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The Royal Hotel

Certificate of Excellence
Palace Pound, Ross-on-Wye HR9 5HZ, England
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The Royal Hotel
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Ranked #5 of 12 Hotels in Ross-on-Wye
Certificate of Excellence
A recent review
5 of 5 stars reviewed yesterday
sarahsChepstow chepstow
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674 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (206)
Date | Rating
  • English first
  • German first
  • Swedish first
  • Any
English first
  • All months
    (674)
  • Mar-May only
    (186)
  • Jun-Aug only
    (180)
  • Sep-Nov only
    (156)
  • Dec-Feb only
    (152)
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chepstow
Level Contributor
3 reviews
5 of 5 stars Reviewed yesterday NEW

I booked a night away as a surprise for my husband for our 10th wedding anniversary and also his birthday . We stayed on the 24th July and I can honestly say I couldn't have asked for a better hotel ,from the moment I contacted Sally the manager to help arrange it all to the moment we left ,it was... More 

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Reading, United Kingdom
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed yesterday NEW

This was a really good hotel. The rooms were spacious and well presented. The staff were very helpful. The food was descent and the bar is nice with a fantastic view over the river and surrounding area. The town itself is small so won't take long to walk through it but the surrounding area is pretty and is good for... More 

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Bristol
Level Contributor
87 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Just returned from another weekend at our favourite hotel. We arrived on a very wet Friday afternoon to be greeted by sally who gave us a very warm welcome and a Hassel free check in. We had room number one which was In excellent order very clean and the flowers I had arranged for our anniversary were present and correct.... More 

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Old_English_Inns99, General Manager at The Royal Hotel, responded to this review

Dear Nick It was lovely being able to welcome you both again and to help to ensure your weekend was as special as possible. All the team thank you for your lovely feedback. We too look forward to seeing you again in November. Sally & Matthew More 

Cardiff
Level Contributor
34 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

My wife and I stayed the night at the Royal Hotel after a visit to the Three Choirs Vineyard which is near bye. I booked a superior room and was delighted with what we were given. The large en-suite room, with views over the river Wye, contained a stylish large bed, which was very comfortable, a sofa, table and widescreen... More 

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Old_English_Inns99, General Manager at The Royal Hotel, responded to this review

Dear Guest We are really glad that you enjoyed your one night stay with us. Our superior rooms are delightful, oozing character, well proportioned and boast amazing views of the Wye valley, a delightful picture to wake up to! Good to know you enjoyed our breakfast offering too. Hopefully you will be able to stay longer next time. Many thanks... More 

North Yorkshire, United Kingdom
Level Contributor
91 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

On arrival check in was quick and efficient. The room - i was in the annexed rooms - was clean, relatively large and comfortable. The bar area was large, friendly and on this occasion busy. We ate in the restaurant and the food was good sized, well cooked and very tasty. Would definately recommend the meat pie if you are... More 

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Old_English_Inns99, General Manager at The Royal Hotel, responded to this review

Dear Ross Thank you for reviewing your recent visit to The Royal. It is great to read that you were happy with the location and with the standard of accommodation you received. We are lucky to have such a comfortable bar, well positioned patio area with amazing views over the Wye valley as well as our large restaurant area. We... More 

Gloucester, United Kingdom
Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 stars Reviewed 1 week ago

This is our second visit each time the room and view has been great gardens also close to park and near church very attractive. The town of Ross on Wye is only a short walk. Food is good value for money and this visit excellent taste presentation taste and quality. Service was also very good with a special mention of... More 

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Old_English_Inns99, General Manager at The Royal Hotel, responded to this review

Dear Denise Thank you for this great review. We are really glad that you enjoyed your second visit to us and that you were happy with both the food quality and service you received. Paul does go that extra mile, day in day out and we are very lucky to have him on board. Please come and stay again soon.... More 

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Lovely spacious room, very comfortable, clean and nicely decorated. Had a lovely view from the room and having a room with a balcony was great. Meals were lovely and were very accommodating of our dietary requirements both in the evening and at breakfast. Staff were friendly and helpful. Really nice seating area outside, again with a wonderful view. We stayed... More 

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Old_English_Inns99, General Manager at The Royal Hotel, responded to this review

Dear Claire We are so happy that your stay with us was a great one. We possess an enviable location with great views but really want our guests to leave with great memories of the team and the food as well. We look forward to seeing you again soon we hope. Sally & Matthew More 

Lancaster, United Kingdom
Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We really enjoyed our stay at the Royal, staff were very friendly, service was good and the views were spectacular. The food came amazingly quickley and was very good value for money. Ross itself is a picturesque town with some lovely walks by the river. I would thoroughly recommend this hotel and would love to return soon.

Was this review helpful? Yes
Old_English_Inns99, General Manager at The Royal Hotel, responded to this review

Dear Mandy Really happy to read that you enjoyed your stay with us and that both service and food quality as well as location lived up to your expectations. We hope to be able to welcome you again in the future. Many thanks Sally & Matthew More 

A TripAdvisor Member
5 of 5 stars Reviewed 2 weeks ago

I had the opportunity to stay here on a work trip to Wales. What a gorgeous view! The room was clean and spacious. The bed with its collection of pillows, was like sleeping on a cloud. Did I mention the view? The room had a balcony overlooking the pub garden. I couldn't hear a sound even though theRe were loads... More 

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Old_English_Inns99, General Manager at The Royal Hotel, responded to this review

Dear Guest Wow thank you for this awesome review! It is great to know when a guest has thoroughly enjoyed their time with us. It means that we are on the right track. Please come and stay again soon, we look forward to having you back. Sally & Matthew More 

Nantwich, United Kingdom
Level Contributor
69 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

We have stayed here a few times both before and after the refurbishment which really made a difference.The location is perfect overlooking the famous "horseshoe bend "- This time we brought our little dog so stayed on the ground floor but the room was a good size with a Juliette balcony overlooking the garden area.The evening meals and breakfasts were... More 

Was this review helpful? Yes 1
Old_English_Inns99, General Manager at The Royal Hotel, responded to this review

Dear Guest We are pleased that you enjoyed your weekend with us and that you enjoyed both dinner & breakfast. The refurbishment has indeed made a huge difference. Our prospect wing rooms are lovely and our dog friendly rooms are so popular, often being booked up weeks in advance. We look forward to welcoming you again in the future. Sally... More 

Hotel Review Summarization

What travelers say

  • River Wye(4)
  • Car park(3)
  • Little tired(3)
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