We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Holiday Inn Ashford - Central

Hotel website
Hotel deals
Canterbury Road, Ashford TN24 8QQ, England
Special Offer
Save 10-30%
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Holiday Inn Ashford - Central
Professional photos View all
Browse nearby
Holiday Inn Ashford - Central
Add Photo Write a Review

409 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Traveler rating
    94
    145
    103
    37
    30
See reviews for
119
135
17
66
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (85)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Any
English first
  • All months
    (409)
  • Mar-May only
    (98)
  • Jun-Aug only
    (142)
  • Sep-Nov only
    (101)
  • Dec-Feb only
    (68)
All months
Precy Sur Oise, France
Level Contributor
45 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

My friend and I drove over from France for a weekend of Christmas shopping at the Ashford Designer Outlet Mall. This hotel was in a convenient location for us. It has a large, safe parking lot. We were shocked, at first, however, as the room we were given had clearly not been cleaned. Although the beds seemed to have been... More 

Was this review helpful? Yes
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed 6 days ago NEW via mobile

We booked a twin room here the night before crossing To France after five hours traveling we arrived late 11pm we had tryed ringing 3 times on way to tell them we were on way but was told they were busy ring back so we find that they were over booked and had no room for us said it was... More 

Was this review helpful? Yes

Travelers are raving about these Ashford hotels

London
Level Contributor
156 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 88 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

We stayed here when attending a friend's birthday bash a few miles away. Very comfortable and clean. Friendly staff at checkin and at the bar. Room was absolutely fine. Good shower and bathroom, really nothing to complain about.

Was this review helpful? Yes
Leeds, United Kingdom
Level Contributor
23 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

The Good. We asked for a quiet room and were given one on the top floor right at the back of the hotel in the newer extension. The room had an additional sofa bed set out for Junior, which was comfy and still left plenty of space. The Bad The floor shook when you walked normally in the room, so... More 

Was this review helpful? Yes
Toronto, Canada
Level Contributor
22 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 1 week ago

Having read other reviews about this hotel I was prepared for the worst - but I was pleasantly surprised! The rooms we had booked were ready, clean and totally adequate. We were missing a few towels but they were sent up. The hotel staff were helpful and obliging - some of them even smiled! When I needed a flower vase... More 

Was this review helpful? Yes
Glyn J, General Manager at Holiday Inn Ashford - Central, responded to this review

Dear Carolyn K, Thank you for posting a 4 star review of your recent visit to our hotel. I am pleased that you found your rooms comfortable and enjoyed a meal in the restaurant. Thank you for your kind comments about our dedicated team who always try to deliver great service and with a smile. I hope that you will... More 

Lagoa Vermelha, Rio Grande do Sul, Brazil
Level Contributor
3 reviews
3 hotel reviews
2 of 5 stars Reviewed 1 week ago

Booked over the phone and when we arrived they were fully booked after half an hour they manage to find us a room. Hotel in desperate need of TLC, too expensive and not many choices on the menu, breakfeast was ok. The only good thing about this place was the friendly staff but there was only one person at the... More 

Was this review helpful? Yes
Glyn J, General Manager at Holiday Inn Ashford - Central, responded to this review

Dear Regina S, Thank you for posting a review of your recent visit to the Holiday Inn Ashford Central. I am sorry that when you arrived there was confusion over your telephone booking, but pleased to learn that this was quickly resolved. Your feedback is invaluable to us as it allows us to focus on the areas where you felt... More 

Norfolk, UK
Level Contributor
31 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Typical Holiday Inn, good facilities, comfortable large room with 1 double, 1 single and a 2-seater sofa/bed, good sized ensuite and storage. Linen and rooms all clean and of good condition. But it is close to the M20 motorway with all-night traffic noise (slightly quietened by the double-glazed windows, and lots of corridor noise caused by other guests throughout the... More 

Was this review helpful? Yes 2
Glyn J, General Manager at Holiday Inn Ashford - Central, responded to this review

Dear Abacususer, Thank you for your review of our hotel. It was a pleasure to read that you found your room comfortable with good facilities. Please accept my sincere apologies that your tea & coffee tray was not replenished. We offer a few different rates when booking & some of these do include breakfast which are great value for money.... More 

Bali, Indonesia
Level Contributor
207 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 111 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The hotel is a labyrinth of passages into the inner bowels and inner sanctum of the hotel. The staff were helpful and friendly. The AC in the room worked. The room size is big by British standards. The hotel is an older facility and it shows in places. But it was clean, comfortable and safe with lots of free parking.

Was this review helpful? Yes
Glyn J, General Manager at Holiday Inn Ashford - Central, responded to this review

Dear JavaMama58, Thank you for your review. I was pleased to hear that our hotel met your expectations and our staff were friendly. I hope we can welcome you back again soon. Kind regards, Glyn Jones General Manager More 

Stoke
Level Contributor
22 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We booked this as a brief stopover for a Channel Tunnel departure the following morning as I suspect do most others. For that it is perfect. The staff were friendly and attentive offering us alternatives for order in food rather than their Express menu and a few places to eat out too. We stayed in and had the pizza which... More 

Was this review helpful? Yes 1
Glyn J, General Manager at Holiday Inn Ashford - Central, responded to this review

Dear filrd, Thank you for your review of our hotel. I was delighted to hear that our location was an ideal stopover to go to the tunnel and that you enjoyed a really nice meal in our restaurant. I do hope that we can welcome you back again soon. Kind regards, Glyn Jones General Manager More 

Fairlight Cove
Level Contributor
120 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 207 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Staying here as I type having booked a Double room with double sofa upon arrival I was informed I had booked a accessible room I questioned this and they reconfirmed I had booked that and that's all they had available assuming I'd made a mistake I went to the room ground floor no sofa and looked up my confirmation and... More 

Was this review helpful? Yes 6
Glyn J, General Manager at Holiday Inn Ashford - Central, responded to this review

Dear Gleneagle66, Thank you for your review. Please accept my apologies for the inconvenience you received with regards to your room selection. Your booking had been made on a non-specific room type at 5pm on the day of arrival on a day when we were fully booked so the only available room type that we had available was an accessible... More 

Questions? Get answers from hotel staff and past guests. Ask a question

152 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (40)
Viewed
Bathroom (4)
Viewed
Hotel & grounds (11)
Viewed
Dining (2)
Viewed
Room/suite (9)
Viewed
Other (14)

Management photos: Courtesy of the property manager

Viewed
All management photos (112)
Viewed
Dining (44)
Viewed
Hotel & grounds (24)
Viewed
Room/suite (20)
Viewed
Other (24)
Check In Check Out
Show Prices
Hotels you might also like...
Also consider these accommodations in or near Ashford
0.7 mi away
Ashford International Hotel
0.5 mi away
Premier Inn Ashford Eureka Leisure Park
2.2 mi away
Premier Inn Hotel Ashford Central
Show Prices
Show Prices
Show Prices
3.6 mi away
Holiday Inn Ashford North A20
0.8 mi away
The Conningbrook Hotel
The Conningbrook Hotel
#1 of 1 in Kennington
4.0 of 5 stars 200 reviews
2.3 mi away
Eastwell Manor
Eastwell Manor
#1 of 1 in Boughton Lees
4.0 of 5 stars 674 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Price Your Stay