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All 12 Banbury hotels

Cromwell Lodge

4.0 of 5 Hotel   |   9-11 North Bar Street, Banbury OX16 0TB, England
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Cromwell Lodge
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66%
Ranked #10 of 12 hotels in Banbury
A recent review
5 of 5 stars reviewed 1 week ago
CaptainSensaable Manchester, United Kingdom
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267 people have reviewed this hotel

Traveler rating
    74
    93
    47
    32
    21
See reviews for
43
143
5
23
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (86)
Date | Rating
  • English first
  • Any
English first
Oxford
2 reviews
2 of 5 stars Reviewed 4 days ago NEW

For the second week in a row we've sat on a group table and eaten separately, due to slack service. The manager is a wet lettuce with zero decision making capability and operates with a passive aggressive stance, neither backing his staff or the customer. Definitely wouldn't go back as I like eating with my family, not on my own... More

Was this review helpful? Yes
Chris_Garnett, Guest Relations Manager at Cromwell Lodge, responded to this review

We apologise for the delay in service you experienced and we will be taking on your feedback and measures have already been put into place to stop this from occurring, we hope you will return to the Cromwell Lodge in the near future. More

Cambridgeshire
2 reviews
1 of 5 stars Reviewed 4 days ago NEW

I stayed here for one night prior to business. This is not a hotel it is a pub and not a very claen one with rooms. My room had no window!! With temperatures in 30 degrees this was unbearable and surely contravines health and safety. I waityed an hour for a plate of fish and chips and I must have... More

Was this review helpful? Yes
Chris_Garnett, Guest Relations Manager at Cromwell Lodge, responded to this review

Thank you for taking the to leave feedback on your recent stay, we believe that all feedback is an invaluable tool to be able to continually improve, we hope that you will return to the Cromwell Lodge and we can restore your faith in us. More

Guildford, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago

This Hotel is tatty! Nothing like the pictures you will see online. We booked in here as we couldn't get rooms in the Whateley Hall Hotel which is about 100yrds up the road, and our preferred choice. Sadly, this place does not live up to its marketing literature, which is a shame as it is ideally placed to pick up... More

Was this review helpful? Yes
Chris_Garnett, Guest Relations Manager at Cromwell Lodge, responded to this review

Thank you for taking the time to leave us feedback on your recent visit to the Cromwell Lodge, we apologise for the inconveniences you experienced during your stay we use feedback as a way of being able to continually improve our standards. More

Manchester, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

Both myself and my father have enjoyed staying at this hotel on numerous occasions since 2002. We appreciate the hotels cleanliness, tidiness, very comfortable rooms and excellent food. Every member of staff is friendly, polite and keen to offer help. A big thank you to Old English Inns, for providing a truly outstanding hotel.

Was this review helpful? Yes
Chris_Garnett, Guest Relations Manager at Cromwell Lodge, responded to this review

We really do appreciate all feedback, but we especially appreciate your kind words, the Team were thrilled to hear your comments! We look forward to seeing you again soon! More

Brighton, United Kingdom
Top Contributor
62 reviews 62 reviews
32 hotel reviews
80 helpful votes 80 helpful votes
3 of 5 stars Reviewed 1 week ago

This hotel was in ideal location for an overnight stay prior to a business meeting in the Midlands the next day. The staff were welcoming and very helpful and my room was cited as "the bridal suite", which sounded very grand but proved to be a little less so. Although the room was large, with interesting period features and the... More

Was this review helpful? Yes 1
Chris_Garnett, Guest Relations Manager at Cromwell Lodge, responded to this review

Thank you for taking the time to share your experience of the Cromwell Lodge. All feedback is invaluable to us to be able to continually improve, which we are continuing to carry out gradually throughout the whole hotel. I will ensure your kind comments regarding the staff are passed on to the Team. We hope to welcome you back to... More

London, United Kingdom
Senior Contributor
40 reviews 40 reviews
9 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We stayed overnight at this hotel on our way to somewhere else. Unfortunately, there was a wedding party on that night, and the noise was awful. We had no warning of this, but because our room was only about 6 feet away from the marquee, we had no choice but to endure the noise until it stopped at 11.30 pm!... More

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Bradford
Senior Contributor
40 reviews 40 reviews
25 hotel reviews
49 helpful votes 49 helpful votes
3 of 5 stars Reviewed 4 weeks ago

My partner and I stayed for one Wednesday night in June, to break our journey from the north of England to the south. We found the Hotel staff at reception very friendly and helpful and one of them helped us to our room with our cases. We dined that evening in the Hotel restaurant and found the menu very good... More

Was this review helpful? Yes
Chris_Garnett, Guest Relations Manager at Cromwell Lodge, responded to this review

Thank you for taking the time to share your experience of the Cromwell Lodge, I will ensure that your kind comments regarding our Team is passed on, our Breakfasts are something that we pride ourselves on and are very pleased that you enjoyed. We really hope to welcome you back to the Cromwell Lodge in the near future. More

Manchester, United Kingdom
Senior Contributor
44 reviews 44 reviews
31 hotel reviews
48 helpful votes 48 helpful votes
5 of 5 stars Reviewed 5 weeks ago

We have just spent 2 nights here and it was a lovely stay. A very friendly gentlemen assisted me on reception and notified me of free parking at the rear, I was given room 20 which was really old and quaint and very nice and clean. The location is fantastic, it is right in the middle of town and nearby... More

Was this review helpful? Yes
Chris_Garnett, Guest Relations Manager at Cromwell Lodge, responded to this review

We appreciate you taking the time to share feedback of your recent stay with us, thank you very much for your kind comments regarding our staff and hotel. We really hope to welcome you back to the Cromwell Lodge in the near future. More

Ratley
Senior Contributor
30 reviews 30 reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed June 9, 2014

Went in for a mid-week drink and found the bar very spacious and comfortable. Service was swift and efficient and the drinks were at a reasonable price, although why not make the price £3.20 instead of the daft £3.18. Didn't realise there was a car park round the back too, even better. Would definitely go again.

Was this review helpful? Yes 1
Chris_Garnett, Guest Relations Manager at Cromwell Lodge, responded to this review

thank you for taking the time to share your recent experience with us, all feedback is invaluable to us to continually improve our service standards. We hope to welcome you back again soon. More

London
Senior Contributor
38 reviews 38 reviews
16 hotel reviews
29 helpful votes 29 helpful votes
2 of 5 stars Reviewed June 9, 2014

This isn't really a hotel, more an 18th century pub that does B&B. There are two classes of room. The superior rooms are in the roof space of the 18th century part of the building. Expect plenty of beams (mind your head!), uneven floors and olde worlde charm. If you like that sort of thing, the superior rooms are excellent.... More

Was this review helpful? Yes 1
Chris_Garnett, Guest Relations Manager at Cromwell Lodge, responded to this review

We really appreciate you taking the time to share you recent experience at the Cromwell, and are pleased to hear that you had an excellent experience with the Breakfast and service. All feedback is invaluable to us to be able to continually improve our standard of bedrooms. We sincerely hope that you may visit us again in the future, and... More

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Additional Information about Cromwell Lodge

Address: 9-11 North Bar Street, Banbury OX16 0TB, England
Location: United Kingdom > England > Oxfordshire > Banbury
Price Range (Based on Average Rates): $
Hotel Class:4 star — Cromwell Lodge 4*
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Also Known As:
Cromwell Hotel Banbury

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Amenities

Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service
Hotel Style
#2 Family Hotel in Banbury
Hotel Class
Number of rooms
23

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