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Holiday Inn Ashford - Central

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Canterbury Road, Ashford TN24 8QQ, England
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Holiday Inn Ashford - Central
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465 Reviews from our TripAdvisor Community

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London, United Kingdom
Level Contributor
43 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
2 of 5 stars Reviewed yesterday NEW

we stayed here at the end of January.On entering the hotel there was no one at reception,dial 0,eventually the receptionists turned up.The checking in experience was not very good. Looking over the room it was overall in a poor standard.Wallpaper peeling off the wall.Hot and cold water pipes hanging down under the sink.Bathroom poorly finished. The next morning went for... More 

Helpful?
Thank simon r
Hastings, United Kingdom
Level Contributor
20 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
2 of 5 stars Reviewed 2 days ago NEW via mobile

Have been at conference here and ordered black tea with milk at the bar. What I received and was charged was unbelievable. White mug with no matching saucer, tea bag and milk already in mug with wooden stick next to it. And barmaid charged me £3.10!!!!! I had to asked for new fresh mug, teabag on side with milk and... More 

Helpful?
Thank Jana S

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margate kent
Level Contributor
112 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

This place was ok for a night glad we had a good deal not worth the money they are asking at reception talking about reception check in ok and check out but they did not understand English very well but managed to get sorted.

Helpful?
Thank dazdr
Brussels, Belgium
Level Contributor
40 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
2 of 5 stars Reviewed 1 week ago

I stayed at this hotel one night for business. The location is very convenient (only minutes from the motorway). Upon arrival the reception staff was quick to book me in and check in was handled smoothly. The room was at the far end of the hotel on the ground floor. I was looking forward to a warm room because I... More 

Helpful?
Thank touristtt
Glyn J, General Manager at Holiday Inn Ashford - Central, responded to this review

Dear touristtt, Thank you for your review. I was delighted to hear that you had a good check in and check out experience. Please accept my sincere apologies that the temperature in your room was unsuitable and the issue you experienced with your shower. I do hope that we can welcome you back to our hotel in the future. Kind... More 

London, United Kingdom
Level Contributor
168 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 117 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed here and went to a party 1 of the function rooms - both were good The room was spacious and the shower was really good! I HATE weak showers and one that is fixed to the wall. This was powerful and you take it off the wall. The only "let down" was that the glass by the shower... More 

Helpful?
Thank Xcloose
Glyn J, General Manager at Holiday Inn Ashford - Central, responded to this review

Dear Xcloose, Thank you for your review. I was absolutely delighted to hear that you enjoyed a spacious bedroom and approve of our new refurbished bathrooms. I am so pleased that you also enjoyed a function within our hotel. We look forward to welcoming you back in the future. Kind regards, Glyn Jones General Manager More 

London, United Kingdom
Level Contributor
144 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We stayed here overnight before a Chunnel trip, and it suited the purpose and was good value. It was a Saturday night in January and the hotel was, not surprisingly, very quiet. Our greeting at reception was friendly and we were given an Executive Room. The room had been refurbished and was the new Holiday Inn standard, but VERY small... More 

Helpful?
Thank Diand11
Glyn J, General Manager at Holiday Inn Ashford - Central, responded to this review

Dear Diand11, Thank you for your review. I was delighted to hear that our location suited your needs and you received good value. Your feedback is appreciated and I do hope we can welcome you back in the future. Kind regards, Glyn Jones General Manager More 

United Kingdom
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed January 4, 2016 via mobile

The hotel is ideally situated if you want to be near the train station (Ashford international), only a 5 minute drive if that. There is a decent sized car park which is free. The reception staff are friendly and polite, especially jack. Checking in was easy and fast as was checking out. The hotel has free WiFi but you have... More 

Helpful?
Thank Overland P
Glyn J, General Manager at Holiday Inn Ashford - Central, responded to this review

Dear Overland P, Thank you for your review. I was delighted to hear that you would recommend staying at our hotel. Also, that our staff were very friendly and you enjoyed our spacious rooms. All of your feedback is very much appreciated. Kind regards, Glyn Jones General Manager More 

Canterbury, United Kingdom
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed December 31, 2015 via mobile

Booked two executive rooms for Christmas Eve and Christmas Day. Good size rooms, especially as we had a new born baby with us. Breakfast was very good, especially as the staff made sure we were provided with fresh, hot food when we were the last to arrive. Kudos to the kitchen staff. The only downside of our stay was the... More 

Helpful?
Thank mitchandmonty
Glyn J, General Manager at Holiday Inn Ashford - Central, responded to this review

Dear mitchandmonty, Thank you for your review. I was delighted to hear that you enjoyed a very good breakfast and our rooms were good sized. Our internet is complimentary for IHG rewards members which is completely free to join. I do hope that we will be able to welcome you back in the future. Kind regards, Glyn Jones General Manager More 

Brisbane, Australia
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed December 23, 2015

I stayed here for one night as part of the Rico Rally tour back in September. Check in was very easy even though we arrived very late. Room was fairly basic, but clean and comfortable. Breakfast and dining area was nice. Car parking was ample. Overall a good place to stay for the night.

Helpful?
Thank Brisandy2015
Glyn J, General Manager at Holiday Inn Ashford - Central, responded to this review

Dear Brisandy2015, Thank you so much for your review. I was delighted to hear that you had a comfortable stay at our hotel. We look forward to welcoming you back soon. Kind regards, Glyn Jones General Manager More 

Antwerp Province, Belgium
Level Contributor
27 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed December 15, 2015

It is what it says on the label. Do not expect 5* luxury but it is perfectly ok for a 1 night stop on the way to Europe or in the other direction. Rooms are large clean and comfortable though the plumbing is typical British, do not expect a power shower. Food is standard (ok) Holiday Inn and service is... More 

Helpful?
Thank Guy P
Glyn J, General Manager at Holiday Inn Ashford - Central, responded to this review

Dear Guy P, Thank you for your review. I was delighted to hear that you found our location suited your needs well and your room was comfortable. You feedback is very much appreciated about breakfast and this has been passed onto our Head Chef. I do hope we can welcome you back again soon. Kind regards, Glyn Jones General Manager More 

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