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All 3 Weybridge hotels

BEST WESTERN Ship Hotel Weybridge

3.0 of 5 Hotel   |   Monument Green, Weybridge KT13 8BQ, England
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Ranked #3 of 3 Hotels in Weybridge
A recent review
4 of 5 stars reviewed 3 days ago
Carlos C Madrid, Spain
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253 reviews from our community

Traveler rating
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    83
    50
    40
    25
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34
81
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69
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (47)
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Madrid, Spain
1 review
4 of 5 stars Reviewed 3 days ago NEW

Very good and fast service, clean and noisless, the breakfast and general the restaurant is very good. The check-in and check-out are both quick and kind. In summary very good hotel for business or holidays. The room is confortable.

Review collected in partnership with Best Western GB

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Bath
Senior Contributor
33 reviews 33 reviews
12 hotel reviews
27 helpful votes 27 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Lady at reception was not at all friendly, warm or welcoming. Arrived just before half nine at night so asked reception if I was too late for supper, response was a simple 'ask at the bar'. I was shocked at both the lack of knowledge of serving times and the inability to offer to call through to the bar to... More

Was this review helpful? Yes 1

Travelers are raving about these Weybridge hotels

Stafford, United Kingdom
Contributor
20 reviews 20 reviews
16 hotel reviews
14 helpful votes 14 helpful votes
1 of 5 stars Reviewed 2 weeks ago

Whilst the Receptionist at check-in was pleasant, I was very disappointed with my room. I could clearly hear either loud voices or the TV in the room next door, the furniture in the room was very tired and worn and the bed was uncomfortably hard with a creaking headboard. In an attempt to escape from the noise next door i... More

Was this review helpful? Yes 1
Generalmanager005, General Manager at BEST WESTERN Ship Hotel Weybridge, responded to this review

Dear Staffs 18, Thank you for taking the time to post your comments on tripadvisor.I am so sorry that you are unhappy with your stay. I take guests comments extremely seriously. I understand that my colleagues have endeavoured to make contact with you, both yesterday and today via the mobile phone and e-mails, as you have not checked out of... More

Staines, United Kingdom
Top Contributor
440 reviews 440 reviews
62 hotel reviews
787 helpful votes 787 helpful votes
3 of 5 stars Reviewed 4 weeks ago

For a quiet town like Weybridge it is surprisingly busy and a noisy high street (not helped by a kebab wagon working until 3am 50 yards away). There is also a large development going on a few hundred yards away which starts building work early. The rooms are very hot so you need to open windows which can make it... More

Was this review helpful? Yes 3
Generalmanager005, General Manager at BEST WESTERN Ship Hotel Weybridge, responded to this review

Dear SurreyGirl27, Thank you for posting your review on tripadvisor. I was so pleased to read that you found the staff to be friendly and polite. Most of the team have been with us for sometime however we do indeed have new members that have joined us, it is reassuring that you found them to be as polite and helpful.... More

Glasgow, United Kingdom
Contributor
12 reviews 12 reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed at the ship for three nights with my baby. Hotel clean, very friendly and helpful staff, in particular, Chloe! Food from room service menu was delicious. Great prices too! Overall the hotel was great, however the heat in the room was quite unbearable. Both windows open, fan full blast all night, radiators off in room and I felt like... More

Was this review helpful? Yes 1
Generalmanager005, General Manager at BEST WESTERN Ship Hotel Weybridge, responded to this review

Dear Donna F, Thank you so much for your comments on tripadvisor. I am delighted that you found the hotel clean and comfortable and that all the team were friendly and polite. I have passed your kind words of praise onto my colleagues and in particular Chloe. We were sorry to learn that you found the bedroom too hot, we... More

London, United Kingdom
Contributor
13 reviews 13 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed October 15, 2014

Got a twin room a couple of days before staying, for £60 for the room the night. Room was very clean, more than adequate size-wise. Temperature was fine and window could be opened, which is a bonus nowadays. Beds were comfortable, though pillows could've been softer. Tea making facilities in room, including biscuits. Nice sized bathroom with nice soft white... More

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Generalmanager005, General Manager at BEST WESTERN Ship Hotel Weybridge, responded to this review

Dear Triffel, Thank you so much for taking the time to post your review on tripadvisor. I am so pleased that you enjoyed your stay with us and that you found everything to your liking. I have passed your kind words of praise onto the team and they all join me in trusting that it will not be too long... More

Nottingham, United Kingdom
Contributor
11 reviews 11 reviews
8 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed October 9, 2014

Having stayed here several times over the last few weeks on business purposes I didn't book it for luxury or romance. That said I did stay in a number of different rooms. Despite the weather outside the rooms are very very hot! (Might be a good thing if it snowed). Rooms on second floor are more modern although the whole... More

Was this review helpful? Yes 3
Generalmanager005, General Manager at BEST WESTERN Ship Hotel Weybridge, responded to this review

Dear Jodie B, Thank you for your review on tripadvisor. I am delighted that you found the team to be polite and that you enjoy our breakfasts. I am sorry about the salt & pepper being missed off your tray, we are in the process of training new evening staff, our standard is for it to be on the tray,... More

Burgess Hill, United Kingdom
Top Contributor
71 reviews 71 reviews
15 hotel reviews
82 helpful votes 82 helpful votes
4 of 5 stars Reviewed October 5, 2014

Booked this hotel for a birthday night out for my partner. I'd been on a long road trip in the US recently, and to get a discount at one particular Best Western joined their loyalty scheme. I've had a few emails and postal offers since and they offered a discount stay here for £60 Booked via Best Western website which... More

Was this review helpful? Yes
Generalmanager005, General Manager at BEST WESTERN Ship Hotel Weybridge, responded to this review

Dear Kennelman_8, Thank you for you your review on tripadvisor, I am so pleased that you enjoyed your stay with us and that you found the staff to be polite and helpful. I am so sorry that you had issues with your door lock, our bedroom doors are digitally programmed, we do have a maintenance manager available should they not... More

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Additional Information about BEST WESTERN Ship Hotel Weybridge

Address: Monument Green, Weybridge KT13 8BQ, England
Phone Number:
Location: United Kingdom > England > Surrey > Weybridge
Price Range (Based on Average Rates): $$
Hotel Class:3 star — BEST WESTERN Ship Hotel Weybridge 3*
Number of rooms: 76
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Also Known As:
Weybridge Ship Hotel
Ship Hotel Weybridge
BEST WESTERN Ship Hotel Weybridge Surrey

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