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The Royal Hotel

Certificate of Excellence
Palace Pound, Ross-on-Wye HR9 5HZ, England
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The Royal Hotel
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Ranked #6 of 11 Hotels in Ross-on-Wye
Certificate of Excellence
A recent review
5 of 5 stars reviewed 2 days ago
shirley s
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636 Reviews from our TripAdvisor Community

Traveler rating
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    101
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62
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (197)
Date | Rating
  • English first
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English first
  • All months
    (636)
  • Mar-May only
    (186)
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    (142)
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    (156)
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    (152)
All months
2 reviews
5 of 5 stars Reviewed 2 days ago NEW

We stayed for 2 nights last week and enjoyed our stay very much. The staff on reception were very friendly, as were the hard working maids and the restaurant/ Bar staff. We ate in the Hotel as the meals were of excellent quality and value. Breakfast was exceptional and was served by very helpful, pleasant, smiling faces.... The Hotel was... More 

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Paisley, Scotland
Top Contributor
255 reviews 255 reviews
45 hotel reviews
125 helpful votes 125 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Travelling en route from Scotland, on our annual visit to Cornwall, we spent two overnights in Gloucester and one afternoon ventured into Wales. On our way back from Abergavenny we called into Ross-on-Wye for dinner and a local recommended The Royal. The Bar staff were very welcoming and we thoroughly enjoyed our meals and also the view of the valley... More 

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Old_English_Inns99, General Manager at The Royal Hotel, responded to this review

Dear Guest Thank you for these positive comments regarding your first visit to the Royal. It is very rewarding to learn that locals are recommending us to visitors to the area as word of mouth is so key to cementing our growing reputation. Please do come and stay with us overnight next time. Sally & Matthew More 

Northampton, United Kingdom
1 review
5 of 5 stars Reviewed 6 days ago NEW

Excellent hotel, rooms were large, very clean and nicely decorated with excellent views of the river from rooms 15 & 16. Food was a very good standard. Staff were helpful and friendly, especially the waiter who looked after us with fresh pastries at breakfast :-) .Would thoroughly recommend this hotel to others.

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Old_English_Inns99, General Manager at The Royal Hotel, responded to this review

Dear Christine Thank you for this lovely review. We are so pleased that you all enjoyed your stay and were happy with your rooms and with the service the team provided. Please come and see us again very soon. Sally & Matthew More 

Barnstaple, United Kingdom
Contributor
11 reviews 11 reviews
5 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago NEW

Nice hotel. So popular with the locals that I couldn't get a car parking space and ate elsewhere. Despite this nice hotel. Clean comfy. Ideal location for the town. Great view as the hotel overlooks the river which is why, as it was sunny, it was packed.

Was this review helpful? Yes 1
Old_English_Inns99, General Manager at The Royal Hotel, responded to this review

Dear Guest Thank you for your review of your recent stay with us. Our location and our amazing views of the Wye valley are a big pull with locals and tourists visiting the area alike. We are very sorry that we were unable to accommodate you for dinner on this occasion. Should you stay with us again and we do... More 

Salisbury, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

The Hotel staff most helpfull. Now the decor has been done it is very pleasing. Food and service very good, also very clean.. I am sorry there is nothing else I can wright. Only that we were very happy with our stay.

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Old_English_Inns99, General Manager at The Royal Hotel, responded to this review

Dear Guest Thank you for taking the time to share your thoughts on your recent stay with us. Really rewarding to read your positive comments and good to know that you like our new look post refurbishment. Hope to see you again very soon. Sally & Matthew More 

Leighton Buzzard, United Kingdom
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

Lovely clean rooms. Plenty of room in the bedroom, bathroom was a little small. A good breakfast freshly cooked. Wonderful views from all round the hotel. Try an avoid a room on the first floor as its level with the garden for the bar.

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Old_English_Inns99, General Manager at The Royal Hotel, responded to this review

Dear Guest Thank you for reviewing your recent stay with us. We are really glad that you were happy with your accommodation and enjoyed our breakfast offer. We hope you will choose to stay with us again in the future. Sally & Matthew More 

Hertfordshire, United Kingdom
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

This hotel is in a fabulous position on the top of a hill overlooking the Wye. It has a large outdoor terrace with sofas and heaters for colder evenings, a big garden and plenty of outdoor tables. View from the terrace watching the sunset is superb. We upgraded to a superior room and it was well worth the extra, huge... More 

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Old_English_Inns99, General Manager at The Royal Hotel, responded to this review

Dear Guest Thank you for leaving this lovely view of your recent stay with us. We are all really happy that you enjoyed both the accommodation and the external facilities we now offer. Great too to read your feedback about our food quality and service standards. You are right to point out that we do not have a lift as... More 

Ross-on-Wye
Contributor
19 reviews 19 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

We had our Son's Birthday here. There were 12 adults and 3 children, we pre-ordered our food which meant the speed we got it was fab. The quality was top rate and customer service was brilliant Alex, Lewis and Becci were very attentive. We had a fab day thanks for having us!

Was this review helpful? Yes
Old_English_Inns99, General Manager at The Royal Hotel, responded to this review

Dear Guest We are so glad that you and your family and friends enjoyed your special occasion with us and that the team looked after you all so well. I will ensure that your lovely comments are shared with the front of house team and with the kitchen team. Please come and see us again very soon. Many thanks Sally... More 

Yeovil, United Kingdom
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

This was our second visit to The Royal, and we were not disappointed. Great views, excellent food, good service and clean accommodation all at a very affordable price. A well positioned hotel for visiting The Forest of Dean and the Peregrines at Symonds Yat, the reason for our visit. However, I suspect in good weather the bar and terrace areas... More 

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Old_English_Inns99, General Manager at The Royal Hotel, responded to this review

Dear Guest Thank you for this great view. So glad that you were happy with everything about your stay and that we have met your expectations from your first visit. We hope that we will become a favourite destination for you. Sally & Matthew More 

Leeds, United Kingdom
1 review
4 of 5 stars Reviewed 1 week ago

Great location in Ross, well placed for the Wye Valley. Very friendly and helpful staff, Carrie and Paul were particularly good when we ate in the bar. Dog friendly hotel, we had a room straight out onto grass and exit for walks..Our 26 year old son recommended the Royal, he'd been on a works do, lotsh of children around so... More 

Was this review helpful? Yes
Old_English_Inns99, General Manager at The Royal Hotel, responded to this review

Dear Barbara Thank you for your kind review. We are so glad that your son recommended us and that you came to stay. It is good to know that you were not disappointed.Please visit again soon. Sally & Matthew More 

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