous concerns regarding... More 

Contributor
17 reviews 17 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed February 1, 2015

Was a mediocre 1-2 night type stop over hotel. Relatively basic rooms. From the outside the place looks great for a "Holiday Inn" but once inside and in closer inspection, it is actually a bit run down and in need of work. The staff are friendly and helpful enough. Prices are definitely overcharging for the rooms though so be aware.... More 

Was this review helpful? Yes
Alice W, Front Office Manager at Holiday Inn Milton Keynes East - M1 Jct 14, responded to this review

Thank-you for taking the time to review the Holiday Inn Milton Keynes East. I am glad to hear that you found the staff welcoming and helpful. I would like to offer my apologies that you feel that the hotel needs refreshing, if you would like to discuss this in more detail please contact me directly on events.himiltonkeynes@kewgreen.co.uk. Kind Regards, Alice... More 

Malaga, Spain
Contributor
11 reviews 11 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed January 31, 2015

Efficient check in and check out. Front desk staff were nice and polite. Perfect location if you're looking for a relaxing break. With free parking. Internet needs to be improved. Standard holiday inn room but bathroom a little dated. Renewed menu at the restaurant highly recommended. Thanks to Zac for providing a great customer service.

Was this review helpful? Yes
Alice W, Front Office Manager at Holiday Inn Milton Keynes East - M1 Jct 14, responded to this review

Thank-you for reviewing the Holiday Inn Milton Keynes East so highly, I am delighted to read that your stay was so comfortable. It is fantastic to read that the staff were a main highlight to your stay, in particular Zac who was just awarded employee of the quarter. I hope we have the opportunity to welcome you back to the... More 

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