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All 4 Chepstow hotels

Beaufort Hotel - Chepstow

2.0 of 5 Hotel   |   Beaufort Square, Chepstow NP16 5EP, Wales
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Ranked #3 of 4 Hotels in Chepstow
A recent review
5 of 5 stars reviewed 5 days ago
Rachel R Durham, United Kingdom
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153 reviews from our community

Traveler rating
    46
    46
    22
    15
    24
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24
51
14
15
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Durham, United Kingdom
Contributor
20 reviews 20 reviews
11 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I booked this hotel a week before my arrival and after booking I looked at tripadvisor and had mixed emotions. In future I will see for myself as everyone has different opinions. I loved it here. I stayed in room 11. My check in was quick and very friendly, I didn't book breakfast as I didn't know what my partner... More 

Was this review helpful? Yes
Bristol, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 2 weeks ago

We held our office Christmas lunch at the Beaufort Hotel this year after having a very successful event there last year. Although only a lunchtime event, the food and service were good and the staff were helpful and friendly. We would thoroughly recommend it and will no doubt be returning there for our next staff event.

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midlands
Contributor
20 reviews 20 reviews
10 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 3 weeks ago

My husband Daughter and I stayed here New Years Eve in a family room as our daughter had a performing engagement in the nearby Forest of Dean. We stayed for one night only but we're happy on the whole with everything from the reception and welcome we received to the breakfast (extra) and checking out. On arrival we were allocated... More 

Was this review helpful? Yes 1
Riverside418, Manager at Beaufort Hotel - Chepstow, responded to this review

Dear Guest, I am happy to hear that you enjoyed your stay with us and that you found our amenities to your liking. All our team here from the chambermaids to the chefs work very hard to ensure our guests have a memorable stay. In regards to your comments regarding the heating, we encourage all our guests to report any... More 

Chepstow, United Kingdom
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed December 18, 2014

Very good value for money. Good food which was relatively inexpensive. The portions were large and the puddings were excellent. We all thoroughly enjoyed our meals. I think the price for 3 courses and a few drinks (soft drinks) came to roughly £20 per person. Would recommend and visit again.

Was this review helpful? Yes 1
Riverside418, Manager at Beaufort Hotel - Chepstow, responded to this review

Dear Guest, I am thrilled to hear you enjoyed your Sunday lunch with us and I will be sure to pass on your kind words to our team of chefs. We look forward to welcoming you back to dine with us again in the not so distant future, Kind Regards Antony More 

1 review
5 of 5 stars Reviewed December 9, 2014

I happened to be on a business trip to Chepstow and stayed at this hotel. I was very impressed by the staff at the hotel who made my stay very comfortable. I had initial issues with poor wifi in my room but Special thanks to Oliver who swiftly shifted me to another cosy room where there was good wifi signal... More 

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Riverside418, Manager at Beaufort Hotel - Chepstow, responded to this review

Dear Guest, I am thrilled to hear that you had a memorable stay with us and that you found our team here friendly and efficient. I will be sure to pass on your comments to all those mentioned. We all look forward to you staying with us again in the not so distant future. Kind Regards Antony More 

Llanrwst, United Kingdom
Contributor
17 reviews 17 reviews
9 hotel reviews
15 helpful votes 15 helpful votes
3 of 5 stars Reviewed December 3, 2014

Stayed for a week end. Check in was friendly and efficient. The room was small but clean, bathroom was dated and the shower pressure very low. Bar staff were friendly as were the restaurant staff. Food was Ok but not brilliant. Breakfast service was patchy to say the least, but overall what you see is what you get.

Was this review helpful? Yes 1
Riverside418, Manager at Beaufort Hotel - Chepstow, responded to this review

Dear Guest, Thank you for your comments, I am a little disappointed to hear your comments regarding our food being ok, This is not something that we hear very often, as previous comments show, our food is of an excellent standard and is enjoyed by all our customers. Not sure what is meant by breakfast service being patchy either. However... More 

Bristol, United Kingdom
2 reviews
5 of 5 stars Reviewed December 1, 2014

Clean, tidy and comfortable. The staff were very friendly and helpful. The food was very nice and not overpriced. The bar has a well stocked range of beers, and bar staff all, well trained and helpful. This Hotel is well placed for shopping in the Market Town, and sightseeing all the well known beautiful tourist spots, and lovely countryside, which... More 

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Was this review helpful? Yes
Riverside418, Manager at Beaufort Hotel - Chepstow, responded to this review

Dear Guest, Thank you very much for your kind words. I am thrilled to hear that you enjoyed your stay with us and that you felt our well trained staff were friendly and helpful to your needs. We look forward to welcoming you back to stay with us again in the not so distant future Kind Regards Antony More 

Guildford, United Kingdom
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed November 25, 2014

Stayed here overnight, as I usually do when going to the Millennium Stadium. Its just a five min walk to the station then 35 mins to Cardiff then 5 mins walk to the stadium. Why anyone would want to try to drive to Cardiff from the East on a match day is beyond me. Perfectly good clean room, excellent beer,... More 

Was this review helpful? Yes
Riverside418, Manager at Beaufort Hotel - Chepstow, responded to this review

Dear Guest, I am delighted to hear you had yet another memorable experience staying with us. Myself and all our team look forward to welcoming you back next time you are watching the best rugby team play. Kind Regards Antony More 

Lincoln, United Kingdom
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed November 23, 2014

Stayed for one night. Room adequate but needed updating. Well stocked tea and coffee tray. Shower was a dribble and water pressure low. Restaurant looked like a bomb had hit it when we went for breakfast this morning. Service was lacking for the price. A bit faulty towers for us!

Was this review helpful? Yes
Riverside418, Manager at Beaufort Hotel - Chepstow, responded to this review

I am confused by the comments made by this guest. They found the room ok and the amenities ok, but still say our very competitive prices are poor value for money? As for the issue with the shower, we do encourage all our guests to report any issues to reception and then we can deal with them. As this was... More 

Doncaster
1 review
4 of 5 stars Reviewed November 23, 2014

I stayed at the hotel having been at Warwick Races going to Chepstow the next day. I was welcomed and directions to my room were very clear. The room was clean and tidy and matched the description on the hotels website re its age. Facilities in the room were as required. I asked about local Indian Restaurants and was advised... More 

Was this review helpful? Yes
Riverside418, Manager at Beaufort Hotel - Chepstow, responded to this review

Dear Guest, Thank you for your kind words and I am delighted that you enjoyed your stay with us. Myself and all our team here look forward to welcoming you back to stay with us again soon. Kind Regards Antony More 

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Additional Information about Beaufort Hotel - Chepstow

Address: Beaufort Square, Chepstow NP16 5EP, Wales
Location: United Kingdom > Wales > Southern Wales > Monmouthshire > Chepstow
Price Range (Based on Average Rates): $
Hotel Class:2 star — Beaufort Hotel - Chepstow 2*
Number of rooms: 18
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Also Known As:
Beaufort Hotel - Chepstow Wales

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