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Cromwell Lodge

9-11 North Bar Street, Banbury OX16 0TB, England
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Cromwell Lodge
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Ranked #10 of 12 Hotels in Banbury
A recent review
5 of 5 stars reviewed today
donna522 Banbury, United Kingdom
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338 reviews from our community

Traveler rating
    95
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    66
    39
    27
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52
173
5
39
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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  • All months
    (338)
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    (105)
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    (76)
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    (71)
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Banbury, United Kingdom
1 review
5 of 5 stars Reviewed today NEW

We all had a fantastic time staff very helpful and friendly, manwel in particular was extremely helpful not only did he join in he also made everyone feel very welcome even helping the elderly guests.

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1 review
5 of 5 stars Reviewed 4 days ago NEW via mobile

We have visited Banbury many times and usually stay at The Whately Hall. However our last 2 visits proved to be extremely disappointing. This time we decided to stay at The Cromwell Lodge. Our room was delightful, the food excellent and good value. Added to which, the staff were extremely friendly and courteous. Highly recommended!!!

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Steven L, Guest Relations Manager at Cromwell Lodge, responded to this review

Thank you for your lovely comments regarding your stay with us at The Cromwell. Pleased your whole stay was enjoyable. I shall pass your comments on to the team who will be really over-joyed that you found them friendly and courteous. We look forward to welcoming you back in the near future. More 

Uttoxeter, United Kingdom
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 1 week ago

Couldn't fault the hotel was very charming.the staff were superb .rooms. Spotless and breakfast amazing.central location .the reception goes out of her way to help was so pleased I did buy her some flowers for all her help

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Steven L, Guest Relations Manager at Cromwell Lodge, responded to this review

Thank you for your lovely comments regarding your stay with us. Really pleased that everything was great for you, our housekeepers are really good at there job so will be nice to pass on your comments about the cleanliness of the rooms. I will also pas s on the rest of your comments to the team who will be pleased... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

Staff are very friendly and professional food is great and room was great to. Would recommend staying here Close by for local amenities, good parking to rear of hotel with access into hotel and can get into hotel if out late without any problems

Was this review helpful? Yes 1
Steven L, Guest Relations Manager at Cromwell Lodge, responded to this review

Thank you so much for your kind comments regarding your visit. Glad that we met your needs and that your time here with us was a warm one. I will pass on your comments to the team who will be pleased to hear of these. We hope to see you again in near future. More 

Braintree, United Kingdom
1 review
5 of 5 stars Reviewed 2 weeks ago

Stayed for two nights and had a wonderful time. The staff were very helpful and nothing was to much trouble. The room was very clean and comfortable with a lovely on-suit, the bed was very good had a great nights sleep. We had two evening meals which were very good and priced very well, so overall nothing to complain about.... More 

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Steven L, Guest Relations Manager at Cromwell Lodge, responded to this review

Thank you ever so much for your kind comments regarding your stay here at The Cromwell. Really pleased your dining experience and breakfast was an enjoyable one. I will pass your comments on to our team. We look forward to seeing you back here in the future. More 

Cockermouth, United Kingdom
1 review
4 of 5 stars Reviewed 2 weeks ago

Yes, creaky floorboards but it is an old building and, yes, some parts could do with a bit more TLC.......that didn't matter. The bed was a dream, the breakfast was wonderful and the staff were fantastic. Beata didn't seem to sleep at all as she was popping up all over the place, Holly was the first face we saw -... More 

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Steven L, Guest Relations Manager at Cromwell Lodge, responded to this review

Thankyou so much for your kind comments regarding your visit. I will pass on your comments to Beata and the rest of the team who will be pleased to hear of these. We pride ourselves on our breakfasts so pleased that yours was satisfactory. We hope to see you again in near future. More 

2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Wonderful, Marvelous, Brilliant. Nothing was too much trouble and I couldn't be happier. Family and friends travelled from far for a family wedding reception, sleepover and breakfast, some weird and wonderful dietry requirements were met with no problem or fuss at all and I can't I cant compliment the staff enough for the service we were all given. Especially when... More 

Was this review helpful? Yes 1
Steven L, Guest Relations Manager at Cromwell Lodge, responded to this review

Thank your for your lovely comments regarding your daughter's wedding. We were honoured to be able to have such a special day held here at The Cromwell. Really pleased that your entire stay here was an enjoyable one. I shall pass all your comments onto the team who I'm sure will be over-joyed. We hope to see you again in... More 

Oxford, United Kingdom
Senior Reviewer
10 reviews 10 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Went on night out with friends from work , only had the steak it was super staff very frendly only slight disappointment was had to ask twice for sauce that went with steak.have not see a bed room so not able to give an idea of accessability.

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Steven L, Guest Relations Manager at Cromwell Lodge, responded to this review

Thank you for your comments about your dining experience at The Cromwell, apologies you had to wait for your sauce to accompany your steak. Pleased you enjoyed our steak as these are new steaks from our new menu. We look forward to seeing you again in the near future. More 

Adderbury, null, United Kingdom
Contributor
15 reviews 15 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 weeks ago

We had arranged to have my mothers 90th birthday here, this hotel suited all our needs from catering and having family to stay over. We were warmly welcomed and very well looked after. I didn't stay but relatives did and were well looked after.

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Steven L, Guest Relations Manager at Cromwell Lodge, responded to this review

Really pleased that we were able to hold a special occasion like your mothers 90th Birthday party here at The Cromwell. Glad that we met your needs and that your time here with us was a warm one. We look forward to possibly seeing you again in the near future. More 

2 reviews
5 of 5 stars Reviewed 4 weeks ago

We booked a private room for an 80th birthday celebration. The staff could not have been more helpful nothing was too much trouble, they kept popping in to see if everything was ok. The buffet was excellent, plenty for everyone and enjoyed by all. We would certainly recommend the Cromwell lodge to anyone wanting to hold a private party.

Was this review helpful? Yes
Steven L, Guest Relations Manager at Cromwell Lodge, responded to this review

Thankyou for your kind comments about the birthday celebration you attended. I shall pass on these comments to our team who will be pleased to know they met your needs. We hope to see you again in the near future. More 

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