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Eastwell Manor


Eastwell Manor
Hotel class 5 of 5
Eastwell Park, Boughton Lees, Ashford TN25 4HR, England
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Traveler Reviews

51% Recommend
3.0 of 5 stars 63 reviews
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All (63)
Solo travel (0)
[ Date ] [ Rating ]
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5 of 5 stars
jonang 1 contribution
Kent
Jul 15, 2009 | Trip type: Couples New

We stayed at Eastwell Manor for 2 nights in June for a very special occasion. We stayed in one of the Mews cottages which was really delightful and very peaceful. Excellent 9 hole golf course which was never crowded and to be able to step from the cottage onto the first hole was fantastic. The grounds were beautiful and spacious.... more

Disappointed
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3 of 5 stars
sfinestone 4 contributions
Atlanta, Georgia
Jul 14, 2009 | Trip type: Couples New

Having read other reviews, I was prompted to write one about our stay last December. As frequent visitors to the UK, we enjoy the country house experience. Since I enjoy reading about English country houses, I had looked forward to getting to Eastwell Manor. The house is indeed beautiful and our room was spacious and very nice. We began with... more

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1 of 5 stars
MRREXELL 1 contribution
LONDON
Jul 1, 2009 | Trip type: Couples

Stayed her for two days in June, and well, it was let down. Ive stayed in many hotels and wouldnt say i'm an overly fussy person, The thing that lets this place down is the staff, they dont care or understand about customer service, and i can truely say this goes for all the staff, Managers/Waiting/Reception (the gardeners are friendly... more

Management response from
General Manager, Manager

We have been in contact with this guest and although we havent been advised of the exact nature of his issues at this time we are committed to a high standard of customer service and as soon as we have more information we will address any areas where we have not met these. We have put in a new system...

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5 of 5 stars
smayger 1 contribution
kent
Jun 24, 2009

We are writing to thank Eastwell Manor for making our wedding such a special occasion. All our guests are still talking about what a wonderful day it was. Our wedding reception and evening party was all held in the Manor on Saturday 30th May 2009. We would like to thank Oriel who was in charge of organising our wedding, from... more

Management response from
General Manager, Owner

Thank you for your kind comments which will be passed on to all the staff mentioned. It is very satisfying when we can contribute to a special event and make it a perfect day for you.

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5 of 5 stars
CLE78 7 contributions
London, United Kingdom
Jun 9, 2009 | Trip type: Couples

My husband and I got married at Eastwell in June 2008 (the review is very delayed I know!), we booked the venue 3 years in advance and we viewed it many times before making a final decision. Everytime we viewed the venue we had the very professional Oriel and Laura, who were just fab! To cut a long story short,... more

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5 of 5 stars
MarkAlexander88 1 contribution
Exeter
Jun 4, 2009 | Trip type: Friends getaway

Spent a couple of nights here for my 21st and had an amazing time! Without a doubt the best birthday I have had and everyone had a wonderful time. In the evening, with about twenty friends, we had a fantastic private dinner with great food and gallons of wine! (I've never seen a bar so well-stocked!) To help with the... more

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5 of 5 stars
MrsS42 3 contributions
UK
Jun 3, 2009 | Trip type: Couples

My husband and I spent two nights at this romantic hotel set deep in the Kentish countryside. The reception area was fabulous, like stepping back into a bygone era with flagstone floors and a huge open fire. The room was very spacious with a lovely view over the grounds. We had drinks in the bar which had a lovely atmosphere,... more

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1 of 5 stars
patriciaKent 5 contributions
kent
Jun 2, 2009 | Trip type: Couples

It has taken me all this time to write a review because I didn't want to do it in anger, and needed time to reflect on whether my misgivings at the time were justified. We had experienced the Jazz Brunch before and enjoyed it so much that we wanted to treat ourselves to a two-day break staying in one of... more

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3 of 5 stars
Huckatola 1 contribution
Kent, UK
May 31, 2009 | Trip type: Couples

My wife and I have been to Eastwell Manor a number of times for lunch and/ or drinks. The hotel is well maintained, and boasts nice grounds with a serene, relaxing atmosphere (definitely not a hotel for those seeking activities/ lively atmosphere). Whilst we have not stayed overnight in the hotel, we felt it was important to provide a review... more

Management response from
General Manager, Owner

After reading this review I was very concerned and discussed the matter with my staff. It would appear that the initial contact was made at reception and not with our special events section. Unfortunately by the time that this situation was rectified, the requested rooms had been pro booked. However, from a commercial point of view, we would not have...

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2 of 5 stars
pista_chi0 1 contribution
kent
Apr 13, 2009 | Trip type: Family

From the outside the Hotel is set in lovely grounds, and an old historic building and you might expect that there would be a 5star service to go with the setting, sadly its not the case... We were attracted to the Hotel because of its pool and spa facilities that we thought would be be ideal for my son who... more

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Eastwell Manor Address

Eastwell Park, Boughton Lees, Ashford TN25 4HR, England