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All 7 Ashford hotels

Holiday Inn Ashford - Central

3.0 of 5 Hotel   |   Canterbury Road, Ashford TN24 8QQ, England
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Ranked #6 of 7 Hotels in Ashford
A recent review
5 of 5 stars reviewed 1 week ago
pjpgjp101 Ashford, United Kingdom
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349 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Ashford, United Kingdom
Contributor
13 reviews 13 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 1 week ago

Hubbie and |I had left it too late to get into any of the many eateries local to us so at 8.30 on a Saturday evening we thought we would try the Holiday Inn Restaurant. The place was empty except for a table of 3 residents so we were a bit nervous to say the least. The service was prompt... More

Was this review helpful? Yes
Glyn J, General Manager at Holiday Inn Ashford - Central, responded to this review

Dear pjpgjp101, Thank you so much for your very kind review of our Junction restaurant. It was a pleasure to read that you had such a wonderful experience and I hope that you will dine in our restaurant again in the future. Kind regards, Glyn Jones General Manager More

Northallerton, United Kingdom
Top Contributor
110 reviews 110 reviews
43 hotel reviews
66 helpful votes 66 helpful votes
5 of 5 stars Reviewed 1 week ago

This stay has kind of restored my faith in the Holiday Inn brand, after some less than pleasant stopovers at other hotels in the chain. Used my accumulated points for a 'rewards night', and couldn't have been happier. Pity it's just quite difficult to find!! Don't use the advertised hotel postcode in a sat nav, you will end up some... More

Was this review helpful? Yes
Glyn J, General Manager at Holiday Inn Ashford - Central, responded to this review

Dear allertonlad, Thank you so much for your wonderful review. I was so pleased to hear that you enjoyed your stay with us. I really appreciate your feedback about using a sat nav to find our hotel and we have recently updated our local website with the co-ordinates of our hotel. We look forward to welcoming you back in the... More

Reviewer
5 reviews 5 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We stay at holiday inns on regular basis and have to say this one was very disappointing. Staff weren't friendly especially at breakfast it was as though we were bothering them when asking for things, also didn't appreciate being in a room on same corridor as the smoking rooms was shocked they still have these available as the smell was... More

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Glyn J, General Manager at Holiday Inn Ashford - Central, responded to this review

Dear yunmymummies, Thank you for your review of our hotel. I was disappointed to hear that you did not enjoy your breakfast experience and I will be passing on your feedback. We are currently in the process of reviewing our smoking rooms within the hotels. Thank you again for your valuable feedback. Kind regards, Glyn Jones General Manager More

Canterbury, United Kingdom
Senior Reviewer
8 reviews 8 reviews
3 of 5 stars Reviewed 3 weeks ago

I booked my stay 3 days in advance using the 'Booking' website. Upon arrival, the receptionist said there was no room booking under my name. I showed her the email confirmation and she explained that she was fairly new and that the manager was out of office till the following week. Luckily, there was two standard double rooms available which... More

Was this review helpful? Yes
Glyn J, General Manager at Holiday Inn Ashford - Central, responded to this review

Dear OC260393, Thank you for your review of our hotel. I was pleased to hear that my staff were able to assist you & I do hope that the booking issue will not deter you from coming back to our hotel again. Kind regards, Glyn Jones General Manager More

Ash Vale, Surrey
Top Contributor
78 reviews 78 reviews
57 hotel reviews
71 helpful votes 71 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Stayed for just the 1 night. Checking in was great. Very friendly young man upgraded us because of platinum status. The room was very small which surprised us considering it was supposed to be a better room so heaven knows what standard rooms are like! Bathroom was small too with the most ridiculously small bath, like a half sized bath!... More

Was this review helpful? Yes
Glyn J, General Manager at Holiday Inn Ashford - Central, responded to this review

Dear Phil1957, Thank you for your review of our hotel. I was so pleased to hear that you had a great check in. I have also taken on board the rest of your feedback & will have now added additional times to when our bins will be emptied. Thank you again for your feedback & I do hope that we... More

