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All 7 Ashford hotels

Ashford International Hotel

4.0 of 5 Hotel   |   Simone Weil Avenue, Ashford TN24 8UX, England
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Ashford International Hotel
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82%
Ranked #2 of 7 hotels in Ashford
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed yesterday
BarryHaynes Leicester, United Kingdom
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681 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (125)
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English first
Leicester, United Kingdom
Top Contributor
101 reviews 101 reviews
38 hotel reviews
449 helpful votes 449 helpful votes
4 of 5 stars Reviewed yesterday NEW

Stayed two nights in a large room with excellent and much needed air-conditioning - 30C outside! A clean, fresh, quiet and well-furnished room with large bed and armchairs and table, and a good-sized bathroom, and plenty of tea/coffee and shower gel/shampoo. An excellent spread at breakfast of both hot and cold food including fresh fruit and cakes on the Saturday... More

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Margate, United Kingdom
Contributor
14 reviews 14 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Stayed for a spa experience for a birthday treat. The good - Staff we friendly and helpful particularly angela in the restaurant in the evening added a nice touch that made it even more special. The food was fabulous really enjoyed the evening meal. Breakfast was hectic but we saw them regularly changing out the hot options so that people... More

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1 review
4 of 5 stars Reviewed 5 days ago NEW

Great staff friendly staff who are very helpfull and always have a smile. Wifi worked well. Good food altho a bit more choice or a specials board would have been good. Only down side lack of air con in public areas and week in the rooms. Stayed for a week.

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Exeter, United Kingdom
Reviewer
5 reviews 5 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I have spent a few nights recently at the hotel due to business. The reception staff were very friendly and helpful on arrival. I have found the rooms were clean and spacious. I used the pool and felt that the changing rooms and showers require an upgrade. I would stay at this hotel again in the future.

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Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

I am currently staying here after checking in for work last night. In general the hotel is what you would expect from a 4 star hotel. The rooms are very clean and spacious. However the pool/spa area is looking a little dirty in places. The steam room smells a little bit musty and the changing rooms could do with a... More

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AIHGeneralManager, General Manager at Ashford International Hotel, responded to this review

Dear Joharr77 Thank you for taking the time to post your review and for raising your concerns whilst you are still staying with us; giving us the opportunity to rectify them for you. We are currently redecorating the leisure club and it is cleaned on a daily basis. The team also do a deep clean on a monthly basis and... More

Eastbourne, United Kingdom
Senior Contributor
28 reviews 28 reviews
15 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 1 week ago

We have just spent 2 nights at the hotel for my boyfriend's birthday and had a fantastic stay. We arrived early (about 45mins before check in time) but this was no problem and the young man on reception was very efficient and friendly. I had booked a QStar room for a little touch of luxury and wasn't disappointed. The room... More

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AIHGeneralManager, General Manager at Ashford International Hotel, responded to this review

Dear fairysugardust Many thanks for your lovely review and for acknowledging Angela and Harley personally. I will ensure your kind comments are shared with them and the rest of the team. I’m pleased you also found time to visit Port Lympme Wild Animal Park. Thanks again and we hope you will get the chance to visit again very soon. Kind... More

London, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 of 5 stars Reviewed 1 week ago

I have been to the hotel 4 times for spa overnight stays with my girlfriends and loved each experience until this weekend. Not so sure what has happened to the efficient service at the restaurant. It seems things go downhill when they are busy. Our Dinner Experience We ordered drinks shortly after being seated and didn't get our drinks until... More

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AIHGeneralManager, General Manager at Ashford International Hotel, responded to this review

Dear Faith_Orpington Many thanks for reviewing Ashford International Hotel and I’m sorry to hear that you experienced some service issues during your evening meal. I’m pleased that you have stayed a number of times before and you are aware that these issues do not reflect our usual standards. I have discussed your feedback with our new Restaurant and Bars Manager... More

London, United Kingdom
Senior Reviewer
6 reviews 6 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed for one night. Large room, and nice and quiet. Feels modern and very clean and the staff are helpful and quick. The breakfast was particularly good- one of the better ones that I have had in a hotel, especially the cooked options Would stay again. Perhaps a little overpriced but no complaints.

Was this review helpful? Yes 1
AIHGeneralManager, General Manager at Ashford International Hotel, responded to this review

Dear Emily M Thanks for your review and great to hear that you would like to stay again. Keep a look out on our website for our best deals and we hope you get the chance to visit again soon. Kind Regards Deirdre Billing, General Manager More

kent
Contributor
13 reviews 13 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

Went for a two night spa break with a friend. We upgraded to treat ourselves. Worth it! Had an hour massage plus half hour treatment. Fantastic. Slight problem with our shower but Dave the handy man was there in minutes. All sorted. Julie from housekeeping was so helpful. Couldn't do enough. Just never want to go anywhere else

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AIHGeneralManager, General Manager at Ashford International Hotel, responded to this review

Dear penlen So lovely to welcome you back again and I’m pleased that Head Housekeeper Julie and Maintenance Manager Dave were helpful when you had an issue with your shower. Thanks again for your continued custom and we look forward to seeing you again soon. Kind Regards Deirdre Billing, General Manager More

Contributor
16 reviews 16 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

I regularly stay here midweek for work. Since the million pound make over the decor is very modern and very pink! I love it! Reception staff are extremely professional and fast. Rooms are modern and very pink and purple but quite small. Breakfast is included and you have the choice of fresh fruit, full cooked buffet breakfast with a selection... More

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AIHGeneralManager, General Manager at Ashford International Hotel, responded to this review

Dear NCCB Many thanks for your review and great to hear you’re a regular customer. The breakfasts are very popular and don’t forget our chefs are happy to cook your eggs fresh to your preference. We look forward to welcoming you on your next stay. Kind Regards Deirdre Billing, General Manager More

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Additional Information about Ashford International Hotel

Address: Simone Weil Avenue, Ashford TN24 8UX, England
Location: United Kingdom > England > Kent > Ashford
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Ashford International Hotel 4*
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Also Known As:
Ashford Hotel International
Ashford International Hotel Kent

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
The Ashford International Hotel is located close to J9 of the M20 motorway and minutes from the Eurostar terminal, Channel Tunnel and only 36 minutes from London. The hotel boasts 19 state-of-the-art conference rooms and 179 sumptuous bedrooms. The hotel has a contemporary brasserie style restaurant Horizon, Costa Coffee and the more informal sports bar with pool table, Quench. Leisure and Spa facilities feature a 20m indoor pool, Jacuzzi, sauna, steam room, Technogym, relaxation suite and six beauty treatment rooms. ... more   less 
Number of rooms
179

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