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3.0 of 5 Hotel   |   The Square, Buxton SK17 6BD, England
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Old Hall
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Ranked #2 of 8 Hotels in Buxton
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 3 days ago
steven w retford
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717 reviews from our community

Traveler rating
    352
    258
    69
    23
    15
See reviews for
72
419
13
52
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (193)
Date | Rating
  • English first
  • German first
  • Italian first
  • Any
English first
  • All months
    (717)
  • Mar-May only
    (189)
  • Jun-Aug only
    (132)
  • Sep-Nov only
    (200)
  • Dec-Feb only
    (196)
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retford
Senior Contributor
44 reviews 44 reviews
15 hotel reviews
58 helpful votes 58 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

stayed in this hotel as a birthday treat from friends and it was excellent. We stayed in an executive room which was large,warm and well furnished in keeping with the hotel. The bathroom was also large and warm with plenty of towels and hot water although the shower curtain did smell stake. We were there on the "winter warmer" which... More 

Was this review helpful? Yes
SallyPotter287, General Manager at Old Hall, responded to this review

Thank you for taking the time to leave a review on TripAdvisor. I am very happy to see you enjoyed your visit and came to stay with our fantastic Winter Warmer offer: it has once again been so popular. We look forward to welcoming you again in the near future. Kind Regards, Sally Potter General Manager More 

Birmingham
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago

Being only 3 mins walk from the station and right next to the Opera House and shops , this hotel is very conveniently located. My room was a bit cramped which is often the case in old buildings where they have made sure to include every amenity , including good hospitality tray and complimentary water. The staff were very pleasant... More 

Was this review helpful? Yes 1
SallyPotter287, General Manager at Old Hall, responded to this review

Thank you for your review. Our hotel is in a perfect location situated in the centre of Buxton: the heart of the Peak District. I am very happy to see you found the staff friendly and helpful: customer service is extremely important to us. We do have different classifications of rooms and these do vary in size. Our executive and... More 

Lichfield, United Kingdom
Senior Reviewer
6 reviews 6 reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My wife and I have just had a really lovely overnight stay in the historic Old Hall Hotel in Buxton. A wonderful building which dates from the 16th century - a rabbit warren of corridors and intriguing rooms! The staff are really friendly and welcoming and the food is very good if rather on the expensive side. Park outside the... More 

Was this review helpful? Yes
SallyPotter287, General Manager at Old Hall, responded to this review

Thank you for your review. I am delighted to see you enjoyed your visit to our hotel. Our hotel is full of character and charm as it is one of the oldest hotels in England. I would recommend for you to sign up to our newsletter via our website. You will then receive the latest offers and events surrounding the... More 

Whitburn, United Kingdom
Contributor
11 reviews 11 reviews
4 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed one night on business as part of a group. Centrally located within Buxton, but with limited metered on street parking ( ticket available from reception upon checking in). Charming old hotel with lots of character and quirks for a building of it age. Room was clean and comfortable. Staff welcoming and helpful especially in the restaurant where the food... More 

Was this review helpful? Yes
SallyPotter287, General Manager at Old Hall, responded to this review

Thank you for your review. I am happy to see you enjoyed your visit with your business. We don't have our own private car park but we do have parking at the front, side and opposite the hotel tickets can be obtained from reception and last for 24 hours overriding the restrictions outside. We hope to welcome you again soon.... More 

Nottingham, UK
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

My wife and I stayed for one night as a little break from home. The hotel is easy to find, and once parked you don't need the car at again until you leave. I had asked for "a romantic room" and the room we were given (28) was beautiful: spacious, old-fashioned in a good way and with a nice bathroom.... More 

Was this review helpful? Yes
SallyPotter287, General Manager at Old Hall, responded to this review

Thank you so much for your review. I am very happy to see you enjoyed your visit to our hotel and found the staff friendly. We always try to provide the best customer service. We hope to welcome you again very soon. Kind Regards, Sally Potter General Manager More 