London, United Kingdom
Top Contributor
52 reviews 52 reviews
41 hotel reviews
54 helpful votes 54 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I enjoyed a one night stay in the Holiday Inn, Ashford with almost as much pleasure as I take in leaving this rare 5 star review. The Holiday Inn provided a comfortable, uncomplicated, highly recommendable stay and highlighted many reasons why I (and you!) should really consider Holiday Inns more often. We phoned in advance for early check-in which was... More

Was this review helpful? Yes 1
Glyn J, General Manager at Holiday Inn Ashford - Central, responded to this review

Dear cdjl, Thank you so much for this amazing review of our hotel. It was such a pleasure to read that you would highly recommend us. Thank you again for your review & we do hope you will return in the future. Kind regards, Glyn Jones General Manger More

Grimsby, United Kingdom
Top Contributor
71 reviews 71 reviews
21 hotel reviews
43 helpful votes 43 helpful votes
5 of 5 stars Reviewed October 14, 2014

We stayed here overnight rather than do a tedious pick up that takes hours to join a coach holiday. The room was spotlessly clean, bed comfortable.The tray with tea and coffee generouse. After a good nights sleep we ate a excellent breakfast .really liked this hotel would like to spend a week here as there are lots of things to... More

Was this review helpful? Yes
Glyn J, General Manager at Holiday Inn Ashford - Central, responded to this review

Dear lottie49, Thank you so much for your kind review. It was wonderful to hear that you had a good nights sleep and the breakfast was excellent. I do hope we can welcome you back to our hotel in the future. Kind regards, Glyn Jones General Manager More

Derby, United Kingdom
Top Contributor
359 reviews 359 reviews
100 hotel reviews
192 helpful votes 192 helpful votes
4 of 5 stars Reviewed October 13, 2014

This is a nice hotel, handy for access into the town. It was a very quiet night when we were there although the receptionist said they were very busy. The rooms were tidy and clean. We only used this as a base for a night as we were sailing to France but we would return again.

Was this review helpful? Yes
Glyn J, General Manager at Holiday Inn Ashford - Central, responded to this review

Dear Tony_and_Kay, Thank you for your very kind review of our hotel. I was delighted to hear that you enjoyed your stay & I hope that we can welcome you back in the near future. Kind regards, Glyn Jones General Manager More

Amersham, United Kingdom
Contributor
11 reviews 11 reviews
11 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed October 9, 2014

We we're let down , we booked a conference room and two days before we were due to arrive we were told we couldn't have the room be booked as it had been booked out to someone paying more money. We had to use a much smaller room. We waited 45 mins for our dinner. A salad with mixed leaves... More

Was this review helpful? Yes 1
Glyn J, General Manager at Holiday Inn Ashford - Central, responded to this review

Dear irenethomo, Please accept my sincere apologies for the issues you experienced. Unfortunately I have been on annual leave so I would very much appreciate it if you could please contact me at the hotel or alternatively on my email so we can discuss this further. Kind regards, Glyn Jones General Manager More

Bradwell, null, United Kingdom
Reviewer
5 reviews 5 reviews
5 hotel reviews
24 helpful votes 24 helpful votes
1 of 5 stars Reviewed October 8, 2014

Stayed here yesterday evening for the first (and last) time! Reception and check in fine. Room - bedroom area fine, bathroom in need of an upgrade (room 143) The real fun started with the restaurant - I got down for opening and waited for 10 mins, no sign of any service, walked round the corner and asked the barman if... More

Was this review helpful? Yes
Glyn J, General Manager at Holiday Inn Ashford - Central, responded to this review

Dear Paul T, Thank you for your review. Please accept my apologies for the inconvenience that you experienced in our restaurant, this is not to our usual high standard. Your feedback is very important to us. Kind regards, Glyn Jones General Manager More

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Additional Information about Holiday Inn Ashford - Central

Address: Canterbury Road, Ashford TN24 8QQ, England
Phone Number:
Location: United Kingdom > England > Kent > Ashford
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Ashford - Central 3*
Number of rooms: 103
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Also Known As:
Holiday Inn Ashford - Central Hotel Ashford
Ashford Holiday Inn
Holiday Inn Ashford - Central Kent

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