I stayed here midweek in a 3 bed family room with my two teenage children for £99. Nice room, and a lot cheaper than the Barcelo Majestic in Harrogate. Very grand old hotel, but in need of slight refurbishment in some areas. There appeared to be only one old lift, which was unavailable once when staff were moving cases to... more

dont know what all these people are on about i got married at this hotel and it was absolutley fabulous the staff were amazing the rooms were clean i had the best day and night of my life would reccomend this hotel to anyone everyone bent over backwards to make our day special more

having read reviews of this hotel, very mixed bunch, we were slightly dubious. However from the moment of checking in, entering the grand hall and being assisted by a very helpful local, we were impressed. The room was small but we couldn't complain at the price we were paying, and the facilities in the gym, pool and the overall ambience... more

My friends and I stayed here for a Murder Mystery weekend, which was also my Hen weekend. Looking at some of the bad comments written about this hotel they seem quite unfair - the hotel was very good for a 3* - the food was faultless, staff very friendly, spacious bedrooms which were clean and tidy and we were very... more

No problem with main hotel, but the management and care of the health club need major up grade. Shower out of order for 3/4 weeks. guest bedroom towels used as floor cloths. Reception staff eating on duty (chips, burghers ....) so area had odour of fast food outlet.Nowhere to sit and wait as staff sitting around using all seats. No... more

I recently got married at the Palace Hotel and we were over the moon with the service we received from this hotel. Our special day was amazing. The food was out of this world and the staff were the most efficient and friendliest ive ever met. Quite a few family members stayed over night in the hotel and were impressed... more

We stayed for 2 nights at this hotel as part of a promotion which was £140 for 2nights B&B for 2people. As we didnt pay that much we werent expecting the Ritz. The rooms are very shabby, having said that the beds were comfortable. There isnt a fridge but you do have kettle, tea and coffee. The shower curtain was... more

If you are planning a special stay,save your money! £140.00 for a dark, tired room overlooking a roof is far too expensive.The hotel is in need of a makeover,and it shows. You also get charged £3.50 to park your car which doesn't add to the experience of staying in a "Grand" hotel one little bit! The breakfast was nice though more

This hotel was obviously magnificent in it's hey day, but is now a little tired and in need of a complete revamp. This actually didn't bother me too much as our room was a good size, with a very comfortable bed, complete with a modern bathroom etc. The main problem I had was the cleanliness in the room and around... more