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All 11 Ross-on-Wye hotels

The Royal Hotel

3.0 of 5 Hotel   |   Palace Pound, Ross-on-Wye HR9 5HZ, England
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The Royal Hotel
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Ranked #7 of 11 Hotels in Ross-on-Wye
A recent review
5 of 5 stars reviewed 2 days ago
John D Liverpool, United Kingdom
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518 reviews from our community

Traveler rating
    147
    212
    98
    34
    27
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48
319
9
30
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Liverpool, United Kingdom
Contributor
15 reviews 15 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Booked hotel on a 2 night deal. Great location. Queen Vic and Charles Dickens have stayed there. Great views from the patio and around a corner you are in the heart of Ross! Local people are v friendly. Staff also very friendly and helpful. Hotel and rooms very clean, good bathroom shower and bath. Lovely meal at dinner and breakfasts... More

Was this review helpful? Yes
Perth, Australia
Top Contributor
69 reviews 69 reviews
22 hotel reviews
59 helpful votes 59 helpful votes
4 of 5 stars Reviewed 4 days ago NEW via mobile

We stopped in for lunch here and found the food to be above average and the prices more than acceptable. What really impressed both my wife and I was the way that the staff dealt with two particularly difficult customers. The two people in question behaved like spoilt children and repeatedly complained about the fact that they were hungry and... More

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Roseville, California
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Enjoyed the afternoon sitting on the patio having tea... nice service, helpful in ordering what we wanted. The service was great, BUT the view was amazing. Excellent way to enjoy a sunny afternoon in the Wye valley.

Was this review helpful? Yes 1
Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

Visited the hotel for one night. Room was lovely and big. Well worth the money. Views out of 2 windows and seating area to so was very impressed by the room. The only problem, as stated in a previous review was the noise from what I guess is the heating system. This went on all through the night! A constant... More

Was this review helpful? Yes 2
Ross-on-Wye, United Kingdom
Senior Contributor
28 reviews 28 reviews
10 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago

Sally, Matt and the team we had a fantastic Sunday lunch with you all after the Remembrance Day service at St Mary's. We hadn't booked but were shown immediately to a perfect table in the gorgeous newly refurbished dining room. The service was clean, professional, friendly and warm and the food was unexpectedly delicious. I haven't eaten in the hotel... More

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Kenilworth, United Kingdom
1 review
4 of 5 stars Reviewed 2 weeks ago

No problem booking using vouchers. Paid £10 extra per night for large room (number 42) on top floor with a view over countryside and river. Comfy bed and 2 armchairs to relax in. Everywhere newly renovated so clean and modern. Good selection on breakfast buffet but cooked breakfast a bit hit and miss - bacon dried out, poached eggs hard... More

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Old_English_Inns99, General Manager at The Royal Hotel, responded to this review

Dear Guest We are glad that you enjoyed your stay. The Tesco vouchers are very popular and its a great way to book a relaxing break. Our new menu is proving very popular with guests as is the two for £10.99 offer that we are continuing to run. I have shared your comments regarding breakfast with the kitchen team and... More

greasby
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We booked this hotel for 3 nights via their central booking web site. On arrival we were greeted very warmly by the young man on reception who very efficiently booked us in and gave directions to our room. The room was medium size but adequate for 2 people Tea and coffee making facilities were provided to-gether with biscuits. The room... More

Was this review helpful? Yes 1
Old_English_Inns99, General Manager at The Royal Hotel, responded to this review

Dear Guest Thank you for your review. We are glad that you enjoyed your stay and that you were happy with the food quality, service and the standard of the accommodation you experienced. Our beds are so comfortable and guests regularly comment on what a good nights sleep they have had. I apologise that breakfast was disturbed on the third... More

Bristol
Top Contributor
68 reviews 68 reviews
23 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Another excellent weekend! I have reviewed the Royal a few times and I am glad to say it is just as good as ever. The staff are great food very good and rooms comfortable and clean. The only problem we had was with the room being very hot at night but apart from that you won't find a more relaxing... More

Was this review helpful? Yes
Old_English_Inns99, General Manager at The Royal Hotel, responded to this review

Dear Guest Great to see you returning to us again and again! We hope that we can continue to maintain our high standards of service to ensure that we keep our regular guests. With the continuing mild weather we are struggling to maintain a balance with the heating but will continue to tweak until we get it right. Many thanks... More

Swansea, United Kingdom
Senior Contributor
29 reviews 29 reviews
14 hotel reviews
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We only stayed here for 1 night but the rooms were comfortable and well presented with a very comfortable bed and nice shower! Easy to find, close to town and a private car park. Breakfast was also nice with lots of options! Good value, would stay here again.

Was this review helpful? Yes 1
Old_English_Inns99, General Manager at The Royal Hotel, responded to this review

Dear Guest Thank you for your recent review. It is good to know that you were happy with all aspects of your stay and we do hope that you choose us again and hopefully stay longer next time you are in the area. Sally & Matthew More

Derby, United Kingdom
Reviewer
5 reviews 5 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Just spent a couple of nights here after reading about it's recent refurbishment. The public areas have been tastefully done and our room (27) was lovely with an excellent view over the river. Every member of staff we had dealings with was friendly, cheerful and very professional. Service in the bar and restaurant was super and the food (whilst not... More

Was this review helpful? Yes 1
Old_English_Inns99, General Manager at The Royal Hotel, responded to this review

Dear Don So glad that you enjoyed your stay. Room 27 is one of our favourite rooms as it was completely refurbished during our recent make over and the view from this room is breath taking. Our team's number one priority is the guest and I'm so glad this came across to you. We all look forward to welcoming you... More

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Additional Information about The Royal Hotel

Address: Palace Pound, Ross-on-Wye HR9 5HZ, England
Location: United Kingdom > England > Herefordshire > Ross-on-Wye
Price Range (Based on Average Rates): $
Hotel Class:3 star — The Royal Hotel 3*
Number of rooms: 42
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Also Known As:
Royal Hotel Ross On Wye
Royal Ross On Wye
The Royal Hotel Ross-On-Wye, Herefordshire

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