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All 7 Basildon hotels

Holiday Inn Basildon

3.0 of 5 Hotel   |   Waterfront Walk | Cranes Farm Road, Basildon SS14 3DG, England
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58%
Ranked #5 of 7 hotels in Basildon
A recent review
3 of 5 stars reviewed yesterday
Kim B Chambersburg, Pennsylvania
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229 people have reviewed this hotel

Traveler rating
    44
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Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (60)
Date | Rating
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English first
Chambersburg, Pennsylvania
Senior Contributor
32 reviews 32 reviews
6 hotel reviews
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed yesterday NEW

Nothing special about this hotel but apparently from what I'm hearing from co-workers who live in the area there aren't many options and not any great ones as far as hotels. It's clean but a bit outdated and could use some renovations. Decent/sufficient free breakfast and friendly hotel staff. I've stayed in worse.

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Province of Almeria, Spain
Reviewer
5 reviews 5 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW

Visiting friends locally and stayed for only one night mid December with 6 yr old and partner. Room was adequate with sofa bed for the youngster. Room and bathroom clean, but the best part was the large room for breakfast. It was buzzing with families and the selection was outstanding, plenty of everything you could ever want for breakfast, hot... More

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Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Beautifully clean and very well maintained to a high standard. The only downside was the price of the food at the hotel. Extortionate...£10 for a hot dog??? I don't think so! We stayed there for a few nights and one night being a Sunday. We'd had nothing to eat since lunch and at 10pm and absolutely refusing to pay £10... More

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Zurich, Switzerland
Top Contributor
85 reviews 85 reviews
69 hotel reviews
302 helpful votes 302 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Check in very easy, and room requests from reservation taken into consideration. Room basic but functional, a little tired.. no safe or mini bar, but kettle and iron. The good news is IHG members now get free wifi, which worked well. Bed comfortable with choice of pillows. Plenty of power sockets and good lighting. Ordered room service a couple of... More

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IHGCare, Guest Relations Manager at Holiday Inn Basildon, responded to this review

Dear Zuribob, Thank you for writing a review about our property. We strive to give great and impressive service to all of our guests, and it makes us happy to read that our location. We are very glad that the complimentary WiFi, guest services, and food selections made your stay satisfying. As a valued IHG Rewards Club member, we appreciate... More

Laindon, United Kingdom
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

lovely staff good food and cheap rinks what more can you want, beds are comfy too maybe a little overpriced for rooms though but not everywheres perfect. bar staff and receptionst are nice and a good atmophere on a friday night

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Birmingham, United Kingdom
Senior Contributor
35 reviews 35 reviews
15 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Stayed one night here for a funeral. The location is good and many rooms have a garden view, there is also a very large entertainment complex next door with a wide selection of restaurants and activities indoor and out. The lady on arrival was extremely helpful but thereafter I wasn't so impressed. The carpet in the room was stained and... More

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IHGCare, Guest Relations Manager at Holiday Inn Basildon, responded to this review

Dear Katykang, Thank you for taking the time to provide feedback on your stay. It is unfortunate the room conditions prevented you from fully enjoying your time at the hotel. We are confident the necessary adjustments will be made, in order to achieve complete guest satisfaction. Thank you again for your comments, we look forward to serving you in the... More

Modena, Italy
Contributor
13 reviews 13 reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Good hotel. Good workers. Very nice and various breakfast. The bathroom, the last day of my holiday, was not cleaned. Toothpaste missing. Pay excessively 116£ per day for nothing special. The real price, for the favilities offered, had to be 80£ per day.

