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Holiday Inn Ashford - Central

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Canterbury Road, Ashford TN24 8QQ, England
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Holiday Inn Ashford - Central
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Holiday Inn Ashford - Central
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385 reviews from our community

Traveler rating
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    27
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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DORSET UK
Contributor
15 reviews 15 reviews
8 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Only 10 mins from ash ford international station. Easy to get to from m20 (jnt 9). Good parking. Re emotion clean and staff very friendly. Free wifi with good connection. Room is clean and comfortable for over night stop. Lounge bar is good and had TV. Stinks a bit pricy though as is food. But after a 3 hour drive... More 

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London
Contributor
19 reviews 19 reviews
11 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

I use IHG hotels regularly, this version is standard for the chain. However staff were far from up to scratch, that goes for all the staff I encountered during a three day stay. Room as expected, clean and reasonably well appointed. However the shower was in need of repair, and the whole place just had that feeling of being run... More 

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Hartlepool, United Kingdom
Top Contributor
66 reviews 66 reviews
43 hotel reviews
58 helpful votes 58 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Firstly, I would say that once again the hotel is good value. I booked direct with Holiday Inn's own website, and received an excellent deal. The room was clean, of a good size and reasonably well equipped, the bed comfortable, although the aircon wasn't working, which made the room stuffy. Opening the window wasn't an option due to noise from... More 

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1 review
1 of 5 stars Reviewed 5 days ago NEW

We ordered food at 11 am to be ready on our break on a training course at 1pm the food given to us was not what was described on the menu the `posh fish finger sandwich' described as being served with fries and being hand batted pollock with tartar sauce and fresh mix leaf. Was actually stale bread with what... More 

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Travelers are raving about these Ashford hotels

Salisbury, United Kingdom
Senior Contributor
26 reviews 26 reviews
18 hotel reviews
28 helpful votes 28 helpful votes
2 of 5 stars Reviewed 6 days ago NEW

Full disclosure. Am an IHG Gold member so staying at Holiday Inn is my default business hotel. Yep, not interesting, not adventurous but consistent and during business travel. What you want is an environment that furnishes all the pieces without too much stressing about standards. Sadly this property didn't really tick those boxes. First the good bits: The hotel, while... More 

Was this review helpful? Yes
Contributor
12 reviews 12 reviews
7 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We've stayed at this hotel 3 times before travelling to Disneyland Paris, always get a great a package including car parking and breakfast. Rooms Are adequate , breakfast great and helpful staff, only 8-10 minutes in a taxi to Ashford ain't which the hotel staff will happily arrange for you.

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Glyn J, General Manager at Holiday Inn Ashford - Central, responded to this review

Dear Katherine E, Thank you so much for your very kind review. I was delighted to hear that you found our staff very helpful and breakfast great. I do hope we can welcome you back again on your next trip to Disney. Kind regards, Glyn Jones General Manager More 

Alford, United Kingdom
Contributor
13 reviews 13 reviews
11 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

The Holiday Inn at Ashford is convenient for the shopping centre, it's just A 5 minute taxi ride away. My room was clean, comfortable and quiet, apart from being woken up on my first night by people talking and laughing in the corridor, at 3-30 in the morning, not the hotels fault, but why are people so inconsiderate!. I ate... More 

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Glyn J, General Manager at Holiday Inn Ashford - Central, responded to this review

Dear Nick S, Thank you for your review of our hotel. I very much appreciate your feedback and hope that we can welcome you back to the hotel again. Kind regards, Glyn Jones General Manager More 

Andover, United Kingdom
Senior Contributor
48 reviews 48 reviews
6 hotel reviews
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed 4 weeks ago

I recently stayed here while accompanying my other half on a business trip. It's location is ideal if you're hopping on the tunnel to France the next morning. Although a couple of people in our group moaned about the high temperature in the night, I found it comfortable. Breakfast buffet has a good selection. English style or continental, there is... More 

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Glyn J, General Manager at Holiday Inn Ashford - Central, responded to this review

Dear ReviewChamp, Thank you for your review. I was delighted to hear that our location suited your needs. I do hope we can welcome you back to our hotel in the future. Kind regards, Glyn Jones General Manager More 

Senior Contributor
27 reviews 27 reviews
10 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed April 19, 2015

We stayed here before heading to Paris on the Eurostar - one night, plus 4 days parking for around £85. It's very close to the terminal and saved parking costs and an early start. When we arrived there was a very noisy party in full swing, but fortunately our room was some distance away down the labyrinth of corridors. The... More 

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Glyn J, General Manager at Holiday Inn Ashford - Central, responded to this review

DearDMorgs71, Thank you for your review of our hotel. I very much appreciate your feedback & I have asked my nights team to perform additional patrols moving forwards. I do hope we can welcome you back to the hotel in the near future. Kind regards, Glyn Jones General Manager More 

london
Top Contributor
107 reviews 107 reviews
53 hotel reviews
101 helpful votes 101 helpful votes
1 of 5 stars Reviewed April 15, 2015

Well it's hard to believe how bad holiday inn is becoming in the UK but with hotels like this it's no wonder, I appreciate holiday inn own none of these hotels and just charge for the licence to run under the umbrella but HI really should try to maintain some standards after all it's there reputation, but appears long as... More 

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Glyn J, General Manager at Holiday Inn Ashford - Central, responded to this review

Dear dubaiman, Thank you for your recent communication with ourselves as well as this Tripadvisor posting, following your visit to the hotel last Tuesday evening. I am sorry that you had a poor experience of the hotel and that we were unable to allocate your room of choice as a valued IHG Rewards Club Member. I had several new colleagues... More 

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