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Hilton Dunkeld House

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Blairgowrie Road, Dunkeld PH8 0HX, Scotland
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Hilton Dunkeld House
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Ranked #3 of 3 Hotels in Dunkeld
A recent review
5 of 5 stars reviewed 3 days ago
lindsey c Edinburgh, United Kingdom
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1,390 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Forfar, United Kingdom
Reviewer
3 reviews 3 reviews
2 of 5 stars Reviewed yesterday NEW

I booked a Sunday lunch through itison for my family and me to enjoy, unfortunately that was not the case. The dinning room was tired and shabby with old scuffed chairs, crumbs on the floor and worn carpets. The prawns and apple starter had no apples. For the main coarse small COLD plates were given so we had to pile... More 

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Scotland
Top Contributor
63 reviews 63 reviews
20 hotel reviews
71 helpful votes 71 helpful votes
2 of 5 stars Reviewed yesterday NEW

Having booked a one night break at Dunked we were really looking forward to a special treat. On arrival we were given the keys to our room which which was in the in the annexe part of the hotel. On opening the door we found the room to be dark, badly in need of redecoration and looking out to the... More 

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Edinburgh, United Kingdom
Senior Contributor
35 reviews 35 reviews
11 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Just returned from a two night midweek break at Dunkeld House Hotel . Offer was excellent value for money,great food, attentive staff and wonderful setting . Only complaint is a bottle of wine is quite expensive ! And wifi signal not good in bedroom but ok in bar as is mobile phone signal.Lovely swimming pool. We also spent two nights... More 

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Edinburgh, United Kingdom
Top Contributor
62 reviews 62 reviews
25 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We had a lovely room on entering the sun was streaming in,lovely view across to the river.Even better a tree had been cut down and the view is not blocked any more.The double glazing unit needs replaced on side window as the seal is broken and window looks dirty.Someone mentioned the staining on the carpet still there but the carpet... More 

Was this review helpful? Yes 2
Coatbridge, United Kingdom
Senior Contributor
42 reviews 42 reviews
17 hotel reviews
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

This was an overnight birthday gift for my partner. Our room was a guest room plus. We have stayed or visited the Hilton most of the last 8 years. I missed the offer of a wee dram at checkin, despite never taking it and I'm sure at one point that was a concierge at the front door decked out in... More 

Was this review helpful? Yes 1
SusanMacdonald, Guest Relations Manager at Hilton Dunkeld House, responded to this review

Dear val0123 Thank you for choosing Hilton Dunkeld for your partners birthday present, we are sorry to read you were not wholly satisfied with your stay. We have a number of some projects happening at Hilton Dunkeld in 2015 staring with our Garden Restaurant, the chairs and fabrics are being replaced and the bedroom mattresses are being upgraded too. We... More 

N Ireland
Senior Contributor
28 reviews 28 reviews
26 hotel reviews
61 helpful votes 61 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

My husband and I have just returned from a 3 night St Patrick's Day break at this our favourite Scottish hideaway. Once again the staff where welcoming, helpful and a true asset to this hotel. There was a different menu for each of our 3 nights' evening meal and it is great to see that the new Chef and his... More 

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Peterhead, United Kingdom
Contributor
13 reviews 13 reviews
12 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Had a two night midweek break in the fishermans cottage because it is limited where you can take your dog. It was a dinner bed and breakfast deal a very good deal the cottage was very nice and clean and close to the hotel the food and the service was superb. Staff very friendly and helpful. will stay there again... More 

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SusanMacdonald, Guest Relations Manager at Hilton Dunkeld House, responded to this review

Dear Philip G We thank you for your review, it's great for our team to read you enjoyed all aspects of your holiday at Hilton Dunkeld in the Fishermans Cottage with your dog and our team members deliver fabulous consistent service throughout your stay. We look forward to welcoming you back. Kind Regards Hilton Dunkeld More 

Perth, United Kingdom
2 reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 1 week ago NEW

Stayed Friday and Saturday nights on a dinner, bed and breakfast deal. Booked a double Hilton guest room plus. Advertised as having bathrobes but none in the room. Room was very dark and dismal. En suite bathroom had no towel rail so wet towels either had to go in the bath or on the floor. No shelves for toiletries so... More 

Was this review helpful? Yes 1
SusanMacdonald, Guest Relations Manager at Hilton Dunkeld House, responded to this review

Dear n m It is extremely disappointing for us that your expectations were not met on your recent stay at Hilton Dunkeld and be assured all your constructive feedback has been discussed with our room care team regarding your room so improvements can be made and for our housekeeping team to address the cleanliness issues. I have asked our Food... More 

Perth and Kinross, United Kingdom
1 review
3 of 5 stars Reviewed 1 week ago

Have just returned from afternoon tea here today and would like to say it was not a good experience. We had to ask 3 times for service and in the end the manager actually refunded our voucher and said we could use it again within 6 months. I haven't been to this hotel before but wouldn't rush back.

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SusanMacdonald, Guest Relations Manager at Hilton Dunkeld House, responded to this review

Dear EvelynB We would like to apologise for the unsatisfactory experience you had yesterday and do hope you will come back to Hilton Dunkeld to experience afternoon tea the proper way so we can make it right for you. It is always disappointing for us when we let our customers down and our management team have taken your comments on... More 

Glasgow, United Kingdom
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

We booked hilton dunkeld at very short notice after another of the chain's hotels did their very best to ruin our 10th wedding anniversary celebration.... But that will be another review! Dunkeld was just beautiful, so scenic. We were in general wades suite and were impressed by the decor and view. However, the very best thing was the people who... More 

Was this review helpful? Yes
SusanMacdonald, Guest Relations Manager at Hilton Dunkeld House, responded to this review

Dear Netts 1 Congratulations on your recent 10th wedding anniversary and we are elated your expectations were exceeded at Hilton Dunkeld and our team make you feel cared for and valued customer. Its and enormous delight for our team to receive such wonderful feedback and we will look forward to welcoming you back in the future. Kind Regards Hilton Dunkeld More 

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