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All 8 Buxton hotels

The Palace Hotel

4.0 of 5 Hotel   |   Palace Road, Buxton SK17 6AG, England
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Ranked #4 of 8 hotels in Buxton
A recent review
5 of 5 stars reviewed yesterday
DenysRyalls Castle Cary, United Kingdom
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1,073 people have reviewed this hotel

Traveler rating
    236
    322
    257
    164
    94
See reviews for
131
490
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79
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (259)
Date | Rating
  • English first
  • Italian first
  • Any
English first
Castle Cary, United Kingdom
1 review
5 of 5 stars Reviewed yesterday NEW

Our first holiday with 9yr old grandchild travelling to Scotland so needed a good stop over to break the journey. Decided to stop at Buxton as had a great offer via Amazon vouchers for the Palace Hotel. As it turned out The Palace Hotel was a brilliant choice. The hotel is beautiful, Victorian elegance with modern convenience. The family room... More

Review collected in partnership with this hotel

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Manchester, United Kingdom
Contributor
15 reviews 15 reviews
5 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed yesterday NEW

Stayed at this hotel last night rather than drive back to Cheshire after the show at the Opera House. We chose it because we've stayed there before some years ago and it's only a short walk from the Opera House. Having read some of the reviews on here we requested and were allocated a front facing room on the third... More

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Brighton, United Kingdom
Senior Contributor
32 reviews 32 reviews
11 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

The Palace is an imposing pile in a prime spot close to the Opera House and the Pavilion Gardens. It looks impressive from the outside and also as you enter the lobby. It has a very grand staircase. My room was a reasonable size but the double bed only had one bedside table, and the bedside light had a bulb... More

Was this review helpful? Yes 1
James L, General Manager at The Palace Hotel, responded to this review

Dear Robert G Thank you for taking the time and trouble to post your feedback on Tripadvisor.com following your stay at The Palace Hotel, Buxton. I was pleased to read that you found the hotel to be suitable for you, but disappointed that on this occasion we did not exceed your expectations. I have noted your constructive criticism as your... More

Bedford, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Yes this is a large and older hotel and many re furbs have been done::we found our room very clean and decorated to a high standard::The public rooms are superbly renovated and have been comfortably furnished::: The Dovedale Restuarant served a varied dinner menu and the buffet breakfast was really very good .A very good place from which to discover... More

Review collected in partnership with this hotel

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James L, General Manager at The Palace Hotel, responded to this review

Dear trevordavies1 Thank you for your recent review of The Palace Hotel, Buxton on Tripadvisor.com I was delighted to read that you enjoyed your stay with us, please be assured that I will pass your kind comments onto the team, I know that they will all be delighted to read your feedback. Once again, thank you for your feedback and... More

England
Senior Contributor
21 reviews 21 reviews
17 hotel reviews
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed 4 days ago NEW via mobile

We booked this hotel as part of a spa weekend deal at £99 which included a treatment, use of the hotel pool and steam room and sauna plus a 3 course evening meal. We found it to be very good value for money. The hotel is close to all the amenities buxton has to offer including the train station which... More

Was this review helpful? Yes 1
James L, General Manager at The Palace Hotel, responded to this review

Dear gilllyf15 Thank you for taking the time and trouble to post your feedback on Tripadvisor.com following your stay at The Palace Hotel, Buxton. I was pleased to read that you found the hotel to be suitable for you, but disappointed that on this occasion we did not exceed your expectations. I have noted your constructive criticism as your feedback... More

London, United Kingdom
1 review
4 of 5 stars Reviewed 4 days ago NEW

I had never been to this part of the country and was delighted when after a day of meandering around the most beautiful countryside we turned up at the Palace Hotel . I thoroughly enjoyed my three nights there. Our room was comfortable and clean as was the bathroom. We were lucky enough to have a room with a lovely... More

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James L, General Manager at The Palace Hotel, responded to this review

