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Beaufort Hotel - Chepstow

2.0 of 5 Beaufort Square, Chepstow NP16 5EP, Wales
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Beaufort Hotel - Chepstow
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Beaufort Hotel - Chepstow
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160 reviews from our community

Traveler rating
    46
    48
    24
    17
    25
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24
54
15
16
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Hereford, United Kingdom
Senior Contributor
27 reviews 27 reviews
10 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

A cold February visit to Chepstow was greatly improved by our decision to take lunch here. A friendly reception and welcoming staff added to a fairly extensive menu, well presented food and all at a good price. I would highly recommend anyone doing the same

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Birmingham, United Kingdom
2 reviews
3 of 5 stars Reviewed 5 days ago NEW

Good value for money. Staff were very helpful and friendly. Breakfast was lovely and set us up for the day. Rooms were basic but suitable. Bar area was comfortable with favourable atmosphere. Free parking was available.

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Watford, United Kingdom
Senior Contributor
25 reviews 25 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed 1 week ago NEW

just returned from a two night stay at this hotel with my husband. Staff here are very polite and helpful unfortunately the hotel is in need of updating internally especially the en-suite bathrooms and heating system. we had room 14 on the first night which was so cold we slept with our clothes on!! Hoping to warm up in the... More 

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bushey
Top Contributor
50 reviews 50 reviews
6 hotel reviews
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed 1 week ago NEW

On arrival we were allocated room 14 the furthest away from the reception which we didn't mind as was nice and quiet. We ordered mussels at the bar in the evening which were a treat. When we went back to our room in the evening the radiator was just about warm. The room got colder through the night and we... More 

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Reading, United Kingdom
Contributor
16 reviews 16 reviews
6 hotel reviews
14 helpful votes 14 helpful votes
1 of 5 stars Reviewed 3 weeks ago

Stayed here for a work doo else where. Rooms are pretty run down. Tiny kettle on a ledge I front of the bed with 2 large mugs that you couldn't fill. You can hear other people in the other rooms. Staff for breakfast were pretty clueless and didn't seem interested. However the bar staff the previous night were very helpful... More 

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Brighton, United Kingdom
Reviewer
4 reviews 4 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

I did not realise until I came home that the hotel had a 2 star rating. Based on the whole of the hotel in terms of comfort, food and staff, I would have rated the hotel 3 star. It's an old hotel dating back to the 17th century and so is likely to have listed status which means they are... More 

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Bristol, United Kingdom
2 reviews
3 of 5 stars Reviewed 4 weeks ago

Stopped here for a weekend visiting family. Great location and reasonably priced but the bar area is a little tired, in need of a refurb. Staff were friendly enough, as were a few of the locals. Would stay again, but don't expect luxury.

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Durham, United Kingdom
Contributor
20 reviews 20 reviews
11 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed January 21, 2015

I booked this hotel a week before my arrival and after booking I looked at tripadvisor and had mixed emotions. In future I will see for myself as everyone has different opinions. I loved it here. I stayed in room 11. My check in was quick and very friendly, I didn't book breakfast as I didn't know what my partner... More 

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Riverside418, Manager at Beaufort Hotel - Chepstow, responded to this review

Dear Guest, I am absolutely delighted after reading your kind comments regarding your stay with us. I have passed on your comments to all our team here and truly look forward to welcoming you back to stay with us again in the not so distant future. Kind Regards Antony More 

Bristol, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 8, 2015

We held our office Christmas lunch at the Beaufort Hotel this year after having a very successful event there last year. Although only a lunchtime event, the food and service were good and the staff were helpful and friendly. We would thoroughly recommend it and will no doubt be returning there for our next staff event.

Was this review helpful? Yes 1
Riverside418, Manager at Beaufort Hotel - Chepstow, responded to this review

Dear Guest, I am thrilled to hear that you enjoyed your christmas party with us and that you felt our team here catered to your needs. I look forward to welcoming you back for your next staff event! Kind Regards Antony More 

midlands
Contributor
20 reviews 20 reviews
9 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed January 1, 2015

My husband Daughter and I stayed here New Years Eve in a family room as our daughter had a performing engagement in the nearby Forest of Dean. We stayed for one night only but we're happy on the whole with everything from the reception and welcome we received to the breakfast (extra) and checking out. On arrival we were allocated... More 

Was this review helpful? Yes 1
Riverside418, Manager at Beaufort Hotel - Chepstow, responded to this review

Dear Guest, I am happy to hear that you enjoyed your stay with us and that you found our amenities to your liking. All our team here from the chambermaids to the chefs work very hard to ensure our guests have a memorable stay. In regards to your comments regarding the heating, we encourage all our guests to report any... More 

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Additional Information about Beaufort Hotel - Chepstow

Address: Beaufort Square, Chepstow NP16 5EP, Wales
Location: United Kingdom > Wales > Southern Wales > Monmouthshire > Chepstow
Price Range (Based on Average Rates): $
Hotel Class:2 star — Beaufort Hotel - Chepstow 2*
Number of rooms: 18
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Also Known As:
Beaufort Hotel - Chepstow Wales

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