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Pen Mill Hotel

Certificate of Excellence
Sherborne Road, Yeovil BA21 5DB, England
Hotel amenities
Pen Mill Hotel
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Ranked #9 of 28 Yeovil B&B and Inns
Certificate of Excellence
A recent review
4 of 5 stars reviewed 1 week ago
Paul R
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74 reviews from our community

Traveler rating
    55
    11
    3
    5
    0
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15
27
7
7
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
  • English first
  • Any
English first
  • All months
    (74)
  • Mar-May only
    (31)
  • Jun-Aug only
    (16)
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    (17)
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    (10)
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1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

This is such a nice relaxed hotel where attentive staff seem to have a work ethic of nothing is too much trouble. We ( the boss and me) are staying for 4 nights with our 2 dogs! This is ideal with great dog walking literally across the road. The food is good, arrives hot with everything as promised. The hotel... More 

Was this review helpful? Yes 1
penmillhotel07, Owner at Pen Mill Hotel, responded to this review

I'm so glad you enjoyed your short break with us last week. It is even more gratifying to learn of your excellent stay and customer service received as, Sarah and myself were away from the hotel during your with us! So Pen Mill staff, praise where praise is due, well done to one and all for looking after the dogs... More 

Dorset
Senior Contributor
49 reviews 49 reviews
21 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 1 week ago

We spent one night at the Pen Mill and it was lovely. Friendly staff, comfortable bed, power shower and excellent breakfast. I asked for some fresh fruit at breakfast and was offered a fresh fruit salad. Delicious. We didn't eat there in the evening but had a drink in the bar late on - again, good service, friendly staff. The... More 

Was this review helpful? Yes
penmillhotel07, Owner at Pen Mill Hotel, responded to this review

Thank you so much for taking the time to review the Pen Mill Hotel after your recent stay. Customer service is key in our opinion and you appear to have received this from our fantastic team of staff. You are correct that the colour scheme is different but you are also correct in saying how well it works! The expensive... More 

Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 1 week ago

Good food selection on a non carvery evening with fantastic chips. Nice atmosphere witb friendly and helpfull staff. Refurbished rooms in this popular local hotel. Good carvery on Sundays and Wednesdays.

Was this review helpful? Yes
penmillhotel07, Owner at Pen Mill Hotel, responded to this review

I'm so glad you enjoyed your recent meal/stay with us here at the Pen Mill. Chef was particularly pleased you enjoyed his new Triple Cooked Chips, a new addition earlier this year to the menu. 'Popular local hotel' certainly does sum us up in the local area. Thank you so much for taking the time to review our hotel, we... More 

1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

I'm checked in to the Pen Mill Hotel right now, and am not sure I ever want to leave! We had drinks poured by friendly bartenders, followed by an excellent dinner in the restaurant downstairs. Waitstaff all very courteous and quick, and the dining area has a nice ambiance. Serving sizes were very generous, and meals seem to be reasonably... More 

Was this review helpful? Yes
penmillhotel07, Owner at Pen Mill Hotel, responded to this review

Well, what can I say but THANK YOU? I am so glad that you found your stay at the Pen Mill a most enjoyable one; I sincerely hope that the rest of your stay in the UK is just as enjoyable. All staff are over the moon that you have recognised the hard work that goes into running the Pen... More 

London, England, United Kingdom
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 20, 2015 via mobile

Comfy bed, modern tv, good towels and bathroom. Nice and warm in winter. No noise from the pub. Food is really yummy and homely. You can tell it has been recently refurbished. Very good value all round! Staff all professional and experienced.

Was this review helpful? Yes
penmillhotel07, Owner at Pen Mill Hotel, responded to this review

Thank you so much for taking the time to review the Pen Mill. Reviewers who regularly use the hotel rarely leave reviews; they tell us their opinion by coming back time and time again. With that in mind it makes this review even more special that not only do you continue to return but you take the time to give... More 

Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed April 16, 2015

The Pen Mill Hotel was a last minute booking through Hotels.com - I hit the jackpot. Friendly staff on check in, fantastic room and once of the most comfortable beds I have ever slept in. I didn't eat in the restaurant as the town was a short walk away, so again it gets top marks for location. The room was... More 

Was this review helpful? Yes
penmillhotel07, Owner at Pen Mill Hotel, responded to this review

Thank you, thank you and once again thank you for such a tremendous review. This is another review that could be titled, 'It Ticked All of the Boxes' but I think I prefer your 'Faultless in Every Way.' We sincerely look forward to welcoming you again soon. Kindest regards Jon Palmer Owner More 

Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed April 9, 2015

Excellent value for money. Cannot fault it. Decor delightful, bed amazingly comfy and a good sleep. Food very good and good value.

Was this review helpful? Yes
penmillhotel07, Owner at Pen Mill Hotel, responded to this review

A short, sweet and wonderful review, thank you so much. I really appreciate you taking the time to review the Pen Mill Hotel. I was going to say 'Ticked All the Boxes' may have best summed up your review but I do think your 'Superb' is better!!! Once again thank you for your wonderful review. Kindest regards Jon Palmer Owner More 

Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed April 9, 2015

A great find. Exceedingly comfy bed, lovely bedroom and bathroom. Staff delightful. Good food at very good value. Staff accommodated salad instead of cooked veg at no extra charge. Will happily come again. Newly refurbished hotel rooms are tastefully done and very pleasant indeed. A welcome change from standard hotel chains and better value. Highly recommended.

Was this review helpful? Yes
penmillhotel07, Owner at Pen Mill Hotel, responded to this review

Thank you so much for taking the time to review our hotel and for the very kind words that you have expressed. I often say to people that running a hotel is not rocket science, the small things make the biggest differences and I'm glad that you have found all of the things that we have done to make our... More 

Devon
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed April 9, 2015

I stayed one night at the Pen Mill Inn - in room 5. The customer service was extremely good - efficient, friendly and helpful. The room had been refurbed fairly recently in tasteful relaxing colours and the room was clean with water and biscuits supplied as well the usual tea and coffee. The bed, however, was in a different league... More 

Was this review helpful? Yes 1
penmillhotel07, Owner at Pen Mill Hotel, responded to this review

A thousand thank you's for your extremely kind words. The beds are a very common theme in most reviews and you are quite right, they are in a league of their own. There are not many hotel’s/B&B's in the whole of the country that use such high quality beds and I'm so pleased you enjoyed them. We believe beds are... More 

2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 6, 2015

I stayed in room 6 and it was just the most perfect room. The decor, the facilities, the bed!!! I've never stayed in a room so comfortable and pristine. The colour scheme and design was to die for, so much so, I want my room to look exactly the same. The king sized bed was incredibly comfortable, me and my... More 

Was this review helpful? Yes
penmillhotel07, Owner at Pen Mill Hotel, responded to this review

Well I think I may have jumped from cloud 9 to cloud 14, possibly even 15! Thank you so much for your many, many wonderful comments. You have very much put my concerns to bed, no pun intended, as to the level of comfort and cleanliness of our rooms. It is now over twelve months since or major refurbishment and... More 

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Amenities