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Holiday Inn Garden Court Wolverhampton

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Gorsebrook Rd | Dunstall Park Centre, Wolverhampton WV6 0PE, England
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Holiday Inn Garden Court Wolverhampton
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Holiday Inn Garden Court Wolverhampton
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201 reviews from our community

Traveler rating
    42
    65
    54
    31
    9
See reviews for
22
51
15
83
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Gosport, United Kingdom
Senior Contributor
28 reviews 28 reviews
19 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

I really did only stay overnight so never used services other than reception, where the Receptionist was friendly and helpful. Breakfast was simple. The waitress was efficient and no more. Th hotel was clean and tidy and rather lacked any atmosphere.

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cambs
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
35 helpful votes 35 helpful votes
1 of 5 stars Reviewed 5 days ago NEW

Booking in fine, room freezing as heating not turned on. Breakfast cold, not even a good morning to busy talking. No explanations as first time there. Booking out tried to charge for a bar bill, rectified but only after manager came with no shoes on ! Last day no hot water.

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Lincoln, United Kingdom
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 1 week ago

This was an unexpected work visit at this hotel as the one I normally use was fully booked. Never again. I would rather endure a 3 hour drive at the end of my day than stay hear again. The reception staff were not co-operative or professional, I even witnessed one femal reception staff member leadning over the counter hugging and... More 

Was this review helpful? Yes 2
Ingleton, United Kingdom
Senior Contributor
21 reviews 21 reviews
14 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed 1 week ago

On arrival the staff were OK booking in butthe foyer is very tired and really dull but it was the bar/dining are that was miserable .No one about and looked like nobody had been served food or drinks for years.In the room could not find heating control but after some time searching it was found on th side of an... More 

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Swansea, United Kingdom
Top Contributor
60 reviews 60 reviews
45 hotel reviews
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed 1 week ago

Great Hotel on the racecourse if you want to try something different like a day at the races without having to go out in the weather. Nice large lounge area and Saturday evening looks like a family type evening. Plenty of parking Hotel staff very helpful and pleasant Restaurant a bit bland but food good, although small individual bottles of... More 

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UK
Top Contributor
132 reviews 132 reviews
84 hotel reviews
123 helpful votes 123 helpful votes
2 of 5 stars Reviewed 2 weeks ago

First visit here, I was in Wolverhampton for an event in the city centre. The hotel is located right on the race course and I would think would be great if you were going to the races. However, it is all aligned with the races, not it felt for other guests. For example, there was no one on the reception... More 

Was this review helpful? Yes 1
IHGCare, Guest Relations Manager at Holiday Inn Garden Court Wolverhampton, responded to this review

Dear Hawkwind1966, Thank you for taking the time to write your review following your recent stay. It is our goal to consistently provide superior service and accommodations at our hotel and your comments are very important to us. We rely on you, our guest, to let us know how we are doing and how we can better meet your needs.... More 

Wolverhampton, United Kingdom
Top Contributor
64 reviews 64 reviews
9 hotel reviews
25 helpful votes 25 helpful votes
3 of 5 stars Reviewed 3 weeks ago

On a regular basis I visit the holiday inn at Wolverhampton racecourse. Generally fortnightly. There is usually a party of about 6-10 of us and we order tea and coffee and at times bacon sandwiches. On the first occasion we visited I ordered tea and was surprised to find it was presented in a cup with a tea bag floating... More 

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IHGCare, Guest Relations Manager at Holiday Inn Garden Court Wolverhampton, responded to this review

Dear Helenrh2014, Thank you for writing a review about your recent stay with us. Our hotel is committed to providing our guests with the highest quality services and facilities. I am very sorry to hear that your stay was negatively affected due to the service you received during your stay. Rest assured that this isn't reflective of the high standards... More 

Howden, United Kingdom
Senior Contributor
27 reviews 27 reviews
12 hotel reviews
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed February 18, 2015 via mobile

i stayed here for an event a Dunsall Park racecourse, so the location was perfect. The Garden Court is kind of a budget version of Holiday Inns, so it's not swish, but it is clean, comfortable and well presented, and has a relaxed atmosphere. The room was very nice, The staff were lovely. I have stayed here a few times... More 

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IHGCare, Guest Relations Manager at Holiday Inn Garden Court Wolverhampton, responded to this review

Dear Simon C, Thank you for providing us with a very considerate review and for staying with us. It is always motivating on our end to receive commendable feedback from our valued guests like you. We rely on you, our guest, to let us know how we are doing and how we can better meet your needs. Thank you for... More 

Nottingham, United Kingdom
Top Contributor
93 reviews 93 reviews
36 hotel reviews
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed February 17, 2015

My husband and I stayed here for the races and it was perfect. Check in was quick and efficient. The room was nice and clean and overlooked the parade ring (as requested). The bathroom was nice, plenty of hot water for a bath. Comfy bed and pillows. Tea/coffee making facilities, free parking. Breakfast is served until 11.30am on the Saturday... More 

Was this review helpful? Yes 1
Wolverhampton, United Kingdom
1 review
3 of 5 stars Reviewed February 15, 2015

Stayed 14/2/15. Overlooked parade ground room was typical UK hotel with a settee. Had to ask for the extra bed to be made up asked them to come after we left to go out for the evening house keeping came up twice in 10 mins whilst we were trying to get changed. The bed was made up on our return... More 

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IHGCare, Guest Relations Manager at Holiday Inn Garden Court Wolverhampton, responded to this review

Dear Marianne H, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We’re sorry for the issues with the hot water and the fire alarm that was set off during your stay. We will address these points and I assure you the feedback of our hotel will be... More 

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