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Cromwell Lodge

9-11 North Bar Street, Banbury OX16 0TB, England
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Cromwell Lodge
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Ranked #9 of 12 Hotels in Banbury
A recent review
5 of 5 stars reviewed 6 days ago
baca2015 Manchester, United Kingdom
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360 Reviews from our TripAdvisor Community

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Traveler rating
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    68
    42
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Manchester, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

A lovely hotel with good prices on food and wine and a gorgeous garden. The best feature though has to be the staff; friendly, attentive and very professional. Highly recommend this hotel.The place itself is charming and quirky. Rooms are a bit small but cosy and for a weekend absolutely fine.

Was this review helpful? Yes 1
Steven L, Guest Relations Manager at Cromwell Lodge, responded to this review

Thank you for staying with us at the Cromwell Lodge and sharing your comments with us. It is encouraging to hear that you enjoyed your stay, in particular the service that our staff provided for you. Hopefully we can welcome you back in the future and continue to offer the great service that we are so proud of More 

Cumbria
Level Contributor
42 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed 1 week ago

I really enjoyed my stay at the Cromwell. The rooms are quirky, the floorboards creak, the staff are fabulous and the breakfast is excellent. It is perfectly situated for the centre of Banbury and I will certainly use it again.

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Steven L, Guest Relations Manager at Cromwell Lodge, responded to this review

Thank you for staying with us at the Cromwell Lodge Hotel and sharing your experiences with us. We are pleased to hear that you had an excellent stay with us, and will look into making adjustments in the rooms to provide maximum comfort and enjoyment throughout your stay, should you choose to visit us again in future! More 

Sedgefield, South Africa
Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed at Cromwell Lodge by myself and was so courteously treated by the staff. I received an overseas phone call through the switchboard at 5.30 am on a Sunday morning and even that didn't faze them. The room was very clean and continental breakfast satisfactory. The whole town is charming and I would love to return.

Was this review helpful? Yes
Steven L, Guest Relations Manager at Cromwell Lodge, responded to this review

Thank you for your stay and your comments. We pride ourselves on our welcoming and friendly staff and are pleased to hear that you had a pleasant stay with us. Should you return to Banbury we would love to welcome you back to our hotel More 

London, United Kingdom
Level Contributor
4 reviews
5 of 5 stars Reviewed 1 week ago

We visited Banbury and the Cromwell Lodge for a long weekend. It is a lovely hotel and the staff were so welcoming and friendly and everyone worked very hard and the general manager Beata was lovely. We do feel that there could have been a few more waiting staff in the restaurant in the evening as we waited what seemed... More 

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Steven L, Guest Relations Manager at Cromwell Lodge, responded to this review

We are delighted to hear that you had a great stay with us, both in your hotel experience and when dining in the restaurant. Apologies for the delays in your food delivery during the week, but it is encouraging to hear that our staff made you feel welcome and we will pass on your comments. Thank you for taking the... More 

Oxford, United Kingdom
1 review
4 of 5 stars Reviewed 1 week ago

This hotel is a beautiful building, our room was lovely and the bed comfy. It looked onto the road but wasn't too noisy. The staff are helpful and friendly , the manager was very cheerful and keen to help. It's only 5 minutes walk to the town centre for shopping, coffee shops and pubs. We will definitely be back.

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Ashford, United Kingdom
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The room needs updating ,shower had to be repaired, and some electric plugs not working, cooked breakfast a bit disappointed, only one piece of toast with two overcooked poached eggs. However the Genera Manager Beata Szymanska, and staff were very helpful and all problems were sorted.

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Steven L, Guest Relations Manager at Cromwell Lodge, responded to this review

We are sorry to hear that you have been disappointed in the standard of your room during your stay with us but hope to use your comments to make important improvements to our facilities. Should you wish to visit us in future and allow us to restore your faith in us, we hope to address these issues. However we are... More 

Greater Manchester, United Kingdom
1 review
5 of 5 stars Reviewed 3 weeks ago

Beata and her team were like the F1, a winning team I/we had a fantastic weekend at the F1 this was mainly due to the event, weather, and the staff at the Cromwell, the Cromwell has great real beers, good food, great rooms, and most of all the Staff well done everyone Mark H

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Steven L, Guest Relations Manager at Cromwell Lodge, responded to this review

We really appreciated your comments and are delighted that you had such an enjoyable stay with us at The Cromwell Hotel. Thank you for taking the time to share your experiences. We hope to see you again in future. More 

Gloucester, United Kingdom
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Spent four nights here for F1....breakfast was really good, lots of variety and staff extremely friendly and helpful all round......returned for evening meal each night and again really good for both value and choice. A nice relaxed atmosphere all round!......WIFI was superb!!Had a superior double room which was a little on the dark side, and perhaps the ceilings have seen... More 

Was this review helpful? Yes
Steven L, Guest Relations Manager at Cromwell Lodge, responded to this review

Thank you for your lovely and kind comments regarding your stay with us here at The Cromwell. Really pleased that your stay was an overall enjoyable one. We are proud of our hotel and all its extra characteristics here so glad this was a good point for you. I will pass over all your lovely comments to the rest of... More 

1 review
5 of 5 stars Reviewed 3 weeks ago

We stayed at the Cromwell Lodge Hotel in Banbury and were given a warm and friendly welcome by Beata Szymanska. Nothing was too much trouble and she was even able to let me in after leaving my key in the room, in the early hours. Well worth a visit!

Was this review helpful? Yes
Steven L, Guest Relations Manager at Cromwell Lodge, responded to this review

Thank you for your kind and lovely comments regarding your stay with us at The Cromwell. I shall pass on your comments to Beata who will be pleased as she takes great pride in her job. We look forward to welcoming you back in the near future. More 

Purley, United Kingdom
Level Contributor
51 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Stayed one night on business. Asked for quiet room but placed in one that fronted onto a busy main road, from which the noise most of the night kept me awake. Whilst room was reasonable size and bed comfortable, there was no shower only an inadequate handheld attachment to bath taps. In addition, there was absolutely no hot water. Logging... More 

Was this review helpful? Yes
Steven L, Guest Relations Manager at Cromwell Lodge, responded to this review

Thank you for your comments regarding your stay with us at The Cromwell Lodge. Apologies that you were placed in a room not to your requirement, by all means you could have come and requested to move rooms which we would have happily done for you. We hope we can welcome you back in the future to possibly restore your... More 

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