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All 12 Banbury hotels

Cromwell Lodge

4.0 of 5 Hotel   |   9-11 North Bar Street, Banbury OX16 0TB, England
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Cromwell Lodge
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67%
Ranked #8 of 12 hotels in Banbury
A recent review
5 of 5 stars reviewed 4 days ago
annie145 Wimborne Minster, United Kingdom
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249 people have reviewed this hotel

Traveler rating
    70
    89
    42
    28
    20
See reviews for
38
137
6
18
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (80)
Date | Rating
  • English first
  • Any
English first
Oxford, United Kingdom
1 review
1 of 5 stars Reviewed yesterday NEW

Booked here for 14 people for a meal for my 60th birthday and was disappointed with the service, 1 of my friends ordered soup for her starter and she didn't get it until well after we had all finished ours.5 of us ordered steak and each one had to be sent back because it was cold and I could not... More

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Wimborne Minster, United Kingdom
Senior Contributor
47 reviews 47 reviews
33 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Stayed here for a weekend while husband was on business and we really enjoyed the whole experience. The staff were so friendly and helpful. The room we had was right up in the attic and lovely and clean as was the bathroom. The floors are uneven and sloping but that all adds to the charm as does the creaking floorboards!... More

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gosport
Reviewer
5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Stayed there back in January for a weekend away with my husband. Nice hotel friendly helpful staff, Room was really nice , spacious and clean. Very nice surroundings and pleasant atmosphere ,we had lunch when we got there in the bar area and the it was was lovely but a little bit pricey. We decided to have dinner in the... More

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Chris_Garnett, Guest Relations Manager at Cromwell Lodge, responded to this review

Thank you for your positive comments, I will be sure to share these with the team. Your feedback is invaluable for us to ensure we are constantly improving our customer service. More

Liverpool
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We stayed here last Thursday and were greeted by a very helpful and pleasant receptionist. the room are dated but what do you expect for a 500 year hotel and this kind of added to the atmosphere. Narrow passageways, uneven surface, up and down staircases, old décor, but on the whole ok for value for money. Breakfast was included and... More

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London
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This hotel is on a very busy, noisy road so if you're looking for an idyllic break outside of London (like I was) this is not it. The room we had was very roomy (superior double) but the bathroom was very old & worn & the window had been painted shut so the unpleasant, artificial small of cleaning product filled... More

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West Thurrock, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

I stayed here recently. Very central for shopping. Building is old and creaky but this just adds to the attraction. Superb value for money, breakfast was absolutely lovely, varied selection and full cooked option as well.Rooms are spacious and clean. Staff were very friendly and efficient. I would recommend and would stay again myself.

Was this review helpful? Yes 1
Bath, United Kingdom
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago via mobile

Stayed for 2 nights recently. Staff were very helpful & made you very welcome. Food was very good and reasonably priced. Rooms, although a touch on the small side, were clean and offered all the comforts. Would stay again without hesitation

Was this review helpful? Yes 1
Chris_Garnett, Guest Relations Manager at Cromwell Lodge, responded to this review

Thank you for taking the time to share your wonderful comments. We are glad you enjoyed your visit with us, and look forward to welcoming you again in the near future. More

Devon
Contributor
19 reviews 19 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed 4 weeks ago via mobile

I've stayed here before a few years back. Met a work colleague and had a few beers and a nice mixed grill. The room was ok. Not pristine but ok. Unfortunately till gone past 1am you could hear saws and hammering which when mentioned to staff they just said sorry there was work in the kitchen been done. Not acceptable... More

Was this review helpful? Yes 1
Chris_Garnett, Guest Relations Manager at Cromwell Lodge, responded to this review

Thank you for taking the time to share your feedback. May we firstly apologise for any disruption the events during your stay may have caused you. The repair works carried out were unavoidable and essential, however they did cause more disruption than originally anticipated. We are glad that you enjoyed your meal with us, and do hope that you may... More

Edmonton
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed 5 weeks ago

We spent 2 nights at the Cromwell in February. Remembering that the hotel was built some 500 years ago, one must remember that it is old, hallways are narrow, and the floors aren't totally level...and that's what adds to the charm! The staff were all very friendly and helpful, the lodge is very clean and well kept, and the whole... More

Was this review helpful? Yes 1
Chris_Garnett, Guest Relations Manager at Cromwell Lodge, responded to this review

Thank you for taking the time to share your feedback. We are glad that you enjoyed your short break with us, and that our team could make it a friendly and comfortable stay. I will be sure to pass your comments on to the team regarding the service that you received, and we very much look forward to welcoming you... More

oxfordshire
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed March 12, 2014

Recently stayed at the Cromwell Lodge in Banbury,staff couldn't have been more helpful,rooms would benefit from some cosmetic improvements. Selection of Beer and quality of food especially Breakfast was extremely good. More importantly the staff that work within the Cromwell are naturally friendly and go out of there way to be helpful. Especially big thank you to Peter who made... More

Was this review helpful? Yes 1
Chris_Garnett, Guest Relations Manager at Cromwell Lodge, responded to this review

Thank you very much for taking the time to share your feedback regarding your recent experience. I am extremely glad that we could make your stay with us a comfortable and enjoyable one. We are currently implementing a maintenance programme to improve the decor of our rooms, and hope to get them to a standard that meets with the wonderful... More

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Additional Information about Cromwell Lodge

Also Known As:
Cromwell Hotel
Cromwell Hotel Banbury
Address: 9-11 North Bar Street, Banbury OX16 0TB, England
Location: United Kingdom > England > Oxfordshire > Banbury
Amenities:
Free Parking Restaurant Room Service
Hotel Style:
Ranked #8 of 12 hotels in Banbury
Price Range (Based on Average Rates): $
Hotel Class:4 star — Cromwell Lodge 4*
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