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All 7 Ashford hotels

Ashford International Hotel

4.0 of 5 Hotel   |   Simone Weil Avenue, Ashford TN24 8UX, England
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Ashford International Hotel
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Ranked #3 of 7 hotels in Ashford
Certificate of Excellence 2013
A recent review
4 of 5 stars reviewed 2 days ago
Olive H High Wycombe, United Kingdom
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632 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (114)
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English first
High Wycombe, United Kingdom
1 review
4 of 5 stars Reviewed 2 days ago NEW

We stayed for a long Easter weekend and thoroughly enjoyed our stay. We had a wedding to attend nearby, hence the stay. The hotel has been refurbished and I must say I approve! Our room was lovely, however, if I would say anything against this, it would be the interconnecting door to the next room. We could hear the family... More

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AIHGeneralManager, General Manager at Ashford International Hotel, responded to this review

Dear Olive H Many thanks for your review and I’m pleased to hear you approve of the décor. The maintenance team are always working hard to ensure the hotel is in tip top condition. I’m sorry that you could hear the guests in the room next door. Going forward, if you would prefer a room without an interconnecting door, please... More

Sydney
Contributor
15 reviews 15 reviews
8 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

It was more motel than hotel, and the rooms were modern, but nothing flash. We stayed there so we would be a short drive to the train station in the morning so we could drop our car off and get on the train easily. We booked two rooms (there was six of us), but they put the two rooms down... More

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AIHGeneralManager, General Manager at Ashford International Hotel, responded to this review

Dear TheJohnsonSix Thank you for taking the time to post your review following your visit in September last year. I’m sorry to hear that your rooms were allocated so far apart as we always do our best to ensure we allocate families as close as possible. The Sainsbury’s supermarket next door is open 24 hours a day Monday – Saturday... More

Basel, Switzerland
Top Contributor
70 reviews 70 reviews
40 hotel reviews
151 helpful votes 151 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

My son and I booked a room for an overnight stop before heading to the Outlet Centre and then onto Dover for our journey home. The hotel is very easy to find and conveniently close to the motorway turnoff. There is a retail park and large supermarket in close proximity. We arrived late but we able to park close to... More

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AIHGeneralManager, General Manager at Ashford International Hotel, responded to this review

Dear notkeepingmum Thank you for your lovely comments about the hotel and the team. I’m delighted to hear that your stay was enjoyable and that you found the hotel conveniently located. There are also some great attractions and days out to be had in Kent. The team really enjoyed reading your comments and we look forward to welcoming you back... More

Huntingdon, United Kingdom
2 reviews
2 of 5 stars Reviewed 1 week ago

I Stayed at this hotel from the15th to the 16th March 2014 and was very disapointed with the room and the response to our concerns while we were there. My daughter and I arrived early on the 15th and although we could not access the room or sign in the young man on reception was very helpful advising us where... More

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AIHGeneralManager, General Manager at Ashford International Hotel, responded to this review

Dear Sheila H Thank you for taking the time to post your review. I’m sorry to hear that your daughter developed a rash and that you experienced issues with the heating and shower in your accessible room. We haven’t received any reports of rashes before so naturally we launched a detailed investigation. We found that all 3 cases had attended... More

Sutton, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago via mobile

I have stayed at the Ashfield international hotel afew times before and have never had an issue ever. The whole Q hotels group are very pleasant in fact. The food in the restaurant is excellent the atmosphere is relaxing just what you need for a quick weekend away highly recommend it to all.

Was this review helpful? Yes 1
AIHGeneralManager, General Manager at Ashford International Hotel, responded to this review

Dear Cripvw Thank you for your lovely review and I’m pleased that you have always enjoyed your stays at Ashford International Hotel and with the QHotels Group. Each of the 21 QHotels has something different to offer whether it’s a city break or an escape to the countryside, but we all pride ourselves on delivering an experience tailored to you.... More

Geneva, Switzerland
Top Contributor
162 reviews 162 reviews
67 hotel reviews
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stayed here for two nights as a delegate on a Charity conference. The hotel was very good and the staff were very helpful and exceedingly friendly. The rooms were to a high standard and also there is free wifi which is a plus. Catering was excellent with friendly staff and good food. Overall I was very impressed and I... More

