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The Royal Hotel

Certificate of Excellence
Palace Pound, Ross-on-Wye HR9 5HZ, England
Hotel amenities
1 room 1 adult
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The Royal Hotel
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772 Reviews from our TripAdvisor Community

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Warwickshire, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

Arrived Friday evening and received a warm welcome. Our room was more than adequate and found the squeaky floor boards added to the fun of a house of that age. Food was superb in a lovely dining room. We had room service Saturday night and nothing was too much trouble. All the staff gave us service with a smile. Hopefully... More 

Helpful?
Thank Christina H
Old_English_Inns99, General Manager at The Royal Hotel, responded to this review

Dear Christina H Thank you so much for this fab review.It is great to know when we have achieved our goal of providing our guests with warm service, great quality food and comfortable accommodation. I will share your feedback with all the team who also send their thanks. We look forward to your next visit. Sally & Matthew More 

Swansea, United Kingdom
Level Contributor
24 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel is conveniently placed within the town but with excellent parking. Our room was very good, although not for the infirm as it was up a narrow windy staircase. The bar area is big but cosy and when we were there was lit by a roaring log fire. The view from the bar terrace looks over the Wye valley... More 

Helpful?
Thank SueandLoz
Old_English_Inns99, General Manager at The Royal Hotel, responded to this review

Dear Both So glad that you enjoyed your stay with us here at The Royal. With the weather at the moment our open fire is a great way for guests to keep warm & cosy whilst enjoying the amazing views our location affords us. You are right about the summer.....you cannot beat sitting on our decking area with a glass... More 

Salford, United Kingdom
Level Contributor
45 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 1 week ago

As I was speaking at a conference in Cardiff, we decided to stay en route. This hotel was the perfect choice! Friendly staff, brilliant room, good food, right in centre of an interesting place. Well worth another visit

Helpful?
Thank ROY C C
Old_English_Inns99, General Manager at The Royal Hotel, responded to this review

Dear Roy Thank you for such a great review. We are all really happy that you enjoyed all aspects of your stay and hope the conference went well. We look forward to your next visit which can hopefully last longer. Sally & Matthew More 

haverfordwest
Level Contributor
18 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

There were 13 of us staying at the Royal for a weekend to celebrate a friends upcoming wedding. We arrived in drive and drabs but at the same time received a warm welcome from Rob at Reception. All our rooms were lovely, warm and comfortable. Very clean in all areas. We ate in the restaurant on our first nights stay... More 

Helpful?
Thank Embezzler
Old_English_Inns99, General Manager at The Royal Hotel, responded to this review

Dear Hen Party We are so glad that you all had a great weekend. It was a pleasure to look after your party. Rob and Paul are both fabulous, we are very lucky to have them and I will ensure they share your lovely feedback. Lots of best wishes for the big day! Sally & Matthew More 

Ross-on-Wye, United Kingdom
Level Contributor
3 reviews
4 of 5 stars Reviewed 1 week ago

We went to a wedding reception on Sat 31 Jan at this hotel. Th food was very good and served HOT. The staff were cheerful and very helpful. Very well organized. The evening event was in the function room which was a tight squeeze but made it very intimate. The buffet was excellent. Limited car parking only draw back.

Helpful?
Thank mblackford2016
Old_English_Inns99, General Manager at The Royal Hotel, responded to this review

Dear Guest We are really glad that everyone enjoyed the day....bride and groom both looked great and we were honoured to host their special day. I will pass all your comments on to the team who worked so hard to ensure everything went to plan. Sally & Matthew More 

Neath Port Talbot, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We absolutely love staying at this hotel. The rooms have beautiful views, the food is lovely and we often take books along and read on the veranda overlooking the river. This is one of the most relaxing hotels we've stayed in and the only one that we repeatedly go back to at least once or twice a year. There are... More 

Helpful?
2 Thank Kristina C
Old_English_Inns99, General Manager at The Royal Hotel, responded to this review

Dear Kristina Thank you for such lovely feedback and its great to know that the Royal is one of your favourite venus to come to for that all important rest time. We are so lucky to hold such a great location. We look forward to your next stay. Sally & Matthew More 

Solihull
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 2 weeks ago

It is so nice to find a hotel that really is as good as people make out! From check in to check out everything was perfect. Full of olde worlde charm and character, spotlessly clean, staff in abundance who go out of their way to help, we could not find fault. The rooms are excellent, could do with king size... More 

Helpful?
3 Thank Neil W
Old_English_Inns99, General Manager at The Royal Hotel, responded to this review

Dear Neil Thank you so much for this fantastic review! So glad that you loved every aspect of your stay and that the team looked after you so well. We hope you will come and stay with us again very soon. Sally & Matthew More 

London, United Kingdom
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Stayed one night in a single room (6) on business. Every detail was perfect. The rooms even have proper keys that work (instead of magnetic cards that don't)! Bar and restaurant also excellent and clearly popular with locals. Highly recommended.

Helpful?
1 Thank tom k
Old_English_Inns99, General Manager at The Royal Hotel, responded to this review

Dear Tom Thank you for this great review....we try to make every stay the perfect one and its good to know when we do achieve our goal. Looking forward to welcoming you again in the future. Sally & Matthew More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

As we're going to Dinner in Ross on Wye we decided to stay over so we could both have a drink! My partner suggested the Royal as he had been to the bar and thought it looked nice. I booked online with a booking site but would recommend you use their website as they offer the same great prices. We... More 

Helpful?
1 Thank Samantha W
Old_English_Inns99, General Manager at The Royal Hotel, responded to this review

Dear Samantha Thank you for choosing to stay with us. Really great to read all your comments which I have shared with all the team. I hope you do return in the summer as really cannot beat enjoying the sun on our outside patio with your favourite tipple. Sally & Matthew More 

Llanelli, United Kingdom
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Stayed here last Saturday and after altering the booking a couple of times over the telephone, the lady was very pleasant and helpful. On arrival , the same lady greeted us at the reception desk and once again extremely helpful and pleasant. Our room was very spacious and had a river view . The room was spotless, the bed extremely... More 

Helpful?
1 Thank dylpencnwc
Old_English_Inns99, General Manager at The Royal Hotel, responded to this review

Dear Guest We are so glad that you enjoyed all aspects of your stay with us here. We are lucky to have such a great team who love looking after our guests. We look forward to seeing you again very soon. Sally & Matthew More 

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