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All 7 Ashford hotels

Holiday Inn Ashford - Central

3.0 of 5 Hotel   |   Canterbury Road, Ashford TN24 8QQ, England
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Ranked #6 of 7 Hotels in Ashford
A recent review
4 of 5 stars reviewed yesterday
FromtheEast Great Britain
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328 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Great Britain
Top Contributor
211 reviews 211 reviews
65 hotel reviews
89 helpful votes 89 helpful votes
4 of 5 stars Reviewed yesterday NEW

Good friendly welcome. Reasonable sized room. Food in the restaurant is better than it sounds , (very pleasantly surprised), the food was very tasty, nicely presented and far better than we expected. Good friendly service.. A most enjoyable meal & pleasant stay!

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Liorac-sur-Louyre, Dordogne
Senior Contributor
29 reviews 29 reviews
12 hotel reviews
39 helpful votes 39 helpful votes
3 of 5 stars Reviewed yesterday NEW

Having had such good experiences at Holiday Inn Express hotels we booked this one for its convenience but were disappointed. The room was satisfactory and comfortable but it was not warm and it was a route march round a rabbit warren of corridors to reach it. As we had spent the day travelling we decided to use the in-house restaurant... More

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Swansea, United Kingdom
Senior Contributor
27 reviews 27 reviews
5 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed 2 days ago NEW

we booked the Disney package. Good value at £100. As We were on the Eurostar Disney express on the Sunday morning. So we booked the Disney package. Good value at £100. We stayed in Room 146 on the Saturday night, then room 148 on the Thursday night We returned. in room 146 the double bed was really too soft and... More

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Bristol, England, United Kingdom
Reviewer
5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 4 days ago NEW

I checked in late in the evening (11pm) and was given what was apparently their last room. This turned out to be a smoking room, despite my having booked a non smoking room. It smelled dreadful in the room and the stink had permeated even the new bed covers. I complained and the receptionist promised to arrive in my room... More

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Contributor
18 reviews 18 reviews
5 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 1 week ago

I prefer this to the other chain hotels in Ashford. I have driven past this place forever, but had not stayed there before, I had never stayed at any Holiday Inn. It was a lot nicer than I was expecting. I had a suite, which was nothing grand, but certainly very nice. It was clean, the bathroom had a huge... More

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Leicester, United Kingdom
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
25 helpful votes 25 helpful votes
1 of 5 stars Reviewed 1 week ago

We stayed at this hotel for my grandson wedding reception which cost 1000's and when we arrived our rooms were not reay we were late for the wedding and the manager on reception was quite rude and said there was nothing she could do, I ased for her managers name and contact and she said here it it but he... More

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London, United Kingdom
Senior Contributor
25 reviews 25 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 1 week ago

The hotel is in an ideal place for the Designer Outlets. Parking easy and rooms are comfortable with Air Conditioning. Hotel does not seem to recognise IHG Cardholders with privileges which was not too good. Breakfast system does not work, we saw a queue of at least 15 people waiting to get breakfast and it was just too long and... More

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Glyn J, General Manager at Holiday Inn Ashford - Central, responded to this review

Thank you for your review of our hotel. I was delighted to hear that you found your room comfortable and our location suited your needs. We do value all of our IHG rewards members and I would like to apologise for your status not being recognised on this occasion. I do hope that you will return to our hotel again... More

Reviewer
4 reviews 4 reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 2 weeks ago

My wife and I stayed here last night and all I can say is we had the worst hotel experience ever. So we booked over the phone in the morning to be advised we could have a room. Turned up to the hotel and there was a huge wedding on so the hotel was full. Reception advised they only had... More

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Glyn J, General Manager at Holiday Inn Ashford - Central, responded to this review

Thank you for your review of our hotel. Please accept my sincere apologises for the issues that you experienced. I believe that our Reservations Manager has been in contact with you to discuss. Kind regards, Glyn Jones General Manager More

Wantage, United Kingdom
Contributor
11 reviews 11 reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Stayed here for 5 nights. Ideal touring base. But hotel needs updating. Bathroom shabby. Ours had coffee stains on the doorway to bathroom. Air con not very efficient. Went to switch floor lamp on but was not working and beside it was a load of leftover sweets on the floor. Good cleaning. Reported both. Staff apologised but lamp was never... More

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Glyn J, General Manager at Holiday Inn Ashford - Central, responded to this review

Thank you for your review of our hotel. I have certainly taken your feedback on board and have discussed with my Housekeeping team as this is not our usual standard. I do hope that you will visit our hotel in the near future so we can show you our high standards. Kind regards, Glyn Jones General Manager More

Leeds, United Kingdom
Contributor
16 reviews 16 reviews
11 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago

very handy for the eurotunnel i booked two family rooms which were spacious clean and tidy . the front desk pointed me to a harvester restaraunt over the road as the one in the hotel wasn,t serving till later.we had a really good meal there!.the breakfast in the hotel was very varied and well presented choices went from making your... More

Was this review helpful? Yes
Glyn J, General Manager at Holiday Inn Ashford - Central, responded to this review

Thank you so much for your very kind review. I was delighted to hear that you found your rooms spacious, clean and tidy. Also, that you enjoyed our new pancake machine at breakfast. I do hope that you will visit our hotel again in the future. Kind regards, Glyn Jones General Manager More

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Additional Information about Holiday Inn Ashford - Central

Address: Canterbury Road, Ashford TN24 8QQ, England
Phone Number:
Location: United Kingdom > England > Kent > Ashford
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Ashford - Central 3*
Number of rooms: 103
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Also Known As:
Holiday Inn Ashford - Central Hotel Ashford
Ashford Holiday Inn
Holiday Inn Ashford - Central Kent

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