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All 12 Banbury hotels

Mercure Banbury Whately Hall Hotel

3.0 of 5 Hotel   |   17-19 Horse Fair, Banbury Cross, Banbury OX16 0AN, England (Formerly Mercure Whately Hall Hotel)
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Ranked #9 of 12 Hotels in Banbury
A recent review
3 of 5 stars reviewed 2 days ago
Melanie T Southampton, United Kingdom
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509 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Southampton, United Kingdom
Contributor
17 reviews 17 reviews
4 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Stayed here for one night during the week with my boyfriend. We had a huge room (142) in the add on part of the hotel. The hotel needs some updating. The room had peeling wall paper and the bathroom had no running cold water in the sink. Overall the room was very clean and the bathroom was spacious with a... More

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Burbage
Contributor
16 reviews 16 reviews
86 helpful votes 86 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We had an enormous suite which was very well equipt and very spacious. It was in the old part of the building. There is a lovely garden at the back but spoilt with the "add on bedrooms" overlooking the garden were not attractive to look at, to say the least. The car park was free but the entrance through an... More

Was this review helpful? Yes 1
whately, General Manager at Mercure Banbury Whately Hall Hotel, responded to this review

Dear Guests, Thank you very much for your comments following on from your recent stay with us here at Mercure Banbury. I am very happy to read how much you liked your suite. I understand your comments regarding the newer wing of the hotel in that it does not blend in to the historic part of the hotel. It is... More

South East England, United Kingdom
Senior Reviewer
9 reviews 9 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 1 week ago NEW

Stayed for one night. The check in was very efficient, but the hotel looked tired and the room was in need of a refurb. Bar was pleasant enough but needed some atmosphere and the bar staff neede to be more attentive.

Was this review helpful? Yes 2
whately, General Manager at Mercure Banbury Whately Hall Hotel, responded to this review

Dear Guest Thank you for your review following your recent stay with us, I am pleased to read your positive comments regarding check in, and of course understand your comments about the tiredness of the decoration, I am pleased to say that we will continue with our decoration programme from next month so should you choose to come and stay... More

2 reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 1 week ago

We have just returned from an overnight stay at this hotel.. Check in was efficient however bar service was poor. We booked this hotel because they said they served bar meals all day. We needed to eat early as we were attending a concert and tried to order a bar meal around 6pm. No chance!! We were told they don't... More

Was this review helpful? Yes 1
whately, General Manager at Mercure Banbury Whately Hall Hotel, responded to this review

Dear Guest Thank you very much for detailing your stay with us below. I am happy to read that your check in was efficient however I too am disappointed to read you comments about the bar service. We do serve food all day and between 2-7pm there are a selection of sandwiches available from the menu and hot food is... More

york
Top Contributor
98 reviews 98 reviews
42 hotel reviews
43 helpful votes 43 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed for 2 nights while taking part in the National Towncrier Championships. We were greeted in a friendly and efficient manner. Our room was spacious and comfortable,with a lovely view of the beautiful gardens. Breakfast was excellent,offering a wide choice. All aspects of this establishment were FIRST RATE. Thank you.

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whately, General Manager at Mercure Banbury Whately Hall Hotel, responded to this review

Dear Guests, Thank you very much for yor 5 out of 5 review. I am very pleased to read all of the positive comments regarding your stay with us. I do hope that we will have the pleasure of welcoming you back for next years event. Kind Regards Michael Williams General Manager More

Selby, United Kingdom
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed here for 2 nights 8th & 9th september, used it for a base for our 25 strong group of fishermen at a local venue. The group deal was quite good and less than the normal tariff including breakfast and an agreed evening meal. All in all it was well worth the money, the rooms are very good the staff... More

Was this review helpful? Yes
whately, General Manager at Mercure Banbury Whately Hall Hotel, responded to this review

Dear Guest, Thank you very much for your lovely comments comments following your stay with us. I am very happy to read that you keep returning to us for you fishing trip and hope it was enjoyable. I will be sure to pass on your kind words about the team to them all and we look forward to welcoming you... More

halifax
Contributor
16 reviews 16 reviews
8 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago

i have visited this hotel before, but it as had a lick of paint, but still keeping its old worldly charm the break fast is excellent. whether you want cereal, fruit, yogurt, cooked english or croissants it is not a cheap hotel, but certainly worth the money.

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whately, General Manager at Mercure Banbury Whately Hall Hotel, responded to this review

Dear Guest Thank you very much indeed for your 5 star review of our hotel. I am really pleased to read that you enjoyed your stay with us and in particular apparantly the breakfast. Once again maay thanks and I hope that we will be able to welcome you again in the future. Kind Regards Michael Williams General Manager More

London
Contributor
17 reviews 17 reviews
9 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

We were able to check in early, which helped a lot because we had to get ready for a wedding. The twin room with the garden/church view was very spacious and the bathroom was very clean. We checked out on a Sunday and we were allowed to check out late for free which was very considerate of the staff. We... More

Was this review helpful? Yes
whately, General Manager at Mercure Banbury Whately Hall Hotel, responded to this review

Dear Guest, Thank you very much indeed for your recommendation following you recent stay here. I am very pleased that we were able to accommodate you early arrival and late departure and that you enjoyed your accommodation. I do hope that we will have the pleasure of being able to welcome you back to Mercure Whately Hall in the future.... More

Molde
Top Contributor
51 reviews 51 reviews
29 hotel reviews
68 helpful votes 68 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I stay here every year. The hotel benefits from a great location within Banbury town centre & that is one of the reasons we opt for this accommodation. The other is the staff - from the night porter to the kitchen staff to admin. I can't praise them enough. The food seems to have improved somewhat (not that it was... More

Was this review helpful? Yes 1
whately, General Manager at Mercure Banbury Whately Hall Hotel, responded to this review

Dear Guest, Thank you very much for your lovely comments following another stay with us here at Mercure Whately Hall Hotel, Banbury. I am really happy to read your thoughts on the whole team here I will be certain to pass them on. I undertand what you say about the condition of the interior and I am pleased to say... More

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Additional Information about Mercure Banbury Whately Hall Hotel

Address: 17-19 Horse Fair, Banbury Cross, Banbury OX16 0AN, England (Formerly Mercure Whately Hall Hotel)
Phone Number:
Location: United Kingdom > England > Oxfordshire > Banbury
Price Range (Based on Average Rates): $
Hotel Class:3 star — Mercure Banbury Whately Hall Hotel 3*
Number of rooms: 69
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Also Known As:
Accor Whately Hall Hotel

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