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Esplanade Hotel

#4 of 10 Hotels in Dunoon
Certificate of Excellence
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West Bay, Dunoon PA23 7HU, Scotland
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Esplanade Hotel
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503 Reviews from our TripAdvisor Community

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glasgow
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Hotel,lovely..staff very attentive,food fabulous. Towels changed daily... No bother,if asking staff for anything...nothing any bother Very friendly. Good choice of food..good mixture... Entertainment was ...ok.

Helpful?
Thank GlasgowSueGlasgow
Glasgow, United Kingdom
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed December 11, 2015

The restaurant was closed when we stayed, although reception did say that we could have gone to their sister hotel to eat if we had wanted to. They also offered to pay for us to take a taxi there and back due to the stormy weather. Because we didn't want to go out again following a long journey - staff... More 

Helpful?
Thank CindyLouAndrew
Esplanade704070, General Manager at Esplanade Hotel, responded to this review

Dear Guest, Thank you for your post on Tripadvisor. We are glad you had a comfortable enough stay on such a torrid night of howling winds and rain (I remember it will). I do wish you had mentioned your room to me when I was chatting with you as I could have upgraded you to a bigger room as we... More 

Renfrew, United Kingdom
2 reviews
4 of 5 stars Reviewed December 7, 2015 via mobile

Enjoyed our stay. Despite the weather. .Room was upgraded on arrival. . Manager and staff went out of their way to ensure our stay was as comfortable as possible. Thanks again. Look forward to returning in better weather. ..

Helpful?
Thank Harry M
Esplanade704070, General Manager at Esplanade Hotel, responded to this review

Dear Harry M. It was a real pleasure to look after you during your stay and I would like to thank you for your positive feedback on Tripadvisor. We look forward to your return in the new season (with of course, better weather) All the very best for the festive season. Sincerely, Kenny (General Manager) More 

wigan
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed November 25, 2015

We booked a night at the esplanade to break our trip to Campbeltown on the Kintyre peninsula I wish we had booked the whole break here yes it is a bit old fashioned and it creaks a bit but this is more than made up for by the warmth of the staff in particular Sonia in reception who really goes... More 

Helpful?
Thank bobolusWigan
Esplanade704070, General Manager at Esplanade Hotel, responded to this review

Dear BobolusWigan, Your kind words regarding your stay make us proud to do what we do. I will pass on your regards to Sonia and see she gets an extra choccy biscuit with her tea. All our staff try very hard to be courteous and professional so feedback such as yours is invaluable to us. We look forward to having... More 

scotland
Level Contributor
3 reviews
5 of 5 stars Reviewed November 23, 2015 via mobile

Had an overnight stay from itison, dbb deal, me and my friend for a wee chill out night away, check in was quick and easy, very pleasant receptionist, told at check in that we would have to go to their sister hotel for dinner as the esplanade was so quiet, that was no problem at all had a nice walk... More 

Helpful?
Thank lornamcc
Esplanade704070, General Manager at Esplanade Hotel, responded to this review

Dear Lornamcc, Thank you for your kind response in regards to your stay at the Esplanade, we really do try to push the boat out for all our guests to make it as comfortable as possible and love to hear back when we succeed. We will be looking forward to your return and should you need anything else from us... More 

Glasgow, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed November 18, 2015

Great food, great staff and the room was very comfortable. Loved the wee touches of turning down the bed while we were at dinner and leaving chocolates on the pillow! Dinner was a five course meal and the dinner and breakfast choices were excellent value. Will definitely go back!

Helpful?
Thank AnnieQ1962
Esplanade704070, General Manager at Esplanade Hotel, responded to this review

Dear AnnieQ1962, Thank you so much for the lovely review. We are happy that you enjoyed your stay and that our staff looked after you properly. We will look forward to welcoming you back anytime. Thank you once again and please get in touch should you need anything from the Esplanade. All the very best, Kenny (General Manager) More 

Edinburgh, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed November 14, 2015

I booked into this hotel for a few days at the end of October with my semi disabled Mum, my Aunt and Uncle for a few days away and were so pleasantly surprised. The hotel was warm, clean, and very well maintained. We were given a superb room with a bay window that looked out onto the promenade and right... More 

Helpful?
Thank Elaine B
Esplanade704070, General Manager at Esplanade Hotel, responded to this review

Dear ElaineB, Thank you for the lovely review on the Esplanade Hotel and our staff. We strive to make everybody's stay as comfortable as possible so its great when we get a positive response from guests such as yourself. We hope to see you again soon and please feel free to contact us anytime should you require anything from us.... More 

Edinburgh, United Kingdom
1 review
5 of 5 stars Reviewed November 9, 2015

Everything was great good service will be back good entertainment Food very good nice waitress and waiters very helpful and good manners rooms lovely at the ground floor lovely view over the bay every one can't do enough for you

Helpful?
Thank Irene M
Esplanade704070, General Manager at Esplanade Hotel, responded to this review

Dear Valued Guest, Thank you for taking the time to write a kind review about the Esplanade Hotel. We very much appreciate all feedback about the hotel enabling us to improve our services and your stay as best we can. We hope to be able to see you again in the near future and should you need anything further from... More 

Edinburgh, United Kingdom
2 reviews
5 of 5 stars Reviewed November 2, 2015

The Esplanade gets better every time we visit -it never fails to amaze me how the standard has been kept so high everything at the hotel is sheer excellence staff - rooms - service - views and the food is superb -looking forward to our next visit

Helpful?
Thank PeggyCumming
Esplanade704070, General Manager at Esplanade Hotel, responded to this review

Dear Guest Thank you for your kind comments regarding your recent stay at The Esplanade Hotel. Appreciative feedback such as yours inspires us to consistently provide our guests with the superior level of service they have come to expect from our Hotel. In the meantime if there is anything we can do to assist you. please do not hesitate to... More 

Glasgow, United Kingdom
1 review
5 of 5 stars Reviewed October 28, 2015

We stayed at this hotel a few months ago and were absolutely delighted. The rooms are very modern and clean. Staff are so friendly and nothing is a bother. It was excellent value for money and have booked again for this weekend.

Helpful?
Thank Avic536
Esplanade704070, General Manager at Esplanade Hotel, responded to this review

Dear Guest, Thank you very much for your feedback on our hotel through Trip advisor. We are happy to learn that your stay at our hotel was up to your expectations and that we were able to make your stay memorable by providing you the positive experience we endeavor to give to all our valued guests. We will make sure... More 

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