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Mercure Banbury Whately Hall Hotel

17-19 Horse Fair, Banbury Cross, Banbury OX16 0AN, England (Formerly Mercure Whately Hall Hotel)
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1 room 1 adult
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Mercure Banbury Whately Hall Hotel
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671 Reviews from our TripAdvisor Community

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england
Level Contributor
30 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

We stayed in the old part of this hotel, floorboards were very creaky, we had a room at the front of the hotel and it was very spacious, the biggest bed I have ever seen. Room was very warm with tea & coffee making facilities, there was an iron & ironing board in the cupboard as well as an electric... More 

Helpful?
Thank KevLynnEngland
whately, General Manager at Mercure Banbury Whately Hall Hotel, responded to this review

Dear Guest, I am delighted to read how much you enjoyed your recent stay with us at Mercure Banbury Whately Hall Hotel. I will be sure to pass on your kind words about the team to them all. Thank you for your lovely comments about your accommodation and our location, we are definitely a central location it is true the... More 

Preston, United Kingdom
Level Contributor
29 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 6 days ago NEW via mobile

Stayed over for 1 night car park is situated behind the hotel don't park on the front you have to go through a tight drive through but very secure. After later so missed dinner only sandwiches was available but reception was more then happy to check me in ASAP and order my food so I could settle down for the... More 

Helpful?
Thank Susan d
whately, General Manager at Mercure Banbury Whately Hall Hotel, responded to this review

Dear Guest, Thank you very much for your positive comments regarding your stay here with us at Mercure Banbury Whately Hall. I am pleased to read your kind words about our helpful staff and how good you thought your bedroom was. I will be certain to pass on your kind words to the team. I am glad that you also... More 

Ware, United Kingdom
Level Contributor
126 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

As with all Mercure hotels we've stayed in, Whately Hall is in a great location. Right in the centre of Banbury making it easy to walk to local bars and restaurants. Unfortunately the same problems arise in that everything is tired and in need of updating. We appreciate that not much can be done with the fabric of the building... More 

Helpful?
Thank plfara
whately, General Manager at Mercure Banbury Whately Hall Hotel, responded to this review

Dear Guest Thank you for taking the time to review a recent stay here. I am pleased to read that you found us t be in a great location. Naturally I am sorry to read your comments about the condition of the hotel but understand which areas you are referring to. We have recently completed a lot of decoration and... More 

Reading, United Kingdom
Level Contributor
43 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 6 days ago NEW via mobile

Stayed overnight with family for a wedding nearby. Staff were helpful and gave us rooms next to each other. Travel cot for our 5 month old was big and put up for us. Front of the hotel is a very old limestone pub, the back is a dated annex. However the hotel is clean and in good nick. Rooms are... More 

Helpful?
Thank THFA1984
whately, General Manager at Mercure Banbury Whately Hall Hotel, responded to this review

Dear Guest, I am delighted to read your kind comments following a stay here with us at Mercure Banbury. It is very nice to read how helpful your found our staff and that we were able to accommodate your early arrival. Once again many thanks and I do hope that we will have the pleasure of being able to welcome... More 

Banbury, United Kingdom
1 review
4 of 5 stars Reviewed 3 weeks ago

We had an absolutely fantastic day! We held the ceremony, wedding breakfast and evening do all at the Hotel. The whole day ran like clock work, thanks to the close attention to detail and hard work by Lisa and her team. Not one detail was over looked and nothing was too much trouble. The Wedding breakfast was as good as... More 

Helpful?
Thank Meryl T
whately, Events Sales Manager at Mercure Banbury Whately Hall Hotel, responded to this review

Dear Meryl Thank you for taking the time to share your experience of your wedding on Tripadvisor. I am thrilled that you enjoyed your special day and that I could help in making it so. It was an absolute pleasure to look after you on the day. You and Kurt make a wonderful couple and I hope you have a... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Olivia on reception was absolutely brilliant when I made a mistake with the booking. we upgraded to the bridal suite in the old part of the hotel and it was lovely. The housekeeping staff were really helpful , will definitely stay again

Helpful?
1 Thank Charlotte W
whately, General Manager at Mercure Banbury Whately Hall Hotel, responded to this review

Dear Charlotte W, Thank you very much for your excellent review following you stay with us here at Mercure Banbury. I am delighted to read your comments, especially about Olivia and am really pleased you enjoyed your stay with us and I do hope that you will choose to stay with us again in the future. Kind Regards Michael Williams... More 

Weston
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 4 weeks ago via mobile

Never again...... the food was terrible the bar staff were a right mess and didn't pour the drinks they were asked and argued when corrected and we had stuff go missing out of our room (jewellery) but apparently no one had seen it. I would advise people stay away from this hotel it is definitely the worst hotel I have... More 

Helpful?
1 Thank Bryn E
whately, General Manager at Mercure Banbury Whately Hall Hotel, responded to this review

Dear Guest Thank you for posting your comments following your recent stay here with us, I am very sorry to read your comments and have replied directly to yourself regarding the areas you have raised above. Kind Regards Michael Williams General Manager More 

Travelers are raving about these Banbury hotels

Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

Had a great time here for New Year attending a murder mystery gala dinner. Was great to be able to really dress up, the food was great and staff couldn't have been more helpful. Breakfasts were great both mornings and a good time (up to 10:30 bank holidays and weekends) which helped after seeing in the New Year. Bar is... More 

Helpful?
1 Thank Vanessa W
WhatleyHall, Rooms Division Manager at Mercure Banbury Whately Hall Hotel, responded to this review

Dear Guest, First of all thank you for choosing our hotel for celebrating New Years Eve. I am really happy to read that you enjoyed your stay with us and please be ensured that I will share your comments with the team. Thank you for sharing your experience, and we hope your next visit will be as pleasant as the... More 

Oxford, United Kingdom
Level Contributor
45 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
2 of 5 stars Reviewed 4 weeks ago

When we booked they only had 'Executive Doubles' available, so we thought it would be something special, very like the lovely rooms on the hotel website and Expedia. It wasn't. It bore no resemblance what-so-ever to the photos on the website. Inevitably it was in the 'new wing' - a 1960's like monstrosity attached to the back of the hotel... More 

Helpful?
Thank Olicanan
WhatleyHall, Rooms Division Manager at Mercure Banbury Whately Hall Hotel, responded to this review

Dear Guest, Thank you for your detailed feedback and I am sorry to read your comments regarding your stay with us and would like to express my sincerest apologies. Please rest assured that we have taken a good note of your comments as they offer us a valuable opportunity to monitor and continually improve our facilities and services. I truly... More 

England
Level Contributor
20 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed December 27, 2015

The hotel was comfortable and the room clean and tidy. However, it could benefit from some investment in new carpets and decoration throughout. The position in Banbury is excellent, right in the centre with just a walk to the shops, restaurants, bars and coffee bars. There were lots of Christmas parties taking place in the evenings when we stayed just... More 

Helpful?
Thank collegepond
whately, General Manager at Mercure Banbury Whately Hall Hotel, responded to this review

Dear Guest, Thank you very much for your overall positive comments about your stay here. We have just completed a lot of redecoration and replaced a number of carpets and hope to be able to cotinue to do so in forthcoming months. I am glad that the parties did not disturb you too much and that the team on reception... More 

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