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Ross-on-Wye

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Hotel class 3.0 of 5
Palace Pound, Ross-on-Wye HR9 5HZ, England
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Best fare found from Dallas to Birmingham: $733

Reviews you can trust

67% Recommend
3.5 of 5 stars 67 reviews
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By trip type
All (67)
[ Date ] [ Rating ]
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3 of 5 stars
caznsteve   4 contributions
Oxford England
Dec 14, 2009 | Trip type: Couples

My husband and I stayed here for a weekend break and had a good time.The hotel had already pre-warned us that there were Christmas parties whilst we were staying so when we went to bed just above the disco it wasnt a suprise to listen to "I wish it could be Christmas" as we settled down. The first night was... more

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4 of 5 stars
Eltel6   63 contributions
London
Dec 2, 2009 | Trip type: Solo travel

I booked a last minute stay here through their website and got an absolute bargain. An old coaching inn, I think 17th century in parts, so it has lots of old fashioned character. My room was enormous and really lovely and cozy, with beamed ceilings, comfy armchairs and a huge, wonderful bed. They've clearly made an effort to upgrade and... more

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4 of 5 stars
vodkavodka   5 contributions
Bournemouth
Dec 1, 2009 | Trip type: Couples

Stayed at the Royal this past weekend for my boyfriends birthday on 28th to 30th November on a Sun Newspaper offer so paid £19 per room per night B&B. We had a lovely time and are confused by some of the negative comments we have seen on trip advisor and will be recommending this hotel to others even at the... more

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3 of 5 stars
Degu84   1 contribution
South West
Nov 22, 2009 | Trip type: Couples

We stayed at the Royal for one night on the 21st Nov as we were going to a wedding in Ross on Wye. The room was very nice, basic, smart and clean and just what we needed; the hotel also appeared clean and we had no problems with the hotel at all. Just a shame about the general attitude of... more

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5 of 5 stars
Crystal58   11 contributions
Manchester
Nov 2, 2009 | Trip type: Couples

This was real value for money booked via Trip Advisor. If you want US style, cold, standard smartness of a hotel chain then look elsewhere. If you want charm, location, genuinely friendly staff and great meals then this is the place for you. From a trouble free fast check-in to the efficient check-out all the staff were friendly and professional.... more

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5 of 5 stars
bimbo62   1 contribution
portsmouth
Oct 30, 2009 | Trip type: Couples

I fail to see why anyone should see fit too complain about this hotel,unless they are very sad,and had nothing better to do with there time.Myself and my partner did visit the Royal with the special offer from the Sun news paper,how ever would have been as happy if we had been there under different circumstances and had paid full... more

Never again
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1 of 5 stars
TreacleWestYorkshire   3 contributions
West Yorkshire
Oct 23, 2009 | Trip type: Couples

Very good location. Nice-looking building outside. Inside shabby, could be wonderful, but needs serious updating. Poorly maintained, and reception staff seem to be left to pick up the flack when things go wrong. When we were there, there was a flood in our bathroom (the cold water was off, and when my husband turned the tap full on it came... more

Management response from
Jack Steer, General Manager

Once again may I offer my sincerest apologies for the tap that broke in your husbands hand, and for the fact that the telephone was faulty. The telephone is not something that we check on a daily basis, but this has now been added to the housekeepers daily room check list. Thanks. Andrew

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4 of 5 stars
Seashell5   1 contribution
South Wales
Oct 19, 2009 | Trip type: Couples

Just come back from a lovely stay at the Royal hotel, we book last minute so were only able to have a standard double room which was very nice but would pay the extra to upgrade as we overlooked the car park and the bathroom needed updating - otherwise lovely, very clean, everything you would need for an enjoyable stay... more

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3 of 5 stars
BradfordAlex   6 contributions
Bradford
Oct 3, 2009 | Trip type: Couples

First the good ! Location is fabulous, views are wonderful and Ross on Wye is a lovely market town with some great individual shops, cafes and pubs. Bad ! well to be fair the not so bad, the Hotel is slightly shabby and needs some attention it could be out of this world with abit of upkeep, the rooms are... more

Management response from
Jack Steer, Manager

Thank you for visiting The Royal and our Area of Outstanding Natural Beauty. I'm pleased that you enjoyed our wonderful breakfasts and abundance of hot water and hope that on your next visit you will see the fruits of our labour as we commence our winter maintenance programme after a long and successful summer season. May I take this opportunity...

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4 of 5 stars
bebbieShropshire   3 contributions
shropshire
Sep 29, 2009 | Trip type: Couples
1
person found this review helpful

My husband and I, together with my mother and her partner stayed at the Royal for two nights. Our rooms were impressive. More spacious than many we had stayed in, clean, well equipped, with beautiful riverside views. The staff were very polite and hard working. Food was of a good standard, but couldn't be described as outstanding. One thing has... more

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The Royal Hotel Also Known As

  • Royal Hotel Ross On Wye
  • Royal Ross On Wye
Address: Palace Pound, Ross-on-Wye HR9 5HZ, England