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All 17 Chepstow B&Bs / inns

The George Hotel Chepstow

Moor Street, Chepstow NP16 5DB, Wales
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The George Hotel Chepstow
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Ranked #13 of 17 Chepstow B&B and Inns
A recent review
3 of 5 stars reviewed 1 week ago
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69 reviews from our community

Traveler rating
    12
    23
    16
    10
    8
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10
23
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6
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

Located in central Chepstow with shops and bars on the doorstep. It's good location for visiting all of Chepstows tourist attractions from the longest and fastest zip wires in the diving centre to Chepstow horse races. The George hotel is not the best but it's adaquet if your not to fussy.

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1 review
4 of 5 stars Reviewed January 20, 2015 via mobile

Recently stayed here after visiting Chepstow for the day. Bar is clean, modern & welcoming. Service was quick and friendly at the bar and our food was delivered within 10-15 mins. Great value for money with a wide variety of dishes including a vegetarian section. The George Chepstow is the place to be to watch all live sport complimented by... More 

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Cardiff, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 11, 2015

My husband and I stopped here at the last minute over the Christmas period whilst visiting relatives. We were greeted by a lovely young lady at the bar who took us to the reception desk to check their availability and we were allocated a double room for £50 inclusive of continental breakfast. There were two flights of stairs which lead... More 

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Bristol, United Kingdom
Senior Contributor
35 reviews 35 reviews
12 hotel reviews
22 helpful votes 22 helpful votes
2 of 5 stars Reviewed December 28, 2014

My partner and I recently stopped at the George for lunch as we were looking for somewhere different and prefer to avoid chain restaurants if possible, first impressions of the place were good and it looked like a decent place to go for a drink as well as being clean enough to eat at. I decided to order the mixed... More 

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Patrick B, General Manager at The George Hotel Chepstow, responded to this review

Dear Customer, I would like to apologise for the negative experience you had with us, however I am glad that your first impression of us was good upon entering the venue. We have since been taken under new management, Enjoy Pubs Ltd, and we will be releasing a new and improved menu across the company at the end of January.... More 

Wales
Senior Contributor
27 reviews 27 reviews
9 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed November 19, 2014

Sunday lunch here has to be the BEST I've had in a long, long time and very reasonably priced. My husband and I have been back several times and intend to make it a regular occurrence! The staff are friendly, too. All in all, a good find!

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Cardiff, United Kingdom
Top Contributor
134 reviews 134 reviews
33 hotel reviews
73 helpful votes 73 helpful votes
4 of 5 stars Reviewed October 8, 2014

Good pub food here early on a Wednesday evening. I had scampi, my husband had gammon and we shared a sticky toffee pudding. All very nice. Friendly staff, reasonable prices, clean toilets, Sky Sports News on the TV. What's not to like? Decor fine, clean and bright

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Wales
Senior Contributor
42 reviews 42 reviews
23 hotel reviews
32 helpful votes 32 helpful votes
2 of 5 stars Reviewed September 23, 2014

A family early evening meal was a disaster from beginning to end. Two very young girls working only. Part of the order was not sent out. My sons "rare" steak was like a piece of shoe leather. I cleared our table myself and we had to ask for the childrens ice-cream after waiting an age. She asked "was everything alright?".... More 

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Patrick B, General Manager at The George Hotel Chepstow, responded to this review

Dear Customer, Please let me first of all apologise for my late response. Secondly, I would like to apologise on behalf of the team on duty that evening. This is certainly not how I train my team to handle customer complaints or how to provide customer service. We have since been taken under new management, Enjoy Pubs Ltd. We have... More 

Chepstow, United Kingdom
1 review
2 of 5 stars Reviewed September 15, 2014 via mobile

Rubbish for food service I got told the food i wanted wasnt available. Then I wasnt aloud to use my card. My friends food came out half cold and with some of her order missing. Then I found out my friend got 25% discount as it was monday but I didnt get offered the same service even though I ordered... More 

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Patrick B, General Manager at The George Hotel Chepstow, responded to this review

Dear Customer, I would like to apologise for the delay in my response to you. Occasionally we experience difficulties with using our card machines, as do other venues. I apologise for any inconvenience this caused you when visiting the venue, we try our best to ensure that this doesn't happen too often by regularly servicing the machines. We offer 25%... More 

Gainesville, Florida
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 29, 2014

We booked this hotel because we were visiting Tintern Abbey which is only a few miles away. We didn't realize that Chepstow has an amazing castle within walking distance of the George Hotel-it was amazing! Chepstow is a great place to stay, walk and shop. The George Hotel is comfortable and the staff is friendly and helpful. The food in... More 

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Buckingham, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed July 13, 2014

We have just returned from a couple of nights in this hotel lovely place but spoiled by the very noisy disco on both nights. We were warned it could be noisy but it was a bit excessive . The disco finished at 1 am both nights but the hotel over the road carried on until 2am. On a good note... More 

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Patrick B, General Manager at The George Hotel Chepstow, responded to this review

Dear Customer, I apologise for my late response. I personally remember your group. It was pleasure to have you stay with us for the weekend, however I'm sorry that you found the noise disturbing and that you are reluctant to return to us. Chepstow does have a busy and lively night life throughout the weekends, we try to reduce the... More 

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Additional Information about The George Hotel Chepstow

Address: Moor Street, Chepstow NP16 5DB, Wales
Location: United Kingdom > Wales > Southern Wales > Monmouthshire > Chepstow
Number of rooms: 11
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Also Known As:
George Chepstow Hotel Chepstow
Hotel George Chepstow
The George Hotel Chepstow Wales

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