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Premier Inn Folkestone - Channel Tunnel

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Cherry Garden Lane, Folkestone CT19 4AP, England
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Premier Inn Folkestone - Channel Tunnel
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Premier Inn Folkestone - Channel Tunnel
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747 Reviews from our TripAdvisor Community

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Traveler rating
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    90
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    20
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (118)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
  • All months
    (747)
  • Mar-May only
    (197)
  • Jun-Aug only
    (228)
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    (176)
  • Dec-Feb only
    (146)
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East Midlands, United Kingdom
Level Contributor
24 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed yesterday NEW

My room was lovely, clean and comfy. I was worried it was the first on in next to the front door but it wasn't noisy at all. The staff were lovely, very friendly and a lot of fun, made me very welcome. Breakfast was excellent, I had the continental and it was very good, again brilliant staff and relaxed atmosphere.... More 

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Salzburg
Level Contributor
59 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

The location is perfect for stopping before using the Chunnel. The hotel is a typical premier inn as you know from other hotels of the same chain. The room was clean, bathroom was well equipped und functional. The bed unfortunately too small for two persons (maybe because it was a room for handicapped where usually only one sleeps)

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Berlin
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed 5 days ago NEW

Have stayed here before in the winter as it is very convenient for the Tunnel. When checking in last week we were told there were 2 fans in the room and a sheet if we didn't like the duvet. We soon found out why. The room was baking hot even though it was not a hot day. There is no... More 

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London, United Kingdom
2 reviews
3 of 5 stars Reviewed 5 days ago NEW

Stayed one night before catching the shuttle to France. Good disabled parking, friendly and helpful staf and wonderfully comfortable bed. Everything perfect for a good nights sleep before a 6am departure the mext morning.

Review collected in partnership with premierinn.com

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South Perrott, null, United Kingdom
Level Contributor
21 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

We stayed here whilst visiting The War and Peace show at Folkestone racecourse Reception staff efficient and friendly ,room was a family room which was spacious for 2 towels were big and fluffy and the bedding good we even had a spare sheet incase a duvet to hot ,breakfast good and staff in the restaurant friendly too. Negatives -room was... More 

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Milton Keynes, United Kingdom
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

As with all Premier Inn Hotels, the receptionist was very helpful and friendly, the rooms are clean, there are tea making facilities and the pub/restaurant next door serves a decent meal. I have stayed here a few times when travelling on the Eurotunnel as it is ideally placed.

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Edinburgh, United Kingdom
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed 1 week ago

Spent the night before early Channel Tunnel crossing. Very convenient, only 5 minutes from the terminal; Sainsbury 's only 2 minutes with 24hour petrol. Checked in online so just had to pick up keycard. It is what you expect from Premier Inn, if you want 5* & Michelin * restaurant don't there; if you have an early or late crossing... More 

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Level Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
3 of 5 stars Reviewed 1 week ago

We have stayed at Premier Inns before and found them to be good for an overnight stay. We were travelling on Le Shuttle to France and decided to use this as an overnight stop. We had a pleasant welcome. Having been in our room for about half an hour, someone was trying to get into our room. Fortunately, the door... More 

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Lerwick, United Kingdom
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 1 week ago

Stayed here twice in July on our way to Germany and back from Scotland. Have stayed here loads, would recommend and a must if you are going through tunnel, 10 minutes from terminal easy access from motorway. Rooms good and as always very quiet, nice grub and friendly staff.

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Wolverhampton, United Kingdom
Level Contributor
30 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
2 of 5 stars Reviewed 1 week ago

This is a hotel to avoid if you have any sort of mobility problems. The majority of the rooms are on upper floors, with no lifts. Unless you can navigate stairs while handling luggage, getting to your room will pose a problem. We booked via the Premier Inn website which does have a disabled icon leading to a bland blanket... More 

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WhitbreadHotels, Online Customer Service at Premier Inn Folkestone - Channel Tunnel, responded to this review

Thank you for reviewing your recent stay at our hotel. At Premier Inn we always strive to provide customers with everything they need to have a comfortable stay, and I apologise that on this occasion we have failed to do this. More and more of our Premier Inn sites are being equipped with full disabled facilities, including easy access and... More 

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