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All 9 Folkestone hotels

Premier Inn Folkestone - Channel Tunnel

Cherry Garden Lane, Folkestone CT19 4AP, England
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83%
Ranked #1 of 9 hotels in Folkestone
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed yesterday
Turisti2010 Solihull, United Kingdom
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541 people have reviewed this hotel

Traveler rating
    247
    199
    62
    16
    17
See reviews for
219
183
12
34
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (86)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
Solihull, United Kingdom
Senior Contributor
26 reviews 26 reviews
11 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed yesterday NEW

This hotel is very conveniently located for the channel tunnel, but the location itself is a horrible business park next to a drive-thru Burger King. Our room was very clean, but really hot making sleeping difficult. The staff were very friendly and the breakfast excellent.

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Dover, United Kingdom
1 review
4 of 5 stars Reviewed yesterday NEW

Although classed as a budget chain, once again the standard at this hotel exceeded the in value the price charged. The reception was fast in dealing with the formalities and anything extra that was required in regards to pillows etecetera was dealt with expeditiously. The quality of this chain of hotels has much improved over the past few years and... More

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Ramsgate, United Kingdom
1 review
5 of 5 stars Reviewed 2 days ago NEW

this hotel was excellent in all ways. seemed to good with children as well. it works for those quick stay overs. very clean. breakfast excellent it is in easy reach for the tunnel to france and also the motorway to london and elsewhere in the country.

Review collected in partnership with premierinn.com

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Birmingham, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 days ago NEW

We stayed at this inn during August 2014, and found the rooms to be too hot, and had poor ventilation. The front desk did put 2 fans into the room, but this failed to cool the room down to a bearable temperature. The front desk failed to deal with this situation, and the inn needs to install air conditioning. During... More

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Tervuren, Belgium
Senior Contributor
27 reviews 27 reviews
21 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We've stayed in lots of Premier Inns and were pleasantly surprised with this one. We had made a mistake with one of our reservations, a single instead of a twin, but it was easily and quickly changed without any extra cost. Friendly hotel staff, clean,modern and spacious bedrooms (seemed to be recently decorated). A new 'quiet' policy had been introduced... More

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Aylesbury, United Kingdom
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 2 days ago NEW

We arrived at the Premier Inn at Folkestone about 20.00 hrs checked in (we had booked in on line) dropped our bags in our room (56) and left to eat in town. (We ate once at the Pub attached to the hotel and it was one of the worst meals we have ever had.) When we returned we discovered that... More

Review collected in partnership with premierinn.com

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Birmingham, United Kingdom
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 of 5 stars Reviewed 3 days ago NEW

We've stayed here a couple of times before, it's very convenient for the Channel Tunnel, unfortunately for this hotel that's the only thing going for it. I've stayed in December and in August, the rooms are always far too hot, no air con, can't control the temperature in the room. The room smelt of damp and there was a damp... More

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Chorley, United Kingdom
1 review
5 of 5 stars Reviewed 3 days ago NEW

I recommend this hotel if you are using the tunnel or simply staying in the area. Great value for money, clean and comfortable. A higher end budget range hotel to suit all. This is the second time we have stayed here and the service, staff, rooms and food were all excellent quality and good value for money. The hotel was... More

Review collected in partnership with premierinn.com

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Leeds
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

We love Premier Inn family rooms as you usually know you're going to get a nice clean room. Our room was clean, although the bathroom was quite tired, but didn't seem as big as most Premier Inn rooms. There was no mention on checking in that the air con wasn't working but we figured it out when we opened the... More

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Birmingham, United Kingdom
1 review
2 of 5 stars Reviewed 1 week ago

Room was clean as you would expect a premier inn to be, the room was stuffy and that made it difficult to sleep, felt confined, bed too soft and shower didn't work properly Car park was good, security was good.

Review collected in partnership with premierinn.com

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WhitbreadHotels, Online Customer Service at Premier Inn Folkestone - Channel Tunnel, responded to this review

Thank you for taking the time to review your stay at our hotel. It really matters to us that our guests enjoy every aspect of their stay. We sincerely apologise that on this occasion our hotel fell far short of your expectations. Your feedback is very much appreciated as it enables us to improve standards. Please be assured that the... More

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Additional Information about Premier Inn Folkestone - Channel Tunnel

Address: Cherry Garden Lane, Folkestone CT19 4AP, England
Phone Number:
Location: United Kingdom > England > Kent > Folkestone
Price Range (Based on Average Rates): $$
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Also Known As:
Premier Inn Folkestone (Channel Tunnel) Hotel Folkestone
Folkestone Premier Inn
Premier Inn Folkestone - Channel Tunnel Kent, UK

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Number of rooms
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  • At what time does the pool open each day?

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