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Holiday Inn Ashford - Central

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Canterbury Road, Ashford TN24 8QQ, England
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Holiday Inn Ashford - Central
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Holiday Inn Ashford - Central
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375 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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london
Top Contributor
104 reviews 104 reviews
51 hotel reviews
99 helpful votes 99 helpful votes
1 of 5 stars Reviewed 3 days ago NEW

Well it's hard to believe how bad holiday inn is becoming in the UK but with hotels like this it's no wonder, I appreciate holiday inn own none of these hotels and just charge for the licence to run under the umbrella but HI really should try to maintain some standards after all it's there reputation, but appears long as... More 

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Newport, United Kingdom
Contributor
15 reviews 15 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

.....from my personal view of the hotel however if I stayed there again I would ask to not have a disabled room. My major issue with our room was that the bathroom, although adapted, was not suitable for a lanky person like me - the shower only went up to four foot high! Aside from that there were little aspects... More 

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Glyn J, General Manager at Holiday Inn Ashford - Central, responded to this review

Dear OliveOyIUK, Thank you for your review of our hotel. I very much appreciate your feedback which has been shared with the team. I do hope we can welcome you back to the hotel in the future. Kind regards, Glyn Jones General Manager More 

London, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

My fiancé and I decided we would spend one night here following a visit on valentines day 2-3 years ago. We, strangely enough, were given the exact same room we had before and it was still the same clean and comfortable room we remember! We decided to go down for dinner on the Sunday evening as we did the last... More 

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Glyn J, General Manager at Holiday Inn Ashford - Central, responded to this review

Dear LuciiLove_x, Thank you so much for your lovely 5 star review. It was such a pleasure to read that the food was amazing and you received great service. We very much look forward to welcoming you back to our hotel soon. Kind regards, Glyn Jones General Manager More 

Brighton, United Kingdom
Senior Contributor
25 reviews 25 reviews
14 hotel reviews
59 helpful votes 59 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here one night for business, the room was nice and clean and the towels very soft. The bar prices were expensive so went to the Harvester across the road for drinks and dinner and also breakfast as it was £15 in the Holiday Inn and only £4.95 at The Harvester. Beds really comfy, nice and quiet but the shower... More 

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Glyn J, General Manager at Holiday Inn Ashford - Central, responded to this review

Dear Boffin8, Thank you for your review of our hotel. I was delighted to hear that you had a great nights sleep. Please accept my sincere apologies for the issue you experienced with the water temperature. Our service contractor was called in and a fault was found on the Expansion Vessel for the pumps and booster which was causing the... More 

Hull
Contributor
11 reviews 11 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

My stay was ok! The place was fairly clean, but very worn down. It needs a makeover. Staff were miserable, looked unhappy and neglected really. Not the usual Holiday inn experience. Usually ok for business trips, but left feeling unrefreshed for my next meeting. On the plus side, the shower was great and the breakfast manager was happy.

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Glyn J, General Manager at Holiday Inn Ashford - Central, responded to this review

Dear Simon R, Thank you for your review of our hotel. I very much appreciate your feedback and hope we can welcome you back to the hotel in the future. Kind regards, Glyn Jones General Manager More 

Milton Keynes, United Kingdom
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We checked in here for 1 night on route to Disney via Eurotunnel. Check-in was smooth and efficient, staff polite, knowledgeable and helpful. Rooms are comfortable and cleans with plenty of space for all four of us and our luggage in their family room (double bed, sofa bed and single). Lovely powerful shower, clean bathroom. Beds are comfy, walls a... More 

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Glyn J, General Manager at Holiday Inn Ashford - Central, responded to this review

Dear Derenstar, Thank you for your review of our hotel. I was delighted to hear that your stay was perfect and you would stay here again. I do hope we can welcome you back to the hotel in the near future. Kind regards, Glyn Jones General Manager More 

Nottingham, United Kingdom
Contributor
16 reviews 16 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 3 weeks ago

There isn't a lot you can say about the holiday inn, the staff were very friendly. The room was clean and quiet. The AC kept the room at a good temperature. Rather than it being like one of the current modern Holiday Inns, it had a little character. Wouldn't hesitate in booking this hotel again.

Was this review helpful? Yes
Glyn J, General Manager at Holiday Inn Ashford - Central, responded to this review

Dear Matthew W, Thank you for your kind review of our hotel. I was delighted to read that you enjoyed your stay and would book again, also that you found our staff very friendly. We look forward to welcoming you back in the future. Kind regards, Glyn Jones General Manager More 

Halstead, United Kingdom
Contributor
16 reviews 16 reviews
11 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed here for a three day business trip. Very happy with the hotel. Yes the rooms are a little tired looking but was clean and comfortable. For the price with breakfast we could not complain. Most staff were very friendly and helpful. Watch out for the post code. If you use the one on the website you may end up... More 

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Glyn J, General Manager at Holiday Inn Ashford - Central, responded to this review

Dear Andrew D, Thank you so much for your kind review of our hotel. It was a pleasure to read that you are very happy with the hotel. I very much appreciate your feedback on the postcode, we have recently updated our website to include the co-ordinates of our hotel. We look forward to welcoming you back to the hotel.... More 

Bristol, United Kingdom
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stayed here on our way to France. Easy to find. Convenient for the tunnel. Good bar food and staff were friendly. Easy check in and out. Pleasant room. Close to motorway. An easy stopover. No complaints.

Was this review helpful? Yes
Glyn J, General Manager at Holiday Inn Ashford - Central, responded to this review

Dear Jeannie210, Thank you so much for your 5 star review. It was such a pleasure to read that our staff were friendly and you enjoyed good food. We look forward to welcoming you back to the hotel in the future. Kind regards, Glyn Jones General Manager More 

Squrrox99
Contributor
14 reviews 14 reviews
11 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed February 23, 2015

Travelling on Eurostar to Paris this hotel was an ideal location as we had to drive down the previous night. Easy to find, clean and comfortable.Reception was friendly and check in and out was very speedy.

Was this review helpful? Yes
Glyn J, General Manager at Holiday Inn Ashford - Central, responded to this review

Dear Squrrox99, Thank you so much for your review of our hotel. I was delighted to hear that you enjoyed your stay and the location was well suited to your needs. I hope we can welcome you back to the hotel in the near future. Kind regards, Glyn Jones General Manager More 

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