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The Royal Hotel

Palace Pound, Ross-on-Wye HR9 5HZ, England
Hotel amenities
The Royal Hotel
Best prices for: 1 room 1 guest
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Ranked #7 of 11 Hotels in Ross-on-Wye
A recent review
4 of 5 stars reviewed yesterday
PaulSomewhere Solihull, England
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583 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Solihull, England
Senior Contributor
47 reviews 47 reviews
27 hotel reviews
31 helpful votes 31 helpful votes
4 of 5 stars Reviewed yesterday NEW

Stayed here for two nights on a golf trip. Staff were very good to us and the spacious room was kept clean. They have a decent sized bar which gets quite full in the evening with a nice atmosphere. The full breakfast was tasty, served with plenty of tea and coffee. An enjoyable stay.

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Hampshire, England
Contributor
12 reviews 12 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 2 days ago NEW via mobile

Stayed here for a long week-end. The views from the room were fabulous, breathtaking even. The room was well-appointed((Room 24). The furniture was of a high quality, the room however, would have benefited with the addition of some drawer space for smalls, t-shirts etc. The staff were pleasant, friendly and helpful. Sally, in reception was great. Breakfast was fresh, lots... More 

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Brookmans Park, United Kingdom
Contributor
12 reviews 12 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Arrived yesterday afternoon after a gruelling walking few days. We found the hotel to be beautifully refurbished and were greeted by very efficient friendly staff in reception , bar and restaurant. The views were wonderful as was the value of the food and wine at dinner. One small issue was the madness of breakfast. 3 staff would be a necessity... More 

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Swansea
Top Contributor
91 reviews 91 reviews
34 hotel reviews
72 helpful votes 72 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

we came back because of the meal deals and the location. excellent room bt no parking due to rugby and we couldnt get the advertised 2 for £10.99 meals as advertised proudly on the hotel walls as it was a weekend even though our last stay was also a weekend..no mention on poster about restrictions so not very pleased,we went... More 

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Bristol, United Kingdom
2 reviews
5 of 5 stars Reviewed 5 days ago NEW

We have stayed here before but it has recently had a makeover which hasn't taken away its original charm. The staff are really welcoming and friendly and the rooms are clean and comfortable. Our room had a balcony overlooking the best views you would ever need. The food in the dining area is well priced and good within a lovely... More 

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Exmouth, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

Very pleasant, friendly and helpful staff. Many thanks to the receptionist for recommending and printing off walks for us. A pleasant buzz about the hotel. Well situated for the town and river. Lovely views from the bar towards the river. Bedroom recently decorated to a high standard. Hotel warm on a very cold week-end. Food good and particularly enjoyed the... More 

Was this review helpful? Yes 1
Old_English_Inns99, General Manager at The Royal Hotel, responded to this review

Dear John T Thank you for leaving this review for The Royal. So glad that you enjoyed your time with us here. It was my pleasure helping with walk suggestions....there are so many lovely walks in and around Ross. We hope that you will be able to return soon when hopefully the sun will be shining! Sally & Matthew More 

Preston, United Kingdom
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

This was our first visit to the Royal but certainly not the last!! From the lovely welcome on arrival, the Beautiful room with River view which was spotless!! I really can not praise the staff enough, we never walked past one member of staff without getting a cheery hello or good morning. The Domestic's were so lovely it's the cleanest... More 

Was this review helpful? Yes 3
Old_English_Inns99, General Manager at The Royal Hotel, responded to this review

Dear Guests The entire team send their thanks to you both for this lovely review. All our team work so hard to ensure that every guest is looked after really well and it is so rewarding to receive feedback which shows we are succeeding in our goal. We are so glad that you loved the rooms and the food. Please... More 

Bristol
Top Contributor
74 reviews 74 reviews
26 hotel reviews
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed 1 week ago

I have just returned from a stay at my favourite hotel and yes I have reviewed it a few times before but I will do it again. I contacted the central reservations team to see if their were any offers about and £67 for two nights B&B for two people was something I could not turn down. I was greeted... More 

Was this review helpful? Yes 1
Old_English_Inns99, General Manager at The Royal Hotel, responded to this review

Dear Nick Thank you for leaving this lovely review. We love seeing our regular guests return to stay with us. The Royal is a special location and its good to know that you feel the team and the food quality are matching its expectations. Please come and stay again very soon. Kind regards Sally, Matt, Bryan & the team More 

Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed in room 17 which has amazing views of the River . The room was superb and very comfortable . We ended up eating both lunch and evening dinner here and both were excellent . A wonderful relaxing place to stay . Well done the royal, we had an amazing stay

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Old_English_Inns99, General Manager at The Royal Hotel, responded to this review

Dear Faye Thank you for leaving this lovely review. Room 17 is a firm favourite with its amazing views and spacious feel. It is so rewarding to know that we are getting it right with our food quality.....I have shared your comments with all our kitchen team. Please come and visit again soon. Sally & Matthew More 

Chesterfield
Reviewer
4 reviews 4 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 2 weeks ago

A smile makes all the difference,Upon arrival at the Royal the first thing we received was a very warm welcome topped off with a friendly smile.The whole staff team that we met were all extremely polite and friendly.The room we stayed in with our dog was much more than we expected and spotlessly clean. The meals in the restaurant were... More 

Was this review helpful? Yes 1
Old_English_Inns99, General Manager at The Royal Hotel, responded to this review

Dear Roynju We are so glad that you enjoyed your stay with us so much. We are firm believers that making our guests feel welcomed is our top priority and its great to know we succeeded during your visit. I have shared your lovely feedback with all the team. It's great to see that you are already planning to return....look... More 

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