Arrived at the Grand Burstin, booked in, no smoking room as we requested finally got a lift up to our room to find at 3pm it still hadn't been cleaned. Eventually got in our room after climbing over all the dirty sheets dumped in the hallway, our room was very tired and basic but that was not a problem as... More

My wife and i were booked into this hotel (?????!!!!!) for one night until we got got on the Euro train to France. BEFORE I made the booking I phoned the hotel to confirm that it had secure parking, and was assured that ALL parking was VERY secure. I also told them that we would be driving down from the... More

ive never stayed in such a bad hotel through caledonian travel dirty cold food discusting staff unaproachable was in a premier room dining room freezing people sitting withcoats. .on fire alarm went off didnt get people out cigarette doubts liying in coorridors all weekcant believeaholiday company would use this for elderly people wouldnt use it was free More

i stayed here a couple of weeks ago for a 2 nite stay , as it was my partners birthday. As soon as we arrived we should have stayed in the car and gone elsewhere. We had to drive round the car park twice to find somewhere to park. We we went into the hotel we had to walk through... More

very good value for money. good food considering the amount they have to cook for. room is clean and comfortable. and the atmosphere is very friendly. the drinks of an evening good value doubles for the price of singles. and the places you can visit during the day are not to far away. the people who go there are all... More

my boyfriend and I stayed in the hotel for 5 days and were impressed with the food and service that we recieved considering how little we paid .The room was a good size the bed clean and comfortable,plenty of hot water and clean towels .Choice of food was good but if you were fussy you could upgrade for £5 a... More

From the moment we arrived we knew we had come to a top class establishment, when wwe checked in the bloke didn't even look at us..just handed the key and grunted. The room was decorated i the 60s and hasn't been cleaned since. long dark hairs everywhere....yuck The walls were paper thin and we were kept awake my next doors... More

We went to this Hotel with an open mind, not expecting too much for the price we had paid for Bed, Breakfast, 3 course Dinner & Wine, £60 fully inclusive! Our room was clean, although in need of general updating, bathroom very tired and curtain needed replacing etc., However, the food was all fine (not great) and the entertainment was... More

Stayed here for 2 nights on 20th january and had a really good time with national holidays,forget all the negative reviews as some people moan over nothing,yes 2 lifts were not working but we managed,the food was buffet style and although i didn't find it as good as the norbreck in blackpool (same hotel chain) it was ok,the concert room... More