Saffron Walden, United Kingdom
Senior Contributor
25 reviews 25 reviews
12 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed one night in this rather quaint and charming hotel. I had booked a 'Winter warmer break' in an 'Executive Room' in preference of a 'Standard/Classic Room', as the website states these rooms are '...large, spacious and luxurious with comfortable seats and furnishings....' and that 'Fluffy Bathrobes' are provided. The room we were allocated was room 10 which is... More 

Was this review helpful? Yes
SallyPotter287, General Manager at Old Hall, responded to this review

Thank you for taking the time to leave a review on TripAdvisor. I am sorry to see the stay did not meet the highest expectations in which we aim for. Room 10 is one of our lovely executive rooms which can sleep up to 3 people. As it is classed as an executive room there should have been bathrobes in... More 

Cheshire
Senior Contributor
30 reviews 30 reviews
20 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 3 weeks ago

My wife and I despite living within a 10 mile radius decided to book a room as we were meeting friends at The Old Hall before going to a concert at The Opera House. The cost B&B for two was cheaper than a Premier Inn (excluding breakfast) so we did not know what to expect. We were not disappointed. The... More 

Was this review helpful? Yes 1
SallyPotter287, General Manager at Old Hall, responded to this review

Thank you so much for taking the time to leave a review on TripAdvisor. It is very nice to receive such kind comments about the staff: we always try to provide an exceptionally high level of customer service. I would agree that the hotel is in a perfect location for guests attending the Buxton Opera House and we are in... More 

Ellesmere Port, United Kingdom
Senior Contributor
22 reviews 22 reviews
6 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 4 weeks ago

stayed here for two nights in Oct 2014,lovely old hotel and our room although small was cosy and very quaint and very clean, the staircase up to it had rather an unpleasant odour but on leaving that everything was good. The staff were very friendly and helpful making you feel right at home,the bar area was good as was the... More 

Was this review helpful? Yes
SallyPotter287, General Manager at Old Hall, responded to this review

Thank you for taking the time to leave a review on TripAdvisor. Our hotel is in a perfect location for guests attending the Theatre and we have an excellent Theatre Break package which I would recommend. We hope to welcome you again very soon and thank you once again for your kind review. Kind Regards, Sally Potter General Manager More 

Stoke-on-Trent, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We very much enjoyed our stay and have already booked again for when we next visit Buxton. The breakfasts were excellent and the staff were, pleasant, polite and very helpful. As we had a snow fall overnight, the staff helped us to establish which roads were closed for our journey home and even offered to help us clear the snow... More 

Was this review helpful? Yes
SallyPotter287, General Manager at Old Hall, responded to this review

Thank you for your review. It is so nice to see you enjoyed your visit to our hotel and have already re booked. We had a lot of snow over the Winter and we are always happy to help guests in any way possible! We are looking forward to welcoming you again soon. Kind Regards, Sally Potter General Manager More 

Dunstable, United Kingdom
Reviewer
5 reviews 5 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I chose this hotel based on reviews i had read on tripadvisor as a base for a group of 15 walkers and we couldn't fault the hotel,staff.food or location at all. From the initial phonecall to book the rooms through to departure and settling up the bill, the staff were ever so helpful especially Linda and the ladies on reception... More 

Was this review helpful? Yes
SallyPotter287, General Manager at Old Hall, responded to this review

Thank you for your review. I am extremely happy to see the hotel and staff met your expectations: it is very important for us to provide a high level of service. I would recommend for you to regularly check our Facebook and Website as we have offers running throughout the year. We hope to see you again very soon. Kind... More 

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Additional Information about Old Hall

Address: The Square, Buxton SK17 6BD, England
Phone Number:
Location: United Kingdom > England > Derbyshire > Buxton
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Old Hall 3*
Number of rooms: 38
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Also Known As:
Old Hall Hotel Buxton
Old Hall Buxton

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