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All 12 Banbury hotels

Cromwell Lodge

4.0 of 5 Hotel   |   9-11 North Bar Street, Banbury OX16 0TB, England
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Cromwell Lodge
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Ranked #10 of 12 Hotels in Banbury
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289 reviews from our community

Traveler rating
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    100
    55
    35
    24
See reviews for
43
153
5
29
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

I stayed for one night and was not looking forward to my stay after reading previous reviews. I was pleasantly surprised, nice welcome at the desk, went to my room, small but cosy with everything I needed, the bed was softish but very comfortable with deep mattress, the sheets were nice and crisp and the pillows perfect, more if needed... More

Was this review helpful? Yes 1
2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed for one night recently. Staff were fantastic, really helpful and made us feel welcome. The hotel is old and had been tastefully decorated, however, attention to detail on cleanliness, particularly in the bathroom, was disappointing. The shower in our room was also broken. Overall the hotel ok - not sure I would stay again.

Was this review helpful? Yes 2
Chester, United Kingdom
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 3 weeks ago

We travelled to Banbury with clients who had asked us to book a good hotel for us all , seeing that the Cromwell Lodge was a 4 star hotel we booked two rooms. My clients who had been attending a family get together in Banbury and then made their own way to the hotel so arrived before us and had... More

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Stockholm, Sweden
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Upsides: The Cromwell (as this place seems to be known as) is very well situated in central Banbury. It is a building with some style and a lot of history. The staff were nice enough. The bath was big too. Downsides: OK, so the building is very old. But is that any reason for the bed to sag? (And I... More

Was this review helpful? Yes 1
Steven L, Guest Relations Manager at Cromwell Lodge, responded to this review

Thank you for taking the time to leave feedback on your recent stay. I will ensure that your comments regarding our Team are passed on. We apologise that you found the creaky floorboards, we believe that this adds to the character of our building and as a 17th Century building it has a lot! We will look into the door... More

Glasgow
Top Contributor
62 reviews 62 reviews
14 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed October 19, 2014

This hotel is all about charactet, location and great staff who could not have been more helpful. We stayed here on our way to London from Scotland. Perfect location for a detour into Oxford. The hotelnis old world charm. Good pub food at reasonable price, charming atmosphere and lovely breakfast. Have to cooment on deicious croissants, not the usual hotel... More

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Steven L, Guest Relations Manager at Cromwell Lodge, responded to this review

Thank you so much for your kind words regarding our staff and Management team, we are very proud of them. We are so pleased you enjoyed your breakfasts, it is certainly one of the things we pride ourselves on. We apologise that you found the hotel noisy, as we are a town centre hotel, traffic noise is unavoidable. We really... More

Bicester, United Kingdom
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed October 17, 2014

The room was a little small, however a very comfortable bed and a good shower. Great breakfast!! Really top notch. We ate at the hotel for lunch twice and would recommend. Nicely informal for meals with friends and family. Good selection of wine and well kept beer. Staff were always polite courteous and professional. Thanks everyone who made our weekend... More

Was this review helpful? Yes 1
Steven L, Guest Relations Manager at Cromwell Lodge, responded to this review

Thank you for taking the time to leave your feedback on your recent stay with us at the Cromwell Lodge. We are thrilled that you enjoyed your Breakfast so much, it is certainly one of the things we pride ourselves on. I will ensure that your comments regarding our team are passed on. We really hope to welcome you back... More

2 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed October 12, 2014

The Staff at the hotel could not do enough for you. If you are looking for a place to stay whilst in the area the Cromwell Lodge is the one. Food all cooked to order. Location is great if you wish to see the attractions in and beyond Banbury. I will use this Hotel again.

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Steven L, Guest Relations Manager at Cromwell Lodge, responded to this review

Thank you for taking the time to leave your feedback on your recent stay with us at the Cromwell Lodge. We are so pleased that you found our Team here so helpful, and we really hope to see you again very soon. More

Torquay, United Kingdom
Senior Contributor
21 reviews 21 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed September 28, 2014

We arrived 24/9/14 Chloe who was on the reception,was very friendly and informative.Our room was in need of some serious tlc the top of the wardrobe was broken,the bathroom door did not shut properly and there were no toilet rolls. Dinner time came and there were only two members of staff to cover the reception,the bar and the restaurant. Breakfast... More

Was this review helpful? Yes 1
Reading, England, United Kingdom
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed September 23, 2014

My wife and I plus two other family members have just stayed at The Cromwell Lodge hotel from Friday 19th to 21st September.I booked two SUPERIOR rooms.On arrival we were informed that there was to be a wedding reception on the Saturday but that our rooms would not overlook the marquee.This was not true.Room 22 was directly above the marquee.The... More

Was this review helpful? Yes 1
Broadstone, United Kingdom
Senior Contributor
36 reviews 36 reviews
9 hotel reviews
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed September 19, 2014

Our room, which is at the back, looked very tired and in need of refurbishment (e.g, a mirror had come off the wall and was leant against it). Also, in the middle of the night, the guest above could be heard clearly as s/he wandered around. I suspect that it would be very stuffy on a hot night too. The... More

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Steven L, Guest Relations Manager at Cromwell Lodge, responded to this review

Thank you for taking the time to comment on your recent stay. We are currently in the process of giving the Hotel a makeover and to improve the overall atmosphere, we really hope that you will visit us again to see the results for yourselves. More

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Additional Information about Cromwell Lodge

Address: 9-11 North Bar Street, Banbury OX16 0TB, England
Location: United Kingdom > England > Oxfordshire > Banbury
Price Range (Based on Average Rates): $
Hotel Class:4 star — Cromwell Lodge 4*
Number of rooms: 23
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Also Known As:
Cromwell Hotel Banbury

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