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Mercure Banbury Whately Hall Hotel

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17-19 Horse Fair, Banbury Cross, Banbury OX16 0AN, England (Formerly Mercure Whately Hall Hotel)
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Mercure Banbury Whately Hall Hotel
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Mercure Banbury Whately Hall Hotel
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571 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Exmouth, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed for 1 night. Having asked for quiet room was disappointed to be put in a bedroom facing main road. We assumed all quiet rooms had gone, and as we only wanted 1 night and knew we would be late back didn't ask to be moved. What we hadn't thought about was the town clock opposite striking on the... More 

Was this review helpful? Yes
whately, General Manager at Mercure Banbury Whately Hall Hotel, responded to this review

Dear Guest Thank you very much for taking the time to review your recent stay here with us. I am very sorry that on this occasion we were unable to accommodate your request for a room at the rear of the building. We are looking into solutions in terms of extra glazing for the bedrooms at the front of the... More 

Uttoxeter, United Kingdom
1 review
4 of 5 stars Reviewed 1 week ago

Beautiful, historic hotel with personality in a very convenient location. Large, comfortable room, clean and peaceful. Room had views over the beautiful garden. Staff were very professional, polite and friendly. Excellent breakfast.

Was this review helpful? Yes
whately, General Manager at Mercure Banbury Whately Hall Hotel, responded to this review

Dear Guest, Thank you very much for your lovely review follwoing your stay here with us at Mercure Whately Hall Hotel. I am very happy that you enjoyed all aspects of your stay with us and especially pleased to read your kind words regarding the team we have here. I do hope that we will have the pleasure of being... More 

UK
Top Contributor
57 reviews 57 reviews
55 hotel reviews
80 helpful votes 80 helpful votes
4 of 5 stars Reviewed 1 week ago

Beautiful character hotel. Stayed just 1 Saturday night on room only. Had 2 rooms but the second couple had not arrived and we were still able to check in. Receptionist was fantastic - even arranging ice for our room. Room was great, freshly painted and bed comfy. Location perfect. Right on Banbury Cross, numerous bars and restaurants near by. Lovely... More 

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whately, General Manager at Mercure Banbury Whately Hall Hotel, responded to this review

Dear Guest Thank you ever so much for your lovely review following your stay with us. I am so happy to read you kind words about our hotel and especially the team we have and how helpful they were and am really pleased to read that you enjoyed your accommodation as well. Thank you very much for your understanding about... More 

London
Reviewer
4 reviews 4 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Very enjoyable stay at hotel, had a room overlooking garden which was recommended. Rooms kept very clean, only real criticism was the shower pressure not great. Price for breakfast very high, but like a previous reviewer, wetherspoons down the road offer a £2.99 hearty breakfast. Would definitely stay again if in the area.

Was this review helpful? Yes 1
whately, General Manager at Mercure Banbury Whately Hall Hotel, responded to this review

Dear Guest Thank you very much indeed for your overall positive review of your recent stay with us. I will certainly ask our enginner to look at the overall water pressure. I can confirm that we are also looking into the sale price of our breakfast. Once again many thanks for taking to the time to post your comments and... More 

Lincoln, United Kingdom
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed March 30, 2015

Nice hotel, clean rooms, good shower although to low down the wall for the taller person, bed a little on the hard side and the pillows were terribly hard, however all in all a nice hotel, will use again if In Banbury but will be bringing my own pillows!!

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whately, General Manager at Mercure Banbury Whately Hall Hotel, responded to this review

Dear Guest, Thank you ever so much for your very kind review however I am sorry to read that the pillows were too hard for you, I am happy to read that you would choose to stay with us again and so there is no need to bring your own pillows please do not hesitate to ask our Reception Team... More 

Liverpool, United Kingdom
Top Contributor
237 reviews 237 reviews
35 hotel reviews
131 helpful votes 131 helpful votes
4 of 5 stars Reviewed March 23, 2015

Well it's very old! The stairs moan and groan, the windows seem to be original & it's oldie worldly. Very clean and in a great location. A couple of areas could do with tidying up, old carpets, the entrance from the rear carpet looks a bit unloved. That said, I would stay again.

Was this review helpful? Yes
whately, General Manager at Mercure Banbury Whately Hall Hotel, responded to this review

Dear Guest, Thank you very much indeed for your review. We are definetly oldie worldy in parts and unfortunatly do have some creaking in places !! I am very happy to read that you would stay with us again and I hope you will be pleased with the ongoing refurbishments that are taking place in terms of decoration and new... More 

Doncaster
Contributor
12 reviews 12 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed March 15, 2015 via mobile

Stayed here on a mothers day weekend with welshs coach holidays the hotel was lovely location great very clean food fab!but the staff need abit more training and more of them after dinner we went into the bar for drinks no staff to be seen or sent even when we telephoned and went to reception so we left and went... More 

Was this review helpful? Yes 1
whately, General Manager at Mercure Banbury Whately Hall Hotel, responded to this review

Dear Guest, Thank you very much for taking the time to review your recent stay here with us at Mercure Whately Hall Hotel. I am very happy to read that on the whole you had a good stay and enjoyed it, and I will certainly pass on your kidn word regarding the food to the Chefs. Of course I am... More 

midlands
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 13, 2015

Stayed here last night for one night. Really lovely hotel, perfect location in the centre of Banbury so great for visiting Banbury and the surrounding areas. Staff were all really friendly and helpful. Our room was spotlessly clean with lovely comfortable bed and a nice warm shower. Also a good choice of food at breakfast. I would definatly recommend to... More 

Was this review helpful? Yes
whately, General Manager at Mercure Banbury Whately Hall Hotel, responded to this review

Dear Guests, Thank you very much for your 5 out of 5 score following your stay with us here at Mercure Whately Hall Hotel, Banbury. I am delighted to read your very kind words regarding the team we have and how much you enjoyed your accommodation and breakfast. I will certainly share your comments with the team here. Once again... More 

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