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Mercure Banbury Whately Hall Hotel

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17-19 Horse Fair, Banbury Cross, Banbury OX16 0AN, England (Formerly Mercure Whately Hall Hotel)
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Mercure Banbury Whately Hall Hotel
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Mercure Banbury Whately Hall Hotel
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565 reviews from our community

Traveler rating
    136
    218
    125
    59
    27
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62
275
34
83
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Liverpool, United Kingdom
Top Contributor
229 reviews 229 reviews
34 hotel reviews
125 helpful votes 125 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Well it's very old! The stairs moan and groan, the windows seem to be original & it's oldie worldly. Very clean and in a great location. A couple of areas could do with tidying up, old carpets, the entrance from the rear carpet looks a bit unloved. That said, I would stay again.

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whately, General Manager at Mercure Banbury Whately Hall Hotel, responded to this review

Dear Guest, Thank you very much indeed for your review. We are definetly oldie worldy in parts and unfortunatly do have some creaking in places !! I am very happy to read that you would stay with us again and I hope you will be pleased with the ongoing refurbishments that are taking place in terms of decoration and new... More 

Doncaster
Contributor
11 reviews 11 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Stayed here on a mothers day weekend with welshs coach holidays the hotel was lovely location great very clean food fab!but the staff need abit more training and more of them after dinner we went into the bar for drinks no staff to be seen or sent even when we telephoned and went to reception so we left and went... More 

Was this review helpful? Yes 1
whately, General Manager at Mercure Banbury Whately Hall Hotel, responded to this review

Dear Guest, Thank you very much for taking the time to review your recent stay here with us at Mercure Whately Hall Hotel. I am very happy to read that on the whole you had a good stay and enjoyed it, and I will certainly pass on your kidn word regarding the food to the Chefs. Of course I am... More 

midlands
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Stayed here last night for one night. Really lovely hotel, perfect location in the centre of Banbury so great for visiting Banbury and the surrounding areas. Staff were all really friendly and helpful. Our room was spotlessly clean with lovely comfortable bed and a nice warm shower. Also a good choice of food at breakfast. I would definatly recommend to... More 

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whately, General Manager at Mercure Banbury Whately Hall Hotel, responded to this review

Dear Guests, Thank you very much for your 5 out of 5 score following your stay with us here at Mercure Whately Hall Hotel, Banbury. I am delighted to read your very kind words regarding the team we have and how much you enjoyed your accommodation and breakfast. I will certainly share your comments with the team here. Once again... More 

Buckinghamshire, United Kingdom
Contributor
12 reviews 12 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This is a very attractive, quite good quality hotel. The bedrooms are comfortable and pleasant and the bathrooms spotlessly clean and in good running order. The bar is attractive and restaurant. Rooms over the garden are very relaxing. However the menu is limited and the food fair to average on balance. Wake up calls and room service is prompt. Reception... More 

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whately, General Manager at Mercure Banbury Whately Hall Hotel, responded to this review

Dear Guest Thank you very much for taking the time to review your stay with us. I am happy read your very kind words regarding the overall quality of the hotel. I note your comments regarding the selection of meals on offer and this is something we are currently reviewing. I am of course very disappointed to read your comments... More 

oxon
Top Contributor
64 reviews 64 reviews
19 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Lovely old building and all staff very pleasant . Was asked what sort of room we wanted , quiet , which it was , in newer part with a pleasant view of grounds, old side and squirrel ! Breakfast very good . Was a bit disappointed with Banbury itself but a damp March Sunday pm is perhaps not the best... More 

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WhatleyHall, Rooms Division Manager at Mercure Banbury Whately Hall Hotel, responded to this review

Dear Guest, Thank you very much for your detailed review I was happy to read that how much you enjoyed both the accommodation and the breakfast. Regarding your comments on room service tray and your dining experience I understand your concerns and I will certainly discuss it further with our Food and Beverage Manager. Once again many thanks for your... More 

Southampton, United Kingdom
2 reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Just home after staying 3 nights at the hotel for our 45th wedding anniversary. Creaking floorboards and old furnishings all added to the great time we had. Hotel ideally located for the shops in Banbury. Our room was at the back of the hotel so no noise from the traffic. Loved everything about our stay and look forward to staying... More 

Was this review helpful? Yes
WhatleyHall, Rooms Division Manager at Mercure Banbury Whately Hall Hotel, responded to this review

Dear Guest, First of all congratulation on behalf of the Team! Thank you very much for your booking especially for such a particular occasion. I appreciate your positive feedback and really happy to read that you enjoyed your stay at our hotel and look forward to welcoming you in the future. Kind Regards, Atilla Pek Rooms Division Manager More 

Middlesbrough, United Kingdom
Top Contributor
85 reviews 85 reviews
15 hotel reviews
52 helpful votes 52 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Stayed here during a business trip in a quiet room towards the rear. Very large comfortable room with an excellent breakfast included. Full English breakfast or several choices made to order. Value for money.

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whately, General Manager at Mercure Banbury Whately Hall Hotel, responded to this review

Dear Guest, I would like to thank you very much for your postive comments following your recent stay with us here at Mercure Whately Hall Hotel. I am very happy to read how much you enjoyed both your breakfast and accommodation and I really hope that we will have the pleasure of welcoming you again in the near future. Kind... More 

Chester, United Kingdom
2 reviews
4 of 5 stars Reviewed 4 weeks ago

We stay here regularly when visiting family, we prefer to be in the old world character area of the hotel and have found all bedrooms we've been in of an acceptable standard. If you are even slightly disabled,make sure your only on 1st floor, the twisting stair flight to the upper floor is non-negotiable . Staff are very helpful and... More 

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes
WhatleyHall, Rooms Division Manager at Mercure Banbury Whately Hall Hotel, responded to this review

Dear Guest, Thank your for taking the time to share your feedback following your stay and I highly appreciate your loyalty towards our hotel. I am really happy to read your kind comments about the team I will certainly pass your kind words to them. Once again thank you for your booking and look forward to welcoming you at your... More 

London, United Kingdom
Contributor
16 reviews 16 reviews
8 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 4 weeks ago

We had an overnight stay which was very convenient being only 10 mins from the motorway but right in the middle of town. The hotel has lots of historic charm and character which is also reflected in the quirky layout of the establishment. The hotel was very clean and the staff on reception and in the breakfast room were extremely... More 

Was this review helpful? Yes 1
WhatleyHall, Rooms Division Manager at Mercure Banbury Whately Hall Hotel, responded to this review

Dear Guest, Thank you for your detailed feedback after your stay at the Mercure Banbury Whately Hall Hotel. I was happy to read your comments about our helpful and welcoming Receptionist and thank you for pointing out our central location and. I am sorry for maintenance problems in your bedroom please rest assured that the necessary actions are already in... More 

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