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All 11 Ross-on-Wye hotels

The Royal Hotel

3.0 of 5 Hotel   |   Palace Pound, Ross-on-Wye HR9 5HZ, England
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The Royal Hotel
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Ranked #7 of 11 Hotels in Ross-on-Wye
A recent review
5 of 5 stars reviewed yesterday
Jessica R Gloucestershire, United Kingdom
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522 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Gloucestershire, United Kingdom
2 reviews
5 of 5 stars Reviewed yesterday NEW

Very quick and friendly staff, seemed genuinely happy to help, gorgeous food and lovely relaxing atmosphere. Would recommend to everyone. Loving the refurbishment, very upto date. Will definitely be returning in the near future!

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Hereford, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Came in for lunch last week on the recommendation from friends and wasn't dissapointed, the staff were all very friendly and welcoming, there was a lovely festive feel with all the tasteful Christmas decorations and the food was fantastic, will definitely be returning, highly recommended.

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London, United Kingdom
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Stayed there in November with friends on Friday and Saturday night. The staff has been very friendly and relaxed. Didn't exceed any expectations, they have been just nice, genuine and hard working. Breakfast on Sunday morning was a bit of a disaster. 2 or 3 waiters for about 100 guests. pastries on buffet only every half hour replenished and they... More

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Swansea County, United Kingdom
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

My wife and I have just returned home having spent two nights at the Royal Hotel in Ross on Wye. Right from the start we we made extremely welcome at reception and given a superior room, although pre booked, we had one of the best in the hotel overlooking the river Wye and the surrounding countryside. Everything in the room... More

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Liverpool, United Kingdom
Contributor
15 reviews 15 reviews
7 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago

Booked hotel on a 2 night deal. Great location. Queen Vic and Charles Dickens have stayed there. Great views from the patio and around a corner you are in the heart of Ross! Local people are v friendly. Staff also very friendly and helpful. Hotel and rooms very clean, good bathroom shower and bath. Lovely meal at dinner and breakfasts... More

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Old_English_Inns99, General Manager at The Royal Hotel, responded to this review

Dear John So happy to read your review. Ross is a great little town and we are so well placed for both the shops, local walks and for our amazing views. Our lovely old building is full of character and quirks, we are really lucky to have such a location. We hope to welcome you again soon. Sally & Matthew More

Perth, Australia
Top Contributor
69 reviews 69 reviews
22 hotel reviews
59 helpful votes 59 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

We stopped in for lunch here and found the food to be above average and the prices more than acceptable. What really impressed both my wife and I was the way that the staff dealt with two particularly difficult customers. The two people in question behaved like spoilt children and repeatedly complained about the fact that they were hungry and... More

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Old_English_Inns99, General Manager at The Royal Hotel, responded to this review

Dear Robanov Thank you for your kind review. We do at times let our guests down, although it is never intentional. When we do the team try their upmost to put the situation right as guest satisfaction is the most important thing to us. It was lovely to read your comments and also that you enjoyed your time with us.... More

Roseville, California
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Enjoyed the afternoon sitting on the patio having tea... nice service, helpful in ordering what we wanted. The service was great, BUT the view was amazing. Excellent way to enjoy a sunny afternoon in the Wye valley.

Was this review helpful? Yes 1
Old_English_Inns99, General Manager at The Royal Hotel, responded to this review

Dear Donna Really glad that you enjoyed your afternoon with us. We have been so lucky this year in that our guests have been able to enjoy our patio area well into the winter. The views are amazing and we hope that you will stop by again soon to view the frosty wintery scene that is now developing! Mulled wine... More

Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Visited the hotel for one night. Room was lovely and big. Well worth the money. Views out of 2 windows and seating area to so was very impressed by the room. The only problem, as stated in a previous review was the noise from what I guess is the heating system. This went on all through the night! A constant... More

Was this review helpful? Yes 2
Old_English_Inns99, General Manager at The Royal Hotel, responded to this review

Dear Guest Thank you for your recent review. Great to read that you were happy with nearly every aspect of your stay. We are trying to address the plumbing noises that you refer to. Having such an old building is certainly a great asset as it is brimming over with history and character, it does however also mean that it... More

Ross-on-Wye, United Kingdom
Senior Contributor
28 reviews 28 reviews
10 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Sally, Matt and the team we had a fantastic Sunday lunch with you all after the Remembrance Day service at St Mary's. We hadn't booked but were shown immediately to a perfect table in the gorgeous newly refurbished dining room. The service was clean, professional, friendly and warm and the food was unexpectedly delicious. I haven't eaten in the hotel... More

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Old_English_Inns99, General Manager at The Royal Hotel, responded to this review

Dear Amanda Thank you for this lovely review. So glad that you decided to visit and that you enjoyed your Sunday lunch with us. This is such an important day for us as we are striving to improve the quality of the dish. It is great to know that the team really looked after you too. See you very soon....we... More

Kenilworth, United Kingdom
1 review
4 of 5 stars Reviewed 2 weeks ago

No problem booking using vouchers. Paid £10 extra per night for large room (number 42) on top floor with a view over countryside and river. Comfy bed and 2 armchairs to relax in. Everywhere newly renovated so clean and modern. Good selection on breakfast buffet but cooked breakfast a bit hit and miss - bacon dried out, poached eggs hard... More

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Old_English_Inns99, General Manager at The Royal Hotel, responded to this review

Dear Guest We are glad that you enjoyed your stay. The Tesco vouchers are very popular and its a great way to book a relaxing break. Our new menu is proving very popular with guests as is the two for £10.99 offer that we are continuing to run. I have shared your comments regarding breakfast with the kitchen team and... More

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Additional Information about The Royal Hotel

Address: Palace Pound, Ross-on-Wye HR9 5HZ, England
Location: United Kingdom > England > Herefordshire > Ross-on-Wye
Price Range (Based on Average Rates): $
Hotel Class:3 star — The Royal Hotel 3*
Number of rooms: 42
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Also Known As:
Royal Hotel Ross On Wye
Royal Ross On Wye
The Royal Hotel Ross-On-Wye, Herefordshire

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