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Eastwell Manor

Certificate of Excellence
Eastwell Park, Boughton Lees, Ashford TN25 4HR , England
Hotel amenities
Eastwell Manor
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Ranked #5 of 8 Hotels in Ashford
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
harrycat1 Amsterdam
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618 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Amsterdam
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed yesterday NEW

Excellent is all we can say to describe the Sunday lunch at Eastwell. Wonderfull service and charming friendly staff. Can really recommend. The Roast Beef was tender and very generous helpings. Starters and desert were equally delicious.

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1 review
5 of 5 stars Reviewed yesterday NEW

What an amazing place. From the maitre d to every member of staff , they were so attentive and perfect. The food was exceptional, flavours that worked so well and lovely colours too. We didnt see the chefs but hope that our praise was passed on to the cooking team. If you want an exceptional meal in a stunning enviroment... More 

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Ashford, United Kingdom
2 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

From the minute you enter, the old world charm captivates you, the burning logs, the plush leather chairs in the exquisite lounge, the incredible selection of whiskeys and the so friendly, welcoming staff. And even before you enter, the beautiful surrounding countryside scenery mellows you. The castle, lavishly decorated, and manicured grounds are beautiful. The rooms superbly done. The food... More 

Was this review helpful? Yes 1
managementeastwell, Owner at Eastwell Manor, responded to this review

Thank you - I take great pride in the hotel. Of course, much of the kudos goes to the great team we have here. More 

Faversham, United Kingdom
Contributor
18 reviews 18 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We took my dad here for Afternoon Tea to celebrate his 92nd birthday. The service was faultless and the food delicious. The staff were attentive, but not only that, there was a genuine warmth in their manner which made us feel valued and welcome. The room was lovely and warm (it was a chilly and gloomy day) and the presentation... More 

Was this review helpful? Yes 1
managementeastwell, Owner at Eastwell Manor, responded to this review

Happy Birthday Dad. Our afternoon teas are extremely popular and as soon as the fine weather is here tea can be taken on the terrace or in the courtyard - and by the log fire on the less fine days. More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We have just had the most perfect lunch today at Eastwell Manor. This was a very special day for my mum(who has a brain tumour) and it was such a wonderful day. We were greeted by Richard the maître de who was perfect in every way. We had lovely drinks in the bar and then went to the restaurant. The... More 

Was this review helpful? Yes 2
managementeastwell, Owner at Eastwell Manor, responded to this review

Thank you - we are trying to clone Richard! (but some of the other staff are pretty good too!) More 

1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Eastwell manor was the perfect setting for my fathers 91st birthday lunch.The food was excellent with some free extra portions.Our waiter was Richard who was the most pleasant person you could meet and certainly knows his job.Nothing is too much trouble for all the staff.This venue is a must for its surrounding countryside its location, amenities and excellent food.

Was this review helpful? Yes 4
managementeastwell, Owner at Eastwell Manor, responded to this review

Thank you, well done Richard - and Happy Birthday to your Father. More 

2 reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

My mum and I decided to book the twilight package. This included full use of facilities, 25min treatment, 2 course dinner and use of lounge area. We were really in desperate need of some relaxation and heat ! Unfortunately we didn't receive either. The pool areas were very clean, however the jacuzzi didn't work, everyone was struggling to work out... More 

Was this review helpful? Yes 8
managementeastwell, Owner at Eastwell Manor, responded to this review

Thank you. We could discover no malfunction with the Jacuzzi and our records show that at that time the pool was at 29.2, Hydro pool 32.5 and the Jacuzzi 37.6. Naturally we are sorry about the burst pipe which did delay your ability to have showers and if our manager was a bit stressed we apologise for that. More 

Whitstable, United Kingdom
Top Contributor
181 reviews 181 reviews
14 hotel reviews
156 helpful votes 156 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed for one night and used the pavilion facilities. Would really recommend eastwell manor for a getaway to unwind and enjoy some superb hospitality. The spa suits us very well with a 20m pool and steam room, sauna and spa pool. Guests can use the gym too. Luckily, previous self- absorbed narcissistic reviewers were not around taking selfies. It is... More 

Was this review helpful? Yes 2
managementeastwell, Owner at Eastwell Manor, responded to this review

Thank you your review says it all! We look forward to seeing you again soon. More 

Canterbury, United Kingdom
Reviewer
3 reviews 3 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

A thoroughly enjoyable stay.. Lovely staff, food, room, facilities. The room and bathroom were spacious and there was a wonderful view over the fountain and lawn. The dinner was delicious and the service faultless. A most relaxing visit.

Was this review helpful? Yes 3
managementeastwell, Owner at Eastwell Manor, responded to this review

Thank you, delighted you enjoyed your visit. The grounds are particularly beautiful at this time of the year and the heated outdoor pool will be open before the end of the month. More 

Hertford, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

Stayed for one night lovely hotel staff so very friendly manor food out of this world dreams lovely staff we stayed in a cottage lovely only thing they could brush up on is dusting skirting boards and door decor plus they need s bin we didn't know where to put our rubbish need more ashtrays too we couldn't find anywhere... More 

Was this review helpful? Yes 1
managementeastwell, Owner at Eastwell Manor, responded to this review

Thank you. There is, of course, a complete ban on smoking in the cottages but there is no objection to smoking in the individual gardens of the cottages where we usually provide a suitable receptacle for cigarette ends. There are two large dustbin areas within Eastwell Mews and maybe we should have these more clearly marked. More 

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