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Ashford International Hotel

4.0 of 5 Simone Weil Avenue, Ashford TN24 8UX, England
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Certificate of Excellence 2014
Ashford International Hotel
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Ashford International Hotel
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754 reviews from our community

Traveler rating
    312
    301
    90
    37
    14
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260
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (139)
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Southampton, United Kingdom
Top Contributor
70 reviews 70 reviews
23 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 1 week ago

I recently attended a large club gathering (350plus) at the Ashford International Hotel and I have to say that the quality - particularly of the food served was outstanding. Food for the masses that actually had some flavour - wonderful.

Was this review helpful? Yes
AIHGeneralManager, General Manager at Ashford International Hotel, responded to this review

Dear John S Thank you for taking the time to leave feedback following your recent stay at the Ashford International Hotel. It is a pleasure to read your positive comments, and I am glad to hear that you had a great time at your recent club gathering at the hotel. I shall pass on your comments with regards to the... More

Leeds
Top Contributor
120 reviews 120 reviews
48 hotel reviews
62 helpful votes 62 helpful votes
4 of 5 stars Reviewed 1 week ago

The rooms in this hotel are always comfortable and spacious. The welcome from the staff is always excellent, the front desk staff are as good as anywhere. The gym is great and has lots of variety in equipment available to use. The rooms I had was spotless, there is nothing you could fault with the cleaners. A few of the... More

Was this review helpful? Yes 1
AIHGeneralManager, General Manager at Ashford International Hotel, responded to this review

Dear TerryTyke40 Thank you for your review following your recent stay with us. It’s great to hear your stay was so enjoyable, I am glad to read that you always find the rooms comfortable and spacious. I will share your lovely comments with the team, especially your comments with regards to our Reception team. Thank you for your continued loyalty,... More

2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

I have been to this spa 4x now and all visits have been wonderful! Beautifully decorated, modern yet relaxing look and feel to it. The relaxation room is great. Robe and slippers provided during your time in the spa too. The spa therapists truly act 100% professional at all times are polite and very friendly. I have recommended to friends... More

Was this review helpful? Yes 1
AIHGeneralManager, General Manager at Ashford International Hotel, responded to this review

Dear Zoe R Thank you for taking the time to leave feedback following your recent stay at the Ashford International Hotel. Thank you for your great comments regarding your visits to the spa, it is great to read that you have experienced wonderful visits each time. I will share your lovely comments with the spa team, as they always enjoy... More

London, United Kingdom
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

i have had a wonderful experience at the Spa in the Ashford International hotel, I had a magical facial and head massage performed by Chelsea, who was really professional and very sweet, and then i was taken to a room to relax, which was amazing. Then lunch which was very good, So I would like to say a thank you... More

Was this review helpful? Yes 2
AIHGeneralManager, General Manager at Ashford International Hotel, responded to this review

Dear bob w Many thanks for recently reviewing our hotel. It is fantastic to read that you had a wonderful experience at the spa, and I shall certainly pass your comments on to Chelsea in the spa as our team always enjoy receiving feedback. We hope to welcome you back soon, and I am sure you will receive the same... More

Hilperton, England
Top Contributor
104 reviews 104 reviews
34 hotel reviews
49 helpful votes 49 helpful votes
5 of 5 stars Reviewed 1 week ago

This is a large modern well presented and spacious hotel with plenty of onsite free parking. The dominant colour scheme is purple and red....so be sight senses warned! Bedroom - number 356 was excellent - it's on the top floor looking out onto one of the courtyards. The room is very large with a super king size and extremely comfortable... More

Was this review helpful? Yes 1
AIHGeneralManager, General Manager at Ashford International Hotel, responded to this review

Dear ScenerySteve Thank you for taking the time to leave feedback following your stay at the Ashford International Hotel. It’s a pleasure to read your positive comments, and I am glad to see that you enjoyed the hotel. I will share your lovely comments with the team, and it is great that you enjoyed our breakfast which is of a... More

Draperstown, United Kingdom
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 1 week ago

staff all helpful and friendly especially reception staff. leisure centre is just ok jacuzzi very small.only failure was not leaving towels on second day soiled ones removed only one clean set left and two people in room.

Was this review helpful? Yes 1
AIHGeneralManager, General Manager at Ashford International Hotel, responded to this review

Dear 22marian68 Thank you for taking the time to leave feedback following your recent stay at the Ashford International Hotel. It’s great to hear your stay was so enjoyable, I have of course passed your feedback on to our Housekeeping Manager with regards to your towels to ensure that this does not happen again and I do hope this did... More

Maidstone, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

My partner and i came for a spa weekend back in October and i must say it's the best i have been on!! The spa had a great atmosphere and the girls are lovely, i had a back massage and facial and it was perfect, I felt amazing after. Definitely come back again.

Was this review helpful? Yes 1
AIHGeneralManager, General Manager at Ashford International Hotel, responded to this review

Dear stantheman0819 Thank you for taking the time to leave feedback following your recent stay at the Ashford International Hotel. It’s a pleasure to read your positive comments, and I am glad to read that you experienced a fantastic spa weekend! I shall certainly share your lovely comments with the team, as it is great to hear you enjoyed your... More

East Sussex
Senior Contributor
21 reviews 21 reviews
9 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

My partner and I stayed for 2 days/1 night on a spa, lunch, dinner, bed and breakfast deal. Hotel was very nice, with modern decor and comfy beds. It was peaceful and quiet. We had a wonderful time in the spa relaxing in the jacuzzi, swimming in the pool and enjoying a very firm 'knot relieving' massage (as requested). However,... More

Was this review helpful? Yes
AIHGeneralManager, General Manager at Ashford International Hotel, responded to this review

Dear Quester10 Thank you for your review following your recent stay with us. I was disappointed to read that you experienced some issues during your stay with regards to the food and service. Please be assured that your helpful comments will be discussed with the rest of the team here, and I do apologise that you felt dissatisfied with your... More

Somerset, United Kingdom
Contributor
13 reviews 13 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Lovely hotel and very polite helpful staff, many single men and woman on business trips at this hotel all seemed to be welcomed warmly. Several conference rooms available, food and drink provided. I did think the food was a little pricey and was glad I did not have to pay. 6oz fillet and chips £26

Was this review helpful? Yes 1
AIHGeneralManager, General Manager at Ashford International Hotel, responded to this review

Dear MarknJayne P Thank you for your review following your recent stay with us. Thank you for your kind words towards our team, they always enjoy receiving feedback. It’s great to hear that your stay was so enjoyable and that you found all the staff to be polite and helpful. Our pricing within our Restaurant and Bars is competitive with... More

Kent
Reviewer
3 reviews 3 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Had a great time at the spa the staff were excellent so happy and helpful,loved the experience.Thanks to everyone. I have had a couple of treatments before,and have enjoyed it every time that I have been here.

Was this review helpful? Yes 2
AIHGeneralManager, General Manager at Ashford International Hotel, responded to this review

Dear ezziejess Thank you for taking the time to leave feedback following your stay at the Ashford International Hotel. It is great to hear that your stay was so enjoyable, and that you particularly enjoyed your time in the spa. I will share your lovely comments with the team, as they always enjoy receiving feedback. I hope you will be... More

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Additional Information about Ashford International Hotel

Address: Simone Weil Avenue, Ashford TN24 8UX, England
Location: United Kingdom > England > Kent > Ashford
Price Range (Based on Average Rates): $
Hotel Class:4 star — Ashford International Hotel 4*
Number of rooms: 179
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Also Known As:
Ashford Hotel International
Ashford International Hotel Kent

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