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All 12 Banbury hotels

Mercure Banbury Whately Hall Hotel

3.0 of 5 Hotel   |   17-19 Horse Fair, Banbury Cross, Banbury OX16 0AN, England (Formerly Mercure Whately Hall Hotel)
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Ranked #9 of 12 Hotels in Banbury
A recent review
4 of 5 stars reviewed 1 week ago
Johnlinda2014 Selby, United Kingdom
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505 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (105)
Date | Rating
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English first
Selby, United Kingdom
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here for 2 nights 8th & 9th september, used it for a base for our 25 strong group of fishermen at a local venue. The group deal was quite good and less than the normal tariff including breakfast and an agreed evening meal. All in all it was well worth the money, the rooms are very good the staff... More

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whately, General Manager at Mercure Banbury Whately Hall Hotel, responded to this review

Dear Guest, Thank you very much for your lovely comments comments following your stay with us. I am very happy to read that you keep returning to us for you fishing trip and hope it was enjoyable. I will be sure to pass on your kind words about the team to them all and we look forward to welcoming you... More

halifax
Contributor
16 reviews 16 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

i have visited this hotel before, but it as had a lick of paint, but still keeping its old worldly charm the break fast is excellent. whether you want cereal, fruit, yogurt, cooked english or croissants it is not a cheap hotel, but certainly worth the money.

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whately, General Manager at Mercure Banbury Whately Hall Hotel, responded to this review

Dear Guest Thank you very much indeed for your 5 star review of our hotel. I am really pleased to read that you enjoyed your stay with us and in particular apparantly the breakfast. Once again maay thanks and I hope that we will be able to welcome you again in the future. Kind Regards Michael Williams General Manager More

London
Contributor
17 reviews 17 reviews
9 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

We were able to check in early, which helped a lot because we had to get ready for a wedding. The twin room with the garden/church view was very spacious and the bathroom was very clean. We checked out on a Sunday and we were allowed to check out late for free which was very considerate of the staff. We... More

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whately, General Manager at Mercure Banbury Whately Hall Hotel, responded to this review

Dear Guest, Thank you very much indeed for your recommendation following you recent stay here. I am very pleased that we were able to accommodate you early arrival and late departure and that you enjoyed your accommodation. I do hope that we will have the pleasure of being able to welcome you back to Mercure Whately Hall in the future.... More

Molde
Senior Contributor
47 reviews 47 reviews
28 hotel reviews
66 helpful votes 66 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I stay here every year. The hotel benefits from a great location within Banbury town centre & that is one of the reasons we opt for this accommodation. The other is the staff - from the night porter to the kitchen staff to admin. I can't praise them enough. The food seems to have improved somewhat (not that it was... More

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whately, General Manager at Mercure Banbury Whately Hall Hotel, responded to this review

Dear Guest, Thank you very much for your lovely comments following another stay with us here at Mercure Whately Hall Hotel, Banbury. I am really happy to read your thoughts on the whole team here I will be certain to pass them on. I undertand what you say about the condition of the interior and I am pleased to say... More

Senior Contributor
34 reviews 34 reviews
26 hotel reviews
18 helpful votes 18 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Stayed here on a Saturday night, having been a bit concerned about other reviews on the site about noise from wedding receptions my husband emailed the hotel to request a quiet room, we received a reply stating we would be given a quiet room, however this was not the case, although I understand that people have weddings the hotel should... More

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whately, General Manager at Mercure Banbury Whately Hall Hotel, responded to this review

Dear Guest, Thank you very much for taking the time to let us know of your recent stay with us. Of course I am disappointed that you did not have the quiet stay that you had been promised and I will address this with my Front Office Manager and his team. I am pleased to read that you would stay... More

Calgary
Contributor
19 reviews 19 reviews
7 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

the clarence suite was spacious and well appointed. as usual the only complaint is no a/c for us wimpy Canadians. the breakfast was always plentiful and cooked as I liked it. the lift made it easy to get from the carpark to our room. easy access to our other destinations.

Was this review helpful? Yes
whately, General Manager at Mercure Banbury Whately Hall Hotel, responded to this review

Dear Guest I appreciate you taking time to post your comments regarding you recent stay here and I am happy to read on the whole you enjoyed your accommodation, apart obviously from the lack of air conditioning which I completely understand. Again I am happy to read how much you enjoyed your breakfast. I do hope that we wil be... More

Chippenham, United Kingdom
Reviewer
4 reviews 4 reviews
4 of 5 stars Reviewed 2 weeks ago

My family and I recently stayed at this hotel, rooms 79 and 87 and I booked online the day before for just under £200 even though, my room was a suite in the new wing and reasonably luxurious with lovely views of the garden. I recommend the Franklyn room ( suite ). The staff especially the male staff were extremely... More

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whately, General Manager at Mercure Banbury Whately Hall Hotel, responded to this review

Dear Guests, Thank you for taking time to post your comments following your recent stay with us. I am really happy to read how much you enjoyed your accommodation and your kind words regarding some of the team here. Naturally I am concerened to read your thoughts on some of our female staff and would welcome the opportunity to discuss... More

Birmingham, United Kingdom
Top Contributor
83 reviews 83 reviews
38 hotel reviews
61 helpful votes 61 helpful votes
4 of 5 stars Reviewed 3 weeks ago

In Accor's often generic portfolio it is rare to find a hotel of character. Yes, it's a bit creaky around the edges, but I'd rather have genuine creaks than boutique style shabby chic creaks.... In the centre of Banbury (which is a town that isn't as quaint as it first looks - a splattering of charity shops and workaday precincts... More

Was this review helpful? Yes
whately, General Manager at Mercure Banbury Whately Hall Hotel, responded to this review

Dear Guest, Thank you very much for your comments regarding our hotel, I am pleased that you found us charachterful and happy to read how friendly that staff were and that you received such good service. I do hope that we will be able to welcome you back to Mercure Whately Hall should you be in the area again. Once... More

Cambridgeshire, United Kingdom
1 review
2 of 5 stars Reviewed 3 weeks ago

I was booked into Wheatley hall hotel Banbury for 5 days and I must say the experience was not what I expected! Waiting at the reception desk (5 minutes) as no one was on duty, ordered my newspaper one-morning wrong paper, the next day No paper, Ordering my evening meal steak medium to well done, come out rare, going to... More

Was this review helpful? Yes
whately, General Manager at Mercure Banbury Whately Hall Hotel, responded to this review

Dear Guest, Thank you for detailing your recent stay with us and it is very clear that we fell short of a number of basic levels of service in some key areas and I am sincerely sorry for this. I would like to assure you that this certainly is inidicative of the normal levels of service that we pride ourselves... More

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Additional Information about Mercure Banbury Whately Hall Hotel

Address: 17-19 Horse Fair, Banbury Cross, Banbury OX16 0AN, England (Formerly Mercure Whately Hall Hotel)
Phone Number:
Location: United Kingdom > England > Oxfordshire > Banbury
Price Range (Based on Average Rates): $
Hotel Class:3 star — Mercure Banbury Whately Hall Hotel 3*
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Also Known As:
Accor Whately Hall Hotel

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