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The Royal Hotel

Certificate of Excellence
Palace Pound, Ross-on-Wye HR9 5HZ, England
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The Royal Hotel
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Ranked #5 of 11 Hotels in Ross-on-Wye
Certificate of Excellence
A recent review
3 of 5 stars reviewed 2 days ago
bmriic London, United Kingdom
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658 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Date | Rating
  • English first
  • German first
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English first
  • All months
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    (186)
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London, United Kingdom
Level Contributor
22 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

And of course no wildebeest either, though for the price, they might have thrown a few in; strangely enough I wasn’t truly expecting any of these; which is the case when one travels to Ross-on-Wye. On the other hand I was expecting a room with a view, and on that account this hotel does not disappoint. Pastoral tranquillity, directly outside... More 

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Portsmouth, United Kingdom
Level Contributor
714 reviews
70 hotel reviews
common_n_hotel_reviews_1bd8 306 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Booked a couple of rooms here both were clean and well maintained. Location of hotel is great with views over the River Wye. Free on site parking although we found this to be full most of the time. Street parking is available nearby. Nice bar area and breakfast / dinning room. Beware if there's a wedding the Dinning room may... More 

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Askam in furness
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Arrived on a Wednesday for a four night break,we were allocated a room in the annexe,the room was very nice and had a balcony overlooking the river and countryside.whilst we there all the staff were attentive and polite and nothing was too much trouble.the food was quite nice and we were enjoying a relaxing break. On the Friday quite a... More 

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Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Stayed at the Royal for three days with family as a base for exploring the surrounding area. Staff very friendly from minute one and room very comfortable complete with very unique squeaky floor! Food options good as usual with any of the Old English Inns we've used and service was certainly quick despite the packed bar and balcony areas. Great... More 

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Ross-on-Wye
Level Contributor
66 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
2 of 5 stars Reviewed 1 week ago

Having a young family we don't get out that often but my wife and I had a chance of a night out with a couple of our friends so we went for a curry in town then up to the Royal to watch the sunset and enjoy the view. We had drinks and dessert on the veranda and it was... More 

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Old_English_Inns99, General Manager at The Royal Hotel, responded to this review

Dear Guest Thank you for taking the time to comment on your recent visit. We were extremely concerned to read your comments and would ask that you contact us direct on 6504@greeneking.co.uk to discuss this further as this is certainly not the way our team are trained to look after our guests and we would like to be able to... More 

Winchester, United Kingdom
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed 1 week ago

Access to the new block of bedrooms is through the main reception room/conference room which makes it awkward and possibly embarrassing. Bedroom was comfortable but not particularly clean. No brush was available to clean the toilet in the en-suite and we were told this was for health and safety reasons. Restaurant food was good and the service was good. The... More 

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Old_English_Inns99, General Manager at The Royal Hotel, responded to this review

Dear Guest Thank you for reviewing your recent stay with us here at The Royal. It is good to know that you were happy with the food and service you experienced during your stay. Our annex wing can be accessed through the bar, which is the shortest route, but can also be reached through the main hotel staircase too. Reception... More 

Worcestershire, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Lovely hotel with outstanding views and very friendly staff. Great bar area and excellent breakfast. Really nice and comfortable rooms, only as with all old buildings the floorboards were incredibly creaky. Beautiful Hotel all round and would definitely stay again.

Was this review helpful? Yes 1
Old_English_Inns99, General Manager at The Royal Hotel, responded to this review

Dear Jo Thank you for leaving this lovely review. We are so pleased that you enjoyed your time with us and that you were happy with all aspects of your stay. Please come and see us again soon. Sally & Matthew More 

england
Level Contributor
33 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

The Royal situated in the town centre offers largish rooms with good sized en suite. From our room on 3rd floor we had a fantastic view across the Wye Valley, which is also shared by the restaurant/bar decking area. Food was good, with excellent value offers during weekdays. Really enjoyed our 2 night stay.

Was this review helpful? Yes
Old_English_Inns99, General Manager at The Royal Hotel, responded to this review

Dear Guest We are so glad that you enjoyed your two night stay with us here at The Royal. Our rooms that benefit from great views over the Wye are certainly worth that little bit extra. Please come and stay again soon. Thank you for sharing your feedback. Sally & Matthew More 

Level Contributor
41 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
4 of 5 stars Reviewed 1 week ago

With one of the best views in Britain from its terrace, along with cosy, well-equipped and pleasantly old-fashioned rooms, The Royal is a cut above mostly more expensive hotel rooms in Ross some of which even charge extra for WiFi. I remember being a local here in the seventies, and it has the same atmosphere today. Draught beer choices are... More 

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Old_English_Inns99, General Manager at The Royal Hotel, responded to this review

Dear Guest We are so glad that you revisited us again and that the things you love about the Royal are still the same. We are so lucky to have the location and venue that we do and will never take this for granted. Thank you for your lovely comments regards the team and beer offer, both of which are... More 

Snettisham, United Kingdom
1 review
5 of 5 stars Reviewed 2 weeks ago

All the staff at The Royal were so good at making guests feel welcome especially Alison one of the breakfast waitresses and one of the lady manageresses who undertook a busy Saturday evening restaurant with ease and professionalism. The view of the Wye Valley was to die for. Absolutely amazing.

Was this review helpful? Yes
Old_English_Inns99, General Manager at The Royal Hotel, responded to this review

Dear Guest Thank you for leaving this lovely review of your recent stay with us. We are so happy that you enjoyed the whole experience and we will share your feedback with all the team. We look forward to welcoming you again soon. Sally & Matthew More 

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