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All 12 Banbury hotels

Cromwell Lodge

4.0 of 5 Hotel   |   9-11 North Bar Street, Banbury OX16 0TB, England
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Cromwell Lodge
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64%
Ranked #10 of 12 hotels in Banbury
A recent review
3 of 5 stars reviewed 5 days ago
madmol Yorkshire
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  • Reviews (273)
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273 people have reviewed this hotel

Traveler rating
    75
    94
    49
    33
    22
See reviews for
43
146
5
24
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (87)
Date | Rating
  • English first
  • Any
English first
London, United Kingdom
Senior Contributor
21 reviews 21 reviews
10 hotel reviews
35 helpful votes 35 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

This old pub is nice enough however due to its construction i.e single glazing, creaking floors and thin walls no amount of feature walls will give you a good nights sleep. I estimate I had about 4hrs worth. To add to this the bathroom desperately needed a revamp with peeling paper and shabby lino.

Was this review helpful? Yes
Chris_Garnett, Guest Relations Manager at Cromwell Lodge, responded to this review

Thank you for taking the time to comment on your recent stay with us at the Cromwell Lodge. I apologise for the noise factor and the main reason for you feedback, we are an old hotel and unfortunately the floorboards do creak, we believe that this adds to the charm of our Inn. We have taken your comments regarding the... More

Yorkshire
Top Contributor
57 reviews 57 reviews
39 hotel reviews
72 helpful votes 72 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

We stayed here for 1 night at the beginning of the month as a stop off on the way to Henley on Thames. We have stayed here twice before - once in the rooms near the marquee which was ok but very dark and the next time we stayed in the smallest room ( think it was 6) in the... More

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Chris_Garnett, Guest Relations Manager at Cromwell Lodge, responded to this review

We appreciate you taking the time to comment on your recent stay with us at the Cromwell Lodge. We regard all feedback an invaluable resource to be able to continually improve and have taken your comments on board. Our Breakfasts are something which we pride ourselves on at the Cromwell Lodge and a very pleased you enjoyed yours. We hope... More

Littlehampton, United Kingdom
Senior Reviewer
6 reviews 6 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 6 days ago NEW via mobile

Stayed last week in room 17 which was fine. Decoration a bit tired and there was wallpaper hanging off the wall in the hallway but food was good and the staff were very accommodating, so we booked again this week but had a very different experience. Room 6 absolutely tiny (bed seemed smaller too), see photos. It smelled bad, like... More

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Chris_Garnett, Guest Relations Manager at Cromwell Lodge, responded to this review

Thank you for taking the time to leave feedback on your recent stay, as we are an old hotel all of our rooms are different and this does include the size, normally we try to move guests if they are unsatisfied with the room, but unfortunately in this case the hotel was full and we could not accommodate this. You... More

Derby, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

We have just spent a weekend at Cromwell Lodge and having read some disappointing reviews we were pleasantly surprised. It is obviously an old building but our room (room 20) was comfortable with a good bathroom and was lovely and clean. The breakfast was excellent with a very good choice of hot dishes and plenty of cereal fresh fruit and... More

Was this review helpful? Yes
Chris_Garnett, Guest Relations Manager at Cromwell Lodge, responded to this review

Thank you very much for taking the time to leave us feedback on your recent stay at the Cromwell Lodge, we are very pleased that you enjoyed your stay with us. Our Breakfasts are something which we pride ourselves on and are thrilled that you enjoyed it! I will ensure you kind words are passed on to the appropriate member... More

Carterton, oxfordshire
Senior Contributor
21 reviews 21 reviews
15 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed 2 weeks ago

After staying at the Cromwell I would say the rooms are good (but the room we had were quite dark lighting) personally I would say this place is average and for the price we payed we expected a bit of luxury (and was disappointed)

Was this review helpful? Yes 1
Chris_Garnett, Guest Relations Manager at Cromwell Lodge, responded to this review