Was this review helpful? Yes 1
AIHGeneralManager, General Manager at Ashford International Hotel, responded to this review

Dear HullPhil Thank you for taking the time to post your review. I’m delighted to hear that you enjoyed your stay and that you would recommend us. I do hope you will visit again in the future and take time to explore some of the beautiful Kent countryside and attractions. Kind Regards Deirdre Billing, General Manager More

Kent
Contributor
13 reviews 13 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I stayed at the hotel last week with my maid of honour (the night before my wedding). She treated me to the spa package and I have to say it was brilliant. I felt really pampered and relaxed. The facilities are really modern and staff are lovely. We also had an evening meal which was really nice. The room was... More

Was this review helpful? Yes 1
AIHGeneralManager, General Manager at Ashford International Hotel, responded to this review

Dear Laura H Thank you for your review and many congratulations on your recent wedding! I’m so pleased to hear that you enjoyed a relaxing spa break before the big day. My very best wishes to you both and I hope you will return to enjoy a break away together in the near future. Kind Regards Deirdre Billing, General Manager More

2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 weeks ago via mobile

We stayed at The Ashford International Hotel for 3 nights during our wedding celebrations in October 2013, we had one of the top suites for 3 nights and one of the cheaper rooms for 1 night and paid almost £575 for the stay. Unfortunately our hard earned wages was wasted as a deluge of issues and in-house bickering and very... More

Was this review helpful? Yes 1
AIHGeneralManager, General Manager at Ashford International Hotel, responded to this review

Dear Owen-Cronin Thank you for your review and I’d like to reiterate our apologies for the issues you experienced during your stay and afterwards. I’m aware that the matter was dealt with by the Head Housekeeper and she sent you an apology letter after you departed. It is deeply regrettable that you don’t appear to have received this. I understand... More

Leeds
Top Contributor
114 reviews 114 reviews
48 hotel reviews
54 helpful votes 54 helpful votes
4 of 5 stars Reviewed 3 weeks ago

First visit to the hotel but I will be back. Very comfortable rooms that had everything that is needed. The gym is excellent but go after 6pm as it can be packed with members. Food is excellent but you don't tend to get pointed to the fixed price menu by the staff, but great service and excellent value for money.... More

Was this review helpful? Yes 1
AIHGeneralManager, General Manager at Ashford International Hotel, responded to this review

Dear TerryTyke40 Many thanks for your review and I’m delighted to hear that the facilities were just right for your business stay. With regards to the breakfast we have a selection of items which can be cooked to order on request including eggs cooked however you like them. I hope you’ll get a chance to enjoy them on your next... More

Chichester, United Kingdom
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

First visit to this hotel but regular user of others in the chain. Easy to find and good location for Ashford and railway station if travelling further into Europe. Warm welcome as expected and efficiently completed. Room clean and tidy with expected extras as part of Breakaway package. All clean and tidy and kept so throughout - thanks to friendly... More

Was this review helpful? Yes 1
AIHGeneralManager, General Manager at Ashford International Hotel, responded to this review

Dear Sussexboy24 Thank you for taking the time to post your review and great to hear you’re a Breakaway Club member. I’m pleased that you enjoyed your stay overall and I have taken on board your comments regarding the cereals and the TV channels. Indeed we are currently looking at getting some additional channels and I would be grateful if... More

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Additional Information about Ashford International Hotel

Also Known As:
Ashford Hotel International
Ashford International Hotel Kent
Address: Simone Weil Avenue, Ashford TN24 8UX, England
Location: United Kingdom > England > Kent > Ashford
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Ashford
#2 Romantic Hotel in Ashford
#3 Family Hotel in Ashford
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Ashford International Hotel 4*
Official Description (provided by the hotel):
The Ashford International Hotel is located close to J9 of the M20 motorway and minutes from the Eurostar terminal, Channel Tunnel and only 36 minutes from London. The hotel boasts 19 state-of-the-art conference rooms and 179 sumptuous bedrooms. The hotel has a contemporary brasserie style restaurant Horizon, Costa Coffee and the more informal sports bar with pool table, Quench. Leisure and Spa facilities feature a 20m indoor pool, Jacuzzi, sauna, steam room, Technogym, relaxation suite and six beauty treatment rooms. ... more   less 
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