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All 12 Banbury hotels

Cromwell Lodge

4.0 of 5 Hotel   |   9-11 North Bar Street, Banbury OX16 0TB, England
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Cromwell Lodge
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Ranked #10 of 12 Hotels in Banbury
A recent review
3 of 5 stars reviewed 4 days ago
quiksilver100 Essex, England
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299 reviews from our community

Traveler rating
    78
    101
    58
    36
    26
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44
155
5
34
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Essex, England
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Stayed here 1 night for business. Room was not bad, nice and large with everything that was needed. Room was clean but you could see some things were a little tired. Food however in the restaurant below was not good. I had the steak pie for dinner, pastry was burnt and vegetables not great. Breakfast was also a disappointment. I... More 

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Sheffield, United Kingdom
Contributor
20 reviews 20 reviews
13 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Excellent value hotel with clean rooms and very friendly service. The breakfast was very good. Position excellent for wandering around the charming town of Banbury, near to numerous bars and restaurants

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Steven L, Guest Relations Manager at Cromwell Lodge, responded to this review

Thank you for taking the time to leave feedback on your recent stay at the Cromwell Lodge Hotel. Thank you for the kind words regarding our team, I will ensure that these are passed on. Our Breakfasts are something we pride ourselves on and are so happy you enjoyed yours. We are looking forward to see you soon again More 

Banbury, United Kingdom
Reviewer
5 reviews 5 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Thank you for a lovely night on new years eve the four of us had a good night. You all did really well and you all looked after us Big thank you. My husband and l along with some friends use The Cromwell a lot we always find the food very good and what staff they have are great.We have... More 

Was this review helpful? Yes 1
Steven L, Guest Relations Manager at Cromwell Lodge, responded to this review

Thank you for taking the time to leave feedback on your recent visit to the Cromwell Lodge Hotel, we are so happy you enjoyed our New Years Eve Party. Thank you for the kind words regarding our team, I will ensure that these are passed on. We are looking forward to see you soon again. More 

Top Contributor
56 reviews 56 reviews
20 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We arrived on Christmas Eve for a two night stay visiting family locally. Our experience was ok but absolutely nothing special. I had paid a little extra for a superior room which was situated on the second floor. It was spacious and with lots of old world charm - beams and uneven floors. The bathroom proved to be a real... More 

Was this review helpful? Yes 2
Steven L, Guest Relations Manager at Cromwell Lodge, responded to this review

Thank you for taking the time to leave feedback on your recent visit to the Cromwell Lodge, all feedback is invaluable to us to ensure that we are always meeting the standards of you, the customer. We apologise for the experience you had and have taken your comments on board and will be addressing these to the kitchen. We hope... More 

Bedford, United Kingdom
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This hotel gives value with class . The staff are trained and a special mention to the reception man who can never do to much for you. The only moan I have is this I walked into the Cromwell at 11.20 after finishing work and walked to the bar I was met by a young man who told me bar... More 

Was this review helpful? Yes 2
Steven L, Guest Relations Manager at Cromwell Lodge, responded to this review

Thank you for taking the time to leave feedback on your recent visit to the Cromwell Lodge Hotel and you for the kind words regarding our team, I will ensure that these are passed on. We are looking forward to see you soon again. More 

Reading, United Kingdom
2 reviews
1 of 5 stars Reviewed December 27, 2014

We had booked for a party of 12 to have Christmas day lunch at the Cromwell! The service was some of the worst I have ever experienced. The starter arrived 50 mins after we sat down. Despite pre-booking all food. We waited well over an hour for dessert and finally gave up on the cheese board and mince pies and... More 

Was this review helpful? Yes
Steven L, Guest Relations Manager at Cromwell Lodge, responded to this review

Thank you for taking the time to leave feedback on your recent visit to the Cromwell Lodge Hotel, all feedback is invaluable to us to ensure that we are always meeting the standards of the guests. More 

Poole, United Kingdom
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed December 19, 2014

I stayed for one night on a business trip. The photos depicted an old world hotel oozing charm, but in reality my room was on a busy road, with only secondary glazing, the window didn't shut properly, and the decor was very tired. The radiator wasn't on but the room was very warm despite the window not shutting properly. There... More 

Was this review helpful? Yes 1
Steven L, Guest Relations Manager at Cromwell Lodge, responded to this review

Thank you for taking the time to leave feedback on your recent visit to the Cromwell Lodge, all feedback is invaluable to us to ensure that we are always meeting the standards of you, the customer. We apologise for the experience you had and have taken your comments on board and will be addressing these to the kitchen. We hope... More 

Evesham, United Kingdom
Senior Contributor
30 reviews 30 reviews
14 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed December 17, 2014

The Cromwell Lodge Hotel is a beautiful character hotel on the outskirts of Banbury Town Centre. It has a lovely cosy feel about it. The staff are excellent, very good customer service skills. My room was full of charm, spotlessly clean and comfortable. The rooms at the front of the building, which is near a busy road, are quite noisy... More 

Was this review helpful? Yes
Steven L, Guest Relations Manager at Cromwell Lodge, responded to this review

Thank you for taking the time to leave feedback on your recent stay at the Cromwell Lodge Hotel. Thank you for the kind words regarding our team, I will ensure that these are passed on. Our Breakfasts are something we pride ourselves on and are so happy you enjoyed yours. We hope to welcome you back to the Cromwell Lodge... More 

Banbury, United Kingdom
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed December 13, 2014

We went to this hotel for our works Christmas party. We were booked to eat at 8pm. Starters came way passed half eight. Mains were more then an hour later. And dessert was, well we were all getting fed up by then. We was in a back room where we could here the disco but knew we could not go... More 

Was this review helpful? Yes 1
Steven L, Guest Relations Manager at Cromwell Lodge, responded to this review

Thank you for taking the time to leave feedback on your recent visit to the Cromwell Lodge Hotel, all feedback is invaluable to us to ensure that we are always meeting the standards of the guests. More 

Dubai, United Arab Emirates
Top Contributor
50 reviews 50 reviews
31 hotel reviews
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed December 11, 2014

I stayed with a colleague for one night in November. My colleague had travelled from Thailand and I thought it would be a good idea to see an old English style hotel. I had previously lived in Banbury for some 25 years and knew the Hotel but never stayed there. My colleague was shown a room that was very cold.... More 

Was this review helpful? Yes
Steven L, Guest Relations Manager at Cromwell Lodge, responded to this review

Thank you for taking the time to leave feedback on your recent stay at the Cromwell Lodge Hotel, all feedback is invaluable to us to ensure that we are always meeting the standards of the guests. I'm glad we could be of assistance when your colleague wished to change rooms. Our Breakfasts are something we pride ourselves on and are... More 

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Additional Information about Cromwell Lodge

Address: 9-11 North Bar Street, Banbury OX16 0TB, England
Location: United Kingdom > England > Oxfordshire > Banbury
Price Range (Based on Average Rates): $
Hotel Class:4 star — Cromwell Lodge 4*
Number of rooms: 23
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Also Known As:
Cromwell Hotel Banbury
Hotel Style:
#2 Family Hotel in Banbury

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