Thank you for taking the to leave feedback on your recent stay, we believe that all feedback is an invaluable tool to be able to continually improve, we hope that you will return to the Cromwell Lodge and we can restore your faith in us. More

Sheffield, United Kingdom
Senior Contributor
34 reviews 34 reviews
16 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed for just one night in this old inn, situated in the middle of Banbury. The location is good, convenient for the town centre and local attractions. Main road outside is noisy if you have a room overlooking the front. Room (18) was fine, a bit old fashioned but full of character, just the way I like it. The staff... More

Was this review helpful? Yes 1
Chris_Garnett, Guest Relations Manager at Cromwell Lodge, responded to this review

Thank you for taking the time to leave feedback on your recent stay at the Cromwell Lodge. We believe that all feedback is invaluable to help us to continue to improve, we apologise for any inconvenience caused by us not providing more than one draft Ale, we hope you will return in the near future. More

Oxford
2 reviews
2 of 5 stars Reviewed 3 weeks ago

For the second week in a row we've sat on a group table and eaten separately, due to slack service. The manager is a wet lettuce with zero decision making capability and operates with a passive aggressive stance, neither backing his staff or the customer. Definitely wouldn't go back as I like eating with my family, not on my own... More

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Chris_Garnett, Guest Relations Manager at Cromwell Lodge, responded to this review

We apologise for the delay in service you experienced and we will be taking on your feedback and measures have already been put into place to stop this from occurring, we hope you will return to the Cromwell Lodge in the near future. More

Cambridgeshire
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 of 5 stars Reviewed 3 weeks ago

I stayed here for one night prior to business. This is not a hotel it is a pub and not a very claen one with rooms. My room had no window!! With temperatures in 30 degrees this was unbearable and surely contravines health and safety. I waityed an hour for a plate of fish and chips and I must have... More

Was this review helpful? Yes
Chris_Garnett, Guest Relations Manager at Cromwell Lodge, responded to this review

Thank you for taking the to leave feedback on your recent stay, we believe that all feedback is an invaluable tool to be able to continually improve, we hope that you will return to the Cromwell Lodge and we can restore your faith in us. More

Guildford, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 4 weeks ago

This Hotel is tatty! Nothing like the pictures you will see online. We booked in here as we couldn't get rooms in the Whateley Hall Hotel which is about 100yrds up the road, and our preferred choice. Sadly, this place does not live up to its marketing literature, which is a shame as it is ideally placed to pick up... More

Was this review helpful? Yes
Chris_Garnett, Guest Relations Manager at Cromwell Lodge, responded to this review

Thank you for taking the time to leave us feedback on your recent visit to the Cromwell Lodge, we apologise for the inconveniences you experienced during your stay we use feedback as a way of being able to continually improve our standards. More

Manchester, United Kingdom
1 review
5 of 5 stars Reviewed 4 weeks ago

Both myself and my father have enjoyed staying at this hotel on numerous occasions since 2002. We appreciate the hotels cleanliness, tidiness, very comfortable rooms and excellent food. Every member of staff is friendly, polite and keen to offer help. A big thank you to Old English Inns, for providing a truly outstanding hotel.

Was this review helpful? Yes
Chris_Garnett, Guest Relations Manager at Cromwell Lodge, responded to this review

We really do appreciate all feedback, but we especially appreciate your kind words, the Team were thrilled to hear your comments! We look forward to seeing you again soon! More

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Additional Information about Cromwell Lodge

Address: 9-11 North Bar Street, Banbury OX16 0TB, England
Location: United Kingdom > England > Oxfordshire > Banbury
Price Range (Based on Average Rates): $
Hotel Class:4 star — Cromwell Lodge 4*
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Also Known As:
Cromwell Hotel Banbury

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Amenities

Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service
Hotel Style
#2 Family Hotel in Banbury
Hotel Class
Number of rooms
23

Questions & Answers

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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