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Ashford International Hotel

Certificate of Excellence
Simone Weil Avenue, Ashford TN24 8UX, England
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Ashford International Hotel
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Ashford International Hotel
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824 reviews from our community

Traveler rating
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    106
    38
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (151)
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Dartford, United Kingdom
Contributor
16 reviews 16 reviews
13 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Booked the 'comedy night' which included dinner, three comedians (although one was a compere/comedian) and a disco afterwards. This is a large hotel, internally it is very modern, very clean and all the staff we encountered were very polite and professional. There were about 300 ish people in the 'venue' but we were all served in a reasonable time although... More 

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AIHGeneralManager, General Manager at Ashford International Hotel, responded to this review

Dear samsmob Thank you very much for your review. Our comedy nights are very popular and we have been running them for a number of years now. Many people choose to book the accommodation package and I’m pleased that you found it to be good value for money. Thank you for your recommendation and kind comments about the team, your... More 

Aberdare
Reviewer
5 reviews 5 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 1 week ago

I stayed here for 3 nights in April 2015 and was dissapointed by the service, expense of food and drink available and most of all the fact that priority was shown to German gusts over what football to watch in the bar. I argued black and blue that myself and my colleagues were watching a different game but told that... More 

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AIHGeneralManager, General Manager at Ashford International Hotel, responded to this review

Dear mitch6967 Thank you for taking the time to post your review and I’m sorry to learn of your experience with the football game in the bar. I understand from speaking to the team that one of our German tour groups requested in advance to watch the Bayern Munich Vs FC Porto game. They didn’t arrive in the bar at... More 

London, United Kingdom
Top Contributor
225 reviews 225 reviews
49 hotel reviews
116 helpful votes 116 helpful votes
3 of 5 stars Reviewed 1 week ago

Large, dated (80s) Hotel , very convenient for the M20 , Ashford town centre and international train station. I had a large room with a somewhat soggy soft bed. WiFi was fine and managed to get plenty of work done in the room. Premier Inn's are no worse than this so I guess this wins if you want to hire... More 

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AIHGeneralManager, General Manager at Ashford International Hotel, responded to this review

Dear Sweetcure Thank you for your review and I’m pleased that you found the hotel conveniently located and the free WiFi helpful. We like to think of our décor as more modern / contemporary. As you mentioned in your review, we are one of the largest conference venues in the South east so we do cater for some rather large... More 

Hockley, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Beautiful hotel with fantastic staff Tony Duty Manager and James our waiter (Happy 18th) The ladies in the spa really knew their trade... I had a gorgeous massage. Facilities spotless Pool Are a needs a bit of a refurb... and more seating... Meal choice a bit dated and not alot of choice although nice Drinks very expensive! All in all... More 

Was this review helpful? Yes 1
AIHGeneralManager, General Manager at Ashford International Hotel, responded to this review

Dear Jo P Thank you very much for your review and great to hear that you would like to return. Tony, James and the Spa ladies are all delighted to have been acknowledged in your review. Our new summer a la carte menu will be out soon for our Horizon Restaurant and I have taken note of your comments about... More 

Augusta G
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

This terrific hotel fit the bill. We decided to take a long weekend to explore Kent and needed a hotel to accommodate kids - must have an indoor pool - and a dog. I have realized that part of taking my 13 and 9 year old to explore the beauty, architecture and history of any place is tied to the... More 

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AIHGeneralManager, General Manager at Ashford International Hotel, responded to this review

Dear Siera G Many thanks for your review and I’m delighted to hear that you enjoyed your stay and that your superior family room was comfortable. I’m pleased that you were able to make time to use the leisure facilities. It is also a members club and spa so the children’s swim times are 9am – 12pm and 2pm –... More 

Ashford, United Kingdom
Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I attended a one day conference at this hotel and it was an excellent venue. All the staff were friendly and helpful. Tea and coffee was plentiful and the lunch provided was very enjoyable. The conference room was spacious and I was able to see and hear the guest speakers with ease. Plenty of paper and pens were provided so... More 

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AIHGeneralManager, General Manager at Ashford International Hotel, responded to this review

Dear Rosie H Thank you for taking the time to post your review, it’s much appreciated. I’m pleased to hear that you enjoyed attending your conference and the sweets! We hope to welcome you back again soon, perhaps next time for leisure? Kind regards Deirdre Billing, General Manager More 

Dover, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

Stayed here for a spa weekend with my mum & nan over Easter & would definetly recommend it. We had a wonderful stay, lovely beauty treatments, full use of the spa facilities, pool, steam room, sauna, jacuzzi and meals also. The food was delicious & the staff so happy & friendly. Our room clean & tidy, Beds very comfortable also.... More 

Was this review helpful? Yes 1
AIHGeneralManager, General Manager at Ashford International Hotel, responded to this review

Dear kirsty t Thank you very much for posting your review and your photos. It’s great to hear you al enjoyed your Easter spa break. I have passed on your kind comments to the staff as they always enjoy receiving feedback like this. Keep an eye on the QHotels website for our best deals or you may like to sign... More 

London, United Kingdom
1 review
5 of 5 stars Reviewed 3 weeks ago

We organise an annual Ladies Festival Weekend at the Ashford International, and have done so since 1991. We always receive a high level of service, and are really 'looked after' by the events team, particularly Karen and Tom who are always prepared to go that extra mile to ensure our weekend is memorable. We can't thank them enough. The general... More 

Was this review helpful? Yes
AIHGeneralManager, General Manager at Ashford International Hotel, responded to this review

Dear Peter Y Many thanks for your lovely review and kind recommendation. It’s a pleasure to host your Ladies Festival each year and we look forward to being of service to you again next year and the years to come. Tom & Karen are also delighted to have been mentioned by name in your review. Thanks again and see you... More 

london
Top Contributor
152 reviews 152 reviews
93 hotel reviews
127 helpful votes 127 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We stayed for three nights over the Easter weekend we had stayed at the hotel before . We booked a bridal suite which was a bit of a disappointment,it was really a large bedroom with a lobby.We found the configuration of the furniture in the bedroom odd as the settee was against the wall beside the T.V. and contacted Reception... More 

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AIHGeneralManager, General Manager at Ashford International Hotel, responded to this review

Dear grotbags Thank you for taking the time to review your recent stay. I’m pleased that you enjoyed your stay overall and that the Housekeeping team bought an extra armchair for you. I will ensure my Restaurant Manager addresses your feedback about the breakfast and thank you for bringing this to my attention. We hope to welcome you back again... More 

Great Malvern, United Kingdom
Senior Contributor
46 reviews 46 reviews
22 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Great hotel, can get busy with evening functions, but quiet and comfortable. Breakfast was good. Rooms were comfortable, clean and quiet. Close to town, £8 taxi ride. Ashford international station is also close (for London or Paris).

Was this review helpful? Yes
AIHGeneralManager, General Manager at Ashford International Hotel, responded to this review

Dear Pete M Thank you for your review and I’m pleased you enjoyed your stay. Our function rooms are on the other side of the hotel from the bedrooms so the noise doesn’t travel. Indeed Ashford International rail station for domestic services and the Eurostar is only a short taxi ride away. We hope to see you again soon. Kind... More 

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