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Cromwell Lodge

9-11 North Bar Street, Banbury OX16 0TB, England
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419 Reviews from our TripAdvisor Community

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Cheltenham, United Kingdom
1 review
5 of 5 stars Reviewed yesterday NEW

Stayed in the hotel on the 11/02/16 the staff are very polite and friendly, they cannot be of more help. Good bar and dining area. Very Clean. stayed in no 11, lovely well equipped bedroom. the only downside was the outdated bathroom which is in need of a full refurbishment. on the whole lovely hotel.

Helpful?
Thank 161garrym
Essex, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Staff very friendly food good if you didn't have the steak,room a little tiered on first impression I think it was the carpet but nice and clean shower had good fast flow and hot water alsolots to see and do in the area really enjoyed it

Helpful?
1 Thank sheilac6434
Steven L, Guest Relations Manager at Cromwell Lodge, responded to this review

Thank you for your comments Sheila. We do appreciate all of your feedback and we are glad to hear that you enjoyed you stay in Banbury recently More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

My Husband and I stayed here for two nights, Friday 29th & Saturday 30th January, we were attending a party at a neighbouring hostelry and decided to stay 2 nights to make a weekend of it, The Cromwell Hotel is an ideal location in Banbury, we had the privelage to meet with staff Claire and Beata, both lovely ladies and... More 

Helpful?
1 Thank salamander16
Steven L, Guest Relations Manager at Cromwell Lodge, responded to this review

Firstly, we really appreciate you taking the time to leave us your feedback. We are delighted to hear that you chose to stay with us at the Cromwell last weekend and I am so happy to hear that our staff helped to make your stay so enjoyable. We always strive to improve based on customer comments and will make improvements... More 

Worcester
Level Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago

We had a lovely superior room up in the eaves, lots of beams and fabulous bathroom, comfy bed. Great welcome and good service throughout. Well worth spending the extra for a superior room as you get so much space. Good to be woken up by the church bells on Sunday morning.

Helpful?
Thank scrummie
Steven L, Guest Relations Manager at Cromwell Lodge, responded to this review

Thank you for taking the time to leave us a review. We are thrilled to hear that you enjoyed your stay with us recently in one of our superior rooms on the second floor. We are glad that our staff and facilities ensured that you had an enjoyable stay. More 

Barnsley, United Kingdom
2 reviews
4 of 5 stars Reviewed 2 weeks ago via mobile

Very clean hotel staff very friendly an very nice food had breakfast an evening meal in the hotel an was lovely was served by Lucy for my evening meal very polite an help full when checking in was checked in by a blond lady who was again very helpful an polite ideal for work as only 2 mins for the... More 

Helpful?
Thank michael344
Steven L, Guest Relations Manager at Cromwell Lodge, responded to this review

Thank you for your lovely review. We are thrilled to hear that you were so impressed by the service that you received during your stay with us and that you enjoyed your food. We look forward to welcoming you ar the Cromwell Lodge again. More 

Saint Petersburg, Saint Petersburg City, Russia
Level Contributor
73 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
2 of 5 stars Reviewed 4 weeks ago

This hotel positions itself as a 4 stars hotel. In my opinion it is worth of two stars maximum. 1) terrible musty smell in the room made us keeping the window open all the time (in spite of the cold winter weather), but it did not help. 2) carpet covering was extremely worn out and with huge stains, floor underneath... More 

Helpful?
Thank Maria T
Steven L, Guest Relations Manager at Cromwell Lodge, responded to this review

Thank you for taking the time to leave us a review Maria. We are disappointed that you did not bring your concerns to us during your recent stay with us so that we could have resolved some of the issues at the time or allocate you to an alternative room. We do appreciate your comments and we endeavour to make... More 

Travelers are raving about these Banbury hotels

Wolverhampton, United Kingdom
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed January 7, 2016

We stayed here for Christmas with our daughter and her partner and had a great time, we really enjoyed our stay, meals were very good especially Christmas dinner and the friendly staff really worked hard couldn't fault anything, it was very good value for what we paid

Helpful?
Thank Sandra H
Steven L, Guest Relations Manager at Cromwell Lodge, responded to this review

Thank you for your lovely comments. We are so glad that you had such a great time with us over Christmas and we wish you a Happy New Year. More 

Walsall, United Kingdom
2 reviews
4 of 5 stars Reviewed January 6, 2016

Clean, comfortable, a good location & dog friendly. Was pleased with this hotel, only picky points are although very comfortable the beds are quite high to get in & out and being an old building there is quite alot of squeaking & creaking. Overall enjoyed our stay and plan on returning.

Helpful?
Thank 45HCH
Steven L, Guest Relations Manager at Cromwell Lodge, responded to this review

Thank you for your valuable feedback. We are happy to hear that your stay with us went so well and we are thrilled that you plan to visit us again More 

London, United Kingdom
Level Contributor
20 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed January 5, 2016

We were in room 8 for 1 night on 3/1/16. Pro's: 1) The staff were generally very friendly and efficient. 2) The room was clean and warm. 3) Bed was very comfortable. 4) We got our rooms through booking.com for £55 each which is pretty good value. 5) We weren't there to see Banbury but its right in the centre... More 

Helpful?
Thank James P
Steven L, Guest Relations Manager at Cromwell Lodge, responded to this review

Thank you for taking the time to leave us such detailed feedback. We are delighted to hear that you thought your room rate was good value and that you appreciated the cleanliness and comfort of your room. Thank you for also highlighting some areas that we could improve upon. We are proud of the history and character of our building... More 

oxon
2 reviews
4 of 5 stars Reviewed January 5, 2016

Old historical hotel very olddy worldly but very comfortable. The staff were very friendly and very good at their jobs. Check in and out was pain free and only took a few minutes. The room was clean with tea,coffee, and hot chocolate . Also on a cold evening it was nice and cosy. The breakfast was lovely with a very... More 

Helpful?
Thank scottydave11
Steven L, Guest Relations Manager at Cromwell Lodge, responded to this review

We are happy to hear that you enjoyed your stay with us recently. Thank you for your compliments with regards to our hotel, staff and your food; we do appreciate you taking the time to pass on these thoughts. We hope to see you here again soon More 

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