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KevinCoombes, General Manager at Holiday Inn Basildon, responded to this review

Dear Guest Thank you for your recent review of the Holiday Inn Basildon. Please accept my apologies for the service you were delivered on your last day - I am pleased though to read that on the whole you enjoyed your stay. Our team will be delighted to learn that you found them to be good and that you enjoyed... More

North East
Senior Contributor
29 reviews 29 reviews
24 hotel reviews
19 helpful votes 19 helpful votes
3 of 5 stars Reviewed June 17, 2014

I stayed at the holiday inn Basildon in June on business. The hotel was comfortable and functional. The staff at check in were not particularly welcoming but they were not unpleasant. The room had everything you would expect and there were no surprises. Breakfast could have been hotter but again just what you would expect. The ladies in the restaurant... More

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KevinCoombes, General Manager at Holiday Inn Basildon, responded to this review

Dear Guest Thank you for your recent review - I can assure you that it was not at all boring. In fact all of our guest reviews are very important to us so that we can continue to make sustainable improvements for the future. I do hope to see you back at the Holiday Inn Basildon soon. Kind regards Kevin... More

West Yorks, England
Top Contributor
71 reviews 71 reviews
25 hotel reviews
30 helpful votes 30 helpful votes
3 of 5 stars Reviewed June 15, 2014

The rooms are clean and comfortable. Service at reception can be very slow. Good choice of drinks at the bar. Not had food here as so many cheaper alternatives in the locality. It is ok though. Expectation management!

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KevinCoombes, General Manager at Holiday Inn Basildon, responded to this review

Dear Guest Thank you for your review of the Holiday Inn Basildon. I have made a note of the negative feedback you have left including the slow service at reception and would invite you to discuss further your comments concerning my management team. On a positive note - it is great that you found the rooms to be clean and... More

Billericay, United Kingdom
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed June 13, 2014

I have stayed at HI Basildon 3 times recently, after being a regular visitor a few years back. The rooms are very basic and look out dated, with the beds spongey and uncomfortable. The full english breakfast is clearly cheap brand and you would expect better for your money. Two of my stays have been on fridays and upon returning... More

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IHGCare, Guest Relations Manager at Holiday Inn Basildon, responded to this review

Dear Jonas E, Thank you for taking the time to provide feedback on your stay. It is unfortunate the behavior of other guests prevented you from fully enjoying your time at the hotel. We are confident the necessary adjustments will be made, in order to achieve complete guest satisfaction. Thank you again for your comments, we look forward to serving... More

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Additional Information about Holiday Inn Basildon

Address: Waterfront Walk | Cranes Farm Road, Basildon SS14 3DG, England
Phone Number:
Location: United Kingdom > England > Essex > Basildon
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Basildon 3*
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Also Known As:
Holiday Inn Basildon Hotel Basildon
Basildon Holiday Inn
Holiday Inn Basildon Essex

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Class
Official Description (provided by the hotel)
The Holiday Inn Basildon is located on the Festival Leisure Park set in its own grounds overlooking a picturesque garden and fishing lake. The Holiday Inn Basildon is 0.5 Miles from CNH tractor plant and 3 miles from Ford Motor Company research centre. We are only 40 minutes from Stansted Airport and 8 miles from the M25 Jct.29 With easy access to Lakeside and Bluewater shopping centres. The Holiday Inn Basildon bedrooms have High Speed Internet Access and are Air-Conditioned. Family, and accessible rooms are available. Meeting rooms and public areas have WIFI. We offer an extensive menu served daily in our lounge and 24 hour room service. The Holiday Inn Basildon is a popular venue for Meetings in the Academy Conference centre. The Holiday Inn Basildon also caters for Banqueting events including Dinner Dances and Weddings in our suites which can cater for up to 220 guests and has ample free parking, including accessible parking. The Festival Leisure Park adjacent to the hotel boasts a wide choice of restaurants, nightclubs and leisure activities, including a 10 screen Cinema and Bowling ally. As one of our guests at the hotel you can take advantage of complimentary one day passes to the Fitness First gym that is a two minute walk from the hotel. The Hotel offers leisure packages:- Shopping, family and Honeymoon. Kids Stay and Eat Free* making Holiday Inn Basildon an ideal location for a family short break. ... more   less 
Number of rooms
148

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