Dear Ngaire C Thank you for your recent review of The Palace Hotel, Buxton on Tripadvisor.com I was delighted to read that you enjoyed your stay with us and particularly the customer service you received from Sophie, Jenna, Ramona and Alison, please be assured that I will pass your kind comments onto them and the remainder of the team, I... More

London, United Kingdom
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 4 days ago NEW

We spent 1 night here at the start of our holiday to attend a show at Buxton Opera House, the hotel is a perfect location for the centre of Buxton but has seen better days. Our spacious room was spotlessly clean, as was the very spacious bathroom and had all we needed. The bed was a very comfortable King Size.... More

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James L, General Manager at The Palace Hotel, responded to this review

Dear Lizzy P Thank you for taking the time and trouble to post your feedback on Tripadvisor.com following your stay at The Palace Hotel, Buxton. I was pleased to read that you found the hotel to be suitable for you, but disappointed that on this occasion we did not exceed your expectations. I have noted your constructive criticism as your... More

Cleethorpes, United Kingdom
Contributor
16 reviews 16 reviews
16 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

Just returned from a one night stay here and we were not disappointed, we will definately be returning . The hotel is lovely, very grand, yes old and it may need updating in places but it is a lovely hotel full of character and well worth the money . All the staff we encountered were friendly and professional . Did... More

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James L, General Manager at The Palace Hotel, responded to this review

Dear HenrysmumEngland Thank you for your recent review of The Palace Hotel, Buxton on Tripadvisor.com I was delighted to read that you enjoyed your stay with us, please be assured that I will pass your kind comments onto the team, I know that they will all be delighted to read your feedback. Once again, thank you for your feedback and... More

Lytham St Anne's, United Kingdom
Reviewer
5 reviews 5 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 6 days ago NEW

We stayed Saturday 9th August, I can say as we approached we were impressed it occupies a prominent position on a small hill over looking Buxton, on entering the reception and lounge area is inviting. Check in was simple and the young man was friendly, however we had requested an iron on checking in at 3pm by 6 still no... More

Was this review helpful? Yes 2
James L, General Manager at The Palace Hotel, responded to this review

Dear Lollyguinny Thank you for taking the time and trouble to post your feedback on Tripadvisor.com following your stay at The Palace Hotel, Buxton. I was pleased to read that you found the hotel to be suitable for you, but disappointed that on this occasion we did not exceed your expectations. I have noted your constructive criticism as your feedback... More

Maidstone, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago NEW

We found a good deal on Secret Escapes and it gave us The Palace Hotel. We were very impressed with service from all the staff. Reception through to Restaurant staff and also the Housekeeping Staff were all very friendly and helpful. Our room was a very spacious one with views over the front of the Hotel. The Bathroom too was... More

Was this review helpful? Yes
James L, General Manager at The Palace Hotel, responded to this review

Dear Philipa S Thank you for your recent review of The Palace Hotel, Buxton on Tripadvisor.com I was delighted to read that you enjoyed your stay with us, please be assured that I will pass your kind comments onto the team, I know that they will all be delighted to read your feedback. Once again, thank you for your feedback... More

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Additional Information about The Palace Hotel

Address: Palace Road, Buxton SK17 6AG, England
Location: United Kingdom > England > Derbyshire > Buxton
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Palace Hotel 4*
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Also Known As:
Palace Hotel Buxton
Palace Buxton
Buxton Hotel Palace
Hotel Palace Buxton
Barcelo Buxton

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Amenities

Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Class
Official Description (provided by the hotel)
The Victorian Palace Hotel sits in 5 acres of landscaped gardens in the spa town of Buxton. Ideally located for visiting Buxton Opera House and exploring the Peak District National Park, Britain's first National Park and one of the country's most popular walking destinations, this hotel has an imposing facade and opulent interior to provide an unforgettable backdrop for any occasion. With 122 bedrooms, including 12 premium rooms, a Health & Leisure club with swimming pool, gym and beauty rooms, and a restaurant using local ingredients to prepare British and Continental cuisine, it's the perfect spot for a country town retreat. ... more   less 
Number of rooms
122

Questions & Answers

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Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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