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Riverside, Hay-on-Wye HR3 5RS, Wales
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The Start
Ranked #3 of 28 Hay-on-Wye B&B and Inns
Certificate of Excellence 2014
GreenLeadersBronze level
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102 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
  • English first
  • Any
English first
1 review
4 of 5 stars Reviewed 4 days ago NEW

Enjoyed the stay very much.Warm atmosphere, wonderful location by river and amazing breakfast!! Make their own jams, veggies etc. Can strongly recommend. Excellent start point for walking holiday. Rodney Eve

Was this review helpful? Yes
Staffordshire, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

We had a great stay at short notice at The Start. Fantastic location and lovely accommodation supplemented by great hosts, Dawn and Steve, full of useful information and help. Room was excellent and the breakfast excellent and set us up for the day. All in all a really great place to stay.

Was this review helpful? Yes
London, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago

The breakfasts were amazing and we had a 3 minute walk into the centre of town where the range of evening meals were more than sufficient. Dawn and Steve gave excellent advice on our walking trips to give us all a wonderful 3 days break. Thank you again. Gary,

Was this review helpful? Yes
London, England
Top Contributor
128 reviews 128 reviews
41 hotel reviews
70 helpful votes 70 helpful votes
5 of 5 stars Reviewed 3 weeks ago

How lovely to be welcomed to a bed and breakfast with the simple words, "this is your room, you can come and go as you please"... and the room was a charming, large and airy one with uninterrupted views down a pretty garden to the River Wye. The Start is a beautiful old house and the relaxation begins as soon... More

Was this review helpful? Yes
dawn&steve, Owner at The Start, responded to this review

Hello and thankyou so much for reviewing our business, it's great that our guests want to help us spread the word and we appreciate the time and effort you took for us. Hope you enjoyed your walk and had a good journey home, see you next time. Steve and Dawn More

Harpenden, England
Top Contributor
97 reviews 97 reviews
79 hotel reviews
65 helpful votes 65 helpful votes
5 of 5 stars Reviewed July 27, 2014

Just a stroll across the Wye bridge from Hay in lovely surroundings, The Start made for a very comfortable stay. They gave us excellent advice on pubs and restaurants in Hay and a fine breakfast. It's the perfect location for Offa's Dyke Path and the Wye Valley Walk.

Was this review helpful? Yes
dawn&steve, Owner at The Start, responded to this review

Hi there, Thankyou for taking time out to write us your lovely review. We are very lucky to have such great walking on our doorstep and it makes such a huge difference when guests want to share their experiences so thank you again and see you next time, Steve and dawn. More

Aylesbury, United Kingdom
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed July 25, 2014

A lovely warm welcoming couple, Dawn and Steve have a little slice of heaven right on the river in Hay on Wye. The rooms are clean and warm and you have the run of the place it is delightful. Breakfast was absolutely smashing and I didn't need lunch after it ....Super ! Also if you stay do try their own... More

Was this review helpful? Yes
dawn&steve, Owner at The Start, responded to this review

Hi there, Thankyou for taking the time to write us such lovely review, -a little slice of heaven - nobody has called it that before, it's just home and we are more than happy to share it ! Really glad you had a nice stay it makes our job easy really, thanks again and see you next time, Steve and... More

Ellesmere, United Kingdom
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed July 22, 2014

Dawn and Steve made us so welcome in their stunning riverside B&B, which was easy to find, with plenty of parking space. In fact, our lovely hosts made everything about our stay very relaxed and easy. Our room was charming, with a spotless modern bathroom. We also appreciated the spacious living room for guests' use. We enjoyed watching the chickens... More

Was this review helpful? Yes 1
dawn&steve, Owner at The Start, responded to this review

Hello there, Thankyou for taking the time to write such a beautiful review, I think it really emphasises what our home is about. It means a huge deal when guests want to share their experiences with others so thanks for all the effort you have put in and see you next time, Steve and dawn More

London, United Kingdom
Reviewer
3 reviews 3 reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed July 15, 2014

We arrived in Hay-on-Wye lunchtime 13/07/2014 and as we crossed the bridge, there it was, ‘The Start’ a beautiful bed and breakfast right on the banks of the River Wye. Immediately we knew we were going to have a comfortable and memorable stay. We were met by Dawn and Steve, the loveliest couple you could wish to meet who were... More

Was this review helpful? Yes 1
dawn&steve, Owner at The Start, responded to this review

WOW!! What an amazing review, if there was a rating for reviews this would definitely be the best. Thankyou so much it must have taken ages, it really is important to us that guests have a nice time and you shared your experience in bucket loads. Hopefully see you soon, Steve and dawn More

Dublin
Senior Contributor
24 reviews 24 reviews
13 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed July 12, 2014

Pros: the hosts, Steve and Dawn, were interesting, genuinely friendly, and kind, it was a pleasure to meet them. The view and location by the river was beautiful. The breakfast was great, we could taste that it was from food they had either picked themselves or sourced locally. Also discovered laverbread here and love how Dawn makes it (NB it's... More

Was this review helpful? Yes 2
dawn&steve, Owner at The Start, responded to this review

Hi there, Thankyou, again, for taking the time and effort to write us such a great review and I hope your knee is better ! You certainly packed a lot in while you were here, not sure it was much of a rest. Steve caught quite a lot of lobster and crab that night, you would be more than welcome... More

Maidstone, United Kingdom
Contributor
12 reviews 12 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed July 3, 2014

Dawn and Steve are very welcoming hosts at the Start in Hay, the cottage is charming and holds alot of character. The location is perfect on the riverside and a short walk across the bridge into Hay. It has a very relaxing feel to it. Not at all as 'stuffy' as some b&b's you get. Breakfast was awesome, with eggs... More

Was this review helpful? Yes 2
dawn&steve, Owner at The Start, responded to this review

Hello there, Thank you for taking the time and effort to write us such a great review, it's brilliant when people want to spread the word and surprising how many times the girls get a mention!! See you next time and thanks again,Steve and Dawn More

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Additional Information about The Start

Address: Riverside, Hay-on-Wye HR3 5RS, Wales
Location: United Kingdom > Wales > Powys > Hay-on-Wye
Price Range (Based on Average Rates): $$
Also Known As:
The Start Hay-On-Wye, Wales

21 photos of this hotel

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Amenities

Free Breakfast Free High Speed Internet ( WiFi ) Free Parking
Official Description (provided by the hotel)
Come and relax in our 18th Century family home. Unwind in a comfortable, friendly location on the banks of the River Wye, 300 yards from the centre of town. Large garden in rural surroundings with river access. All rooms have river views and our home retains many of its original features. Cyclists and walkers very welcome, and we can provide cycle lock-up, drying facilities and free flask filiing!. ... more   less 
Number of rooms
3

Questions & Answers

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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