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All 12 Banbury hotels

Cromwell Lodge

4.0 of 5 Hotel   |   9-11 North Bar Street, Banbury OX16 0TB, England
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Cromwell Lodge
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Ranked #10 of 12 Hotels in Banbury
A recent review
4 of 5 stars reviewed yesterday
CamillaGlasgow Glasgow
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287 reviews from our community

Traveler rating
    74
    99
    54
    35
    25
See reviews for
43
153
5
27
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Chester, United Kingdom
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed yesterday NEW

For now all I can say is that the offer, of a free upgrade from a double to a feature room , worth £10-00 would NOT persuade we to go back to see if the inspections carried out by the management to all 25 rooms now make this a quality hotel. Thank you to Business Development Manager for your letter... More

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Bucks
Reviewer
5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed yesterday NEW

This really is the worst hotel room we have ever stayed in. We were in room 25 and it should never be occupied by a paying guest. The fanlight window catch is broken and has cling film wrapped round it, I guess to stop anyone being cut by the ragged metal. The gap round the room door must be at... More

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Glasgow
Top Contributor
62 reviews 62 reviews
14 hotel reviews
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed yesterday NEW

This hotel is all about charactet, location and great staff who could not have been more helpful. We stayed here on our way to London from Scotland. Perfect location for a detour into Oxford. The hotelnis old world charm. Good pub food at reasonable price, charming atmosphere and lovely breakfast. Have to cooment on deicious croissants, not the usual hotel... More

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Bicester, United Kingdom
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

The room was a little small, however a very comfortable bed and a good shower. Great breakfast!! Really top notch. We ate at the hotel for lunch twice and would recommend. Nicely informal for meals with friends and family. Good selection of wine and well kept beer. Staff were always polite courteous and professional. Thanks everyone who made our weekend... More

Was this review helpful? Yes 1
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

The Staff at the hotel could not do enough for you. If you are looking for a place to stay whilst in the area the Cromwell Lodge is the one. Food all cooked to order. Location is great if you wish to see the attractions in and beyond Banbury. I will use this Hotel again.

Was this review helpful? Yes
Steven L, Guest Relations Manager at Cromwell Lodge, responded to this review

Thank you for taking the time to leave your feedback on your recent stay with us at the Cromwell Lodge. We are so pleased that you found our Team here so helpful, and we really hope to see you again very soon. More

Torquay, United Kingdom
Contributor
19 reviews 19 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed 3 weeks ago

We arrived 24/9/14 Chloe who was on the reception,was very friendly and informative.Our room was in need of some serious tlc the top of the wardrobe was broken,the bathroom door did not shut properly and there were no toilet rolls. Dinner time came and there were only two members of staff to cover the reception,the bar and the restaurant. Breakfast... More

Was this review helpful? Yes 1
Reading, England, United Kingdom
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 3 weeks ago

My wife and I plus two other family members have just stayed at The Cromwell Lodge hotel from Friday 19th to 21st September.I booked two SUPERIOR rooms.On arrival we were informed that there was to be a wedding reception on the Saturday but that our rooms would not overlook the marquee.This was not true.Room 22 was directly above the marquee.The... More

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Broadstone, United Kingdom
Senior Contributor
36 reviews 36 reviews
9 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Our room, which is at the back, looked very tired and in need of refurbishment (e.g, a mirror had come off the wall and was leant against it). Also, in the middle of the night, the guest above could be heard clearly as s/he wandered around. I suspect that it would be very stuffy on a hot night too. The... More

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Steven L, Guest Relations Manager at Cromwell Lodge, responded to this review

Thank you for taking the time to comment on your recent stay. We are currently in the process of giving the Hotel a makeover and to improve the overall atmosphere, we really hope that you will visit us again to see the results for yourselves. More

Pembroke, United Kingdom
Contributor
11 reviews 11 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed September 14, 2014

We booked a two night stay here and first impressions were disappointing. However, the bedroom was large enough with ample tea and coffee. Bed was beautifully clean and comfortable, bathroom was spotless. Cooked breakfast was fine and there was fresh fruit, yogurts, croissants and cereal available along with a variety of juices. Staff were very helpful and friendly. Now the... More

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Steven L, Guest Relations Manager at Cromwell Lodge, responded to this review

We really appreciate you taking the time to leave your feedback on your recent stay with us at the Cromwell Lodge, we believe that all feedback is invaluable and also that a few of your comments have made us realise what our customers really want. We have had a morning in the business with other sister hotels helping out to... More

Nantwich, United Kingdom
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed September 6, 2014 via mobile

Stayed here for three nights to travel to Silverstone circuit for the Moto GP. they don't serve breakfast untill eight on weekends so we went at 7.50 on the 1st morning. We wanted full english waited 15mins which isn't too bad but they knew it was the Silverstone weekend so why don't they serve earlier? Sunday morning we had cereal... More

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Steven L, Guest Relations Manager at Cromwell Lodge, responded to this review

Thank you for taking the time to leave feedback on your recent stay with us at the Cromwell Lodge. If you had informed us of your plans to be leaving the Hotel early every morning, then we could have made provisions for you to be able to either have Breakfast served to you earlier or something to take on the... More

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Additional Information about Cromwell Lodge

Address: 9-11 North Bar Street, Banbury OX16 0TB, England
Location: United Kingdom > England > Oxfordshire > Banbury
Price Range (Based on Average Rates): $
Hotel Class:4 star — Cromwell Lodge 4*
Number of rooms: 23
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Also Known As:
Cromwell Hotel Banbury

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