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The Southcliff

Call now to book: 1-800-454-6835 from hotels.com
TripAdvisor Traveler Rating:
  • A summary score based on quality, quantity and age of traveler ratings.
3 of 5 stars 21 reviews
21 Reviews
5.0 of 5 stars
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4.0 of 5 stars
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3.0 of 5 stars
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2.0 of 5 stars
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1.0 of 5 stars
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TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#8 of 24 hotels in Folkestone
  • Address
    22-26 The Leas
    Folkestone CT20 2DY
    England
Check Rates: $94 Avg. Price
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TripAdvisor Traveler Reviews

TripAdvisor Traveler Rating: 3 of 5 stars Based on 21 traveler reviews
  • What to Expect:
    • 2.5 based on 12 reviews Rooms
    • 3 based on 12 reviews Service
    • 3 based on 12 reviews Value
    • 3 based on 12 reviews Cleanliness
    • 3.5 based on 6 reviews Dining
  • Recommended For:
    • 50% based on 13 reviews Older travelers
    • 50% based on 13 reviews Families with young children
    • 40% based on 13 reviews Families with teenagers
    • 30% based on 13 reviews Young singles
    • 20% based on 13 reviews Budget travelers

Reviews of The Southcliff

( 1-10 of 21 )
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3 of 5 stars
Letchworth, United Kingdom
Oct 8, 2007
1/1 found this review helpful

Well positioned overlooking the sea and close to the Leas Cliff Hall theatre. We paid for a sea view and weren't disappointed but the room smelt smokey or damp. It was a little dated, but functional. Service was fine, breakfast served quickly and good wholesome British food. Car parking is a bit of a problem, but we managed to find... more

Oct 7, 2007

Stayed at this hotel for 1 night - arrived late in the evening and left early the next morning. Paid 50 pound for a double room inc breakfast - I think this was a deluxe room (pretty standard if you ask me) as it had a balcony and sea view. Room is basic - but beddings was clean. Bathroom was... more

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3 of 5 stars
Kent, England
Aug 25, 2007

Lovely location with great views and seemed like a pretty cool area. Hotel sort of old fashioned but has a very modern bar downstairs which was busy and fun. Bedroom was good at least the bed was and I slept like a log (that might have been from the English wind and rain, I was exhausted). Great view over the... more

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1 of 5 stars
Chesterfield
Sep 8, 2006
1/3 found this review helpful

After booking a small break through our local coach company we checked this site to get a lowdown on the hotel. After reading the reviews we were worried but as our coach operator told us that they had been visiting the hotel without previous complaint we decided to give it a try only to find out on the return trip... more

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1 of 5 stars
West Yorkshire
Aug 19, 2006
3/3 found this review helpful

We went to the South Cliff for a four night stay through a national coach company. On arrival we were allocated our room and we were shocked when we opened the door !! . The bathroom was disgusting , it looked like it had not been cleaned ever!!!!!!!!!, dirty sanitry fittings (toilet seat etc) the lino tiled floor had seen... more

Management response from
patrickdubus, director

Once again trip advisor used as a grudge site. We do remember the customer and her complaint about the bathroom. The Toilet seat had vert de gris on the hinge (brass) and a yellow line on the inside . We changed the seat. For our interest we dip this seat in pure bleach. After an hour it was still there....

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2 of 5 stars
stoke on trent
Jul 31, 2006
2/2 found this review helpful

We stayed at the Southcliff as part of a coach tour during the recent hot weather. We were allocated a room on the fourth floor which entailed a trek up eight flights of stairs in the searing heat through single-file only corridors to our room (the lift was so old, we daren't risk it) . The room, was clean and... more

Management response from
patrickdubus, Director

To re-assure the customer, the lift cabin is old (showing the craftsmanship of our forefathers), but the machinery is recent. Both our lifts are regularly serviced and rarely breakdown

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2 of 5 stars
newcastle upon tyne
Jul 15, 2006
1/1 found this review helpful

stayed on a short break with National Holidays having been on many of their holdiays i wasnt to concerned about where we would be staying but when the driver advised us he would be staying at another hotel made us think why. The room we were given was small with only one very old armchair,windows so dirty you had trouble... more

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3 of 5 stars
Warrington England
Jul 1, 2006
4/4 found this review helpful

Having read previous reviews of the Southcliff Hotel,we were not looking forward to our stay there with a Shearings Holidays. Some of the criticisms were true,in the main,such as the very informal attire of the management team,although the dining room staff were formally attired,and proved to be ,most efficient indeed. The food was adequate,and well cooked,with a choice of menu,for... more

Apr 28, 2006
1/2 found this review helpful

Unfortunately, because of a messed up booking at an alternative hotel, I was placed in this hell hole for one night. It was dreadful. The room stank and was dirty. Not only the room but the corridors were filthy and the bar hadnt been cleaned in about 5 years.. I felt like I had been sent to a borstal. Also,... more

Mar 15, 2006
2/2 found this review helpful

what an awfull hotel, the manager greeted us wearing shabby clothing so this should have been a sign of what was to come. When you walked into the hotel you was greeted by a wall of tobacco smoke. The rooms where dark and contained old broken furniture, but was clean, en suite was very small and if you are a... more

Reviews of The Southcliff

( 1-10 of 21 )
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The Southcliff Address

22-26 The Leas, Folkestone CT20 2DY, England