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Pen Mill Hotel

Certificate of Excellence
Sherborne Road, Yeovil BA21 5DB, England
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1 room 1 adult
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Pen Mill Hotel
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107 Reviews from our TripAdvisor Community

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Liverpool, United Kingdom
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

great hotel, would recommend, room facilities good, very clean, food good quality not too expensive, staff very helpful and polite, would stay there again. Good size carpark and right next to a train station.breakfast choice excellent and good quality

Helpful?
Thank Wally L
penmillhotel07, Owner at Pen Mill Hotel, responded to this review

Well...... you have made a lot of points in your review and you praise us in all of them, thank you. Sarah, myself and all of our dedicated staff try 110% for our guests and I'm so please that you have appreciated all of our efforts. Thank you so much for taking the time to review the Pen Mill and... More 

London, United Kingdom
2 reviews
5 of 5 stars Reviewed 2 weeks ago

Stayed here on 17th January 2016 for one night. The staff here are welcoming and polite, excellent lady behind the bar on Sunday who was consistently working but always free to serve in the most efficient manner. The room was modern yet cozy, spacious and clean with lovely decor. Had an amazing nights sleep due to a lovely comfortable bed.... More 

Helpful?
Thank Gmurless
penmillhotel07, Owner at Pen Mill Hotel, responded to this review

Well it certainly looks as though we have ticked all of your boxes with regards to a night in a hotel! Thank you so much for taking the time to share not only with Sarah and I but, the rest of the world. I have passed on your kind words to the young lady concerned on the Sunday evening which... More 

Level Contributor
8 reviews
5 hotel reviews
5 of 5 stars Reviewed November 20, 2015 via mobile

We were in the area looking for a hotel got a one night stay. Having looked on trip advisor there did not seem to be anything that grabbed our attention. As it was late we went for the pen mill hotel and I have to it was fantastic. The room was competitively priced and was very nice, it was well... More 

Helpful?
Thank Johnyeo68
penmillhotel07, Owner at Pen Mill Hotel, responded to this review

What a wonderful review you have given us here at the Pen Mill and also shared with the rest of the world, telling of your wonderful experience! I must thank you so much for doing this. Being a small independent hotel means that we don't have the budget for Lenny Henry or alike to promote our business and so it... More 

Manchester, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed October 15, 2015

Once again a very big thank you to John, Sarah, and their excellent staff for their welcome and attention to our needs during our stay. Nothing is ever too much trouble for them and all requests are treated with the utmost courtesy and politeness. The food is always beautifully cooked and presented. This hotel is very good value for money... More 

Helpful?
Thank Ian L
penmillhotel07, Owner at Pen Mill Hotel, responded to this review

It certainly is nice to receive such a wonderful review from such a loyal customer. I must thank you also for your great sentiment shown when you heard the sad, sad news of the passing of Whizzer (our wonderful Golden Retreiver for anyone else reading this!). It certainly helped Sarah and I to see the messages of condolence passed on... More 

Stratford-upon-Avon, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed October 15, 2015

Excellent accomodation and food both evening meal and breakfast (large portions) . Nothing was too much trouble, all staff helpful and friendly. All facilities available even hair straighteners if required. This hotel has been refurbished with all new beds which was very comfortable.

Helpful?
Thank Anna B
penmillhotel07, Owner at Pen Mill Hotel, responded to this review

I'm so pleased that you enjoyed your stay so much that you wanted to stay longer and even better that you wanted to share your views with fellow Trip Advisor customers. It pleases me greatly that you found our staff eager to help and showed that they have a personality, unlike many in corporate run establishments! The beds were probably... More 

Isle of Wight, United Kingdom
Level Contributor
32 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed October 6, 2015

All very well decorated and spotlessly clean. All has been recently refurbished to a high standard. Rooms and en suite not large but perfect! Would certainly have no hesitation in recommending. Didn't eat in the evening here but it looked good. Breakfast was great.

Helpful?
Thank Waliw
penmillhotel07, Owner at Pen Mill Hotel, responded to this review

I'm so pleased that you enjoyed your stay with us back in October. Our housekeeping team try very hard to keep everything in tip-top condition. Ironically, we have today started a new maintenance programme on our hotel rooms. A team of decorators are freshening up all the paint work in the hotel, two rooms at a time to help keep... More 

Plymouth, United Kingdom
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed September 28, 2015

Tastefully decorated warm and comfortable hotel, with very helpful team there to help make your stay a memorable one. The food is well cooked, with a varied menu to suit all tastes. The girls are friendly and take time with guests giving suggestions on local places of interest as well as warm chit chat. The rooms are cosy, clearly decorated... More 

Helpful?
Thank Joanna T
penmillhotel07, Owner at Pen Mill Hotel, responded to this review

I'm so sorry it has taken so long to respond to your wonderful review. 2015 was a record breaking year and find the time to do all aspects of the hotel is sometimes a problem. You really have appreciated all of the little touches that Sarah and I have put into our hotel. To try and make our hotel, more... More 

WIRRAL
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed September 26, 2015

I was new to the area and found the staff at Pen Mill welcoming and friendly, nothing was too much trouble! Great roast dinners too!! The daily menu also good, pies excellent. Very clean and pleasant environment , large seating area outside Well worth a visit!

Helpful?
Thank HPSUN
penmillhotel07, Owner at Pen Mill Hotel, responded to this review

I am so glad that you enjoyed your visit to the Pen Mill Hotel however, I must apologise for the length of time it has taken me to respond to your wonderful review. Our staff, as you so rightly have noted, give 110%, nothing appears to be too much trouble. This is the key to our success here, along with... More 

Nottingham UK
Level Contributor
77 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
5 of 5 stars Reviewed September 26, 2015

A welcoming exterior lots of flowers, with plenty of parking. I was given a warm welcome when checking in. My room was lovely with lots of extra touches, and very clean. All this made up for the fact there was not a chair in the room but the bed was a comfortable alternative to relax and watch TV. Lots of... More 

Helpful?
Thank janetjohn001
penmillhotel07, Owner at Pen Mill Hotel, responded to this review

Firstly, please allow me to apologise for the length of time it has taken me to respond to your review. 2015 was a fantastically busy year for Sarah and I. Thank you so much for taking the time to write such a terrific review. A review like yours raises a smile from all concerned. The wonderful flowers outside are down... More 

Level Contributor
4 reviews
5 of 5 stars Reviewed September 21, 2015 via mobile

What a treat!! This hotel is fantastic.... The staff are exceptional, the food is fantastic, especially the breakfast and the room was perfect.... I would definitely recommend this hotel and bar and without a doubt stay here again.... Very impressed

Helpful?
Thank Cgr_74
penmillhotel07, Owner at Pen Mill Hotel, responded to this review

Please allow me to apologise for the length of time it has taken me to respond to your wonderful review. They say 'the best things small things come in small packages' and your review is certainly that! I am so pleased that you enjoyed you stay with us and that you enjoyed every aspect of your stay. Our wonderful staff... More 

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