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All 11 Ross-on-Wye hotels

The Royal Hotel

3.0 of 5 Hotel   |   Palace Pound, Ross-on-Wye HR9 5HZ, England
Hotel amenities
The Royal Hotel

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Ranked #9 of 11 hotels in Ross-on-Wye
A recent review
5 of 5 stars reviewed yesterday
hortsy Burgess Hill, United Kingdom
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451 people have reviewed this hotel

Traveler rating
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    93
    35
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36
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (133)
Date | Rating
  • English first
  • German first
  • Swedish first
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English first
Burgess Hill, United Kingdom
Senior Contributor
36 reviews 36 reviews
21 hotel reviews
38 helpful votes 38 helpful votes
5 of 5 stars Reviewed yesterday NEW

We stayed for 2 nights at the end of March 2014. The staff were very friendly and efficient. The restaurant served good food at a very reasonable price. The Hotel is closing for refurbishment but does not effect your stay. Fantastic view from room made this a very good week end break

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leicester
Reviewer
5 reviews 5 reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

This was our first trip away since Christmas and maybe our expectations were too high. The first sight of the hotel was great, as it stands above the river Wye but on entering the building, we saw how disappointingly drab it was and needed a good scrub everywhere. On a positive note, the view from the garden on a lovely,... More

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birmingham
Senior Contributor
32 reviews 32 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

We too took advantage of the offer and had a fantastic view of the river and countryside from an excellent room. It really was great value for money as are most Old English Inns. The breakfast was a little hit and miss at times and the dining room a little dowdy but no major complaints for the money. Yes, it's... More

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Old_English_Inns99, General Manager at The Royal Hotel, responded to this review

Dear Guest Thank you for your review....We are so looking forward to our make over and believe the works to both the rooms and our main dining area will be well worth the wait! Please book to come and stay in the summer as we would love your feedback. kind regards Sally & Matthew More

Minehead, United Kingdom
Senior Contributor
23 reviews 23 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

This was a short break with Olde English Inns , taking advantage of one of their excellent offers. The hotel has probably the best location in Ross, with great views over the river from our huge room.....2 Queen beds although we'd only booked a double. It was typical Olde English décor and facilities all of which were fine. As usual... More

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Old_English_Inns99, General Manager at The Royal Hotel, responded to this review

Dear Guest What positive feedback! Thank you.....it makes everything we do on a day to day basis so worthwhile. We are so lucky to have such a prime location and such spectacular views. We look forward to seeing you again soon. Kind regards Sally & Matthew More

Bebington and Bromborough, null, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 of 5 stars Reviewed 2 weeks ago

We stayed at this hotel for 3 nights, the hotel is now shutting for referbishment as it is looking very tired, but we had a great time, the staff where fantastic and the food was very good with lots of choice from local produce.we had a superior room with views of the river, which was beautiful, we will be going... More

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Old_English_Inns99, General Manager at The Royal Hotel, responded to this review

Dear Both Thank you so much for your review....it made the whole team smile! Really glad that you are already planning your return visit. We cannot wait to show you around once we reopen. Kind regards Sally More

Worcester
Reviewer
4 reviews 4 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Just had a lovely 3 night break at The Royal. We ate there every night, as well as breakfast and we could not fault the food. Good value for money. Decorating a little tired, but rooms clean, comfortable and warm. (The hotel is closing for a re-furb soon.) The staff were all brilliant - nothing was too much trouble and... More

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Old_English_Inns99, General Manager at The Royal Hotel, responded to this review

Dear Guest Thank you for leaving such a lovely review following your recent stay. Our breakfasts are really great offering both quality and choice and the team do strive to give the best service possible. We are so excited about our up coming refurbishment.....the building so deserves some TLC. Please come and see the new model soon. Sally & Matthew More

Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

We upgraded to a superior room on the second floor it had fantastic views over the river on one side and the tower on the other. There was plenty of off street parking. Every staff member was extremely helpful and friendly and would go out of their way to assist. We had dinner there and were very satisfied.

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Old_English_Inns99, General Manager at The Royal Hotel, responded to this review

Dear Guest Thank you for your lovely review. We are so glad that you enjoyed your stay and were happy with both the service and food quality you received. The views are so spectacular and we are so lucky to have the location we do. Please visit again soon. Kind regards Sally & Matthew More

Nottingham, United Kingdom
1 review
5 of 5 stars Reviewed 2 weeks ago

We stayed at the Royal for three nights, greeted by a cheery welcome from reception. We had a lovely weekend, the staff were pleasant and enthusiastic, nothing was to much trouble. I reported a problem with the television to the receptionist, I was hardly back at our room when Mat came to the rescue and sorted things . That's what... More

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Old_English_Inns99, General Manager at The Royal Hotel, responded to this review

Dear Edwards n Booth It was lovely having you all stay with us and we are chuffed that you enjoyed your time with us. We do experience the odd maintenance issue but pride ourselves in putting things right as soon as possible. We look forward to welcoming your party again in the future. Sally & Matthew More

Stroud, United Kingdom
Senior Contributor
28 reviews 28 reviews
11 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The Royal was a bit difficult to find in the winding streets of Ross, particularly in the torrential rain that seemed to plague us for the early part of 2014, but we finally fell upon it tucked away at the top end of Ross and managed to squeeze our little mazda into the busy car park and make our way... More

Was this review helpful? Yes 2
Old_English_Inns99, General Manager at The Royal Hotel, responded to this review

Dear Guest Thank you for taking the time to review your recent stay with us. Our superior rooms are lovely with such breathtaking views and such space! Thank you for the positive comments about our team, they all do really try to make our guests' stay the best they could possibly be. We hope to welcome you again soon. Sally... More

London, United Kingdom
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

My partner and I stayed at The Royal Hotel and we thoroughly enjoyed the special Valentine Menus on two evenings. We had three breakfasts and two evening meals.The view was magnificent. The hotel is in the centre and did not need the car to walk through the narrow street and alongside the river. Staff were extremely kind and helpful. The... More

Was this review helpful? Yes 1
Old_English_Inns99, General Manager at The Royal Hotel, responded to this review

Dear Guest Thank you for your lovely review. I agree.....our views are hard to beat and our central location to the town is a real bonus. Please visit us after our refurbishment to see our newly decorated rooms....we cannot wait! Kind regards Sally & Matthew More

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Additional Information about The Royal Hotel

Also Known As:
Royal Hotel Ross On Wye
Royal Ross On Wye
The Royal Hotel Ross-On-Wye, Herefordshire
Address: Palace Pound, Ross-on-Wye HR9 5HZ, England
Location: United Kingdom > England > Herefordshire > Ross-on-Wye
Amenities:
Bar / Lounge Beverage Selection Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #9 of 11 hotels in Ross-on-Wye
Price Range (Based on Average Rates): $
Hotel Class:3 star — The Royal Hotel 3*
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