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All 11 Ross-on-Wye hotels

The Royal Hotel

3.0 of 5 Hotel   |   Palace Pound, Ross-on-Wye HR9 5HZ, England
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The Royal Hotel
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69%
Ranked #7 of 11 hotels in Ross-on-Wye
A recent review
4 of 5 stars reviewed yesterday
mek1963 midlands
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493 people have reviewed this hotel

Traveler rating
    131
    202
    97
    36
    27
See reviews for
42
303
9
29
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (147)
Date | Rating
  • English first
  • German first
  • Swedish first
  • Any
English first
midlands
Contributor
11 reviews 11 reviews
10 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed yesterday NEW

Stayed for 2 nights at the Royal and was most impressed. Its has recently been refurbished to a high standard, we opted for a superior room and it was amazing with a fantastic view. The weather during our stay was great so we were able to take advantage of sitting out on the terrace with fantastic views across the Wye... More

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Ross-on-Wye, United Kingdom
Top Contributor
60 reviews 60 reviews
21 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

My husband and I have just been to The Royal for a meal. Very good value and delicious food. All the staff were friendly, pleasant and helpful. We chatted to another couple staying 2 nights and they were full of praise for the room they were staying in. The view from the hotel is superb and there is plenty of... More

Was this review helpful? Yes
Old_English_Inns99, General Manager at The Royal Hotel, responded to this review

Dear Caroline Thank you for your sharing your thoughts on your recent visit to the Royal. We are really happy to hear that you enjoyed the food, service and our great location. Great to hear that residents of the hotel were happy with their room too....the refurbishment has certainly brought this fabulous building to life and we will ensure that... More

Liverpool, United Kingdom
Reviewer
4 reviews 4 reviews
5 of 5 stars Reviewed 1 week ago NEW

Spent two nights there sat and sun with my wife and was extremely impressed by the hotel facilities and staff.without exception,all staff were courteous and friendly. Ate in the bar on saturday, I had lasagne and wife had gammon,both very nice. Breakfast was very nice,one slight negative was on the first morning the waitress who seated us and took our... More

Was this review helpful? Yes
Old_English_Inns99, General Manager at The Royal Hotel, responded to this review

Dear Guest Thank you for this lovely review. So pleased that all the team made you feel welcome and that you were happy with the food quality. Please accept our apologies for the confusion at breakfast...we have a new breakfast team and we are all working hard to achieve a smooth service. It is really great to read that you... More

London, United Kingdom
Top Contributor
299 reviews 299 reviews
227 hotel reviews
307 helpful votes 307 helpful votes
4 of 5 stars Reviewed 1 week ago

This hotel is right in the centre of town and overlooking the river. Friendly reception staff. However when we asked if they had a room that wAsnt on the 2nd floor up very steep steps, they gave us an alternative one across the corridor from the first. OK it was huge but just as difficult to climb to. The bed... More

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Old_English_Inns99, General Manager at The Royal Hotel, responded to this review

Dear Guest Thank you for your recent overall positive review. We recommend that all guests with special requests such as first floor rooms always ring ahead so that we can do our upmost to allocate the most suitable room in advance. Also it is always worth informing the team if something in the room is not quite right as we... More

Manchester, New Hampshire
1 review
1 of 5 stars Reviewed 1 week ago

I was booked into this hotel for two nights, each morning woken at 5.30 am by council street cleaning machine complete with flashing lights and reversing alarm. Road goes around hotel. This is after requesting a quiet room !!!!!! Secondly both mornings the breakfast was meagre, each day the sausage was inedible as it was uncooked in the centre. Thirdly... More

Was this review helpful? Yes 1
Old_English_Inns99, General Manager at The Royal Hotel, responded to this review

Dear Guest Having read your review I would like to point out the following; 1) Your company booked your room for you and they paid for a single room. No request for a quiet room was made by them and as all our single rooms are located in one side of the hotel they would all experience the same noise... More

Hereford, England, United Kingdom
Contributor
11 reviews 11 reviews
5 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 1 week ago

I have eaten at this hotel on a few occasions. But, they have upped their game. The newly refurbished hotel is swish and the staff are charming and helpful . The food is excellent. If you can sit outside when weather allows you will adore the panoramic views of the horseshoe bend of the river wye. I recommend a visit.

Was this review helpful? Yes 1
Old_English_Inns99, General Manager at The Royal Hotel, responded to this review

Dear Angela Thank you for your lovely review. Since re opening we have focused on service standards and food quality wanting to match the quality of the environment we now have. We are so glad you enjoy coming to us and look forward to your next visit. Sally & Matthew More

UK
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 2 weeks ago

We drove to Ross-on-Wye for a day out. We were surprised to find we could have four hours free parking on the road up to the town. Above the road was the Royal Hotel with views over the surrounding countryside and a terrace where lunch could be served but too cold for us on that day. The hotel looked busy,... More

Was this review helpful? Yes
Old_English_Inns99, General Manager at The Royal Hotel, responded to this review

Dear Guest Thank you for your recent review. We are glad that you enjoyed your day in Ross and that you were happy with the quality and value that we offer. When you are next in the area please visit us again. Sally & Matthew More

London, United Kingdom
Contributor
14 reviews 14 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Only popped in for some Drinks so can’t comment on the food/ the hotel but from what I saw I was impressed. The view is great, lovely big beer garden- prices seemed reasonable too. Perfect place to spend a Summer’s evening and I hope to return.

Was this review helpful? Yes 1
Old_English_Inns99, General Manager at The Royal Hotel, responded to this review

Dear Guest We totally agree with you....we are the perfect location for a summer night's drink! We are so lucky to have the prime spot in Ross On Wye with the stunning views from our outside patio area. Come back soon and hopefully have time to dine with us too. Sally & Matthew More

Cardiff, United Kingdom
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

Booked as a last minute overnight stay with my wife,just an all round fab hotel, great location and stunning views,we stayed in the pickwick suite,which was a stunning room with ensuite bath and shower,the room was spotless and full of light, the staff were polite,helpful and very friendly We had an evening meal and sat outside with stunning views of... More

Was this review helpful? Yes 3
Old_English_Inns99, General Manager at The Royal Hotel, responded to this review

Dear Guest It was really great to read how much you enjoyed your recent stay with us at The Royal. Your comments regarding location, team and food quality are very welcome. We hope that you will choose us again on your next visit to Ross. Sally & Matthew More

West Midlands
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My partner and I have just returned from a 3 night stay at The Royal. We had a deluxe room with river views and it was superb! The staff were friendly, the food was good and the terrace bar really adds that something a little extra to the hotel. Unfortunately, the only downsides were it was quite noisy due to... More

Was this review helpful? Yes
Old_English_Inns99, General Manager at The Royal Hotel, responded to this review

Dear Guest Thank you for your kind review. We are so glad that many things about your stay were positive. I can only apologise for the delay you experienced at dinner on the one evening. As we are a grade two listed building we do experience creaky floorboards in certain rooms, some would say it is apart of the building's... More

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Additional Information about The Royal Hotel

Address: Palace Pound, Ross-on-Wye HR9 5HZ, England
Location: United Kingdom > England > Herefordshire > Ross-on-Wye
Price Range (Based on Average Rates): $
Hotel Class:3 star — The Royal Hotel 3*
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Also Known As:
Royal Hotel Ross On Wye
Royal Ross On Wye
The Royal Hotel Ross-On-Wye, Herefordshire

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