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Kilverts Inn

The Bullring, Hay-on-Wye HR3 5AG, Wales
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1 room 1 guest
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126 Reviews from our TripAdvisor Community

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Traveler rating
    25
    36
    21
    15
    29
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54
2
1
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
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  • English first
  • French first
  • Italian first
  • Any
English first
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    (126)
  • Mar-May only
    (30)
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Crowborough, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed 3 weeks ago

I visited this inn with some friends and never come across such awful service, rude staff. I would have rated this place a 0 if that had been possible. Go to The Old Black Lion a few yards down the street where you will find a proper welcome.

Was this review helpful? Yes 4
Dudley, United Kingdom
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
1 of 5 stars Reviewed 4 weeks ago

Arrived at 1.30 on a Wednesday to have some lunch. We were a party of eleven who wanted something light - sandwiches or their equivalent were on the menu. Sat outside. Went in to an empty bar and restaurant. Told that the kitchen could not cope with party of our size! When I expressed surprise, there was a lunch menu,... More 

Was this review helpful? Yes 4

Travelers are raving about these Hay-on-Wye hotels

Hereford, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed July 20, 2015

We had been to the pub a few times and it has always been lovely. A group of 4 of us went, we sat outside in the beer garden which was lovely. We waited 30 minutes to order food and still no one came. We went to ask them to take our order and got told they would do it... More 

Was this review helpful? Yes 4
cheshire
Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
1 of 5 stars Reviewed July 8, 2015

We are a group of 60+ year olds who enjoy walking and a pint! After a strenuous few miles we went into Kilverts Inn at 2.30 and were rather disappointed that food was no longer being served.You might have expected that a business brain could see the potential in a group of 20 people ordering a couple of drinks and... More 

Was this review helpful? Yes 5
Hertfordshire
Level Contributor
182 reviews
67 hotel reviews
common_n_hotel_reviews_1bd8 93 helpful votes
2 of 5 stars Reviewed July 7, 2015

We were tempted in on a chilly wet lunchtime by the advertised special of a large sea bass to share with roast potatoes, roast vegetables, salad and bread. The fish arrived on a pizza! The strangest presentation of a piece of fish I've ever seen! Now I have to say, the fish was beautifully cooked, but the roast veggies were... More 

Was this review helpful? Yes 5
Manchester, United Kingdom
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed July 6, 2015

We stayed at Kilvert's Inn overnight after a last minute booking. From the first phone call to the moment we left the attention and welcome was second to none. As we were travelling with our small son we had some specific requests and Pauline could not have been more accommodating! Bang in the centre of Hay-on-Wye, it was easy to... More 

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Bolton, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed May 17, 2015

Had a one night away in this lovely pub but hotel leaves a lot to be desired. Cobwebs in corner of room and on light shade. Wallpaper coming off and mould in a recently refurbished en-suite. Reception a mess and even arriving after 3pm cleaning products left on stairs, quite difficult to negotiate even with a small case. First impressions... More 

Was this review helpful? Yes 3
1 review
common_n_hotel_reviews_1bd8 11 helpful votes
1 of 5 stars Reviewed March 9, 2015

Hopefully my comments from ystdy will soon be online! However looking at reviews dating back to 2007 I am astonished that as far back as then people were complaining about the 'renovations', food, service and junk room posing as a reception! What is most curious is the patchwork of comments from people, many echoing our observations of a poorly run... More 

Was this review helpful? Yes 11
Caerphilly, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 12 helpful votes
1 of 5 stars Reviewed February 17, 2015

My husband thought this quaint hotel in the centre of Hay-on-Wye would be a lovely treat for Valentines weekend. On first impressions, it looked like a hotel in working progress, with various amounts of wood stacked up between the car park and the reception area. We arrived about 10am and went in to the hotel to see if it was... More 

Was this review helpful? Yes 11
Cardiff, United Kingdom
Level Contributor
57 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
4 of 5 stars Reviewed January 26, 2015

We visited here over the weekend with some friends, just stopped off for a drink here whilst shopping in Wye. The bar is rather small and cold, but comfortable if sitting by the log fire for warmth. The toilets in the bar area were being refurbished so we had to use a hotel room upstairs. It was very nice, with... More 

Was this review helpful? Yes 1
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