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Cromwell Lodge

9-11 North Bar Street, Banbury OX16 0TB, England
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Cromwell Lodge
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Ranked #9 of 12 Hotels in Banbury
A recent review
5 of 5 stars reviewed 1 week ago
daniel c Belfast, United Kingdom
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368 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (109)
Date | Rating
  • English first
  • German first
  • Russian first
  • Any
English first
  • All months
    (368)
  • Mar-May only
    (107)
  • Jun-Aug only
    (104)
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    (71)
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    (86)
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Belfast, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

my stay was very good I will keep going back all staff were pleasant and helpful also has a lovely garden were you can have a quite drink I told all my friends to stay there if and when they are in banbury the town is on your doorstep bus and trains10mins a way shoping is very good

Was this review helpful? Yes 1
Steven L, Guest Relations Manager at Cromwell Lodge, responded to this review

Thank you for sharing your positive feedback not only with us, but also with your friends. It is excellent to hear that you had such an enjoyable stay, and we look forward to seeing you and hopefully your friends in future. More 

Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

As part of the Old English group this hotel is housed in an old building with lots of charm and features together with creaking floor boards and sloping bedroom floors. The bed was a superb queen sized bed, the room was in style and the full English breakfast was all you expect. Suggest you ask for a room at the... More 

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Steven L, Guest Relations Manager at Cromwell Lodge, responded to this review

Thanks for sharing your comments with us, it is always useful for us to hear back from guests in order for us to continue offering excellent service. We are delighted to hear that you enjoyed both the hotel and restaurant in equal measure. As the hotel is on a main road, we do agree that rooms nearer the front of... More 

1 review
4 of 5 stars Reviewed 2 weeks ago via mobile

Came back to my home town to see family and stayed here, a very nice hotel love the old style especially when laying in bed and seeing the radiator almost hitting the floor on one side, lovely nice staff would stay again next time I come down

Was this review helpful? Yes
Steven L, Guest Relations Manager at Cromwell Lodge, responded to this review

We appreciate you taking the time to share your experiences with us. We adore the history of our building, and are glad to hear that you valued it just as much as we do, and that you were pleased with the staff that we are always so proud of. When you are next visiting family in the area, we would... More 

Level Contributor
4 reviews
3 hotel reviews
2 of 5 stars Reviewed 2 weeks ago

The extended side of hotel(the parking lot side)is not good and not professional. No staff there , that makes me feel we are isolated . And the elevator emergency phone is not "there". 😱 When we arrived 3rd floor. Outside of every room got dirty towels, or glasses, ... And every door of the room is Dirty.😵 About our room... More 

Was this review helpful? Yes
Steven L, Guest Relations Manager at Cromwell Lodge, responded to this review

comment doesn't seem to fit a description of our hotel. Is there any way we can get this removed? Review remarks on '3rd floor' which we do not have, also on an elevator, where we only have stairs. Also remarks on the state of the mini fans, something else which we do not supply. Speaks also of two separate parts... More 

Travelers are raving about these Banbury hotels

Annan, United Kingdom
1 review
4 of 5 stars Reviewed 2 weeks ago

I recently stopped over at The Cromwell in Banbury. What a lovely surprise. Olde worlde charm. No lift but not too many stairs. The room was spacious so was the bathroom! Plenty of hot water. A lovely superking sized bed very comfortable. Was worried that the church bells would ring thru the night but didn 't hear them after midnight.... More 

Was this review helpful? Yes
Steven L, Guest Relations Manager at Cromwell Lodge, responded to this review

Thank you for taking the time to share your comments with us; we are delighted to hear that you had such a pleasant stay with us! We really value the history of Banbury, and the history of the building itself, so it is excellent to hear that you were just as charmed. We hope to welcome you back in future,... More 

Birmingham
Level Contributor
16 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Just to say first of all, I've never given an average review - normally I'm very easily pleased. So first of all to the plus points - it's a lovely quaint building, the rooms are trendy-boutiquey and clean, the staff do their best, the beer garden (complete with cute squirrels) is lovely and in the whole we enjoyed our weekend... More 

Was this review helpful? Yes
Steven L, Guest Relations Manager at Cromwell Lodge, responded to this review

Firstly we would like to thank you for taking the time to share your feedback about your experiences with us. It is very important to us that we are able to improve with every customer that we welcome into our hotel. We are really pleased to hear that you felt that you had an overall positive experience, and hope that... More 

Buffalo, New York
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed 3 weeks ago

My first night ever spent in the UK was at this quaint hotel in Banbury. The Cromwell has a feel like you are staying in someone's home. The layout is odd, and each room is unique. The front desk staff was great, and the bar/restaurant in the lobby was a good find. Unfortunately, the room didn't measure up. The decor... More 

Was this review helpful? Yes
Steven L, Guest Relations Manager at Cromwell Lodge, responded to this review

We are really glad that you decided to share your experiences with us, as we welcome all types of feedback in order to continue offering the excellent service we are so proud of. We are really pleased to hear that you were impressed by our team and that you enjoyed our bar and restaurant. In terms of your hotel room,... More 

Warwick, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 4 weeks ago

The best thing about this hotel was the excellent food and very friendly helpful staff, I couldn't fault anything about either. I stayed for 2 nights and never got any sleep at all. The hotel is on a busy main road, with very poor glazing. The floorboards from other rooms and outside your room keep you awake. The walls are... More 

Was this review helpful? Yes
Steven L, Guest Relations Manager at Cromwell Lodge, responded to this review

We are really glad that you have shared your comments with us in order for us to improve our facilities for future guests. We are also delighted to hear that you were impressed with our food and staff - both being aspects of our business that we are very proud of - and we will pass on your positive feedback... More 

Manchester, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed July 26, 2015

A lovely hotel with good prices on food and wine and a gorgeous garden. The best feature though has to be the staff; friendly, attentive and very professional. Highly recommend this hotel.The place itself is charming and quirky. Rooms are a bit small but cosy and for a weekend absolutely fine.

Was this review helpful? Yes 1
Steven L, Guest Relations Manager at Cromwell Lodge, responded to this review

Thank you for staying with us at the Cromwell Lodge and sharing your comments with us. It is encouraging to hear that you enjoyed your stay, in particular the service that our staff provided for you. Hopefully we can welcome you back in the future and continue to offer the great service that we are so proud of More 

Cumbria
Level Contributor
56 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed July 22, 2015

I really enjoyed my stay at the Cromwell. The rooms are quirky, the floorboards creak, the staff are fabulous and the breakfast is excellent. It is perfectly situated for the centre of Banbury and I will certainly use it again.

Was this review helpful? Yes
Steven L, Guest Relations Manager at Cromwell Lodge, responded to this review

Thank you for staying with us at the Cromwell Lodge Hotel and sharing your experiences with us. We are pleased to hear that you had an excellent stay with us, and will look into making adjustments in the rooms to provide maximum comfort and enjoyment throughout your stay, should you choose to visit us again in future! More 

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