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Mercure Banbury Whately Hall Hotel

3.0 of 5 17-19 Horse Fair, Banbury Cross, Banbury OX16 0AN, England (Formerly Mercure Whately Hall Hotel)
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Mercure Banbury Whately Hall Hotel
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Mercure Banbury Whately Hall Hotel
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549 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed yesterday NEW

For the price of the room it was extremely dated and even though the hotel was absolutely dead, we had a room that overlooked the carpark and the scaffolding, meaning the builders could see right into the room. Had booked into the restaurant but upon arrival decided to and eat out. Ok for one night but wouldn't have wanted to... More 

Was this review helpful? Yes
Senior Contributor
33 reviews 33 reviews
7 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

Stayed one night on Friday under my wife's name Morgan and the location couldn't be better. The building and interior was charming, however the room was a little tired. The lights were so low powered, that we had to ask for an extra desk light. Apparently, I was told, they cannot source brighter ones and then that it was company... More 

Was this review helpful? Yes
whately, General Manager at Mercure Banbury Whately Hall Hotel, responded to this review

Dear Guest, Thank you very much for taking the time to post your comments after staying with us. In particular thank you for highlighting the great service you received from James, I will be certain to pass on your kind words to him. Of course I am sorry to read, but fully understand what you say regarding the lighting in... More 

kuala lumpur
Top Contributor
59 reviews 59 reviews
18 hotel reviews
84 helpful votes 84 helpful votes
4 of 5 stars Reviewed 1 week ago

My husband, daughter and I stayed here for one night in December. We had asked for an executive room, as there are 3 of us, and were given what was actually 2 rooms (Room 52) on the top floor of the original building. The main room was huge, and the double bed was enough for the 3 of us, which... More 

Was this review helpful? Yes 1
whately, General Manager at Mercure Banbury Whately Hall Hotel, responded to this review

Dear Guest, Thank you very much for your lovely review following your stay here with us in December. I am very pleased that I managed to answer your questions prior to your arrival and you persuaded your husband to come and stay with us. I am very pleased that you enjoyed your accommodation and a peaceful nights rest!!. Naturally I... More 

Uley, United Kingdom
Contributor
13 reviews 13 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

For something different this year we booked into this ancient coaching inn as part of the Killing Game's murder mystery package. The staff on reception and in the bar were very friendly and helpful, making us feel very welcome. The 3 course meal in the evening (pre-ordered from a choice of three options for each course) was delicious and served... More 

Was this review helpful? Yes 1
whately, General Manager at Mercure Banbury Whately Hall Hotel, responded to this review

Dear Guests, Thank you very much for choosing to stay with us this year to celebrate New Years Eve. I am very pleased to read how friendly you found our team here and I will be certain to pass on your very kind comments to them. It is also great to hear how much you enjoyed your meals here although... More 

somerset uk
Top Contributor
97 reviews 97 reviews
23 hotel reviews
45 helpful votes 45 helpful votes
3 of 5 stars Reviewed 2 weeks ago

The hotel is situated near the market cross. It is centrally located and very convenient for shopping, pubs and restaurants. The building is beautiful.. Cotswold stone. To the rear there is a very ordinary extension and carpark. Our room, number 78, was in the extension, overlooking the gardens- which would be lovely in the Spring and Summer. The beds were... More 

Was this review helpful? Yes 1
whately, General Manager at Mercure Banbury Whately Hall Hotel, responded to this review

Dear Guest, Thank you very much indeed for taking the time to post your comments following your stay with us. I am very pleased to read that you found our beds comfortable but do apologise for any disturbance caused by other guests. I will certainly ask our engineer to look at both the curtains and TV to see what we... More 

1 review
5 of 5 stars Reviewed 2 weeks ago

Stayed for one night wuth my daughter. Extremely attentive staff. Fabulous food. Phoned hotel to book best available rate and booked a dbb rate of £106 for a twin room. Incredible value. Dinner was worthy of 5 stars. Wonderful flavours and beautifully presented. Breakfast was a treat. We both had eggs benedict which were gorgeous. Our room was lovely. Rstful... More 

Was this review helpful? Yes
whately, General Manager at Mercure Banbury Whately Hall Hotel, responded to this review

Dear Guest, A big thank you to you from myself and all of the team here at Mercure Whately Hall for your great review follwoing your stay with us. I am especially pleased to read your kind words regarding the team we have here and the meals that you enjoyed. I am glad to read your recommendation to others as... More 

Northampton, United Kingdom
Contributor
16 reviews 16 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We had a wonderful Christmas at this hotel ,and would not hesitate to stay again,the staff exceptional,could not do enough to make it special!nothing seemed to much trouble! Some may call it shabby we call character!it was very nice and clean,lovely comfortable bed and the bathroom was spotless. The food was amazing ,even though it was busy, well done chief!!

Was this review helpful? Yes 1
whately, General Manager at Mercure Banbury Whately Hall Hotel, responded to this review

Dear Guests, I am so glad to read how much you enjoyed your stay with us over the festive period, I will be certain to pass on your very kind words to all of the team who made it happen. In particular the Chef and his team you will be overjoyed to read your lovely comments about the meals. Once... More 

London
Reviewer
3 reviews 3 reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed 3 weeks ago

The staff are charming, but my one-night stay in Room 86 at the end of December 2014 was enough to dissuade me from visiting this hotel again. For a start, the lighting in the bedroom was so dim as to be ridiculous. Expecting guests who’re paying £99 for a night’s stay to put up with the miserable light from 9W... More 

Was this review helpful? Yes
whately, General Manager at Mercure Banbury Whately Hall Hotel, responded to this review

Dear Guest, Thank you for taking the time to tell us about your stay at the Mercure Banbury Whately Hall, but I was very disappointed to hear that your experience did not meet your expectations. Please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every guest and your feedback is... More 

London
Senior Contributor
26 reviews 26 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed at this Hotel for a NYE Murder Mystery Night. The whole night was very enjoyable. The Hotel itself over 300 years old and has lots of character and history including a ghost. Although that hasn't been seen for many years! So the perfect setting for such an event. There are open fires in the reception and bar area... More 

Was this review helpful? Yes 1
whately, General Manager at Mercure Banbury Whately Hall Hotel, responded to this review

Dear Guests, I am so pleased to read how much you enjoyed your stay with us at New Year for the Murder Mystery evening. I am especially pleased to read your kind words regarding the team here and I will be certain to let them know how much you appreciated them. Our Chef will be delighted to read how much... More 

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Additional Information about Mercure Banbury Whately Hall Hotel

Address: 17-19 Horse Fair, Banbury Cross, Banbury OX16 0AN, England (Formerly Mercure Whately Hall Hotel)
Phone Number:
Location: United Kingdom > England > Oxfordshire > Banbury
Price Range (Based on Average Rates): $
Hotel Class:3 star — Mercure Banbury Whately Hall Hotel 3*
Number of rooms: 69
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Also Known As:
Accor Whately Hall Hotel

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