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Premier Inn Basildon Rayleigh

Certificate of Excellence
Arterial Road (A127) | Rayleigh Weir, Basildon SS6 7XJ, England
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Premier Inn Basildon Rayleigh
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Ranked #1 of 7 Hotels in Basildon
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
badgersretreat Benfleet, United Kingdom
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207 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Benfleet, United Kingdom
1 review
5 of 5 stars Reviewed yesterday NEW

staff were very good the room was very clean, car parking free and plenty of space. On a down side dont bother with the Harvester Pub next door extremely slow service better to go into Rayleigh for food.

Review collected in partnership with premierinn.com

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Derbyshire England
Top Contributor
56 reviews 56 reviews
9 hotel reviews
34 helpful votes 34 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

The Harvester chain is not a part of the Whitbread Group and it is a shame that this premier inn is attached to such a poor outlet, nothing wrong with the staff or service other than it was a bit slow, the food quality was very poor.

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dorset, uk
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Really lovely/friendly hotel & great location for visiting family across essex. Would recommend for families. The breakfast is free for children when adult has purchased so value for money is perfect.

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Southend-on-Sea, United Kingdom
Senior Contributor
30 reviews 30 reviews
14 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We visited this Premier Inn with friends as we were going out for the night in Rayleigh. The hotel is in an easy to drive to location just off the A127 slip road at Rayleigh Weir heading towards Southend and not too far from Rayleigh town centre or restaurants. Even we were shocked at how nice this Premier Inn was,... More 

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Durahm
1 review
5 of 5 stars Reviewed 3 weeks ago

First time in a premier inn, greeted by lovely staff, warm welcome. Amazingly comfortable bed, beautifully fresh clean bed linen. Beautiful en suite facilities, very new, hot powerful shower. Everything clean. Staff can't do enough to help

Review collected in partnership with premierinn.com

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Totnes, United Kingdom
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago

It was our first stay in a premier inn. We were very impressed. It was clean, modern and comfortable. The staff were very efficient and friendly. We booked two days before our stay so paid over the odds. For best price book a month in advance. Ask for a room on the car park side. Much quieter.

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2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My husband and I stayed here for one night from the moment we got there we were welcomed with a huge smile from the lovely receptionist, I'm a wheelchair user, and straight away we were offered an upgrade with a wet room. Bed was so comfortable, room was spotless, how they have used the bathroom door is very clever, the... More 

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1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 3 weeks ago

Arrived at the hotel to be approached by a rude gentleman at reception the guy named lee worst customer service advisor I have dealt with in a long time such a reputable company should not employ such a person within there organisation he was very disrespectful and had little to no manners

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WhitbreadHotels, Online Customer Feedback at Premier Inn Basildon Rayleigh, responded to this review

Thank you for reviewing your recent stay at our hotel. At Premier Inn we always strive to provide customers with a comfortable stay, and I apologise that on this occasion your stay was less than relaxing. Your experience was far below our usual high standards, but please be assured your comments have been noted and will be followed up with... More 

Leicester, United Kingdom
Reviewer
5 reviews 5 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 5, 2015

This hotel is Immaculate, all staff are very helpful and will always greet you with a smile, The rooms are exceptionally clean and modern, Breakfast is also as good as anywhere I have been in this area. Thanks to Frances for helping out and making me feel welcome. No1 Premier Inn around these parts

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Rickmansworth, United Kingdom
Contributor
15 reviews 15 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed February 10, 2015

Stayed for one night as had an early funeral to attend the next day. Faultless! Nice welcome from friendly reception staff. Room neat and clean with all you need and bed comfortable. Breakfast freshly cooked and a good choice, plus continental breakfast including different breads , croissants and crumpets, variety of juices, cereals, teas, yogurts etc. The Harvester restaurant next... More 

Review collected in partnership with premierinn.com

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