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Mercure Banbury Whately Hall Hotel

3.0 of 5 17-19 Horse Fair, Banbury Cross, Banbury OX16 0AN, England (Formerly Mercure Whately Hall Hotel)
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Mercure Banbury Whately Hall Hotel
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Mercure Banbury Whately Hall Hotel
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536 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Oxford, United Kingdom
Senior Contributor
42 reviews 42 reviews
22 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I have frequently been to the Whately for Christmas meals and family parties. I decided to pop in for afternoon tea with a friend. I have never had such excellent quality and value for money. We weren't too hungry so asked just for food for one person and said that we would share. We paid the bill, a jaw dropping... More 

Was this review helpful? Yes
whately, General Manager at Mercure Banbury Whately Hall Hotel, responded to this review

Dear Guests Thank you indeed for your great review after enjoying your afternoon tea here with us at Mercure Whately Hall Hotel. I am so glad you enjoyed it so much and were able to share with others. I do hope that we will have the pleasure of welcoming you again for more scrummy meals. Kind Regards Michael Williams General... More 

BANBURY
Contributor
14 reviews 14 reviews
6 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

My and I attend a Christmas Party night at the Whately Hall last friday night. it was superb, the meal was the very best we have every had at a Hotel at Christmas. The staff were excellent,a real good night out. Cannot wait to box next year.

Was this review helpful? Yes
whately, General Manager at Mercure Banbury Whately Hall Hotel, responded to this review

Dear Guests Thank you very much for your fantatsic review. I am so glad to read how much you enjoyed all apsects of the Christmas party you attended here. I will be certain to pass on your lovely comments to the team who made it happen. Once again mnay thanks and look forward to welcoming you again next year. Kind... More 

Sydney
Contributor
19 reviews 19 reviews
8 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed in a family sized room for the 3 of us and we were very happy with the room. I'm not sure if we were upgraded but we were in the Broughton suite which was huge. Definitely would reccommend staying in the old part of the hotel as the new part didn't have much character at all. we were... More 

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whately, General Manager at Mercure Banbury Whately Hall Hotel, responded to this review

Dear Guests, Thank you so much for your 5 out of 5 review following your recent stay with us here at Mercure Banbury Whately Hall. I am really happy to read how much you enjoyed staying in our Broughton Suite and your breakfast. Once again I am really pleased you enjoyed your stay with us and do hope we will... More 

Derby, England, United Kingdom
Top Contributor
73 reviews 73 reviews
25 hotel reviews
75 helpful votes 75 helpful votes
5 of 5 stars Reviewed 1 week ago

We recently stayed at The Whately Hall in Banbury, admittedly there are areas that are a bit tired but it is a very old hotel. The wood panelling around the rooms is splendid, the only missing feature which would have added to the ambience was a roaring log fire in the reception and bar areas. This would have enticed customers... More 

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whately, General Manager at Mercure Banbury Whately Hall Hotel, responded to this review

Dear Guest, Thank you ever so much for your 5 out of 5 review, I am really pleased to read how much you enjoyed your stay with us. I understand what you mention about some areas of the hotel needing refreshing and am pleased to say that we are currently undergoing a redecoration programme and should you choose to come... More 

Leicester
Contributor
20 reviews 20 reviews
11 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We visited this hotel with a large group booking. We have been many times before and always found it very good, but this time it looked in need of a bit of tlc. Carpets worn and fixtures and fittings a bit tired. Staff a breakfast were a bit hassled and not very friendly. It was busy admittedly but there were... More 

Was this review helpful? Yes 1
whately, General Manager at Mercure Banbury Whately Hall Hotel, responded to this review

Dear Guest Thank you very much for posting your review following your stay with us. I completely agree with you about the tired decor but am happy to say that we are currently in the process of a decoration plan with many areas such as carpets and decoration being addressed and I hope that should you choose to come back... More 

Kent
Top Contributor
62 reviews 62 reviews
38 hotel reviews
65 helpful votes 65 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed here for our honeymoon 38 years ago and although the hotel has changed a bit we were not disappointed. Our room was in the new wing so not nearly as grand as the one we had in the old part the first time we stayed but it was adequate. It was a bit small and I would not... More 

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whately, General Manager at Mercure Banbury Whately Hall Hotel, responded to this review

Dear Guest, First of all thank you for choosing to come back to stay with us and I am really pleased to read you lovely comments following your stay with us. Should you choose to come back please do let us know your prefered section of the hotel and we will be very happy to oblige or even show you... More 

North Yorkshire
Senior Contributor
27 reviews 27 reviews
21 hotel reviews
17 helpful votes 17 helpful votes
1 of 5 stars Reviewed 4 weeks ago

I visited this hotel with a coach party and perhaps that is why we were given a very poor room, with lukewarm water and a bath that took 15 minutes to fill to all of 4 inches. We complained but improvement was marginal. There is nothing like a barely warm shower on a cold November morning! The room was a... More 

Was this review helpful? Yes 1
whately, General Manager at Mercure Banbury Whately Hall Hotel, responded to this review

Dear Guest Thank you for taking the time to review your stay with us here last week and I am very sorry to read your comments. I can assure you that there was no intention to allocate any members of your group in any other manner than we do all of our guests. I understand that you note we have... More 

Marske-by-the-Sea, United Kingdom
Senior Reviewer
6 reviews 6 reviews
2 of 5 stars Reviewed 4 weeks ago

Avoid room 136, in fact avoid all rooms in the "new wing!" Cramped room, depressing battleship-grey decor in the bedroom but worst of all tepid "hot" water; stood shivering in the shower on most days. Room must have been at the end of the water system on the top floor. The hot water just never got there!! Reported problem 3... More 

Was this review helpful? Yes
whately, General Manager at Mercure Banbury Whately Hall Hotel, responded to this review

Dear Guest, Thank you for posting your comments. I am really sorry that you did not like the decoration or comfort level of the bed, it is recently refurbished with a new bed, but understand that the particular comfort of the mattress may not have been to your liking. I completely understand and appreciate your complaint regarding the lack of... More 

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Additional Information about Mercure Banbury Whately Hall Hotel

Address: 17-19 Horse Fair, Banbury Cross, Banbury OX16 0AN, England (Formerly Mercure Whately Hall Hotel)
Phone Number:
Location: United Kingdom > England > Oxfordshire > Banbury
Price Range (Based on Average Rates): $
Hotel Class:3 star — Mercure Banbury Whately Hall Hotel 3*
Number of rooms: 69
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Also Known As:
Accor Whately Hall Hotel

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