We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

The Palace Hotel

Palace Road, Buxton SK17 6AG, England
Hotel amenities
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
The Palace Hotel
Professional photos View all
Browse nearby
The Palace Hotel
Write a Review

1,365 reviews from our community

Traveler rating
    285
    426
    321
    203
    130
See reviews for
169
622
24
104
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (352)
Date | Rating
  • English first
  • Italian first
  • Any
English first
  • All months
    (1365)
  • Mar-May only
    (389)
  • Jun-Aug only
    (378)
  • Sep-Nov only
    (319)
  • Dec-Feb only
    (279)
All months
Stockport, England, United Kingdom
Contributor
12 reviews 12 reviews
5 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed yesterday NEW

We visited on 18th April as we were attending a wedding at The Old Hall Hotel. We decided to stay here mainly for the Spa / Pool - although sadly we got here too late to use the facilities on the Saturday (as we had to rush out to the wedding) and we were too hungover on Sunday to bother!... More 

Was this review helpful? Yes
Manchester
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Stayed here Friday night 24/4/15. Paid £140 for double room. Next morning was asked to pay £4.50 for car parking....Never paid for parking outside a city centre in my life whilst staying at a hotel. Was not mentioned at time of booking so won't be staying here again. Shame because it was a clean comfortable room with friendly staff.

Was this review helpful? Yes
Doncaster, United Kingdom
2 reviews
1 of 5 stars Reviewed 2 days ago NEW

My wife and I booked a room at this Hotel six months prior to arrival only to be told by the hotel reception staff that due to a "computer error" we had been bumped round the corner to another hotel. We subsequently discovered that the hotel had been booked for a celebrity wedding, some error that! Needless to say will... More 

Was this review helpful? Yes 2
Oxfordshire, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW

We spent a long weekend here and found it delightful.We were with a coach party of 35 and found everything ran very smoothly.Staff were very help full food was great , a few more inches on. It's a great place to stay when you are site seeing . The area is calm and lovely. Recommend .

Was this review helpful? Yes 1
TheHotelCollection, General Manager at The Palace Hotel, responded to this review

Many thanks Elaine for taking the time to write such a wonderful review after your stay at The Palace Hotel. We are always happy to know that we have satisfied guests and I do look forward to welcoming you back again soon. Kind regards, James Lake General Manager More 

Basingstoke, United Kingdom
Contributor
19 reviews 19 reviews
15 hotel reviews
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed 5 days ago NEW

We checked into this hotel yesterday and after seeing the rooms and the interior immediately asked for a refund.In fact I was willing to travel for five hours after a four hour drive to avoid staying here. The building is clearly an integral part of the community and is of historical interest.However it has been neglected and has fallen into... More 

Was this review helpful? Yes 4
Manchester
Contributor
20 reviews 20 reviews
10 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

The Palace is a lovely old building and has retained all of it's character. It has excellent views from the front bedroom windows and Conservatory. The staff are very friendly and helpful and had allocated us rooms close to the lift for mobility issues. The bedroom was comfortable and clean with good views over Buxton. The only negative was the... More 

Review collected in partnership with this hotel

Was this review helpful? Yes
TheHotelCollection, General Manager at The Palace Hotel, responded to this review

Dear JeanHWorsley, I am pleased to read that you enjoyed your stay with us at The Palace Hotel and thank you for the review. I do hope to welcome you back for another visit again very soon. Kind regards James Lake General Manager More 

Oxford
Top Contributor
81 reviews 81 reviews
20 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

This hotel is starting to show its age externally. Internally it is very impressive. The food was good and varied the restaurant staff were polite and efficient just a little slow when the restaurant was busy. Our room was comfortable and adequate.

Was this review helpful? Yes 1
TheHotelCollection, General Manager at The Palace Hotel, responded to this review

Dear Peter B, Thank you for the review and I am pleased that you enjoyed your stay with us at The Palace Hotel. It is nice to read that the team were really friendly, and I do hope to welcome you back for another visit again very soon. Kind regards James Lake General Manager More 

Lincoln, England, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed 1 week ago

We very often stay at the Majestic in Harrogate, which we thoroughly enjoy. As we were going over towards Buxton we thought lets stay at the Palace Hotel, same hotel group what can go wrong. We could not have been more wrong, the room was not brilliant, too many beds for the two of us, small bathroom not luxury and... More 

Was this review helpful? Yes
TheHotelCollection, General Manager at The Palace Hotel, responded to this review

Dear Jinny S, I am sorry to hear that your stay did not meet your expectation on this occasion. Should you wish to discuss your review, please do not hesitate to contact me directly so that the matter can be resolved. I look forward to hearing from you. Kind regards, James Lake General Manager More 

1 review
5 of 5 stars Reviewed 1 week ago

Returnig to the Palace is like coming home. The staff are friendly and obliging and not lacking in a sensw of humour. The hotel continues to make improvements no mean task with such a listed building. The food and service are excellent and the cost very reasonable if you pick a special offer.Buxton itself has much to offer

Review collected in partnership with this hotel

Was this review helpful? Yes
TheHotelCollection, General Manager at The Palace Hotel, responded to this review

Dear TipAdvisor Member, Thank you for taking the time to write such a wonderful review on The Palace Hotel. My friendly, humorous staff and I look forward to entertaining you again soon. Kind regards, James Lake General Manager More 

Liverpool, United Kingdom
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

I agree with previous comments about faded grandeur. However enjoyed stay and the central position in town. Bedroom, although in a bit of a time warp, very clean, quiet and bed very comfortable. Staff extremely obliging and friendly, service excellent. Evening meal and breakfast equally good. Intend to stay again at the right price.

Was this review helpful? Yes
TheHotelCollection, General Manager at The Palace Hotel, responded to this review

Dear Dianne S, I am happy that the great location, tranquillity and clean , comfortable rooms at The Palace Hotel met your expectations. Thank you for the review and mentioning our freshly prepared meals at our restaurant. I do look forward to seeing you again soon. Kind regards, James Lake General Manager More 

Questions? Get answers from hotel staff and past guests. Ask a question

292 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (251)
Viewed
Bathroom (32)
Viewed
Room/suite (69)
Viewed
Hotel & grounds (38)
Viewed
View from room (7)
Viewed
Business center/function rooms (2)
Viewed
Dining (11)
Viewed
Pool/beach area (1)
Viewed
Other (91)

Management photos: Courtesy of the property manager

Viewed
All management photos (41)
Viewed
Room/suite (16)
Viewed
Dining (6)
Viewed
Hotel & grounds (11)
Viewed
Pool/beach area (2)
Viewed
Other (6)
Hotels you might also like...
Check In Check Out
Prices are for 1 room, 2 adults
Price Your Stay

Amenities

Questions? Get answers from hotel staff and past guests. Ask a question