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Holiday Inn Milton Keynes East - M1 Jct 14

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London Road, Newport Pagnell, Milton Keynes MK16 0JA, England
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Holiday Inn Milton Keynes East - M1 Jct 14
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Holiday Inn Milton Keynes East - M1 Jct 14
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207 Reviews from our TripAdvisor Community

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Traveler rating
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68
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (36)
Date | Rating
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  • German first
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  • All months
    (207)
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    (73)
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Bristol, United Kingdom
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Location was perfect just off the M1, easy distance into Milton Keynes where there are loads of restaurants. Room was basic but had all we needed. Staff courteous and polite. Breakfast first class with loads of choice. Would visit again.

Was this review helpful? Yes
Alice W, Front Office Manager at Holiday Inn Milton Keynes East - M1 Jct 14, responded to this review

Thank-you for reviewing your recent stay at the Holiday Inn Milton Keynes East. We have just updated our breakfast offering so I am glad to see that it is being well received by our residential guests. It is also lovely to read that you found the staff so pleasant during your stay. Hopefully we can welcome you back again soon.... More 

London, United Kingdom
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago

Attended my nephews wedding at this hotel yesterday. After tiny problem of not being able to check in before 2pm (wedding also at 2) was solved everything was perfect, from check in to check out everyone did anything & everything to make it a perfect stay, Two weddings on yesterday so extra stress on all concerned. Thankyou to everyone for... More 

Was this review helpful? Yes
Alice W, Front Office Manager at Holiday Inn Milton Keynes East - M1 Jct 14, responded to this review

Thank-you for taking the time to post your comments on Tripadvisor. I am delighted to read that you had such a wonderful time at your nephew’s wedding. We are a very popular wedding venue in the Milton Keynes area and I am glad that you felt the day ran perfectly. I hope we have the opportunity to welcome you back... More 

Halifax, United Kingdom
Level Contributor
31 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Used this hotel whilst visiting a friend in MK. Great price, clean room, OK food and room service. Good shower. Only real downside was a very noisy wedding party with kids seemingly allowed to scream and shout for ages unchecked in the corridor outside my room.

Was this review helpful? Yes
Alice W, Front Office Manager at Holiday Inn Milton Keynes East - M1 Jct 14, responded to this review

Thank-you for taking the time to review your recent stay with us. I am glad that you enjoyed the bedroom, bathroom and food. We are a very popular wedding venue in the area, however there is a manager on duty at all times that are trained to deal with all circumstances. Kind Regards, Alice Wyatt More 

1 review
5 of 5 stars Reviewed 3 weeks ago via mobile

What really stood out for me was the service at this hotel, got chatting to a lad called Andy on the bar staff and really made me feel welcomed on my first night, outstanding customer service from the lad!!

Was this review helpful? Yes
Alice W, Front Office Manager at Holiday Inn Milton Keynes East - M1 Jct 14, responded to this review

Thank-you for taking the time to review your recent stay at the Holiday Inn Milton Keynes East. I am delighted that you enjoyed your stay, most importantly the staff. Andy is relatively new to the team so it is fantastic that he is already being recognised by our guests! I hope we can welcome you back soon. Kind Regards, Alice... More 

Manchester, United Kingdom
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 3 weeks ago

I managed to book this hotel by accident instead of the similarly named express hotel on the other side of the M1. This used to be a "courtyard by Marriott" hotel and had it still been called that I wouldn't have made the mistake to book it. The rooms are tired and show their age despite a facelift (especially in... More 

Was this review helpful? Yes
Alice W, Front Office Manager at Holiday Inn Milton Keynes East - M1 Jct 14, responded to this review

Thank-you for taking the time to post your comments about Holiday Inn Milton Keynes East. Our hotel changed from the Courtyard Marriott to Holiday Inn about five years ago when it was purchased by another company. I am disheartened to read that you found the room tired and that there was disturbance from our central courtyard. We do have a... More 

New York City, New York
Level Contributor
37 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Always clean and nice, we've stayed here twice now and it's very consistent. The rooms are clean but could use some updating. The wifi is free which is good but inconsistent in the room and difficult to stay connected. This could have just been my rooms issue because I don't remember this happening the year before. Front desk staff were... More 

Was this review helpful? Yes
Alice W, Front Office Manager at Holiday Inn Milton Keynes East - M1 Jct 14, responded to this review

Thank-you for reviewing your recent stay at the Holiday Inn Milton Keynes East. I am delighted to read that you found the room comfortable and staff friendly. We will look forward to welcoming you back again next year. Kind Regards, Alice Wyatt More 

Level Contributor
28 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed May 26, 2015

We stayed here for a wedding reception , the room was practical and comfortable. The staff here were good and we enjoyed our stay. Recommend the breakfast here too. The layout of the hotel made for a good wedding venue. Plenty of parking, convenient location for the motorway network.

Was this review helpful? Yes
Alice W, Front Office Manager at Holiday Inn Milton Keynes East - M1 Jct 14, responded to this review

Thank-you for taking the time to review your recent stay with us. We are quite a popular wedding venue and I am delighted that you enjoyed the wedding you attended. I am also pleased that the service ad breakfast were positive elements of your stay. Kind Regards, Alice Wyatt More 

Level Contributor
40 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed May 26, 2015

Easy to find, warm, welcoming and professional staff this is the best Holiday Inn I have experienced. My room was large and very comfortable. The heating/aircon was very effective, and my evening meal was excellent. The car park was large and parking included in the rate, unlike other Holiday Inns where I have had to pay to park my car.... More 

Was this review helpful? Yes
Alice W, Front Office Manager at Holiday Inn Milton Keynes East - M1 Jct 14, responded to this review

Thank-you for your glowing review of your recent stay, it is lovely to hear that we are the best Holiday Inn you have stayed in. I am glad that all elements of your stay from the room to the breakfast and the staff exceeded your expectations. We will look forward to welcome you back on your next visit to Milton... More 

Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed May 24, 2015 via mobile

My wife and I were in the hotel for one night to attend a cousin's wedding. This was held in the hotel. Hotel easy to find even if satnav couldn't, I'd looked it up before going anyway.staff excellent very friendly even late in the evening. Room very good,only tiny groan, no biscuits in room. However, breakfast brilliant. Didn't scrutinise but... More 

Was this review helpful? Yes
Alice W, Front Office Manager at Holiday Inn Milton Keynes East - M1 Jct 14, responded to this review

Thank-you for taking the time for review your recent stay at the Holiday Inn Milton Keynes East, I am delighted to read that you enjoyed your cousin’s wedding! It is fantastic that the service, breakfast and bedroom all met with your expectations. I hope we have the opportunity to welcome you back again soon. Kind Regards, Alice Wyatt More 

Level Contributor
4 reviews
5 of 5 stars Reviewed May 17, 2015

After having driven for many hours, getting lost with the sat nav several times, my parents and I entered the hotel not in the best of spirits. We were welcomed by a lovely woman on reception who dealt with us and explained the location of everything. There was a wedding on and we were assured that if we were disturbed... More 

Was this review helpful? Yes
Alice W, Front Office Manager at Holiday Inn Milton Keynes East - M1 Jct 14, responded to this review

Thank-you for your complimentary review of your recent stay with us. I am thrilled that you were so well looked after by the staff, found the accommodation comfortable and breakfast delicious. We have a relatively new reception team so it is nice to read that they are providing such exemplary service to our guests. We do host a number of... More 

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